Excellent experience! Absolutely love my new doors! Would highly recommended this company to anyone wanting new doors. The installation was top notch! Really impressed with the installers. They really paid attention to all the details and I could tell right away they took pride in their craftsmanship.
Outstanding customer service from the initial bid process to the final install. Installers were very patient and courteous to our dogs as they passed in and out of the back door during the install. We look forward to using Castle Doors in the future to replace our remaining original doors that came with the house.
I love the new door I got from Castle Doors. The salesman was helpful with suggestions but did not push to make a sale.The installation was done in a timely and professional manner.
Happy to work with the staff at Castle Doors. Very satisfied with the make and install of our custom iron doors. The team was very courteous, professional, detailed oriented and delivered a quality product. Highly recommend them, you won’t be disappointed!
We have used Castle Doors for both our back AND front door. Each time was an absolute success and pleasant experience. We wanted to take our early 2000s, cheap doors and bring them into 2020 with clean, modern colors, better quality materials, and classier hardware. Tom is extremely knowledgeable and more than willing to walk you through the process and help you achieve your vision. Harmony is also an excellent communicator and super helpful! Amado is an expert installer, very friendly, and pays close attention to detail while still being VERY efficient in completing the job. We just could not be happier with Castle Doors customer service, prices, and professionalism. I wish I had more doors to replace just to admire their work!
We purchased our house 8 yrs ago and it was built back in 1989 and the door which is 8ft tall and solid wood has been repainted 3 times since moving in as the sun hits it relentlessly every day. Finally, we decided to buy a door and there are so many options. We found Castle Doors since they are close and have great reviews and called to see if they were open due to the pandemic and luckily we caught Tom there and invited us in to come see him. He took the time to explain the various options, of which there are many, and after an hour we settled on a steel door and he helped us design and order our door. Well it was just installed and it’s so much better than we could have hoped for. See pics- thank you Tom. The installers were professional and it was a great addition to our home. Yes that is a window in the door that opens up!
We recently used Castle Doors for the replacement of all of our exterior doors: 1 x Custom Mahogany Wood & 6-Lite Bevel Glass Front Door, 2 x Custom Wood & 4-Lite Bevel Glass Sidelights, 2 x ThermaTru, Star Fiberglass with Full Lite Clear Glass and 1 x ThermaTru Star Fiberglass.Hardware selection was fantastic as well.We worked with both Harmony (sales rep) and Tom (owner) on this project. Door options were numerous. Pricing was competitive. Quality was Excellent. Delivery and Installation was timely. Most importantly, everyone we dealt with were extremely professional and take great pride in their work.We highly recommend anyone considering door replacements check them out - they are a great company to work with.Great Job!!!
Outstanding service from start to finish. The staff in the showroom were incredibly helpful and friendly, knowledgeably answered all of our questions, and helped us narrow down what kind of replacement doors we wanted. Tom came out to measure and walked us through what to expect for the installation. The doors were delivered on time and exceeded our expectations. They are gorgeous!!! And expertly installed by a crew who took great care and attention to detail. We couldn’t be happier. SO glad we found Castle Doors and made this purchase.
I highly recommend Castle Doors & More. I was nervous about replacing my single wood door with double iron doors, but Tom made the decision easy with lots of example pictures and he was more than happy to create multiple CAD drawings until it was perfect. The installation team was very professional and cleaned up when they were done so there was nothing to do but enjoy the door. The final product is solid and looks great!
I would highly recommend Castle Doors for any of your door needs. They did a great job in providing a wonderful door and providing some top notch installers.
This is a great company with competitive prices. We chose the forged iron door and it’s beautiful! The door was ready when promised and installation went smoothly. The workers did a great job and cleaned up everything
If you need doors, go see Harmony. She’s fantastic! We went in and said we don’t know what we want, but here’s what we currently have and why we don’t like it. She spent the afternoon with us, made recommendations, traded pet stories, etc. You’ll love her!
Great experience! Heard about them online and trusted the reviews, walked into the showroom, met Tom the owner and told him what I wanted. Within an hour had a quote, worked out the details and the next day Tom came out to the house to finalize measurements and pricing. Just got installation done and couldn’t be happier with the product, the professionalism of his installer and just the transformation of my front foyer! Pricing is very fair, I spent well within my budget and got exactly what I wanted. It is so satisfying to see an idea come alive. Thanks guys for a great experience and no hassle!
The entire experience working with both Harmony and Tom could not have been any better, they are simply fantastic.After having to delay the front door replacement for longer than anticipated, no fault of Castle Doors, Harmony still had our selected choices and provided more options to ensure every aspect was considered.Trust, Transparency, Timeliness and Quality are all components of a great business, all things Tom and his team have by the truckload.His install team was on time, professional, thorough and clean throughout the process. As you can see from the photo, the team removed both the front door and side window, installing a new door and sidelite in its place. They replaced and matched molding and trim, I literally had no additional work to do once they left.Even before installation was completed my neighbors were calling and texting just what a difference it made and how it upgraded the house. The value it adds is unmistakable. Getting the choice of hardware and opting for the latest smart touchpad was icing on the cake!I would recommend, and already have, Castle Doors & More for anyones door replacement!
Tom did a great job in consulting with us on our (3) Sets of Double Doors, he came to our house and explained the details of the installation. He also initially offered and was able to get our door hardware covered under warranty as the exterior hardware was tarnished.His installers were very experienced and had the perfect plan to make our base threshold look good. The installers were careful on removing the interior trim molding so we could re use it, the new doors have a great seal and close super easily, also, the caulking looks great as well. They were good at aligning up the doors in spite of our 16 year old frame not being perfectly square.I originally was going to go with a less expensive company located on Stuebner Airline with a store front and workshop. Until I went to pay deposit and the owner had the audacity to try to sell me dusty-dirty Thermatru doors that he had in his workshop and would not order brand new doors. The polar opposite is Tom did not know this background info., but when our initial Thermatru living room doors came in he called me and said that one of the doors was slightly damaged and wanted to request another one instead of fixing it in his shop. It is truly amazing the difference from two business owners, also the review from the other company were 3.2 compared to Castle Doors 4.9! I highly recommend Tom and the Thurmatru doors are built solid and we highly recommend, see before and after pics.
Amazing knowledge of product options and professional sales service. We shopped around for a new front door and quickly settled our decision on Castle Doors. Special complements to Harmony for her customer service in our decision process. The installation crew was very thorough and professional and were very happy with the results.
Highly recommend! Tom really cares about his customers being happy with their purchases. Prices were reasonable and our new door looks great!
After my wife and I spent all day one Saturday looking at doors we made one more stop. As it turns out the last stop was the best one yet, walked into the showroom of Castle Doors we were very much impressed with the layout of all of the working doors on display. The others stores that we had gone to had doors but just hanging on a rack so you had no idea how the door was going to work or even look in a home environment. We choose our door had it installed and have received several comments on how nice it looks.
We purchased a new front door from Castle Doors & More on Louetta and absolutely love it! Its beautiful and the installers did a wonderful job of making sure it was perfect and Tom and his team were patient with us during the selection process. Our new entry looks great. I highly recommend this company!
Castle Doors was great to work with in replacing our old door with new steel double doors. Working with Harmony and Tom was a good experience. Their team worked to install the doors using quality work and great service. They made sure that the doors fit by taking extra measurements prior to the construction of the doors. Their showroom was very helpful in seeing what the end product would look like prior to making the purchase. We definitely would recommend Castle Doors!
My wife and I dropped in one day to see what they had. Castle doors walked us through all of our options and they ended up building a custom door that we absolutely love. Tom’s attention to detail is outstanding. He is very good at what he does. A true expert in his field. He guided us away from making a big mistake on the stain color. That advise saved us from ordering a door that we wouldn’t have wanted. They were on time and delivered everything exactly as promised. On top of all this, their prices were much lower than we expected. This is the ONLY place you need to go if you need doors for your home. We ended up buying our front door and back door from them. I don’t recall the name of the sales associate we spoke to on the day we came in but she was outstanding as well!
I had the most amazing experience with Castle Doors & More. My front entry door was installed two days ago and is everything that I envisioned it would be.We were planning to update our 37 year old front door. So I began during research on companies in the area as well as exploring options so that I could articulate well the type of door I wanted. We considered two companies and Castle was one of the two.During our visit to Castles showroom, we worked initially with Ally who provided great customer service. She contacted Harmony to further assist us. Ally had Harmony actively listened as I described what I envisioned as well as what needs we had. Harmony is a pro, she caught my vision and was able to direct me to doors and options that I wanted to consider. I always have lots of questions and I am a very meticulous person. Harmony listened to each question and appropriately addressed each question and concern I had. She also offered to assist with the purchase of the storm door so that they could install it as well. In fact, the color of the storm door (black) was Harmonys suggestion. At the end of that initial visit, I felt excited and had a good feeling about this company. However, I wanted to visit the other door company.Two days later, we visited the showroom of another door company in the area. This company was helpful. They designed a door for me that was cheaper than Castle. However, I loved the one that I had designed with Harmony. So I showed that door to the other company. They designed that door and the total was $600.00 more. We decided to go with Castle because I had a better feeling with them, enjoyed working with the staff and Castle was going to give me more for the value. The door with installation was already $600 more than Castle. I still had the storm door to purchase and pay them more for the installation of the storm door than the storm door cost. With Castle, I had the door I wanted, including the purchase (and installation) of the storm door for approximately $700.00 less than just the door only stalled at the other company.The owner Tom was great also. He came to our home and did an onsite inspection. He pointed out some things with our threshold that they would correct. The other company said that since it was a standard door, no onsite visit would be needed, just send them a picture.Installation day was flawless. The installer arrived on time and took great care in getting the job done correctly. He also did a superb job cleaning up and ensuring that we were pleased before he left. Mark arrived at his appointed time to do any needed final touch ups.We are beyond ecstatic at the final outcome. I would recommend Castle Doors and More for anyone who is seeking quality, great value for the money and the feeling of being appreciated as a customer. The customer service of this company is exemplary as they fulfilled everything that they promised.
We were in need of a new front entry door. After talking to various contractors who just told us to go look at doors and get back to them, we found Tom at Castle Doors and More. He listened to our concerns and needs and quickly came up with an idea for us. That same afternoon, he came to our house and showed us his vision. Tom was easy to work with, had plenty of ideas and was always quick to respond to our questions. Mario, the door installer, was very professional, telling us what he was doing each step of the way. We cant say enough good things about Tom and Castle Doors and More!
This is a great company, with a great owner. Everything anyone could want in a company and in customer service. Went in mid-week, Tom was very helpful, selected and ordered a door. Custom color applied which looks great. Tom (the owner) came to my house and measured. The door was delivered 3 weeks early, and the installers were fantastic. I plan to order again from this company and highly recommend them - much more than 5 stars!
We have been extremely happy with the work that Tom and his employees have done for us. This is the second time we used them for a front door purchase. Although there are many options today for doors you wont get the A+ customer service like Castle Doors!!!!!Cant say enough good things about everyone we have dealt with within this company.😁Thanks Tom!Melanie Givens
I can proudly say that I am a former employee of Castle Doors and More. I have seen a lot of different practices throughout my lifetime, and can I just say that the owner, Tom, and office manager, Harmony, have been a pleasure to work for. They always strive for excellence and work to ensure that their customers receive the best care and experience! The installers and other workers are the best in their field.I continue to recommend them to my family and friends!
We were considering new doors due to having issues with an interior door not latching properly and being unable to fix it. Tom assessed the door and was able to fix it without the door or even any hardware having to be replaced. He checked the remainder of the doors in the home as well and saved us a lot of money. He is a very nice, respectable man.
VERY KNOWABLE STAFF AND INSTALLERS WHERE GREAT
We have had the same solid wood door for thirty years when we built the house. Our threshold was one where you needed an ATV to go over it and with wheelchairs going in and out daily it had become a hindrance. We called Castle in the middle of quarantine and discussed everything over the phone and via email. After we picked out a door Tom came out twice to finalize everything and double check the matched paint colors and stain choice. He was extremely knowledgeable, friendly, and overall reassured us the final results would be a flat threshold with a beautiful door and a fresh coat of matching paint. Today was instal day. I could write a novel simply on our installer. WOW WOW WOW!! The attention to detail was incredible. I honestly have never seen someone so vested in their workmanship. He arrived exactly at 9:00am as we had set up. All we had done was remove a door, install a new one then replace the metal threshold mountain with a flat one. Not a huge time consuming job right? He worked nonstop until 2:45pm We have a special automated lock he took off the old door and installed on the new one. When he did this he showed such care in switching it between doors and it working correctly in the new door. When he installed the frame he again took his time and was extremely careful to make sure our alarm connection wires did not get cut or damaged, a big concern of ours. Again I can not praise him enough. I was so excited and impressed I had to write the review immediately, even before I had pictures which I forgot to take in the daylight. I called around to a few different places in the area and Castle was the best customer service and hands down impeccable workmanship. We are so impressed we are thinking about calling them back to door our backdoor. You will not be disappointed. The pink door was replaced with the glass door.
I just had new French doors installed (July 2019) and I am beyond pleased! The doors are beautiful, but what really sets this place apart from the others is the incredible customer service I received. I had some concerns about the doors, but Tom put my mind at ease. Even better the installation crew was the best. (Amado and the second gentleman whose name escapes me at the moment) Well, Tom kept his word! The experience from purchasing my doors to the installation, was complete professionalism. I highly recommend Castle Doors and More on Louetta. If you want high quality product quick and professional installation job hire these guys. Great pricing too.
We had a new back door installed in our home to replace our old door that did not seal well and allowed outside air in. After the initial install, there was still a gap between the door and frame that we were not comfortable with. The installer listened to our concerns and addressed the issue immediately without fuss. Were very happy with the outcome of the installation and the professionalism we experienced from Tom and his team.
After being flooded due to Harvey, I needed all new exterior doors. I visited several businesses in search of new doors, but when I got to Castle Doors, I knew I was at the right place. From the start, Tom helped me choose the perfect doors, making suggestions, but not being pushy at all. He was very knowledgeable and professional, but most importantly he came out to the house to measure the next day (I waited 2 weeks to even get a call back from the other companies) The doors were installed today and I could not be more pleased. They are gorgeous and the installation crew was top notch. They were prompt and did an excellent job installing and cleaning up afterward. Thank you Tom and Castle Doors. I love, love, love my new doors!
You will not find a better door company, period. Tom takes great pride in his business and it shows. We told him our price range and he never tried to push us into a more expensive door.His installers are top notch. The accidentally hung the door and sidelite on the wrong side, but after a quick phone call to Tom everything was fixed. His installers apologized, saying, “we want to make sure it’s exactly the way you want it.” That speaks volumes.
Toms advice on color, glass and hardware were right on the mark. The installation was perfect and I truly have a custom door. You wouldnt believe the difference it makes with my house. Every time I go by my house, my eyes are immediately fixed to that door. Quality, fit and finish. This is one of the best purchases I ever made.
Castle Doors exceeded our expectations for quality work and great service. Tom, the owner, met with us several times to ensure our measurements were correct. I was also very particular about the stain on our new front door. He showed me several doors in the shop until we found exactly what I wanted. The door came in sooner than expected, and his installation guys were on time and did a great job! We definitely would recommend Castle Doors!
Tom/his folks did a great job. He offered me diff. options on door style/paint color/accessories, etc. The install was yesterday/they did a great job. Id def. recommend Castle Doors.
We had our front door replaced, due to Harvey, and we couldnt be more pleased with Castle Doors. We discovered our front door opening isnt standard and our door had to be custom built. We worked with Tom, the owner, and he understood our needs and provided us with an excellent product. We were impressed with the entire process from start to finish and the door was ready exactly when he said it would be. The installation crew was excellent and I would highly recommend Castle Doors to anyone.
The best door company in town hands down and I say that with confidence because of my previous experience with Castle. I am very picky and meticulous about who I choose to do business with for home improvement (really anything). I researched multiple company’s before contacting Castle, the entire experience was productive and exciting.Harmony and Tom took time to thoroughly answer questions from the very start via phone and email before I even committed to purchasing (first inquiry a year before purchasing)! I finally made it to the store with my wife and four kids in tow. Harmony catered to us, the consumer, and our kids without hesitation. Made us feel comfortable, answered questions, and offered expert recommendations throughout the entire process. Tom even took time to locate door designs via the internet and create a door simulation based on our house profile.When the door arrived at our house we could tell that it was going to be beautiful once installed on our house. Also, the delivery and installation of our door was within a reasonable timeframe of our initial purchase. The door installers were very professional and courteous. I was very impressed with their installation; the final product looks amazing. The door is a game changer, and was reasonably priced considering the high quality, just as promised by Harmony.Long story short, contact castle doors if you are in search of a high quality product (that matches your house!!!), great customer service, and worry free installation.
Castle Doors (Tom Regan) just installed a custom replacement door (wood) with window leading to back patio. Service was prompt, courteous and efficient both at the sales and installation end. Quality looks top notch. Price was better than Lowe’s for what was needed and installation time from measurement to completion was weeks rather than months. I would definitely recommend and use again.
My wife and I were overwhelmed by all the choices for a new front door. Harmony was masterful in helping us figure out what we wanted and narrowing the choices down to something more manageable. After just a few minutes we were able to select the perfect door. This lady knows her doors and she is also a really good people person. The installation exceeded my expectations. I was concerned about damage to sheetrock and the need to repaint. Amado really took his time, checking and rechecking, until the door fit perfectly. Once he was done, you could not tell that a door had been removed and replaced. There was no damage to any sheetrock and there was nothing to repaint. We got the perfect door at a great price and the service was top notch. If you need a new door, Castle Doors is definitely the way to go.
This is a new company and as the old adage says, they try harder. The experience was first rate throughout the process.Tom, the owner, genuinely wanted to help us get the best door for our home and kept us informed all the way. Brian, the finisher, even came to our house to ensure that his staining was the right color to match our interior trim. And, Mario, did a first rate job of installing the doors.I definitely recommend these guys. Next time you need doors, check them out. You wont be sorry.
Our experience with Castle Doors exceeded expectations. We now have beautiful front doors at price that beat others, delivered on time with quality installation. Tom Regan was wonderful to work with in every way and helped design a custom door.
You will work directly with the owners. They are true professionals, run their business with integrity, and provide a fabulous product. Don’t go anywhere else!
Wonderful experience at Castle Doors. From start to finish, they worked with us to find the perfect door. Loving our new front door!
I had Castle Doors & More replace my builder grade wood back door with a fiberglass door and couldnt be happier. Tom was great to work with and Robert the installer was very professional. I will definitely be caling them again the next time I need a door replaced.
Nice selection and friendly staff!
Show room is best I have seen.