Always Floral did an amazing job on my wedding day. Sabrina was very flexible and accommodating when having to postpone due to the pandemic. Sabrina worked to ensure my new floral vision became a reality for my spring wedding. I would recommend working with Always Floral for your events !

Sabrina was very communicative, helpful, and clear as we got to talk about the vision for our wedding florals! She would set up times to follow up via phone and email just to make sure everything was set, and it was perfect on the day of the wedding. She is so kind with each step, as well as helpful with any vision or direction. Also, her flowers are just so vibrant and fresh! I am so so pleased with how she set up our wedding, and it couldn’t have looked better- she was so easy to work alongside with and she was very punctual on the day of! I definitely recommend Sabrina with Always Floral 100%!

I received the most beautiful bouquet from here that my cousin personally ordered over the phone because she lives out of town. And you know what can happen, you get very little for your $$$$. Not here you get what you ask for and pay for, and then some. I used to work as a floral designer many decades ago. Their designs and floral selection was on point. 8 different flowers with 5 different types of filler. I Highly recommend this business for all your floral needs. They are now my go to Florist 💐🌷🌹🌺🌸

“Always Floral” did a beautiful job on this arrangement for my Dad’s service. They professional and delivered above and beyond. Highly recommend!

Highly recommend working with Always Floral for your wedding! We did a lot of research and Sabrinas gorgeous wedding style is the best price you will find for wedding florals in Houston. Sabrina made the planning process fun and easy with her professional experience! We couldnt be happier! She was also very patient and understanding with our rescheduled date due to COVID.

Our business has ordered centerpiece arrangements from Always Floral several times, and Sabrina is amazing to work with, very flexible and accommodating. She always puts together beautiful arrangements that meet our needs and exceed our expectations. We give her basic color schemes and an idea of what we are hoping for and she takes it from there, her vision and creativity are impressive! Arrangements are delivered fresh and in bloom, and we are able to enjoy them after the event around the office. We look forward to continuing to work with Sabrina and Always Floral in the future!

Horrible! Sent half dead Hydrangea pictured below with one broken stalk to my mother for Mothers Day. When my mother called Sabrina just had her out it outside and took it back. Did not offer any alternative to me, the person who placed the order! And then when I called and asked her to send an alternative to my Mother the next day she did not like my attitude and canceled my Mothers order and my wifes order that was to be delivered the next day!! So neither my mother or wife received the flowers I ordered for Mothers Day. Then I remembered a work friend having a similar rude interaction last year when her husband complained about some flowers he had sent and it turns out it was Always Floral too! So there is a pattern. If you call with any issue they cop an attitude, come and take the flowers and dont offer any exchange or try to make it right. I expect below will be very strong response from Sabrina defending her actions, saying how everyone loved their Hydrangea order, but look at the pattern! Buyer beware! There are plenty of other options! Not worth the risk in my opinion. If you are too busy to fill the orders appropriately for a high volume event then dont take the order! Offer alternatives. At least TRY and make the customer satisfied even after the fact. Dont provoke and lash out!

Great, personable, service and a beautiful arrangement.

Sabrina is awesome! I asked her to make an arrangement with just a few details, and gave her full artistic license. She did an AMAZING job! Everyone loved them, and it was exactly what I had in mind! I will definitely use them for any of my floral needs in the future!

Ordered a last minute bouquet for my co-worker’s birthday. They were so nice and the bouquet is absolutely gorgeous. I almost went to the wrong place so be careful and pay attention to the crossroad they are near. There is a flower shop with almost the same name as their’s but it’s closer to I-45. Go the extra 1/4 mile for excellent service and a beautiful bouquet!

I hired Sabrina at Always Floral for my wedding at the Bowery House and Gardens. I knew she would be my florist from the moment we met. Sabrina offered flower and color suggestions to work with my wedding vision and budget. She even went above and beyond when our wedding was postponed due to Covid.Everyone was speechless the day of the wedding. Sabrina is definitely an artist and she knows how to keep up with the current trends. She created the most beautiful arch and hanging backdrop for our reception. She will take your vision to a whole different level. Her attention to detail and creativity is phenomenal.My only recommendation to you is to BOOK Always Floral NOW!

These folks are the absolute best. I recommend them to anyone wanting a high-end floral arrangement. They always deliver more than we expected. The VERY BEST!!

Great flowers at competitive prices. I walked in late on Valentines Day and they whipped up a great arrangement for an EXCELLENT PRICE. Pictures dont even do it justice. Ill always come here

They are GREAT! Called from Ohio to send my daughter a beautiful arrangement and they did the job with excellence! They delivered so my daughter could enjoy at work all day. Thanks Always Floral!

I love this flower shop. The arrangements are so beautiful. The owner puts so much detail in the design of the arrangement and quality of the flowers. She also is a florist for weddings. Her work at weddings is absolutely stunning. The weddings are so beautiful after she does her floral design, it’s ethereal. If you are looking for a florist for a wedding or just a beautiful boutique for someone you love I would highly recommend Always Floral. You will not be disappointed. Her floral design and creativity is so beautiful.

I ordered flowers for my wife for our first anniversary from Always Floral. Although I gave her relatively short notice, Sabrina delivered an outstanding bouquet of flowers and even got them to my wife earlier than anticipated. Outstanding product and service!

Amazing customer service. Beautiful orchid delivered to my friend. I made a mistake on the address and the florist was very kind to correct my mistake and redeliver for free.

My boys always send me wonderful flowers for Mothers day, but these are THE BEST, the FRESHEST and the most lovely! Thank you Always Floral, I love you!!!!!

This Florist has the Freshest flowers, and beautifully arranged. Did not disappoint! Will use again!Very friendly staff - helpful and honest about the sizes and prices of each arrangement. Also cares and asks you when you would like the arrangement delivered. It was delivered at the time that I asked for on short notice.

Thank you so much! All the arrangements were beautiful and delivery was on time and helpful!

Im completely floored at what has happened to me with this company. In an attempt to support small businesses during this time, I placed an order online Thursday for a delivery date of Friday. I received a call shortly after saying they couldnt deliver Friday because they had a wedding so I said it was fine to deliver Thursday evening instead. Long story short its Monday and the delivery had never been made. I spoke with the woman this morning who was extremely rude to me, insisted that the delivery was made, and then hung up on me. Do yourself a favor and choose another florist if thinking about using this one.

After calling 5 other shops who ALL denied my order, this place was my saving grace! live in PA, and the owner was very professional and helpful. she guided me and helped me pick out the perfect birthday gift for my friend. I will DEFINITELY be calling back again when I need to send to Texas!

I live in Arizona and wanted to send flowers to a friend that lives in Spring, Texas. I looked up reviews and saw that Always Floral had some great reviews. I called this morning because I wanted to be guaranteed that my friend received beautiful flowers, and I just want to say that the flowers were delivered a couple of hours after I ordered them. My friends said they were absolutely beautiful and smelled wonderful. Megan from Always Floral took the time to help me this morning with my order. She was so sweet and helpful. I told her that I trusted whatever she thought was nice. Thank you Megan for your help today! I appreciate it so much. I will definitely use your florist again when sending flowers to my friends in Texas:-)

Sabrina and her team are pros at what they do! They have an eye for design and knows what looks good with minimal directions. Great customer service! So happy to have a great floral shop in our community

Went during listed business hours. The door to business is open but I was told it was closed for business. There were no arrangements to be seen in the store.

I am so dissapointed in my bouquet. I had high hopes for this place as Sabrina seemed very detail oriented but her customer service is for sure lacking. I gave her specific details and felt confident in her work until about 1 week before my wedding. She called me and started mentioning sunflowers which was not at all in my order and then asked me to send pictures again. Red flag! Fast forward to the day of my wedding. My courier picks up my order and apparently had some choice words for Sabrina but what I was told is the lady told her how horrible my bouquet looked (which it did) and that she should be ashamed of herself for making this trash (which it was). So Sabrina decides to call me and tell me off on my wedding day ..... so I get the flowers and I am absolutely devastated at what I saw. All the flowers were dead, it had this horrible green fungus looking stuff hanging off of it. I am 6ft tall and this stuff was almost to the ground. It was atrocious. Thankfully my wedding planner was able to piece together some form of a bouquet. The corsages and boutonnieres were miniature not at all what we ordered. She owes me a refund. It almost ruined my wedding day. Here are two pictures one is what she gave me and the other is what my wedding planner was able to put together.

Always Floral did my centerpieces for my wedding reception at The Bell Tower. The arrangements were beautiful and I received tons of compliments. The quality was amazing and Sabrina is a delight to work with. Thank you Sabrina for helping to make my wedding receptions an amazing event. I love fresh flowers and I could not have asked for more.

Always floral does outstanding work!!!I needed a local florist that used the highest quality of flowers, that had access to a wide range of options, and that most importantly, had a design staff that was able to make exquisite custom arrangements.Always floral fulfilled all of these requirements and more with, a friendly and helpful staff that was so accommodating.Thank you for your attention to detail and sense of style!

I needed flowers to be delivered the same day to my parents house and of course I waited last minute so I quickly googled called Always Floral, the local florist near where I needed to have them delivered. I have to say the customer service was amazing! Super helpful all over the phone walked me through with picking the right bouquet, gave me recommendations within my budget and a accurate window of delivery. Once the flowers we’re delivered my parents were so pleased with how beautiful the Mason Jar Blooms bouquet looked. Definitely recommend!

Always feel so comfortable there. Everyone is very skilled, professional and treats you like family. My lashes look great always and I never have issues with products they use.

Sabrina, you rock! This is the 2nd time I have used Always Floral. This place goes above and beyond your expectations! I can not say enough good about the service. And the floral arrangement was truly a work of art. Sabrina went out of her way to get the job done. We wanted an exotic type of arrangement. I highly recommend this florist. Thank you for making me feel like your favorite customer with all the personal attention.

I called in from out of town, requesting flowers for a friend. Im always leery when ordering from long distance, and Sabrina was so great.... she was able to get creative with what I wanted and also send me a few photos of different choices as well as a photo of the finished product! The arrangement was great, prices extremely reasonable and delivery happened the same day..... I highly recommend Always Floral! :)

By far the best florist anywhere. They are the epitome of customer service. I had forgotten a birthday and I remembered this morning. I called at 9am and the hours say 10 on their site. They answered and immediately took my order. Saved the dang day. I gave them my credit card number and said keep it...Ill need you again soon.

Mrs. Sabrina and her team at Always Floral were AMAZING to say the least. Not only did she spend extra time on our arrangement, calling me personally to ask what colors of flowers and ribbon I’d prefer (instead of just assuming) but she delivered the arrangement on time and was so kind/respectful in our time of loss. Thanks again for the beautiful hand arranged spray!

Thank you Always Floral!!! Once again you came through with an amazing arrangement for my wife. She was so happy she was all smiles all day long. Time and time again you have constructed some of the most beautiful arrangements. Your advice and guidance on what goes with what, and how things should put together has been spot on. My wife is the envy of every woman in her office, and I am the happiest husband when I see my wife smiling ear to ear. Have a blessed and safe Merry Christmas. Well be talking to you again in 2017!!!

My friend loved her succulent arrangement and has it front and center at her newly opened spa. The white ceramic planter works perfectly with the decor. You made it so easy for me to wish her luck and send congratulations from hundres of miles away. Thank you!

I recently had an incredible opportunity to work with Sabrina and she was absolutely AMAZING!Her florals were so magical and beyond what words can describe! She was very detailed and organized throughout the entire process. The florals she used were of the highest quality and I was truly blown away by her incredible beautiful designs!!Sabrina is such a joy to work with! I highly recommend booking her for your wedding or event, you definitely won’t be disappointed!

Sabrina works very hard in getting the best flowers! I told her what budget I was looking at and she put together the most amazing bouquet for my fiancée. They smelled INCREDIBLE and lasted for almost 2 weeks! I highly recommend going to this place if you want to impress! She also does weddings and events with the best service! Go see her! Shes the bomb!

This is definitely an excellent example of a cozy but high-quality floral shop. I placed an order over the phone and my inquisition was greeted warmly with all the details needed to make my purchase. I arrived the following business morning an hour before my scheduled pick-up since I was already in the area and was surprised to find that my order had arrived and been prepared. The floral arrangements were awesome in the unique and quaint wrappings and containers offered, and I left very pleased with the experience overall.

Hands down best florist of all time! I called and spoke with Sabrina to let her know I needed something special for my sister. She went above and beyond to help me with picking out the most beautiful arrangement! When I saw the picture I was so happy! I actually called back again 3 weeks later and was again amazed at how gorgeous the flowers I ordered looked. Needless to say this will be my go to floral shop.

Always Floral is always wonderful, always consistent, and always reliable. Weve used them in the past, so we selected this shop to produce flowers for a recent funeral. We ordered two funeral arrangements from them and what they produced was perfect! We selected one arrangement from their website, and asked them to create another as what they call florist choice. The one we selected ourselves was true to the image, and the attention to detail made it perfect. The other they designed themselves was spectacular! Their custom work was eye catching, without being ostentatious, beautifully designed, and the flowers were very fresh and free of blemishes. Of those attending who remarked on the floral arrangements - every single individual pointed out their custom work as being their favorite. The prices were right, the delivery on time, and the work was more than we could have ever hoped for! Ive mentioned this shop to all my friends, theyre just that good.

Amazing flower shop! Highly recommended. I live out of state and like to support local businesses when I send flowers. I googled floral shops and found always floral. The staff was warm, kind and made a point to take the time to make my arrangement fresh and personalized. I sent a holiday arrangement and it was stunning! Better than the picture online. Great service and exceptional arrangements!

I ordered over the phone due to living over 600 miles away. Sabrina was very friendly & professional. I had some special requests, which all were met with polite enthusiasm. Would recommend Always Floral to anyone. Also the live plant arrangement they provided for a family members funeral was absolutely beautiful. They sent me a photo of it since we were unable to attend the service. I would definitely use this company again .

Sabrina at Always Florist is awesome. I picked up my wedding bouquet to use for my bridal photos. The bouquet is absolutely beautiful. I cannot say enough great things about this wonder lady. She listens to your needs, goes out of her way to accommodate you, and she makes sure you are 110% happy! Sabrina really goes way beyond the call of duty! Im so happy that I picked always florist for my bridal needs. I cant wait until my big day. I already know Sabrina will make sure the flowers are beautiful. She is truly the best as what she does!

Extremely happy with the beautiful center piece created for our wedding reception. We wanted something with orchids, bamboo and contemporary, but beyond that we relied on the florists judgment. What she created was just awesome! Our guests loved it and everyone wanted to know where we got it. It is great knowing we have a wonderful florist so close by and highly recommend her to others.

As a military member that cannot always be home on holidays, birthdays, anniversaries, etc, its very important to me to be able to trust someone that will deliver what they promise. Sabrina does just that. I have been able to call when Im away and order either a custom arrangement or something that she has on hand at a moments notice and it be delivered the same day. The type of customer service and quality arrangements that Sabrina provides is rare these days and something that I am grateful for. Thanks Sabrina!

I live in New Jersey and will be moving to Houston in a couple of months. Since early 2016 Sabrina has delivered the most beautiful arrangements to my better half. Sabrina provides a personal touch to any occasion and makes you feel like youre talking to a friend when youre placing your order. One of the reasons I keep going back is because the flowers are always fresh and have a longer shelf life than Im accustomed to. Sabrina and her exceptional work have guaranteed this customer for life.

Youve got to work on your customer service. Demeaning a (potential) customer and having multiple personalities will only get you so far and for so long. Wanting to support a local business, I called, only to feel belittled by the way you responded ... all over a flippin flower! You may do great work, but need to learn to polish the smile and be careful in how you respond, even if it is over the phone. Repeat business and referrals is how small businesses thrive. Reading some of the other negative reviews ... I now know exactly how they felt! Youve lost my business, and Ill be certain to tell others of my experience and of the excellent experience I had with another floral shop I went to after hanging up with you. No need to respond to this with excuses or placing blame on me (a potential customer) like youve done to all others. We all have bad days, but you cant let a customer detect its your day. Perception is reality. For the sake of your business, please learn that.

So happy to have found Always Floral and Sabrina! I didnt have much notice and needed a floral arrangement pretty quick. Sabrina was able to put together a beautiful, creative arrangement of roses and have it ready for us when we arrived. Very professional. I highly recommend Always Floral and will definitely go back to Sabrina for all my floral needs.

Sabrina is the best. Feels like she puts real effort and heart into it. Makes you feel welcomed. Bought roses from her and the presentation was amazing. Blew me away. Would definitely recommend. Maybe hard to spot from road. I heard she may be changing locations.

I live out of state and I have used Always Floral to send flowers to two of my granddaughters and my daughter-in-law. Sabrina has done a great job. The flowers had a really nice aroma and they lasted a week or more. Good job and thank you.

Always Floral is the place to go! I always send my girlfriend flowers and they have never let me down. The arrangements are perfect and the customer service is mind blowing. Even being deployed across the world, I just send a message or call and they are on top of it. Thank you for all the hard work you do for me! Highly recommended!

I have never been disappointed with a purchase! They do beautiful work! My boyfriend used to buy me flowers from here and now we live together! I love this place!!!!!

I wouldnt go anywhere else for my flowers. Sabrina has a magic touch and an expert eye for what makes a bouquet gorgeous. The recipient of my first bouquet from Always Floral said the flowers she received were the most beautiful she had seen. Now THATs what you want to hear when you send someone flowers. I plan to order from Always Floral many times. Sabrina provides excellent customer service too: she truly cares about how happy you are with your flowers.

Always Floral did WONDERFUL job making my daughters birthday bouquet! I cant say enough about the quality of their work and professionalism! They are the best. The price was very fair. The owner Sabrina even sent me pictures and texted me twice to follow up to make sure I was completely satisfied. They deserve ten stars but I can only give five.

I ordered an arrangement to be delivered to my wife for our anniversary. We used Always Floral for our wedding and I have had them deliver flowers to my wife a couple times now with zero problems, except this time. The arrangement per my wife was beautiful, but when she brought them back to her desk and she set them down water started to pour out of the bottom of the vase. She calls to thank me for the flowers and also informs me of the incident that occurred. I called Always Floral to inform them of what had happened and expecting them to take care of it with no problems, I was wrong. They were surprised and told me that the specific vase was very thick (5 according to them) and that they would not be able to get her another vase until the next day since they were out of stock of the one she received. I said thats fine she had a coworker who had an extra vase but its small. The phone call ends, I go to text my wife about what is going on and I receive a phone call back from Always Floral. This time they say my wife must have set them down on something or a coworker had knocked them over and wasnt telling her. This irritated me the fact that instead of them saying Im sorry to hear this. We will get her a replacement and fix this and leave it at that, they decide to tell me it was my wifes/wifes coworkers fault. They did however bring my wife a new vase within the next 30 minutes but when my wife showed the man the broken vase he, per my wife, stated that they had carefully handled the vase and it was not leaking when they gave her the arrangement, again insinuating it had not been their fault and must have been my wife/wifes coworkers. I am not pleased with the fact that, on a day of celebration for my wife and I, for what should have been a simple delivery turned into such a pain. Therefor I will not plan on using Always Floral again.UPDATE: (from 2 star to 1 star)I cant believe Im having to post another review to inform potential customers of Always Floral but this is getting out of control. I posted a review yesterday about my experience with Always Floral regarding a broken vase. One of my wifes coworkers also posted a review about his experience since he was present when the flowers were delivered. Upon both of these reviews being read by Always Floral I received two phone calls back to back, which I was not able to answer due to work, and was left an angry voicemail about my wifes coworkers review. Ridiculous! I call back and inform her this is unacceptable behavior and this will not bring my business back. I also inform her that this coworker who wrote that review, that is THEIR opinion of the situation and they do not have to remove it if they do not want to. I am informed this morning that Always Floral has been calling my wifes company to speak to managers pushing to have them do something about this employees review. To sum everything up, if you want to use Always Floral beware that if something goes wrong and you post a negative review, you will hear back from Always Floral and they will more than likely call you a liar as you will see from 2 of their previous 1 star reviews.

I ordered a bunch of daffodils as a little extra for my daughters 50th birthday, the lady in the shop told me they would come in fresh on Monday morning which was her birthday so I paid the previous week and arranged collection that morning, was told not before 11.30 to collect The florist called me to say they were closing at 2 when I was downtown so not very convenient but I got them and no flowers have ever been so disappointing, 3 days later they are all dead, no way they were fresh, I think I was just well and truly ripped off and didnt particularly care for the florists attitude, she was a bit abrasive both in person and on telephone and not a good way to deal with customers. I will never go back.

Sabrina is amazing! Wanted a rustic centerpiece for a baby shower, she nailed it. She took what i had in my head and made it real. She also did it with very little time. Thank you!

Great customer services and beautiful flowers arrangement and affordable prices.

They need more stars. 5 just simply arnt enough! The service, the product, the people, absolutely top rate! My words would fall far short in describing how well they did. I will be back! Again..& again...& again!!

I had a specific arrangement in mind but was at least 10 states away. The staff worked with me from their website and produced an excellent arrangement. They were very courteous, efficient, and talented.

Had to buy flowers for a funeral at the last minute. They were so helpful. They flowers were amazing

I have always had GREAT service at Always Floral. Sabrina is very helpful and knowledgeable. She has helped me to customize arrangements to meet my needs, and at a very reasonable price!! The delivery is precisely on time, everytime, too! I wouldnt buy flowers anywhere else!!

I have been a customer of Always Floral since July 2015 and owner Sabrina has NEVER disappointed me. The last order I placed was last Thursday for a funeral. Ive ordered numerous times throughout the years for different occasions- new baby, get well, birthdays, funerals, etc.Thank you, Sabrina for the awesome work you do!

Sent an arrangement to my Mother for her birthday and she was so pleased with it. She said it was one of the nicest she ever received from me. It looks like I will be going to Always Floral florist shop from now on. Keep up the good work!

Placed two separate online orders, was invoiced incorrectly as if it were one order. I received several cryptic emails trying to explain why. I was literally hung up on when I had to call twice trying to get them fixed. Still do not have correct invoices. Truly appalling customer service, highly recommend you take your business elsewhere. This review is not about the invoice mistake, it is about the appalling way I was treated on the phone when I called to try to fixed it.

This shop is run the way a small local business should be. The customer service is some of the best youll ever encounter and the prices are phenomenal. The quality of the arrangements is excellent and they have never missed a deadline for me. Two thumbs up for this establishment.

Sabrina is the best! A true artist! Every arrangement is unique and will literally change from day to day.Most of the arrangements last 2 weeks depending on how well you take care of them. Its truly a one of a kind flower shop and you can tell the owner loves her job.

I ordered flowers for my mom for Valentines Day. I gave the florist a $60 budget (before delivery and taxes) and asked that they be aromatic. My mom was happy with the bouquet. I will probably use this florist again.

Im from NY and dating someone in Spring. From the first order I placed I never thought twice about using them again. From the owners, Sabrina, personal touch, to the size of the bouquets and quality of the flowers, I knew they would be my go to florist for every occasion and have been for the past year and a half. No matter how much notice I give them they always get the flowers delivered when I need, and in the even of weather, make sure to leave them in a dry safe place if my girlfriend isnt home. And even more they last! Son many times Ive ordered from other places and I get 3 days, not this place, they last for 2 weeks EVERYTIME! I would recommend to use them to everyone!! Thanks Sabrina and staff!

I have used Always Floral several times and they did an outstanding job! Sabrina is such a talented florist who loves her work and it shows. One example is for prom she made my daughters corsage. Not only was it beautiful but it stayed together perfectly the entire night while her friends more expensive corsages were falling apart. I highly recommend Always Floral at FM 2920 & Rhodes. Thank You Sabrina!

Great advice and selection. You can add any colour to an existing basket to make such arrangement more beautiful. Calling before-hand is advisable.

Sabrina is an AMAZING florist! Her creativity and ability to bring your vision to life is like no other....I have worked with her for years and she never dissapoints! For all your floral and decor needs contact Sabrina :)

This is a family business, the owner was very flexible in working w/ my request. It was a very difficult time in my familys life experiencing the death of a father. The funeral home takes advantage @ the situation & prices for flower arrangements ere exuberant! I sent Always Floral a photo of several arrangements & her sister ( maker of arrangements) did an outstanding replica for 1/2 the price the funeral home quoted. I received so many compliments on the freshness & elegance. The owners father does the delivery & arrived on time even given the short notice. Its very difficult for small businesses to survive the world of conglomerates & this business is a gem to the local community!

My friend sadly lost her husband yesterday to cancer and my wife is going up there today to be with her. I ordered the flowers online this morning for same day delivery and they were delivered 5 hours later! I did not speak to anyone personally, but so far this has been the best service I have EVER received from any floral shop!

I ordered JUST 12 balloons and chocolate from this place for a birthday. They arrived to our hotel room where I wanted to surprise my husband with only 9 balloons total. I called the florist and they wanted me to take a much of pictures to show I only received 9. They acted like they didnt believe me and blamed the hotel staff for possibly taking the 3 other balloons, when they left them in our room. That same night when we returned back to our room the latex baloons were completely deflated already. I spend over $50 for these baloons and had a bad experience. I have yet to get my refund for my missing 3 baloons. Their customer service is very poor. I would not use this place again!(To confirm the poor customer service and unprofessionalism of this business, please see response from owner below) I was also texted at 7:41am this morning with this text from one of the owners-You gave us a bad review over a cheap balloom bouquet even after refunding you. Are you ok? We lost everything during Hurricane Harvey and had to rebuild again after 6 months finally and to have someone help destroy our small business again is just very sad again. Thank you. God bless*I was never yelling when I reported that I only received 9 balloons instead of 12 as ordered or harrassed anyone.My invoice reflected that I was charged for a dozen balloons, and my order was not correct and the latex balloons only lasted a day.Although the owner stated in her text to me that this was just some cheap balloon bouquet, it was more than that to me. I have not seen my husband in over 6 months due to him being deployed in the military. Every birthday item that he received on his special day meant more than usual to us. We also faced damage during Harvey. I am so sad about the owners response to my dissatisfaction, and have never experienced anything like this before.*Reviews are for truth telling and that is what I did but I have no intentions of destroying anyones business, I was simply unhappy and was truthful about my experience. I hope they make internal customer service improvements very soon.

Ive used online order/delivery service from Always Floral just about every month for the last six months. They always exceed my expectations in both quality of product and service. Will most definitely continue to use them.

Sabrina is Amazing! She loves what she does, and it SHOW! Quality flowers, and ALWAYS on Time. I always come here to get FLOWERS.

Awesome florist and Sabrina was awesome was on a business trip and called Sabrina and she took care of it all and wife was very happy and pleased with arrangement I highly recommend and will order again :-)

Always floral designs are exceptionally gorgeous and Sabrinas shop is cute as a button! Her love and care for the industry shows in her flawless floral work. When in Spring, Always Floral, is the florist I prefer and support!Alondria Brooks

I cant say enough how happy I was with the flowers, the service, and the kindness of the owner, Sabrina. The flowers at our daughters wedding were the most elegant and well arranged that I have ever seen at a wedding. Sabrina totally understood everything that my daughter wanted, and she did an excellent job of meeting those expectations. She made sure every little detail, down to the hand painted succulents, were attended to - plus she was at the event early, on top of where everything was to go, and she never seemed frustrated with all the back and forth decision making that goes with wedding planning. The bridesmaids bouquets and the brides bouquet were just beautiful - more than I expected. She went out of her way to get whatever we wanted, and when she didnt have what we needed, she recommended another vendor and gave me all her information. Everyone commented on the flowers at the wedding. Hopefully we will get some good pictures of them, and post them on her instagram!

Sabrina at Always Floral has been doing our flower arrangements at Tom Peacock Cadillac for the last 5 months. Her arrangements are without a doubt SECOND TO NONE! They are always fresh and uniquely transformed in to the most beautiful flower arrengements money can buy.If you are searching for flowers for any cause call SABRINA. She is AMAZING!!!Friendly staff and always on time!If We could score her 10 stars we would.- Management Staff at TOM PEACOCK CADILLAC

Sabrina is awesome she is a true artist of her craft. She always customise is each bouquet of flowers to be unique and special.

Awesome Service and Staff

Love, Love, Love my roses!! You are did make the hubby look awesome!!!! Best roses Ive ever seen!!! To bad I cant post pics here, because they were really that awesome!!!! We will use you only from now on!!!!!

I live out of state, so for my sisters upcoming birthday I researched florists in her area. After reading many reviews, I decided on Always Floral. I called to personally place my order so that she would get a beautiful arrangement of flowers for her milestone birthday. I specifically requested a spring bouquet with pink roses, white accent flowers, and assorted tulips, which I was told would be no problem. Oh, and I requested NO lilies!!!What was delivered to my sister was an arrangement with ORANGE roses, YELLOW LILIES, and an assortment of other flowers which made for quite an unattractive arrangement. But most important was that it was not at all what I ordered!So after seeing a picture of what I sent (and my sister was too polite to call them hideous), I called Always Floral to let them know that what was delivered was not even close to what I had ordered. This was on a FRIDAY night by the way. So, the owner did a little research and realized that the wrong arrangement was delivered to my sister. But this is not the worst part...The owner contacted my sister and kept her on the phone for half an hour as she was getting ready to go out on her birthday, drove to her house, and picked up the flowers, telling her that she would bring her another arrangement sometime MONDAY as they had none of the flowers I requested in stock.I am not familiar with this industry, but couldnt the florist have contacted another flower shop, picked up some suitable flowers, and swapped out the arrangement?!Instead, after picking up my sisters flowers from her house (and leaving no replacement), the owner called me multiple times to fill me in on the many many details (very chatty).After listening to her drone on about how this happened (older delivery driver-got lost, etc-may have switched cards en route, blah blah blah), she offered me a refund, which I gladly accepted. She also recommended another florist in my sisters area, which I ordered from Saturday morning, and the flowers were delivered Saturday morning--imagine that--customer service!!)To summarize, do not use this florist as they do not deliver what they promise. And if they deliver something else by mistake, they will come and take your flowers away and leave you with nothing (for several days!). Poor business model to say the least.

Helpful, friendly, quick turn around.Bday arrangement was gorgeous, wife loved it.

I ordered flowers over the phone from Sabrina. She was extremely friendly, knowledgable and helpful. She put together an arrangement of hydrangeas and white lilies for a special friend that was spectacular.

Sent flowers to family members in Spring, TX (Im in Portland, Oregon). Great service, at all times I felt like I was being taken care of.

Great experience everytime I order from Always Floral! Their arrangements are absolutely beautiful! Highly recommend this flower shop!

It takes a lot for me to poorly rate someone, but POOR CUSTOMER SERVICE calls for it.I called on the Thursday before Mothers Day, expecting to have some wait time due to the occasion, however I was put on hold and waited for more than 10 minutes before hanging up. Thinking Id give them a break, I called again on Friday morning at 8:30AM to place an order for delivery Saturday. I did not get the ladys name that answered, but I was immediately put on hold, then retrieved again, asked what date I needed delivery by, then put on hold again, only to be retrieved and asked yet again what delivery date I needed.After confirming, again, for Saturday, I was asked if I was flexible, as they were likely to have deliveries all the way into late evening Friday and Saturday. Understanding what comes with occasions such as this, I said of course I was flexible for delivery Friday or Saturday. Since they could not give me a specific time frame, I asked that, if I gave the cell number for whom the delivery was for, would the recipient be called if no one was home upon delivery. I was told that they would try but if no answer, which typically was the case, they would just leave the flowers on the porch. Again, trying to be understanding, I said this was not an issue.NOW FOR THE ISSUE -The flowers are for my boss, the president of the company. Needless to say, we were willing to spend a significant amount to get the best for his mom. So, when I asked if I could receive a photo of the finished project, I was told IMPOSSIBLE! That is just completely impossible, we are too busy, Macey, to do that. Im sure therer are other shops that will do that for you but we just are too busy. Would you like for me to back out and cancel? I understood everything up until this point. I was understanding of the fact I had to alter my original delivery schedule, I was understanding of the factors that came with delivery to a home, but I do not understand how they can immediately deny such a simple request, literally just a picture and a text that adds an additional 2 minutes to your day, without even a consideration. I would have even been wiling to pay an additional amount for that service, but we didnt even get to that due to the moment I asked, the woman I was talking to seemed to almost immediately shut down and kept interrupting me saying how busy they are. She went on to explain that she did not want her customers to second guess their work, which I in turn explained that that was not the case, it was simply my first flower order with them AND for my boss in general, so I wanted to make sure to make him proud and get what he was asking and paying for.Im sorry, but customer service goes a long way to me and they were not willing or empathetic at all. I understand occasions can make things busier, but that IS what you sign up for and should be prepared for and you should not shut down a customer so nonchalantly as if their order does not matter or effect them at all.I will not now, or in the future, ever use this shop, but good luck to the rest of you that do.

I received the most beautiful flowers from Always Floral for Valentines day.I just loved them, and will be using you for all my floral needs.

BEWARE: Five star reviews.... mean nothing now days!!! I let the good out way the bad reviews....the one star reviews on here are 100% RIGHT! I came to the store Monday at 3:50 (the store closes at 5:00) I was on a phone call in parking lot... the mother of the designer/owner (Sabrina T.) comes out and approached my car and asked what I needed. I said flowers....(duh, Im at a place of business that sells flowers) she then says the designer is on their way out. Okay, I leave (I never even got out of the car)and come back a few days later. (The arrangement I need is not until March... annoyed...but no big deal) I just left the shop today...this women must be one of the rudest people I’ve come across in a long time. The door was locked (security purposes...thats the first clue I dont belong here...if its that slummy of an area I dont belong!) she sees me and my mom outside...comes to door and says can I help you? In a rude tone...as if saying...what do you need?? Like we are bothering her?? My mom shows her a vase we’d like to use and she says she can’t use that and it would be $350-400 each arrangement. Then walks over to a card board floral container and says this is what she uses. Fist, we never asked “how much” Second, for 800.00 dollars you are not about to give me a cardboard container! We didn’t even talk about what kind of flowers!!! Flowers vary in cost... bottom line.... She has zero costumer service skills. She may have the creative skill to arrange flowers in vase, but I would not give her business due to her nasty attitude. Maybe it’s just lack of education and knowing how to speak properly to customers. If her intention was to just get us out of her hair...it worked!!! We were only there for five minutes tops...We nearly ran out of there... not scared of the price but not willing to take to attitude!!! Huge waste of time!******************************************************UPDATE: The response from the owner to my review....just proves my point!!! The entire response is a lie. What owner of any company would come on Google reviews and say such lies?! Let your work and gracious response speak for your little shop. Even if it were true... how could I write an coherent review within minutes of leaving) If she were any type of nice person with a soul she would have and SHOULD have called the police!!!!!! Please next time you see anyone DRUNK get into a car call the POLICE!!!!!! You are endangering innocent people on the roads!!!!!!!! Also, the claims of harrasment are just plain false...she would have had plenty of opportunities to write down my lisence plate number and report me or call police. We were not drunk nor do we park outside the store...Ive been there twice (once turned away and a second time today) Youre a nasty person to just say a bold face lie and I hope whatever is going on in your personal life you can leave at the door of your little store. I’ll be going to Green Works in downtown or River Oaks Plant House.... lesson learned! 😩😖🤪🤯Or heck even Green Leaf or Southern Floral and call my rep and do the arrangements myself!******************************************************

After being burned by 1800Flowers one too many times, I swore only to buy flowers locally. Always Floral has great arrangements, and most importantly, the Mrs agrees. Im coming here for every special occasion!

I received a beautiful arrangement from Always Floral today. The flowers were in great condition and the arrangement was lovely.

Very meticulous about visual as well as flow of arrangements.

Great prices. Great service

What an amazing job Sabrina does for her clients ! A Family run business, that treats people like neighbors ! Very Satisfied with her artistry in floral design !

This is the most beautiful flower arrangement I have ever received! I get numerous compliments every day!!!

The flowers I had delivered were beautiful! This is my new flower shop. Staff is very friendly!