We just bought a car here this past weekend and had a great experience. Tony was our salesman in used cars and was easy to work with. He made us feel comfortable and made our purchasing experience seamless. Thank you guys for helping us find our new car! Ask got Tony Urbina!!

I want to thank Collin for spending some time with me and helping me get my new to me ride! As we all know, the market is crazy right now for used and new cars. I was in a circumstance where I needed a car within a day or two and didnt have the leisure to wait for better times to purchase/finance. He spent time with me and considered all my needs (decent mileage, fair price, and dependable). Im so happy with the hustle he made to ensure I purchased the perfect preowned car.

I came into North Freeway Hyundai today looking for a 2022 Tucson for my wife. Jeff and Randy were quick to help. They put no pressure on me while trying to decide what shed like best. Ultimately, I found the perfect car. The process from start to finish was seamless, no gimmicks. They were upfront from the beginning about pricing. I knew exactly what I was looking at price wise and was able to make a decision without any pressure from either of them. I highly recommend doing business here, you will be in good hands.

Previously I had a many different brands of car, but this was the best experience buying car ever.I usually hate to visit auto dealers as always feeling the pressure and go through the hassles during the negotiations but this was a totally different story.They gave me a much higher valuation for my old cars than any other Hyundai place (I visited several places)The sales person Justin was awesome helping the whole process. After the pandemic whole car industry turned to strange environments, but here at North Freeway Hyundai made us feel stress free and very effective and easier for whole buying process. This is the first time buying Hyundai brand, but after this experience I think from now on I will stay with this dealership for our kids auto purchase etc.FYI: Now days no one has any inventory. We look for Hyundae Palisade 4 different dealerships, they all had maximum 1 or 2 cars only, so we thought that at this point we cannot have the luxury of choosing the color or options but here at North Freeway Hyundai had over 10-15 cars with different options. I was able to find the color and options that I wanted. Dont waist your time visiting other places, I highly recommend this place. You will save your money and also experience the best services ever.

I’m in LOVE with my new Hyundai Sonata 2021! This company has literally stepped there game up all around luxurious 😍 I walked in and Collin Broughton immediately came to my assistance! He was super nice and didn’t pressure me into buying. He was extremely helpful and he did his best to work things out for me! I’m extremely happy with my purchase!

Recently purchased a 2022 Palisade Calligraphy from here. I had spoken to several dealerships and this dealership was by far the best! I was contacted immediately by a Randy Todd. Other dealerships contacted me days later and were not as friendly. My trim options were limited at the time due to the chip shortage. They had just received a shipment on Palisades in and they were going fast! This dealership had the best deal for the highest trim level. Randy was in constant communication with me and held the keys so I could view the car I wanted. The transaction went smoothly and I love my new car!

Took car in for recall. Not completed in time quoted. I imagine if I had done the $2k of work that they recommended on a 14 year old car I may have gotten it sooner. Great car 14 years very happy…. Service is why I own two Fords besides this car…

I came with my father so we can purchase my first car & thanks to Jacob our experience was so great and so smooth. He wasn’t pushy at all and made sure we had all the knowledge we needed. We was able to walk out with my first car and felt very happy and comfortable with our decision. The finance department was also very helpful and the process was easy thanks to Anthony. I recommend this place if you want a smooth and great experience . The service was 100% great as well. Thank you Hyundai

I bought a 2022 Hyundai Palisade. Jacob Black was great with the whole process. I lived out of town so he made the paperwork process smooth so when I arrived to pick up the car most everything was taken care of. Definitely will recommend to my family and friends.

My dad and I went to North Freeway Hyundai, and we were completely blown away by the outstanding service that was provided by Marlon Calderon. Usually, when you go to a car dealership to purchase a vehicle, you end up sitting in an office for hours on end. However, Marlon and the finance team at North Freeway Hyundai made sure to have the keys in our hands in no time. Overall, our experience at North Freeway Hyundai was exceptional thanks to Marlon.

Awesome place!! Sales department was not pushy at all and left us take our time and decide if we wanted to test drive. I originally texted to make sure vehicle was still in stock and in fact it was (no bait and switch). Very laid back atmosphere and my trade/purchase was quick and easy. No pressure from finance either. I have purchased many vehicles but this has been my best experience thus far. Thanks again and keep up the great work.

Great car for commuting. Great gas saver. The staff was very helpful. Made my purchase simple.

Worst dealer ever!!! They advertise a price in their website for a new Santa Fe for 32,770. I contacted Randy Todd to check on availability and price. After 3 or 4 emails, he never gave me any information. Then I called the dealership. Zach was the person who attended the phone. He said they have the car. I made an appointment. When I showed up, Zach was not in the store.Marlon, another seller took over. He showed the car. Then he came with the numbers. Oh my God, they do FALSE ADVERTISEMENT. The price was like 15,000 more on what was in their website. I asked why and Marlon said that is what his boss said.I asked to speak with the manager. He came and I said that the price he gave me is not the same as the website. He said in few words it is what it is. I pointed that in they website said they have no hidden prices. THAT IS A LIE. Be careful doing business with North Freeway Hyundai. They for sure try to scam you. Find a different dealership if you can.

Tristan did an amazing job. We called Friday night, and he had the car ready for us to look at and drive. Super friendly and very knowledgeable. He walked us through the entire process which really did not take long at all. From start to finish we were there less than 2 hours. He did such an amazing job and made the whole process so simple we traded my wifes car in on Saturday to get her a new ride. If you are in the market for a new car give him a shout. This was by far the best car buying experience I have ever had.

Very Friendly Service. They really care about what they do. I have never had a bad experience while getting my car worked on. They always do a great job.

I wish I could give SIX stars, that is how happy I am with Joshua Cortes and North Freeway Hyundai!! Not only were my expectations matched, they were exceeded!My wife and I had looked at 8 different dealerships in total, ranging from Corpus Christi, TX to the handful of Hyundai dealerships in the Houston area. Our first stop was with Joshua at North Freeway Hyundai, but of course with my past dealership employment experience, I decided to shop around for the best deal and who treated us the best. NOWHERE came even close to how well Joshua Cortes treated my wife and I.Well due to some unforeseen circumstances, we ended up at the showroom very late on a Saturday night. As Joshua was literally walking out the front door to go home to his family for the night, I was walking in with my wife and son, and he remembered what I looked like (which honestly surprised me because of how huge the Houston area is). Well he noticed me before I noticed him, and he got my attention, and decided to walk back inside to help me with my car buying purchase. Not only did he stay late to tend to us, he also delivered my new Santa Fe to me at work the following Monday. The entire negotiating process, signing papers in finance, and closing the deal only took roughly an hour or two. Now THAT is what locked me into wanting to do business with North Freeway Hyundai. The fact that he went the extra mile to take care of us, even catering to us as we were waiting for the numbers and negotiating. He never once made me second guess my choice to go with such an amazing dealership! It was also an added plus of how smooth and quick Wes Downey in finance worked with us on signing papers.I HIGHLY recommend Joshua Cortes at North Freeway Hyundai for ALL of your future car buying needs Keep up the great work Sir!

Am so happy to share my experience, I had when I visited North Freeway Hyundai. I visited 4 showrooms before visiting North Freeway Hyundai. I met Mr Joshua Cortes, one of the the best sales advisors I ever met. I went there to buy a new SONATA, and he made my job very easy. I reached the showroom on a Saturday late evening and he was all ready to go home, but he welcomed us with a happy face and enquired my needs and matched my expectation. And to my surprise we closed the deal that evening itself and the finance process completed in 1 hour time and I just drove the car home. The entire process took only 3 hours . I recommend Mr Joshua Cortes and especially the North freeway Hyundai among all other showrooms. All the best Joshua and keep the good work.

I had the absolute Best Experience at North Freeway Hyundai! I had the pleasure of working with one of their highly Experienced Sale person Mr. John Lewis. He has been is this business for over 10yrs and knows how to make a smooth sale! I am very picky and he was extremely patient with me. I also had the pleasure of working with their amazing finance manager Anthony Galvan he defiantly worked his magic with me being someone with a low credit score! Now I am on the path of increasing my credit score in the future thanks to Mr. Anthony getting me approved. I am so in Love with my Brand New 2022 Hyundai Elantra!!!

Went in to the service department to address some engine noise. I was told the noise was from a bad bearing in my alternator which I had had replaced just 2 years prior. The dealership quoted me $999.99 to replace my alternator, i took my car to another shop and they quickly diagnosed it as the bearing in the pulley next to the alternator, the actual problem was a $55.00 dollar part. The total repair cost me $145.00 for parts and labor. This dealership was going to try and charge me $1,000.00 to replace a working part.

We purchased a car with them over the weekend and we could not have asked for a better experience. Marlon and Tristan are both remarkable. We highly recommend them if you are in the market to buy a vehicle. If we ever need to purchase another one in the future we will be back to see them.

Even with quotes higher than usual, the customer service and overall experience was spot on 5 stars. UNTIL the very last moment…the freaking cashier had all the attitude. I get it’s 10 mins past closing but relax, chick. You telling me my “keys are in the car” in the most condescending way when I’ve already looked for it when I returned (and before coming to see you) is not the way to get me back after being quoted $1400 that I had just told the advisor I’d return for fifteen mins ago. I’m not. My car isn’t even back from detail, eat a snickers! Don’t ruin another sale especially for folks who don’t use your facility as their home one.

Great experience with the purchase and with the finance group. They had exactly the car that I wanted and a very reasonable price. There was no pressure to make the purchase like other dealerships that I had visited. The finance group got us in and out very quickly and didnt put pressure on us to buy aftermarket add on items.Overall it was a great experience and we love our new Palisade.

Last Monday evening I was searching for new vehicles online and reached out via their online sales, and Paul Clos contacts me right away. I told him exactly what I was looking for and the price I was willing to pay. Despite the current vehicle shortage, Paul was able to find what I was looking g for. He was quick, efficient, friendly, easy going,and had a great personality...not like most car sales people Ive dealt with in the past. So thank you North Freeway Hyundai and Paul for helping me get I to my new car without all the hassle.

I bought a 2021 Elantra after driving a truck for many years. I didn’t think I wanted to buy a sedan but the look and gas mileage had me. I drive for a lot for work so gas mileage was a key point. I’m getting 42-45 miles a gallon. It’s saving me a ton each month. Tony was great to work with. Straight forward. No drama come here to get your new car. I really do like the look and driving my car. I had people tell the love the look of it and it looks like luxury car.

This was my first car buying experience and Paul made the process extremely easy. He listened and helped us walk out with a car that I am very happy with. I also had the pleasure of working with Wes in finance and he also made the financing process extremely simple and smooth. Overall, everyone we interacted with at this dealership was kind and helpful!

This is my fourth purchase of a new Hyundai vehicle. It is by far the best Brand Ive owned. Very reliable and very low maintenance expenses. This dealership was by far the best that Ive dealt with. The dealer was very impressive.

My wife & I had an excellent experience buying our new 2021 Santa Fe SEL.Buying a new car is always stressful but I have to say Randy Todd made our experience at North Freeway Hyundai as pleasant as possible.We originally wanted a Tucson,there was a couple we liked but one didnt have all the options we wanted & the other got sold before we could get there.I called a couple of other dealerships too but their prices were a few thousand dollars more.So I asked Randy to see what he could do for us in a Santa Fe & he found two we liked.Thankfully one of them was there at the dealership & we were able to test drive it.We came back & he worked with us on getting the vehicle within our budget.They gave us a fair amount for our trade as well.Were very happy with our new Santa Fe & we appreciate Randy Todd working with us to get the nicest car weve ever owned.He got us more car than we ever thought possible.Also everyone else we dealt with at the dealership was very friendly as well.

I had the best experience ever at this dealership. From start to finish everything was professional and informative. We definitely will purchase here again in the future!! Ismael, you’re awesome!!

Great Dealership and our salesman Tony Urbinawas helpful and courteous, Will tell everyone thatasks where we bought our PalisadeThank you

JB was our salesman and he was great. I will recommend.

I had to drop off my Hyundai Sonata for a recall. The friendly staff took care of me quickly and gave me a complimentary Lyft to the gym so I could keep my schedule while the repairs were made. Quality work. Professional staff. Great experience!

Just bought my first vehicle! Tony was amazing and very helpful, I had recently had visited another dealership and they had really bad customer service and were really pushy, Tony listen and actually took the time to explain everything not pushy at all! If you looking to get a vehicle come here Ask for Tony!

My Sales guy Marlon Calderon was very friendly and helpful. He was able to get us the best trade value and sale price of the vehicle we chose. We traded in our 2016 Sonata Hybrid for a 2022 Kona N line. Im loving the car so much!

Poor customer service in service department. They will not serve you unless you give 5 stars.I have been using them for 10 years since they were in the other location. Today they lost a customer for life. They refused to see me today. No problem I understand then they said we can only give you a ride home if you live in a certain radius, okay let me check I am 4 miles over that. Well too bad for me no ride available, no alternative, No service. Then when I give them a proper review they say they can do their job No but I have to change it to a 5 star rating. I still got no service. I had been using the dealer service for 10 years never have I had such problems. When I call to make appointments I got hung up on last week too. I had to do it online and I do not like that.

My experience here was fantastic and I couldn’t have asked for a better experience when buying my first new car. Got the car and paperwork done in under an hour in a half and these sales people take calls when Ill and do the best that they can to help you no matter what the circumstance. Huge thank you to Jeff Bogle and the internet manager Paul Clos for everything and I look forward to buying again from them in the near future! Special shout out to the secretary they had there she was great and if it wasn’t for her I would’ve never talked to Paul or Jeff. Honorable mention goes to Wes Downey for helping with the financial side and paperwork, couldn’t have done it without him and he took the time to explain what I was signing when it came to fill out the final paperwork to buy the car. Great sales team and staff all around!

Vanessa Forman is the most knowledgeable service advisor that I have ever worked with. She is the reason I continue to come back to North Freeway Hyundai.

We had a great car buying experience with Zach. He worked really hard to help us get a good deal for our trade and into the car we wanted. He kept his promise to get us done in time to make our reservations. I would definitely go back and work with Zach for our next car purchase.

I bought an Elantra for my son, the service and knowledge of our sales rep was amazing, it took no effort and he explained everything we needed to complete all the paperwork I’d like to congratulate Tony Urbina, you’re the best and thanks again for letting my son have the best birthday ever!!

Tristan and Justin are amazing! Tristan was able to find me EXACTLY what I asked for when other dealerships told me I wouldn’t find it! I’m absolutely in love with my new car and so is my son! Thank you guys. 🤍

After several attempts at different dealerships and dealing with different sales agents, North Freeway Hyundai and their agent, Collin, were able to help my fiancée and I make a new car purchase. Collin was very helpful in his knowledge and being able to explain things in a way anyone could understand. We walked in knowing which car we wanted, down to the color, and Collin made sure that we would be able to drive it off the lot with the best deal. We appreciate Collin and everyone else that was involved in the purchase at North Freeway Hyundai. If you’re interested in a Hyundai, we recommend that they be your first (and last) stop!

Worst experience ever!!! Beware of this place it will take your money and run!!! Do yourself a favor and spend your hard earned money somewhere else! I was sold what supposed to be a gift for my wife 12 Buick Enclave nice suv. from the test drive I made them aware that if drove rough and I was promised that they would address the issue I told them I wasn’t comfortable and they convinced me that they would stay behind the purchase 100% that they would have their mechanic look at! I made an appointment, dropped it off and after only 20 minutes I was told to pick it back up that nothing was wrong with it! I took it to a mechanic that we trust and after test drive and a computer test he said it had a bad transmission and that they never checked it they only connected the tablet for codes!!! So we had to bring it back, Well we did and guess what it needed a transmission!!!! That’s not all they never programmed the computer after replacing the transmission! Any mechanic knows that for a transmission replacement the computer has to be properly programmed.Now the fuel pump didn’t work correctly. After changing fuel pump, sensors, relays and spending $2000 still not working!!! So again run, run, run!!!!!

The service level at North Freeway Hyundai is comparable to any luxury car service we have with other cars. They definitely know how to get the job down efficiently with very friendly staff

We purchased a new vehicle from North Freeway Hyundai after our primary vehicle was involved in a total loss accident. The store had the vehicle we were looking for with the options we wanted. Our salesman Tony Urbina was a pleasure to work with and made the buying process a breeze. He is a very considerate and helpful salesman and answered all of our questions about the vehicle we purchased. He is a great asset to the North Freeway Hyundai Team. If you are in the market for a new vehicle go see Tony Urbina.

We had a great shopping experience at North Freeway Hyundai. Very polite and professional staff and the General Manager was very helpful in getting us the best deal. The dealership offers free fountain drinks and a nice kids area.

The worst service I’ve ever dealt with as a parts center, in 2 months they never pick the phone up in the parts dept. when they do it’s blamed on being short staffed and on the occasion is understandable but this has become a regular thing. Parts delivery and quality is through the floor. Bumpers show up split or cracked in half, eta parts delivery is 90% of the time late and can be hours sometimes even days late. Which hours may not seem like a big deal but when your a certified repair center and you’ve promised customers cars to be ready at a certain time based off the info the dealership has provided the parts to be delivered and you have to delay the customers car over and over again it can be frustrating. Have since switched dealers in which I buy parts and will never buy from here again.

After having a bad experience at Weisner we went to North Freeway Hyundai. Our salesman Josh Cortes made sure we had one of the best car buying experiences. Painless and easy!

Start to finish one of the best car buying experiences I have ever had. Collin and the whole team at North Freeway Hyundai were amazing. I would definitely recommend doing business with them.

Quick, competent, and thorough. Very personable.

Absolutely amazing service. Professional team. Very recommended to go there if you need a service, sell you car or to buy a new one.

This was my first car-buying experience and it was made as simple and quick as possible thanks to my sales guy, Joshua Cortes. He took his time showing me my options and worked to find me the exact car I wanted even though it had to be transported from another dealership, rather than try to convince me to take a car I didnt want just because it was already on their lot. Everyone in the dealership was patient and understanding through the process of buying my car. I never felt rushed to make a quick decision, nor was I pressured into buying anything I didnt want. I was able to take my new car home the same day!

Thank you to Tony for walking me through an easy process, so I could walk out of that dealership with a brand new 2022 Hyundai Elantra. He was very friendly and was able to answer any questions I had about the process of getting the car. I would greatly recommend him if youre trying to get a vehicle at North Freeway Hyundai.

Bought my first Hyundai at North Freeway Hyundai and I totally love the vehicle! The dealership is a typical dealership with all the usual sales BS that most of us would anticipate from a salesperson. Then the back and forth between the salesperson and the GM, blah, blah, blah...totally HATE that part of purchasing a vehicle from most dealerships. They were unwilling to give me more on a trade-in, which was just a sales tactic since the vehicle I was trading in was in excellent condition AND had very low miles. In spite of that painful process, I did end up purchasing and Im happy with the vehicle. The dealership is very nice, comfortable, etc. so I want to be fair. Not giving a 5-star rating simply because of what I described above. Great vehicles though!

I was in the market for a new car. I came to North Freeway Hyundai and was greeted by Joshua Cortes, one of their incredible sales people. Josh guided me through the process with professionalism and absolutely no hard sales tactics and no attempted upsale. He was amazing, professional, knowledgeable about the entire suite of cars they offer, answered all of my questions with honesty, and I was so impressed by both Josh and the car that I left with a 2022 Tuscon that day. I cannot recommend North Freeway enough, and especially Joshua.

Excellent experience at North Freeway Hyundai! The moment my father and I walked in, we felt we were given the attention we all expect in situations like this. Chris Westfall was very nice on welcoming us, and connected us with Tony Urbina. Tony was patience, knowledgeable and provided us with great advise. First Class Customer Service! Even when we spent there a few hours, the whole process was hassle-free. We were not pushed or pressured into making a rushed decision and ended up getting a car we really liked. I highly recommend Tony.

Tony did a great job at answering my questions and keeping me informed from the moment I first called the dealership until the moment I walked out with my new vehicle. He was friendly throughout the purchase and had great customer service. I would recommend this dealership to people.

Terrible customer service!!! Ignored and disrespected. I’ve taken my 2018 Hyundai Sonata SE in for mechanical problems about 3 times to be checked/serviced only to waste my time and ignored when I reached out explaining I’m STILL having the same problem. I emailed and left reviews and still no answer. Finding out today my volume up and down toggle switch on my steering wheel is broken as well when I don’t ever use it. I’ve had this car for 2 MONTHS!! IT SHOULDN’T BE BREAKING DOWN SO SOON. I need answer ASAP. Sharing my experience with Hyundai because I expected phenomenal service and I have not experienced it.

My experience was amazing actually out of this world. From my car salesman Randy to the finance manger it was just great. They treat you like family, take car of you when needed and everyone is just so nice and helpful. I was able to work my entire deal out over the phone with the help of Randy while i stayed home to deal with my newborn. They truly are amazing dealership i am trying to get my sister to go get her car from here. I will be back.

This was probably one of the best car buying experiences we have had in Houston. Our new car sales associate, Marlon Calderon, was very knowledgeable on the new Palisade and had everything ready when we asked him. It was raining and we were able to look through the vehicle and it’s features under the service canopy. The finance department (Anthony) went above and beyond to get us out quickly making this the quickest and easiest car buying experience ever. We spent the last 4 days trying to find the right car/dealership and glad we ended here.

As a first time car buyer my experience was great overall. It was a little rough at first but Mr. Chris and Mr. John both helped me out tremendously. Financing was a breeze with Mr.Wes. I left with a brand new car ( and in a timely manner might I add).

It was a great experience shopping for a car here and thanks Joshua I finally got the new car that i wanted without much trouble.

We had the absolute pleasure of being taken care of by both Zachary Sckittone as our Sales Professional and Anthony Galvan (Tony) as our Finance Manager!! From the moment we walked in inquiring to the time we walked out with our keys in hand, the atmosphere was amazing! It was a mixture of professionalism and family vibes! We felt like what we wanted and needed was important and like they cared. We were extremely happy to not have to deal with the feeling of being messed over or like money was all that mattered which happens quite a bit when car shopping. Not here at North Freeway Hyundai!! Everything about our sale exceeded expectations! This place rocks!!! Don’t hesitate to stop in here and let these guys put you in your new car!! Zach & Tony if you see this, thanks again from the Mitchells!!!!

Paul Clos and Wes Downey are truly FIRST CLASS! Their service is exceptional and I am grateful for their help with purchasing a new car. Very happy decision for me as the entire process from sales to final signature was at my pace. North Freeway Hyundai wins with their honest marketing of inventory, sales, and product - especially in this climate of chip shortages. Paul is jovial, easy going, and was patient with me while I took a full day to think about this investment. I called him the next day (thankfully car was still available) and he had all the paperwork ready upon my arrival along with a big smile. Wes is a numbers guy I want my friends and family to work with. He has an unexpected friendly yet professional family-guy quality. Wes is knowledgeable and gave good recommendations after discussing my driving needs so that I can maintain and keep my car for a very long time. I left feeling thankful that I met Wes and Paul. I really cant say thank you enough for both your professionalism and service!

This has been my best car buying experience do date! We have previously gone to Hub Hyundai and were never impressed with the service or atmosphere of the dealership. North Freeway Hyundai was a breath of fresh air, we were helped by Joshua who was amazing and answered all our questions! Definitely ask for Joshua if you are considering coming here!

EXCELLENT CUSTOMER SERVICE, TONY URBINA VERY GOOD SALESMAN, TAKES HIS TIME TO EXPLAIN EVERYTHING IN DETAIL TO YOU. 100% RECOMMENDED.

I recently purchased a Hyundai Sonata and could not be more grateful to the North Freeway team. They made my experience pleasant and easy, but more than that, they went over and above what any dealership would have felt obligated to do. I wanted leather seats on my Sonata and they happily installed them only I didnt like the color. Though it was my fault in the choice I made, they re-did my leather interior in a classy color I love, at no extra cost to me. In addition, the car was delivered to me, but the person delivering it made a mistake while backing it out of the trailer creating a scratch on the side mirror. North Freeway took responsibility for the damage and fixed it immediately. I appreciate them being professional and standing by their product. I truly love my new car!!

I enjoyed my experience with NFHyundai. I had the pleasure of working with multiple people. My salesman was Tristian, with this being my first time buying a car he was very helpful in giving me the information that I needed and was patient throughout the process as well as getting me the car I wanted and helping me stay in my budget. I also worked with Collin who was also great at explaining the details of the car and paperwork before I signed anything. Also, Anthony in financing was very helpful since this was my first big purchase. He explained everything to me and helped me understand everything before I signed any paperwork. Everyone was helpful and great customer service throughout the process. The sales manager Chris made sure everything went smoothly. Most def recommend buying a car from this location.

Brought my car in for a recall, after walking around and researching some of the available vehicles I left with a brand new car off of the show room floor. Tristan helped my husband and I while I was there . Let me tell you Im very indecisive when it comes to making decisions ( story of my life ) however he was kind, Informative and patient with me. If youre looking for great service and not just someone who will sale you anything just to make a sale GO SEE TRISTAN @ Hyundai !!!

One of the most important purchases for a family is a home and car . With that being said this is my second vehicle purchase from Zachary S and Dan K . What an amazing group of people, thank you for looking out for my family’s best interest not only financially but safety as well ! Y’all are very appreciated!

I would strongly suggest you Not take your vehicle here to be serviced! After a couple of appointments, lies/misdiagnosis of service, lack of communication and bad customer service.... my vehicle is STILL NOT FIXED! I am back to searching for a honest, reliable mechanic, because I will not be taking it back there again.

Worst experience I’ve ever had with a dealership. I bought a 2021, top of the line, Santa Fe Calligraphy three months ago that has had a rattle in the dash from day one and that developed an oil leak about a week ago. When I dropped the car off, I told the service tech that the rattle was intermittent and showed Vanessa precisely where the rattle was coming from. After my car had been in there four days, they still had not fixed the rattle, but worse yet said they wouldn’t even attempt to fix the rattle since they couldn’t duplicate it.I can’t stress enough, how much of an inconvenience it was for me to juggle my schedule in order to get that car down to the dealership, because they would not provide a loaner car and I live an hour away. Needless to say, I wasn’t happy about the prospect of having to juggle my schedule again. I have since spoken with Hyundai’s Customer Service Department and was told that, since this is an intermittent rattle, a video of the rattle would have been sufficient for a warranty claim. Had Vanessa bothered to tell me that before I brought the car in, this entire fiasco could have been avoided, because I was able to get a video of the rattle the very next day after driving about 30 miles. Anyway, the next morning I spoke to Brandon, the Service Manager, who assured me that he, or someone else, would call me back in a couple of hours. No one ever called back.After a dispute with Tim, the Fixed Ops Director, about the poor customer service I received and their callous disregard for the inconvenience they caused, he told me they would not perform any warranty work on my car in the future. I was dumbfounded. So, if you purchase a car from this dealership and get frustrated by the lousy customer service you receive, apparently their solution is not to examine the role their incompetence played in making you angry, their solution is to refuse to perform warranty service on your car.Before heading down to pick up my car, I tried phoning the Service Department, because I needed to ask a question before making the hour long drive down to the dealership, but they refused to take my call. Imagine a dealership having your brand new car, refusing to fix a problem and then the receptionist telling you that the Service Department will not take your call. I told the receptionist that I needed to talk to Tim or Vanessa before I left and that I would continue to phone back until they took my call, but every time I called the receptionist either put me on hold or just hung up on me. After hitting redial 40 times, I realized it was a losing battle, so I shot an email to the owner of the dealership and told him that I will be filing a complaint with the Texas Attorney General’s office. Almost immediately, Tim called me back. He didn’t call to find out what I needed, he called to tell me that he had phoned the police and that I would be charged with criminal trespass if I tried to pick up my car. Despite their attempt to have my car towed back to my house, I was able to make arrangements to have my car picked up after speaking to the supervisor of the Deputy who came to their dealership after they called the Sheriff’s Department.The paperwork they provided shows they fixed the oil leak, but yesterday I noticed that the engine on this brand new, top of the line, Santa Fe Calligraphy has started leaking oil on my garage floor again.UPDATE: I took my car to Wiesner Hyundai in Conroe to have these problems fixed and the difference between that dealership and N. Fwy Hyundai is like night and day. I wish I had purchased my car from Wiesner, because they actually treat their customers with respect and are very professional.

By far the best buying experience. Tristan and Marlon were fantastic. Overall great customer service and made the buying process fast and easy!!

Justin Keeney was a great help. We were looking to purchase a new 2021 car for our daughter. She has picked out what she wanted and Justin was able to make it happen. We were able to get all details completed via phone. A number of dealerships would not work with us over the phone. Justin made this process supper easy.

Service Manager Brandon very helpful and knowledgeable about Hyundai. Talked with him on phone. Very pleasant. Thank you.

Paul Clos made this one of my top experiences in buying a car! He did all of the leg work for me and made this buying experience pleasurable! I appreciate him and his team for their hospitality. I liked the fact that weren’t pushy, I was calling him more than anything lol.

Huge shout out to Zachary S and Dan K ! Traded in a vehicle and purchased a new one . Flawless execution from these gentlemen and this team here . You have a life long customer, this is my second purchase from this group . Amazing team ! Excellent customer service ! I mean took the extra mile and treated my family and I amazing!

My fiance and I were shopping for a new vehicle and when we agreed on a 2022 Tucson Pat Barcas made the process very easy and is very responsive. I would highly recommend Pat if you want someone to help you out on a new vehicle.

Alex Flores sold me a black Honda Accord that would not pass safety inspection when I got it back to Austin. When I got back from financing, he told me their techs couldn’t figure out the “OEM” lights. Uhm yeah, because those were mods. On the way home, all of the interior lights flickered and failed, then the radio went out, and finally the check engine light came on.Save your money and your sanity. Go ANYWHERE else! Devil’s dirt here.ETA: Picture of plate posted to clarify name of dealership in question.

I visited Paul Clos at North Freeway Hyundai to shop for a new Palisade. I was a little overwhelmed by the  Palisade and the many options available. I spoke to Paul about what I thought I wanted in a Vehicle and Paul spent time explaining what he thought would be the best fit for me. That time spent evaluating the options was invaluable. I ended up getting the best options for how I drive and my needs and not having to pay for the options that were not necessary or useful to me.They were very expeditious and didnt waste my time, the last time I bought a car it took over 7 hours. I dont think I have ever been treated that well at a car dealership before. North Freeway Hyundai was certainly not like the other dealers I had been to, they went above and beyond to help me find the right vehicle for me. I got a great deal on the exact vehicle I wanted. I highly recommend Paul and the sales team at North Freeway Hyundai. I give them five stars!!!

This was my first time purchasing a car, and I could not have asked for a better Sales Professional than Tony Urbina, and Finance Manager than Wes Downey!! I walked in ready to purchase, but also very overwhelmed by the whole process, but the way Tony and Wes assisted me was extremely reassuring. They served me with integrity and genuineness in ensuring I had all the information I needed to be successful in stewarding the financial care of my vehicle. I cannot thank them enough for their integrity and the sincerity that went into their working with me. THANK YOU TONY AND WES!!!

Randy Todd was an amazing sales specialist!! He walked me the process and made it seamless. I HIGHLY recommend using him for vehicle purchase

My wife and I went to Hyundai North Freeway in Spring, Tx. We purchased a 2020 Santa Fe. We had such an awesome experience with the car dealer and the Car salesman Mr. Ismael Herrera. He was attentive to what our needs were and he made the entire process informative and positive for us. I would definitely recommend this dealer and Mr. Herrera for anyone in the market for a new vehicle. I would also recommend the Santa Fe. It is such a wonderful vehicle for either couples or even a small family. Runs very smooth and the overall look is phenomenal.

Was not happy with the experience I received when I went in on 8/14/2021.I brought my car in because I was having issues with the radio, the window, airbag, and the idle situation. Needless to say the only thing that got fixed was the airbag issue which they have to order a part and a recall that they found on my car.. But they did try to sell me an alignment and said I needed to change out my spark plugs and do an fuel injection cleaner. Now My car only has 3800 miles on it. If Im not mistaken as far as a manual goes Im not due to change out my spark plugs just yet. It sounds to me they we trying to pull a wool over my eyes and make me spend money when I didnt need to at that time . Im not impressed with there customer service either. Never got a call to let me know what was going on with me vehicle either.

My overall experience at North Freeway Hyundai was exceptional from the time I drove up to when I left with my new car. My salesman Jean Baptiste Leconte was friendly, knowledgeable and patient with me. He didnt pressure me into purchasing items I didnt want. He listening to my desires and delivered on my ask. He wasnt pushy by any means which is an awesome quality to have. Ill definitely recommend him to others.

Great service, fantastic people. This dealer is the best.

Randy Todd is the best sales guy to use! Seriously the best, most honest and fast experience buying aCar I’ve ever had. He is stuck with us now CL because we will forever use him. Highly recommended!

I had a great experience here at North Freeway Hyundai. Me and my wife have been looking for a car for the last few months and every dealership we went to gave us the run around. Joel Asbury our salesman was honest and direct. He honestly gave us the best experience we’ve had at a car dealership. No pressure sales tactics, and the advertised price was the price of the vehicle. Would definitely purchase from them again.

Zachary Sckittone helped us find the perfect car for our daughter. It was the 1st place we stopped (25 miles away from home) and we didnt feel we needed to look any further. He had all the answers to our questions and let us make the decision ourselves without being pushy. I felt so at ease making the decision. Zachary was a wonderful help.

I have purchased 6 cars from North Freeway Hyundai over the past 10 years and each and every time Ive had a very positive experience. The sales staff are professional and easy to work with; the price I pay is always competitive - even in todays crazy market! ; and I am always treated as a valued customer and as if they truly want to earn my business. Chris and Paul in management are a pleasure to deal with as are all of the folks in the finance and title departments.I will definitely continue to keep coming back to North Freeway Hyundai !

I recently purchased a 2021 Elantra with the help from Joshua Cortes. He was so friendly and helpful from the moment I pulled in! I was able to tell him my ideal situation to get me into a new car and he met all my expectations. If you are in the market for a new Hyundai I highly recommend North Freeway and Joshua.

The service team was able to resolve an issue that had stumped another dealer. They followed up with a call to ensure things were still going well.

Marlon Calderon was very helpful and knowledgeable. He made buying a new car easy and pleasant. I would highly recommend North freeway Hyundai and Marlon if you need a car.

Purchased a 2022 Tucson. Our salesman was Ismael Herrera. Our purchase was handled in a timely manner. Everything was straight forward and professional. We are very happy with our purchase and would highly recommend North Freeway Hyundai.

I worked with Tony Urbina on purchasing my new vehicle. He did an excellent job with everything and made sure I got the best possible price available. I highly recommend him if you’re purchasing a new vehicle anytime soon!

My husband and I recently purchased a 2021 Hyundai Tucson from Northfreeway Hyundai and had a wonderful experience here, kudos to salesman Paul!! When we called to ask about their 2021 Tucson we found online there was only one left and he had it on hold for us as we drove down from one Hyundai dealership to this one. Paul immediately greeted us and lead us outside to the car and let us test drive it. We really liked the car and Paul made the sales portion of our visit a breeze. Was very kind and personable with us! You can tell her really cares about his job and takes great care of his customers! Thank you Paul and Northfreeway Hyundai for taking care of and treating us like a part of your family.

Never have I ever had a more pleasant car buying experience. Would highly recommend to anyone looking for a new Hyundai.

I visited North freeway Hyundai looking for great car deal, and I got it. The service they provide is excellent, they treat you well, they are honest when they present your options and I walked out feeling 100% satisfied.Thank you.

Me and my wife went in today to trade her car in, sticker was $49,310 on what she wanted, they tried to lowball us and offer right under what she owed then came back with exact price she owed when it’s worth more. When given the paper, there was a $5,000 mark up and multiple add ons that we did not want. So they turned $49,310 into wanting us to finance $60,000, payment was $1,400 a month. This dealership is a scam and highly do not recommend.

I went to this location to test drive the Hyundai Palisade. Cody Banks was very helpful in answering all of my questions about the vehicle. He was extremely patient with us as we made our decision over a few days. Cody has been very good to us and highly recommend using him and this dealership. Thank you, Cody!

I called to get some more information about a vehicle and the front desk reception was so helpful and friendly. She went above and beyond to get me the information I needed. Thank you.

Ive purchased many cars in the past, so its safe to say that Ive experienced many different moments with all of the dealers. But this location takes it out of the park! Upon arrival the staff greeted us with professionalism and respect, the showroom is clean, well lit, and with smiles left and right. My wife and I were amazed and felt soo at ease, so comfortable and extremely satisfied with the presentation and thorough information that was given to us by Tony Urbina, he was so informative and patient and at no point we felt pressured at all...buying a car is not easy...especially during these crazy times. We are from Katy Texas, and this location along with Tonys exceptional customer service is worth the drive.💯💯💯💯