Wasting time and money waiting for my work truck when it should be working. Brought it in for a set of tires. Had to come in for a second time because one of the tires had a defect no one caught. (Big ring around the tire taking out some of the tread) that’s fine. It happens. But then they-replace it with the wrong tire! Not even close! Trying to tell me it’s basically the same. It’s not. It’s $70 cheaper and only a 2 ply sidewall instead of a 3. So, drove back to Spring Hill for the third time. 2 to 3 hours out of my day each time. Wages-fuel-not on a job it needs to be on... it all adds up. For the 3rd time. No offers to make it right.

Outstanding performance and service the team goes above and beyond to meet everyone needs highly recommend discount to anyone yall are awesome keep up the great work just know it is much appreciated

Service was great. Salesman was great locating me tires for my Corvette. Guys in the garage worked safe around my car. I would have give 5 stars, however the tire balancing machine is not working properly. I had a bad vibration in my front end. I thought it may get better, so I drove it home. When I came back to the store to pick up my old wheels and tires, I told the guy that mounted my tires about the vibration. His quote was that balancing machine is driving me crazy. That told me they had a problem. I came back on Saturday morning, but the wait was going to be long. Im sure the machine wasnt repaired anyway. So I took my car to a Chevy dealership and they balance them great. If you pay $1400 for a set of tires, you should not have to pay somebody else to balance them.

Discount Tire is a great place to get some new or even used tires. Ive been using them for years now for all my tire needs.The staff are very friendly and professional. They will try to work with you even if you have a tight budget as well.It is definitely best to make an appointment for here if you can as they are a very, very busy store. They do take walk in customers but be prepared to wait for a while without an appointment.

Exceptional customer service. I have not bought tires yet, neither balance with them. But they repair flat tires for free and their staff is very professional and courteous. I will be buying tires with these guys late this year

Always a great experience at Discount Tire they take good care of my car and me

We have bought several sets of tires here over the years and had good experiences, but today we bought an expensive set of tires they had to order from another store. They called when they arrived. Over the phone they said installation would take an hour. Once I arrived they changed it to two hours or more but by 5:45 at latest. At 5:45 they had not begun. They said it would be ready by 6:15. By 6:24 my car was still sitting in the parking lot untouched. I just want an honest time estimate. This is a $900 set of tires.

Staff were very friendly and helpful with all my questions. I will recommend this business to everyone

Full range of tires, wheels and associated products and services. Fair pricing and military discounts. One does need to pay close attention as there are a bunch of subsidiary charges and options that can be confusing. Take the time needed and thoroughly review your bill before paying up. I have used Discount Tire quite a bit over the years and feel it is a fair deal for good products and services.

Was traveling and had to buy 4 new tires. Joe, the manager, and his staff had the new tires on my car in a very short time. We really appreciated all they did. I HIGHLY recommend this place!

Theres a reason this place is one of the biggest retailers of tires and wheels. Between the fantastic customer service quick turnaround and great prices theres not much else you can say. Shout out to Brandon who helped me get some new shoes for my Denali.

This place was awesome. I had a screw in my front passenger side tire, they removed it and patched it for me for free in under 30 minutes. They were friendly and made it an effortless process for me.

Visiting from Arizona, got a shredded tire on the way here. They got me the new tires I needed at a good price within an hour. Thank u!!

That smart young man Billy did such a good job on my tires! Will be looking for him next time!

Extremely pleased with the service and the speed at which that service was delivered. The rep that assisted was very informative and helpful; even went out of his way to expedite my tire delivery 5 days early. I highly recommend Discount Tire Spring Hill!!

Huge thanks to Luke at DT. Traveling from out of town he was able to locate the only set of tires in the state that my car needed to get my family safely back on the road. Thanks for being awesome Luke!

I was there this morning and this was my first time being serviced at this location. I went in to get my tires rotated and balanced. I did make an appointment online prior so they were ready for me upon arrival. The whole process took ~45 minutes or so, which was great considering it was a pretty busy time of the morning. The chairs were nicely spaced so I felt comfortable waiting inside the building. Customer service was great as well 👍🏻

Great friendly service. Very efficient. Will be my go to place from now on.

Went in to get a flat repair done. The place was very busy, but they got to me fairly quick.Turns out my tire didnt have a hole it was the bad bead on the rim. They removed it and buffed the rim to allow for a better seal.They also rotated my tires for me. All of this was done for free.

Great place. Needed air in tires. Definitely my go to place for anything auto related.

Joe is the Best I have to wait and go back at 2:30 to get my tire but thats okay its taken care of

Went to have the free tire rotation,balance and overall tire inspection on tires we purchased from Discount Tire in 2019. Everyone was professional and friendly was a bit of a wait which is expected when being a walk in over having an appointment. Overall good place to do business with.

Excellent service group and very quick turnaround. Great experience overall.

I have gotten four sets of tires at this location, and every time the service was exceptional. They are speedy and I never have any problems with their work. The staff goes above and beyond to make sure you are taken care of very well. It is unusual to enjoy spending that much money and be thankful for your experience. But the management has nailed the staff culture at Discount Tire. I recommend this location to everyone.

Wasnt the worst experience. They had me stay in my vehicle with my dog and when they were jacking up the vehicle it slipped off one of the jacks and I heard a crunch. When I asked, they brushed it off and said it was a rusty clip. I dont have rust. But I think they saw the damage from a recent accident and thought that one more boo-boo wasnt worth mentioning... ??? The cavalier attitude is something that Ive experience throughout the south. Like the weather but would really like better customer service

Didnt have an appointment, but got in anyway. Great service

Great service, fair prices, quick tire change!

Great customer service! Great price. Make an appointment if you can!!

I love me some free service. Had a giant nail in my tire, they removed and patched for free!

Discount Tire is the best!!! Sometimes I wish they did more services like front end alignment etc, but they focus on tires and they do tires right!!! Great service at very reasonable prices.

Always enjoy my discount tire visit. Quick professional job. Great complimentary coffee. Friendly people. Good discounts.Was to mention -- JEAN LOU. Great attention to detail. Good job!

Great experience and they were super nice

Great customer service. Was in and out it less than 30 minutes getting two new tires and rotated my tires.

Love this location, they always take the time to do things right and the customer service is ofcourse amazing.

Employees are friendly and helpful. Great service and good prices!

Great guys ordered tires today and they got them there today

Always friendly staff and today just got new tires and was in and out. Thank you for the wonderful service and will always keep coming back.

Great folks to deal with. Very good service.

Discount Tire is the best! Great customer service. These people truly care about their customers and their community. They go above and beyond every time, even if you aren’t buying anything. We have never had a bad experience and have done business at multiple locations in different states. I will never buy tires anywhere else. Special thanks to the Spring Hill, TN store.

Everything was professional and great experience with service.Well be back..

Been a customer for years. Great service, folks and good prices.

The free air check is great. However sometimes youll be sitting there quite some time. They are great about telling you their prices will fix flats for free and tell you if they can or cannot and be honest about it. But honestly it just takes way too long to get stuff done. They would appear to be overstaffed having two people working on each car but it just takes way too long to get your vehicle serviced. I went in there today I had a brand new tire to put on a rim a very old rusted-out Rim. They wouldnt do it because the tire was too old. But its brand new as can be even though its a few years old. They just wanted to sell me a new tire

Went in to have a tire patched. Greeted at the door and was taken care of quickly. Several people were there for service and everyone was treated like a VIP.

They have a number of employees to help you when you walk in, which is nice because you dont have to wait long to be waited on.

Got my tires for so much less than I ha had planned on I went ahead and upgraded to the best ones. Amazing and quick service.

Friendly staff and free tire pressure checks!

I was treated very respectful and the Gentleman worked with me until I was comfortable with my options.

Always busy but they always have given me excellent service.

The staff is friendly and helpful

We have used Discount Tire on a few occasions with purchasing new tires and for tire repair. We have always had wonderful customer service and fair prices! Their employees are always helpful and professional. We will continue to choose Discount Tire!

Very professional. Knowledgeable and did a perfect job

Only place to go. Took care of my daughter who had a nail in her tire NO charge Beautiful

Nice people, and the prices aren’t bad!

Ive used this location three times now for a simple rotate and balance. Each time it has taken more than three hours. If you have nowhere to go and all day to get there, this is the place to be.

Amazing service. Brandon went over above to make sure I was taken care of. They got me in and out in an hour, dismounting, remounting and balancing all 4 wheels and tires. highly recommended.

Great guys great prices

Always a good visit when I go. They are up front and honest about wait times if you dont have an appointment which is refreshing. Too many companies say one thing then something totally different happens... not here. Always take my tire business here.

They went above and beyond to make us happy. When the tires we paid for were back ordered over 2 months, they upgraded us to better tires and didnt charge us the difference in price. Even threw in the full protection on each tire for no additional charge. Great place with friendly staff!

My wife purchased new tires for her car last June. She was planning to go there tomorrow to purchase new tires again. So I got the receipt from the glove box to see which tires she needs to ask for. Because they have been good tires. That’s when I realized. They took advantage of my wife. They charged her $190 dollars for a “ certificates for refund or replacement “. That is ridiculous. Charging someone for something that is extremely unlikely to be used. It’s basically a insurance for tires. Needless to she will be buying $1,400 tires elsewhere.

They scheduled me for the wrong time, but it worked out okay as they werent overly busy.

Jeremiah was amazing. Great customer service is a lost art. It was definitely on display today with him and his team. We were driving back home to Michigan from Birmingham Alabama, had a to Tire issue. They did not sell the tire brand on our vehicle. Because it was an all wheel drive we needed all four to match. Instead of selling us four new tires, or selling us one tire and not informing us about the all-wheel drive requirement for matching tires, they clearly communicated all of our options including calling a tire warehouse in Nashville to try and match the tires. They did find the exact tire, the warehouse could not deliver it until the next day. They arranged to have the tire picked up through a very inexpensive service, had the tire delivered and promptly installed it on the vehicle. It was an uncommonly positive customer service experience. We are incredibly thankful to have found them and glad we get to get home to our families tonight. Thank you!

Ive done business with these people for a long time and other cities havent been there enough to know about this location yet well report back later but so far so good

This place has been great! They have helped me tremendously with tires and when Ive had a flat there has been no questions just fixed and on the road! The employees are always moving! Its amazing how fast and efficient they are! Thanks for the great service!

Great service!!! Always fast and very honest!!! The staff are the hardest working people I have ever seen!!! I always take my business here!!!!

Great service and friendly. They got me in and out very quickly.

I am very impressed! This is an extremely busy store, but every single worker that saw me acknowledged me and assured me I would be assisted as soon as possible. Great customer service! When I was helped, I was not pressured to buy anything. I was given recommendations based on the wear of my tires and what would work on my car. I was a walk-in on a Saturday, likely their busiest day of the week. I dropped off my car and it was ready a couple hours later. Great service from start to finish. My coworkers and family all recommend Discount Tire. Now I recommend it too.

I cant say enough about these folks! They are very professional, kind, and considerate! Trust this store to get the job done right!!!

Best place around to get tires great staff always treated well there

Sometimes the wait might be a little longer than expected but they have very friendly staff and Ive had no problems

Very helpful. Checked our tires and gave is info About new tires.

Good service, in and out in a timely fashion. I was a bit irritated by the pricing. I received a price per tire over the phone but when I went to pay the total price was $200 higher for all 4. They should be a little more upfront about all the fees, warranty, taxes, etc.

The service here is truly amazing and the management staff and technicians really takes care of the customers!! That’s why I always go back for all my tire needs for years now. Thank you Joe!

Friendly workers. Good work. 👍

Quick, friendly service!

I love dollar treeI buy lots of peices to make deco holiday items and table settings. They have pretty gift bags and boxes for $1.00Also kitchen utensils and hand cloths/ dish towels etc. I like their liquid hand soaps in the rectangle bottles. They smell so good and last so long. Better than those $12.00 bottles. Halloween, Easter, Christmas, and St Patricks Party favors cant be beat in cuteness or price.

These guys are the best. Attentive & efficient. When you walk in you get a general greeting if there is a line. When they get to you, they greet with a handshake. They look at the tires before doing any sales. They call and text when car is ready. Pricing is very reasonable.

These guys are the best in the business! I had an emergency tire replacement but was short on time in getting to a funeral. This team took care of me so I could make it on time. Amazing customer service! I am a life-time customer due to situations just like this one! Thank you!

As always very prompt transparent and service oriented. Staff are knowledgeable and whole process of purchase and repair remarkable. I have been happy with them for years. Once I had a tire destroyed by a pothole traveling out of.state. They helped arrange replacement with a competitor!

Free tire pressure ck. Excellent service.

These guys have integrity! First time experience was amazing! And I got great value! And they honored me with what they promised over the phone even though that promotion was over when I came to store. Thank you and Blessings to all of you! You guys are fast !

These guy are always courteous and attentive. Theyre knowledgeable and work hard to get you taken care of quickly. Of course an upsell is clearly a goal but still the best deals around.

Great customer service.

Can’t say enough good things about Discount Tire in Spring Hill. I got taken care of by Joe and DJ this morning. The service is impeccable. I have always had a good experience here with the friendly staff. They get you in and out in a timely manner and prices are fair. Totally recommend one comes and sees the wonderful staff here at the Spring Hill Store.

My wife noticed our truck losing tire pressure yesterday and was refered to Discount Tire by our repair shop (Stagecoach Auto Repair). They checked it out and removed a nail/repaired it for free! Originally quoted 2 hours and it was accurate almost to the minute. Extremely friendly staff, very helpful and excellent customer service. Well definitely be going back for all our needs and will refer our friends and neighbors.

Have been to this place on two different occasions, first time took my car up there to get some after market wheels that I had on a car before this one. Drove it down the road after they put them on got up to 50mph wheels start shaking. Called them back to ask about if they balanced them, was told that the guy told me one was bent. That was the first lie, then I took car back for them to see if maybe it wasnt balanced right. Then they come say all but one was bend second lie, I had those wheels since they were brand new so I knew they were not bent. And besides that if you tell me their bent why would I let them put the wheels on it. Now I took my son up here to put his new tires on his car, that we had to order that they were supposed to call us when they got in which they didnt my son had to call them. Then we drop it off come back an hour and half later still was not done. They said it had been just an hour or a little over when dropped it off. That was a lie. Just say my friends and family would never go to them again there is one in Franklin that is a heck of alot better. Its a little bit of a drive but sometimes you have to go the extra mile to get great service and honesty. Wish you could give zero stars on here.

These guys are on top of it. Fast friendly service

They got us back on the road when we were having tire issues on a trip from Florida to Indiana. Friendly, helpful, and affordable all in one place. Thanks guys!

Great service, and fast

Been coming here for many years to many locations.

Ive been going here for a long time, we always get great service. I was at the store yesterday with a leaky tire and they patched it up for Free!!!! The customer service was excellent, the place is clean, they did my tire in 40 minutes. Check then out, they are good!

Taking way to long. Told me a time that my vehicle would be ready and I watched many many others walk in and get finished and mine hasnt been moved in almost 3 hours.

Wonderful experience. Staff was friendly. They were busy but still got me taken care of in less than an hour. Would definitely recommend.

These guys are awesome. Always on top of their game

The only way to get your free tire rotation is to make an appointment. I got there 10 minutes early. Its a good thing because I stood in line 10 minutes just for them to ask, how can I help you. Two of the guys were on the phone with customers for 10+ minutes. They need more employees or better management

Very friendly staff. They were also quick and thorough. I was out in under an hour. I am extremely happy with the wheels and tires, and of course the service.

There are plenty of places to choose from for tire services, but I have yet to find better than discount tire. Will price match tires from pretty much anywhere, even online, wait times are usually pretty good with the exception of holidays during the week where theyre closed (4th of July 2019 was a Thursday). Staff is always kind and professional, and very helpful. Lifetime care for the tires and warranty of the service for $20 is awesome. 20 bucks for all 4 tires over the span of 5-6 years? Fantastic. I wont go anywhere else

I stopped in to get a tire repaired and possibly schedule for new tires because I knew they were worn. The place was really busy and close to closing time, but they were properly staffed for it. William helped me decide on some tires they had in stock and they were able to install a set of 4 same night with a bit of a wait. I was very impressed overall with the location and the efficiency and professionalism of the multiple staff members I interacted with.

Always friendly service! This place is loved so much in Spring Hill, that theres always a line to check in despite a new major competitor right down the road! We always use Discount Tire and they always take care of us/never disappoint!

This place is busy for a reason! Their customer service is A+ and they truly go out of their way to make sure the customer is completely happy with their purchase! I wont go anywhere else. Great job guys!

I get all my tires here. They always do a great job. Emerson helped us this time. Very pleased.