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Crystal Super Center
3477 Commercial Way, Spring Hill, FL 34606, United States
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Crystal Super Center
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Ch
Review №1

My wife and I stopped in to look at a side by side and left with a tractor and a side by side. This wasn’t because of pressured sales. Phil was pleasant and not your typical salesperson. I prefer and objective no pressure interaction and that’s what we experienced. I recommend Phil to anyone shopping at Crystal. Kevin is the guy who delivered our equipment. Not only was he the nicest guy, but he was a wealth of knowledge. He even called to. Heck how we were doing a day or two later. He is the perfect person for that job providing a professional relationship building experience. The Bobcats have been great. Glad I found this place!

Al
Review №2

I bought my vehicle from them roughly 6 months back. My initial experience was great and everything was good during the purchase process. That changed quickly after it came time for my first service. I was told that my initial purchase came with 1-year of free oil changes. Not a huge deal, but a great perk when running full synthetic. I went to get my service done (also because after a couple days after purchase the brakes needed to be done and the rotors had to be cut after making a severe grinding noise.) and was told that they would not honor the free oil changes for a year service. I was told I would get a discount, but that was hardly reflected on my bill. In fact it was still over $100 for just that. Also, my rotors ended up needing to be replaced only a month later because they were warped and the previous fix done by Crystal was a bandaid to a more serious issue. While I really dislike leaving a bad review, I want to get a resolution because I was contacted by a salesperson asking “why it’s been so long since I was in” so I expressed my reasoning. She mentioned she would take care of the issue and look into my inquiry I mentioned on the phone about obtaining a new work van for my business. It’s now been over a month, and I’ve yet to get a phone call, response, or resolution to this problem.

De
Review №3

Place talks about family values and top money for trade they offered 6k less on my truck then 3 other well known dealership and said its best they could do. If you want to screw someone do it to yourself not to customers. Ill never do business here again or attempt. Also dont work with Felicia she is not all there does not know her job

Ch
Review №4

I was trying to purchase a car out right and every other dealership we went to was charging me all kinds of crazy fees. We went to Crystal Superstore and I found my dream car and they gave a very reasonable cash price with no crazy fees. Car was delivered with care, detailed very nicely, and the service department is amazing!!! I give Crystal Superstore 6 stars!!!!

An
Review №5

Mike Bissacco was the best ! Saved me alot of money on my truck. Will only go there for my car and truck needs.

De
Review №6

I was in a tight vehicle emergency Chris Poulos and the guys gave me my 2011 kia soul + that day. I am happy with my purchase. I would highly recommend Crystal Autos. :) thank you so much.

AJ
Review №7

This place will do everything possible to get you in a car you deserve.The salesman Danny Mallamo was fabulous. Got a great deal and a payment we could afford. He had done everything possible. He made it look easy.The car is beautiful and runs wonderfully. I am extremely happy with Crystal Super Center. They also give you complimentary oil changes and other awesome perks. I am looking forward to a long relationship with Crystal Super Center. My daughter is now working with them for a new vehicle. You wont regret having them assist you in a new vehicle for yourself.

Da
Review №8

I came into the Commercial Way showroom yesterday and met with Mike Bissacco. From the moment I started to interact with him I felt that he was very professional and was understanding of my needs! Mike was so very patient and was not at all pushy, and it was clear to me that his top priority, was to get me into a car that I loved, and was financially appropriate. I was with my 2 sons both under 10 and he and all the staff were so very friendly and accommodating! One of the cool members of staff even took them for a spin in the 4x4 which they loved!!! I left with a beautiful 2019 Chevy and I am in love with it! Mike and the Crystal SuperCenter team will now be my go to! I will recommend everyone I know to this dealership! Good, honest dealerships with a phenomenal inventory is hard to come by these days! If you are in the market for a car, Go here first!!!!!

an
Review №9

I just have to give a big thanks to two service crew members. Granted I was in the parking area next door so not far away and only took 5 minutes but they went out of there way at closing time to help me with a situation I was having with my truck. They could of easily said no but didnt. The little things mean the most.

st
Review №10

JJ was the best along with finance people would recommend this place 100 percent

Do
Review №11

We purchased out Ford Ranger from Crystal Ford in 2020 and have been taking it there for any routine service. I made a 9:30am appointment to address an issue....After 1+45 minutes, my truck was still in the parking lot/not being serviced. I approached the service team, one person stepped up to help me - Anthony Malec. He explained the delay (which if the initial service person would have told me, I would have understood/less frustrated).Slowly (not fast) forward to 1pm...3 hours later (this should have been a simple plug in/diagnostic test) - I walk into the service area...my truck in back in the parking/keys are sitting at a service advisors counter...with no service advisor there. This was the ultimate poor service point while there.Finally, Anthony Malec, already busy, took the professional initiative to take care of me. If it werent for Anthony, the service visit would have been a complete failure.I want to support my local Ford dealer, but this makes me want to take it somewhere else.If Crystal Fords wants suggestions from a customer perspective, Im available.P.S. Promote & give Anthony Malec a raise! If you dont take care of awesome employees like Anthony, then you have the wrong focus!

Mi
Review №12

Call Tiffany! And Jay!She made my life so much better when she managed to get me approved for a nice car at an affordable rate with bad credit.I couldnt believe the efficiency and courteous efforts she was putting in to make sure I came home with a beautiful, dependable CAR. This car wasnt even in the location she is at! But she made sure it got there right on time.COME TO CRYSTAL SUPER CENTER, all credits welcome.Highly recommended!

Al
Review №13

I feel a one star is fair, I waited three months to receive a box blade that I purchased with the tractor. I can’t say that this is the dealers fault, but the Bob Cat tractor I purchased brand new has seven hours and is already starting to have issues. If I was able to get a hold of anyone regarding the issues I’ve had with my tractor I may give you a two star..

An
Review №14

I bought and my Mahindra 2638 from them last Oct and just came in for my 50 hour service. I cannot express enough on how helpful the service department was in getting me squared away with my service and also outfitting me with a new cut deck. Jessica and especially Majid was super knowledgeable. He literally will bend over backwards that you leave here a happy customer. Fully recommend them for all your tractor needs!

Me
Review №15

Me and my husband went to crystals because we was having a hard time with getting a car. Mike Bissacco was great he was very professional he heard what we wanted and he made it happen! I highly recommend him and crystals auto for any of your car needs or wants. I don’t want to not give a shout out to the rest of the team there as well as they all were amazing thank you for my new car I love it !!!

Do
Review №16

Terrible dealership. Literally purchased a 2018 Mustang from them not even a year ago as a graduation present to myself for completing nursing school and all of a sudden the radio, touch screen display, and charging ports in car aren’t working. Went to the service department where I was told by one of the technicians that I should take my car to the Crystal Ford location since they’d be able to better diagnose the issue. Went to their Ford dealership just to end up waiting 2 hours and be told they have no idea what’s wrong with the radio; however the fee for checking is going to be a $127 and they recommend just purchasing a $815 and hopefully that might resolve the problem, but they aren’t sure that it will. Literally the car isn’t a year old and I’m paying a ridiculous amount every month on it since they practically stole my $5,000 down payment and called it dealership fees and now I’ve got no radio or backup camera.

Re
Review №17

Amazing customer service by Chris and Heather. Both very knowledgeable and able to answer all questions on our purchase. Look forward to doing business with them again.

Mo
Review №18

We just bought a 2016 truck from Justin with the assistance of Adam and JW. They all went above and beyond. We had a minor issue with the truck when we left the dealership and immediately went back. They took great care of us by fixing the issue as well as accommodating us while we waited for it to be fixed. They are so kind and trustworthy. I highly recommend letting these guys take care of your next auto purchase, you won’t regret it. Thank you guys for taking great care of us. We love our new truck!

sh
Review №19

Today we came into Crystal super center and were greeted by Justin. he is the most down to earth sales man we’ve ever dealt with, he didn’t pressure us at all and was extremely informative about all of our options. Once we decided on which vehicle was the best fit, Adam worked so hard on getting us financed with the best rates. Together they are the perfect team! We appreciated their help so much!

Li
Review №20

Justin helped us find the van of our dreams! He was extremely helpful throughout the transaction and explained all of the features when we purchased it. We are so happy with our new family vehicle and we definitely recommend Justin to help with any vehicle purchase!

Ru
Review №21

Yes got me nice side by side cost me more the 4k in mistakes but I love my new one and when the rest get ship to my house Ill be happier

Jo
Review №22

Great sevice! Thank you to the man, Justin Owens and Adam Mercado for making it happen.

El
Review №23

Rob was kind & efficient. Going to bat to make it work for us. J.W & Adam worked diligently to make this all happen. Thank you so much, we love our new baby. Thank you all for taking the time to answer all my million & 1 questions and concerns.

ro
Review №24

Just purchased my first vehicle here and I am more than grateful that I chose crystal. Justin guided me through everything with ease, and JW and Adam were wonderful as well! More than pleased with my experience here, 10/10 would recommend.

Ke
Review №25

Made a deal on a tractor on the lot after 7 weeks of waiting and the first payment came due before the tractor was even delivered, end result was the tractor couldnt do what they said it could do and the deal was canceled. Worst buying experience I ever had.

Ki
Review №26

Walked around out front looking at motorcycles no one came out to see if I needed help. Walked up to the front of the building had people look at me but no one came out. I guess I looked like I had no money. To bad already have financing through Harley Davidson so I am a done deal. Sorry you had no interest in helping me. Your loss not mine.

Am
Review №27

Justin was fantastic. Absolutely the easiest car buying experience I have ever had. Highly recommend him if you are in the market for a new vehicle.

mi
Review №28

Had a great car buying experience from Marlene the awesome sales person that helped me.She spent so much time getting me the perfect car and I would never think about shopping anywhere else now.If your looking for someone that truly cares about getting you in a car and with a deal that I’m still telling my friends about. I would really recommend checking out crystal super center. Mike.

Ta
Review №29

Marlene is a woman of patient. She was excellent. Went the extra mile. Marlene didnt force anything on me she ler me pick what I wanted. I recommend Crystal Super Center highly and ask for Marlene. I will be returning she has excellent customer service......

Di
Review №30

Great service ! Rob was the best, no pushy salesman.. Dennis made signing papers fun. Lol.. Adam was friendly and loves cupcakes! Felicia worked so hard getting us the best price. We appreciate them

Mi
Review №31

Marlene and Feliciah are amazing!!! It took some time but they made it all worth it, i got a beautiful vehicle, decent rate and a good monthly payment. This place has great inventory, professional consultants and a amazing sales manager, thanks !!!

Kr
Review №32

I had to take my car in a few days ago and I was pretty upset that I had to take off work to get it fixed (car was barely running so i wouldnt have gotten to work anyways) and I was met by a man with the name Dillon. He was the nicest person I have ever dealt with about cars. After asking me a few questions he checked my battery and that ended up being the problem! A quick swap of the battery and everything was working again. Extremely quick service by him and he was also very nice and down to Earth. 10 out of 10 would recommend going to this place!

Je
Review №33

We came into Crystal and had the best experience car buying ever. Marlene helped us get the car of our dreams! She did everything possible and helped us get the best deal. If you are looking for a great place to buy these people are the best. Adam and Dennis also made this happen. I could not be happier. Go see the people at Crystal Super Center, you will be glad you did.

Ci
Review №34

We came to Crystal Super Center to look at quads and a side by side. Our sales person Justin was amazing to work with. No pressure, got us the price we were looking for and made the whole process seem less. Great experience

Au
Review №35

Adam and Justin were absolutely outstanding ! He was very helpful and took his time to make sure I was well taken care of. Definitely found me the perfect vehicle. Definitely recommend anyone to shop here!

Cy
Review №36

Heather Craig knows tractors. Very nice experience. Highly recommend.

Jo
Review №37

Good people are a pleasure to work with. I bought a vehicle from out of town (out of state actually) and from the first email, follow up phone calls, throughout the entire buying experience I could not have been more pleased. Felix, Mike, Jim, Rob, Bruce, Ashley, Sara…. Super friendly and everything above board. My experience could not have been better. I can honestly say I would buy another vehicle from these guys

Iv
Review №38

They was very nice, was working with us they was finding many ways to help us out . They wanted to make sure we left out the lot with a beautiful car. Tylor was very Patient with us I appreciate it so much . Thank you guys

li
Review №39

Best place ever. Wonderful people. They get you driving. Thanks Tiffany.

Ru
Review №40

Just purchased our first hybrid and they were very helpful. Brittany was very responsive with all of our questions and supported through the entire process searching nearby holding lots and such for the right hybrid. Very friendly and personable.

Er
Review №41

Tiffany got us an even better car than the one we wanted. She’s incredibly sharp, but also sensitive and dedicated, an absolute professional. Buy your next car from here.

De
Review №42

Came in with an idea of what we wanted and ended up getting a vehicle that had exactly what we hoped for! Justin and Adam were absolutely amazing! I would definitely recommend coming here!!

ki
Review №43

Adam and Justin worked tirelessly to get our family approved for a new vehicle. Super friendly staff and great service! We rate them a 10!

Al
Review №44

Marlene and JW were great! I was searching all around the local area to find a new SUV to suit my needs and finally was able to get exactly what I wanted! Very nice, smooth, and dedicated to their customers satisfaction. I Would highly recommend!

Me
Review №45

Great experience. Justin and Adam made sure the deal went smoothly. Great people to work with! We’ll definitely be back for future vehicle purchases!

Jo
Review №46

Stopped by crystal automotive today to check into getting a truck, Marlene Tuomey was our sales lady and she was great, very helpful and did everything she could to get us approved and she did. We will be leaving the lot with a 2016 ram and we are super excited. I recommend anyone looking to stop in and see her she is awesome.

Ki
Review №47

Justin was an awesome salesperson - down to earth, easy to talk to, and understood where I was coming from in terms of my needs and wants.Car was super-clean when I test drove, but it got re-detailed just for extra measure. Feliciah in finance was great as well. They both made my whole transaction simple. Bonus: Car was filled with gas before I left. Who does that anymore? Its always the little extra touches that stick with you. I would not hesitate to recommend to others searching for a vehicle.

Ni
Review №48

My salesman Philip was fantastic!!!No pressure easy in and out great service prices cant be beat.

Do
Review №49

Great people, amazing manager and finance guy. I had bad credit and they were able to get me into a nicer vehicle then I would have hoped. Highly recommend them small town service with big dealer deals!

So
Review №50

My experience with Crystal Super center has honestly been the best experience with a dealership. Justin and Andy took very good care of me, from working to get me the features and type of vehicle. Coming from another country and not having a vehicle, they made my transition a smooth one, even picking me up 1 hour away, just amazing experience!!!!

Pa
Review №51

From the moment we called they very helpful and the staff Marlene, Felicia and Wesley were very professional and understanding. They looked to accommodate us on every way possible and came up with the best deal for us. We really appreciate everything they were able to do for us.

to
Review №52

Felicia and Marlene r amazing ppl. I came here thinking the worst and leaving knowing the best place to buy a car is right here at Crystal super center. Need a car come here they will take care of you.. thanks. Well after buying this Jeep I have been promised stuff and never came through like my license plate holder would be delivered to my home I had to go pick up. Was also told after showing JW my taillight had moisture in it he said he would get that taken care of well again I was told I had to call the other store after thinking JW was on this, no he wasn’t had to call back and then was told he would call me back in an hour never happened.This place over promises and under achieves should be the other way. Disappointed.

Cy
Review №53

I would like to give a shout-out to Justin, Alan, and JW. Justin was very personable and assisted me with all my needs. The staff was out of this world and they really take care of you. If you’re looking for a vehicle I definitely recommend this store. Ask for Justin and he will definitely get you right! Justin and JW both provided top-notch service.

Ja
Review №54

I highly recomend buying from Crystal Tractor Supercenter. Phillip Duesler sold me a Bobcat CT2025 and I can not be more pleased. It had to be the most smooth transaction I have had to date. Kevin Cox delivered the Tractor and was very thorough and spent alot of time working with me to make sure my wife and I both were able to use the tractor. I cant say enough good things about these 2. A++ for me.

St
Review №55

We were in a time crunch to get a vehicle, and Chris went above and beyond to help us into a vehicle that fit our family and budget. Thank you!

Ma
Review №56

I ended up at the wrong dealership yesterday morning but it was the best mistake Ive made lol. With the help of Rob, JW and someone else (so sorry dont remember his name) I drove away with a 2018 Kia Optima! This is the first car Ive had financed. I had a trade in with low down payment and little credit. They kept my payments in my price range and never once tried to get me to pay more than I wanted. Ill be back in the years to come to purchase another vehicle! Thank you to the whole stuff for be so kind and going above and beyond for me!

Ti
Review №57

I came in today to get my tires checked Anthony he took care of me really well came in was in and out in a matter of 15 minutes I really do love this place and Anthony you do a great job I really do appreciate everything that youve done since weve been having our car I recommend this place to anybody

Ja
Review №58

This was, hands down, an amazing experience. I’ve been buying cars for a long time now and this was the first experience I had where I felt comfortable. I felt like the team was on my side the entire time and they took care of my better than I could have hoped. Felicia St Hilaire is who you should contact if you are in the market for a vehicle.

Kr
Review №59

The staff at Crystal dealership were beyond helpful! They were energetic and customer service was way over the top. We went in about 8:30 and they worked with us until almost 10:30 (they close at 9) needless to say we bought two cars. Our salesperson was Daniel and his customer service was top notch above and beyond. He kept asking if we wanted coffee, water showed us where the restrooms were and asked if there was anything else he could do for us. I have NEVER experienced such exceptional customer service like I did there. Everyone was friendly and willing to help in any way. They truly exemplified the word team work. I will definitely be referring people to them and buy my next car from them as well.Thank you Daniel!! 👍🏼😊

Mi
Review №60

The dealership is fantastic they meet all our needs. We were home bound they went above and beyond to make sure they made a deal happen that was ok with us.They have another satisfied customer we will be back.

di
Review №61

Fit Specialist was not only pleasant & professional he was efficient & friendly!!!The experience was totally easy & welcoming!!I would definitely recommend Justin & Adam to All of my friends!!Dennis was also very warm & helpful!!Thank you for a great experience!!!

Li
Review №62

I would like to let everyone know that this place will go above and beyond for you. If you have any issues with anything, they have got your back. I took a loan out on a car they had there: 2014 Ford Flex. To my dismay, the vehicles check engine light came on within 2 weeks of driving it. Do you wanna know what they did? They fixed it. For FREE. Yes. For FREE. They took the engine out and did what they had to do, AND gave me a loaner car for the time being. Then sent me on my merry way after everything was taken care of. If your hesitating, dont. They are good people and really do everything they can to ensure your problems are fixed the first time. Currently i just got my caliper and cylinders changed due to brake issues. They helped me get home after dropping my vehicle off with them. And the giving didnt stop there, they knocked off $200 off my bill when i went to pay. Anthony and everyone in the service department are very sincere and compassionate to whatever situation your in. You guys rock!

He
Review №63

Great place to buy your next vehicle. Marlene Tuomey helped me with getting approved to choosing the right vehicle with the best payment option. Marlene was so helpful so you should stop by and see them.

AJ
Review №64

Had the best experience with purchasing a vehicle from here. Justin Owens and Adam Mercardo incredibly helpful and took great care of me. I will definitely be telling all of my friends and family, or anyone in the market for a vehicle to go see the great people at Crystal!

Ch
Review №65

Justin Owens was professional and made the sale of our Jeep painless. Not only do they sell vehicles at the Crystal Super Center but they will buy yours off of you and give you top dollar! I was very pleased with Justin Owens and Adam. I will always recommend!

Kr
Review №66

I am so incredibly happy with my experience at Crystal Super Center! I went in very skeptical, with a low opinion on car dealerships and even lower expectations that they would be able to help me. I sat down with Marlene and then Chris as well and never once felt that icky-getting pressured by a car salesman feeling. Marlene and Chris both went above and beyond for me and I can work and drive my kids around safely because of them. I hope they both know how much their time and caring efforts have saved my livelihood as I rely on my transportation for absolutely everything!!! I would never go anywhere else and I’m going to absolutely recommend Crystal to everyone because I know how they will be treated. Thank you from the bottom of my heart 💜

Ma
Review №67

Feliciah was amazing. When it comes to buying cars, I absolutely hate it. She made the process seamless. She took into consideration my down payment and budget and it worked! I wanted to personally thank her and the staff for making this happen for me and my business. Will be returning for future business!

De
Review №68

Today was my first time buying a new car, so I was expecting it to be kinda hard but Feliciah literally made it so easy! It was an absolute great experience and a quick process! I’ll definitely be coming back for my next car! Great deals and friendly staff!

Je
Review №69

Justin Owens @ Crystal supercenter knocked it out of the park today! Justin and Heather got me in my new compact excavator today last minute and in a hurry with attention to detail with what i needed and the utmost urgency in getting it done! Justin not only answered all my questions and concerns about the machine late on a sunday evening but went in early today (monday) to get my numbers worked out, paperwork ready, and of course the best price options financing wise!! Hats off to Crystal supercenter!! We will be returning.-coastal land solutions LLC

ti
Review №70

Heather Craig is awesome! Great communication, i got a great deal on a new tractor, and the implements i needed, fast and easy! The box blade i wanted wasnt in stock, but it arrived soon after, and was delivered to my h9me. I really appreciate everyone there! Thanks!

Ne
Review №71

Incredible service all around. Justin and Adam are clearly professional in each and every detail of the car buying experience.

ma
Review №72

Best experience at this place! Tiffany made my first time buying a car such an easy process. I was so nervous thinking that I wouldn’t be able to get the car that I wanted but Tiffany made it happen. She did everything she possibly could to make sure I was satisfied. She went ABOVE and BEYOND for me. I genuinely felt she had my best interest at heart! Definitely recommend this place!

Je
Review №73

They are great people willing to work with you to get the vehicle you want. Wes was the dealer that helped me. Very nice gentlemen. Feliciah is the sales manager very good at what she does. Ill be back for my next vehicle.

La
Review №74

Currently working out deal and very pleased so far. Bought my first SUV from Halo so wanted to continue with them. Rob, Justin and Dennis working different angles to get the best deal for my situation...

Bi
Review №75

Shoddy service after you buy a used car from them Ive called several times to get the spare key and all I got was a runaround

Ja
Review №76

Justin and Steve were great they help us out every way they could 10/10 will recommend you to come here, definitely coming back

Br
Review №77

I purchased a Dodge Ram 1500 from Crystal Super Center on 2/18/2020. Tiffany was my sales person. I was very satisfied with her professional approach and patience with me. She did not pressure me into buying a certain type of vehicle. I was presented with different options and allowed to make the best financial situation available for me. I will definitely refer anyone looking for a vehicle to Crystal Super Center.

Ka
Review №78

Purchasing a vehicle from Crystal Super Center has truly been a God send for us. From the Internet team setting up appointment, Tiffany our sales consultant who worked diligently to help us buy a beautiful car better than we expected. She was truly compassionate in helping us rebuild our credit. Jay, and all the other team members behind the scenes. We felt like Crystal Super Center makes its team part of a family, and we were treated as a part of that family as well.Karen and Chris Parker

Br
Review №79

Thank you rob,Jw,Adam for a wonderful experience. It felt like I was part of your teamAnd I appreciate you helping get a car thank you so much.

Ma
Review №80

I am impressed with Crystal Super Center. I had been searching for several months for a CFMoto Cforce 600 Touring. I had contacted several dealers in FL and Georgia. Heather Craig at Crystal Super Center was extremely responsive to my calls and e-mails. Negotiating a price was very easy. Her quotes were very transparent and clear. No hidden costs. I didnt feel like I was being taken advantage of. This machine is in very high demand. The other dealers in FL had some confusing terms and while the price seemed lower they would tack on some additional costs. Heather did her best to get me a good price. She even honored the price after the recent MSRP increase. Heather was out of town when I finally went to purchase and I was handed off to Jeff Steedly. He worked extremely hard to explain the machine to me and prepared the sales contract quickly. He helped me with the straps and made sure I had everything secured. Fantastic customer service. If you are planning to purchase a CFMoto machine make sure you call Heather.Thank you again Crystal Super Center and thanks to Heather & Jeff

ri
Review №81

The sale has been hassle free, smooth with absolutely no pressure. frank was very knowledgeable and understanding, adam was also a huge help in regards to financing. thank you guys!!!

Jo
Review №82

Justin and Adam are the best of the best. I have never had a pleasant car buying experience until now. It was fast and easy and now I’m in a brand new Jeep 😍

Tr
Review №83

Justin was so awesome getting me into a new ride. Thank you Adam and JW as well. Super friendly and helpful folks.

Mr
Review №84

Mechanical department is a disaster & has been a nightmare to my business. Crystal on SR 50 Had my truck for 4 months (in which I still have to pay payments on) for a transmission failure that is covered under warranty. During this long wait for my truck I was forced to purchase a new truck from Crystal so I could continue my business while other truck was waiting to be repaired. Upon receiving my truck back I drove for approximately 20 miles and something exploded under the hood. The mechanic left an item under the hood, which sucked through the back of fan and busted the radiator inside the shroud shield. Blane, their Lead guy tried to convince me that I ran something over in the road. As I know I didnt, I stood firm on making them fix it. Well, they didnt fix / diagnose all damage associated with their error because upon receiving truck back again I feel a vibration at idle that wasnt previously there. After driving a month or so on open highway the same explosion happens again. Although this time it was a blade from the fan that repeated this same damage. After being Lied to numerous times that the fan was just previously replaced from first incident I paid 1500$ to correct the problem - I thought. Well after continuously checking over receipts I find out that the fan was never replaced which is why the damaged blade flew into the radiator.After driving a few more weeks/ month the transmission failure happens again. Upon inspection at dealership I now have a rear main seal leak, loose bolts from fan hanging out & same transmission failure. Brent, the now lead guy, tries to insinuate that I must have loosen the bolts to the fan and threatened me with a cease & desist order for any further Mechanical issues-Which is a total insult for their negligence caused this issue. I refused to accommodate this Order & forced them to accept blame and cost for repair, again. Well, after a few days driving I look under hood for visual inspection and find a RAG LEFT UNDER MY HOOD AGAIN! I drive immediately to dealership (rag still under hood because it would still have been there if I hadnt looked) and demand Brent to view for himself. (Well he thinks I put that there, too!) I demand a refund for the 1500$ that I was lied to about.After a few days driving, the belt slings off and destroyed the fan & radiator AGAIN!Im now trying to be convinced by Jim Travis that water or mud got on belt and made it sling off. (2018 Ram 2500 4x4 🤔) They expect me to now pay 2600$ for repairs.These repeated negligence actions towards my company truck has now put my business in subject to failure because I cant keep the truck out of shop & still making a 1050$ payment plus $300 insurance. This is totally unacceptable for dealership quality work! After purchasing 5 Dodges I will no longer be loyal customer of Crystal Jeep Dodge Ram nor any of their other owned Brands as Harley Davidson in Crystal River.

Sh
Review №85

Justin and Adam were awesome really went out of there way to get us in a vehicle very friendly and professional reccomend them to everyone

Gr
Review №86

Went to Crystal Tractor Super Center to look at the Mahindra Tractors. After shopping many other brands (Kubota, Deere, and RK). After looking at the Mahindras I discovered the Bobcat tractors. After a test drive of the Bobcat I was very impressed. Comparing the specs and features of this tractor with other brands the Bobcat was a far better value. Sales person Heather Craig was very well educated and very low pressure compared to the other tractor dealers. Heather knows tractors! The staff at the dealership are very accommodating and educated. Heather insured the tractor was delivered quickly. The delivery driver Kevin took time to insure I understood the features and how to use the tractor. Both Heather and Kevin are a true asset to Crystal Super Center! Thank you for a great experience!!

th
Review №87

Wes and Feliciah and Adam are awesome they helped us out and got us a great deal. They care and are great people. We definitely will be back to get another truck

Ra
Review №88

LOVED the experience at this place!! Purchased my vehicle here a little over a month ago and can be happier! It definitely felt like there was a common ground and a feeling of camaraderie wow being here. I did not feel pressured and I was not talking down to as I am at other places, being a woman trying to purchase a vehicle. Ive gotten vehicles in the past and never had such a great experience and outcome! Personal shout-out to Daniel, sales consultant! Make sure you ask for the sky when looking for a vehicle :-)

Bi
Review №89

Had such a great experience buying a car with Frank Taravella and Management. The upfront and honesty was never expected but was a fresh and wonderful time. No pressure at all.

Ya
Review №90

Great place with wonderful staff!!! My process went smoothly, they were all very helpful specially Tiffany who was my sales person, she went above and beyond! That same day I took my brother and sister in law and they left with a new car too. Last night I took my son and she also helped him get his first new car. They are very friendly and kind. Ill recommend this place to anyone.

Re
Review №91

Went here cause our vehicle was due for an upgrade. Tiffany helped us and was AWESOME! She searched for along time for something for us and got us something great for a great price and payment! Took in our older vehicle on trade. They have very nice vehicles in great shape. Tiffany did everything to get us in something so we werent dying of heat any longer! We also had our 2 year old with us and she was awesome to her as well.Definitely would recommend family, friends and anyone one asking to go see Tiffany!Thank you Tiffany! 😃🚐💰

Jo
Review №92

Had and amazing experience,I have bought 2 vehicles from them and they always help me get exactly what I need! Thank you, mike fish and Denise on the hard work and the amazing deal!

Ed
Review №93

Had a fantastic experience at this dealership. These people are the ones to see if youre in the market for a new auto. See Adam, Marlene and Feliciah they rock!!

Ke
Review №94

Justin and Adam were awesome. Walked away happy. Would recommend.

FT
Review №95

My experience with Crystal super Center in Spring Hill was phenomenal, Marlene was an absolute awesome service rep got me on a Harley Davidson ultra glide great place to come and check out all your automobile needs.

Ke
Review №96

Rob, Adam, Justin, and JW are all rockstars. I had questions, they had answers. I had requests, they made things happen. They bent over backwards to take care of me and my family. Thanks, guys!

Le
Review №97

Mike fish was a great salesman not trying to push you into something you dont want. Sales manager Feliciah was very nice and courteous.

Mo
Review №98

Attention to anyone looking for a vehicle.Mike f is the man he can make things happen ! This team is excellent! Chris,Jay,Wes,and Felica made it a great experience buying our truck ! I would highly recommend doing business with them & will remain doing business. Thank you everyone great place !

Mi
Review №99

Wont mount your tires unless you buy them from them. At a higher price of course. Smh

Ji
Review №100

Staff was very knowledgeable and the young man Anthony took great care of me.

Information
92 Photos
100 Comments
4.3 Rating
  • Address:3477 Commercial Way, Spring Hill, FL 34606, United States
  • Site:http://crystalsupercenter.com/
  • Phone:+1 352-597-4100
Categories
  • Auto parts store
  • Used car dealer
  • Auto repair shop
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7:30PM
  • Wednesday:9AM–7:30PM
  • Thursday:9AM–7:30PM
  • Friday:9AM–7:30PM
  • Saturday:9AM–7:30PM
  • Sunday:9AM–7PM
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
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