I believe her name to be Ashley.She was such a kind soul and very professional. Everything ran smooth with no problem and I could tell she loved her job from the smile . Public Storage really found themselves a great employee.
Ms. Ashley was super helpful considering this was my 1st time needing a space she walked me through the entire process.
I would to thank Ms Ashley for helping me set up my phone to opening the gate at my property where I store at.
I was able to do everything online which I really appreciated. That way I just had to punch in the gate code drive straight to my unit and found a lock already there for me to use. So much better than the 20 min standing filling out paperwork.
Went in to get a unit today, let me just say that Stacy made the process so much easier. Her friendliness and customer service skills are over the top. I will definitely recommend her to friends and family who might need a storage unit in this area. Thank you!!!
Needed a space to park a large truck. Ashley was very helpful and made sure I had the space that would best fit my truck. After parking in a parking lot overnight and having my batteries stolen; I’m glad to have the security of the Public Storage facility so I don’t have to worry about it.
My mom has had a unit here for over 6 months Ms. Ashley takes care of the customers and the property. Highly recommend this location.
Ms.Ashley had great knowledge, professionalism, and courtesy when I rented my parking space
Ashley is always nice, and ready to assist me. She always greets me with a smile, and willing to assist me with all my need.
Staff is truly great and extremely helpful. Highly recommend if you simply need someplace to store something for a bit.
Ms. Ashley is simply amazing and always helpful.
Its ok pretty cheap but has rats. But that usely comes with most storages anyways. But a good value!
Ashley was a huge help in getting my mothers household moved from Washington State to her PS location in Spring. She went above and beyond to make the move as easy as possible. It is a pleasure working with her.
Awesome customer service, extremely professional and property is very well kept.
Great customer service!!! Needed a 5 X 10 unit and they were all out and Ashley referred me to another Public Storage.
Nice clean easy to pay
Great customer service, Ashley was very professional & helpful.
The property manager Ashley was very professional yet still personal. She patiently helped us with many questions.This was our first storage experience and was a very positive one. Thank you.
Good evening, we have had a pleasant experience with this storage unit. Laurie was super helpful and went above and beyond when everyone else kept giving us the run around. She was extremely nice and respectful, very friendly. I only wish everyone else would communicate at the property. Thank you Laurie for being so sweet!!! 💕
Ashley was great to work with, she was very nice and helpful.
The property manager Ashley is amazing, helped me and my family figure out exactly what we needed. Great service, great location, and great units %100 a five star recommendation.
This month will be my last month using Public Storage, Ive stored my furniture there since March 2020, Ive never had any issues, Im satisfied for that. My go-to storage place. 🙂
Mr. Jesse has always been great to work with. Hes always very pleasant, a great attitude, a smile and always willing to help out. His honesty goes above 5 stars without saying. Once I drop my keys out of my pocket due to a hole in my pocket. Mr. Jesse call me to inform me he had my keys. For some this may not be a big issue but the what if could have happen we could have lost everything. Thanks Mr. Jesse
Lucy is phenomenal! Her customer service skills are definitely way above par; never lose her! She went above and beyond to help out our rental situation and with our move from California. Thank you so much, Lucy!
Mr. Jesse was very helpful and pleasant with the process of renting out a unit. This is my first time, and he made sure I knew how to use the lock, etc. He had a pleasant demeanor, and made me laugh as well. I wish more people were like him! He went above and beyond, and I highly recommend people to come over and rent over here! I am glad I picked this location!
Ashley was a big help very professional people I would highly recommend them.
This is Adam White. Helped save Jesse some time by filling out most of everything at home before arrival. Offered me reasonable alternatives for storage based on what I was bringing. Saved me time, money, and of course SPACE! Very friendly service, would definitely recommend. Thank you very much Jesse!
Ashley was helpful and polite and also very patient
Mr. Jesse is the BEST. He is professional, kind, knowledgeable and nice. He was a great help from move in to move out. I highly recommend this Public Storage. Ask for Mr. Jesse. He will make your public storage experience a smooth process.
Im looking for a storage. When I went in Mr. Jesse greeted me. By the time I left he had answers all the questions I had(and I had a lot of them)😁. When he said I can show you. I told him my lease not up till March. He said thats ok. Seeing the different sizes helped me a lot. Public storage should be happy to have Mr. Jesse. I wish I could give him more than five stars.
I would like to thank Danica for taking the time to call and explaining the mix up with the storage unit she was very caring and reassuring . I really appreciate your dedication to provide excellent customer service.
Thanks Ashleign!!! You provide me great customer service. Thanks for being patient and walking through the process.
So helpful and nice. The place is clean and the person working is knowledgeable. Thank you!
Thank You Jesse, without your expertise in getting me the best outdoor storage space that I needed, I would have had to go elsewhere to store my trailer. Now Im closer to my home if I need to get to my trailer... Im only minutes away. Great customer service. Priced right. Thanks again Jesse, Ill send my friends your way for their storage needs.
I have used many storage facilities in the past and this is by far the best one I have experienced so far. I’ve never had any issues with management and never once have I had a problem concerning my safety while accessing the unit, nor had any issues trusting the security of my personal items. The management here go above and beyond making sure I am well accommodated and readily available to answer any of my questions. Thanks Jesse!
My Mom and I visited this PS location and had an Beautiful Soul take care of us. Miss Terri is absolutely wonderful and a great addition to the team, her customer service is amazing. She took her time and explained everything to us. And even though the computer was down she still did everything to a T. Thank you for making this easy Miss Terri. Give her a raise! She is the best!
Jessie was very nice and very professional. He made the business transition seamless. He was very Thorough,He made sure you understood the contract and answered any questions you had.
I have been a customer for over 2 years and am very pleased with the facility and especially the manager Jesse. He is friendly and helpful and knows his job well. Highly recommend this location. Still great service after all these years.Just rented another unit. Great as always! Thank you for the continuous great service. Still renting units and the service is still great as always.Thanks Jesse, for helping me out with my needs. It is a pleasure to deal with you.I have been a long time customer here at Cypresswood Public Storage and have always had great customer service but I have to say Ashley is the best of them all. She takes pride in the appearance of the facility and is very helpful and friendly.
Lucy was super helpful, she made sure we found what we were looking for. She made the process so easy for us. I will definitely recommend this location to friends and family
Mr. Jesse made the process of getting a storage unit painless. From the time I reserved the unit online, Mr. Jesse and his team was on contact with me. Thanks for your professionalism and pleasant demeanor Mr. Jesse!
Attendant was away from office when arriving. Met with Jesse and made the process quick and efficient with favorable unit with reservations. Jesse made sure all rental steps were covered. Thank you for making my storage choice effortless.
Ashley was extremely helpful!
Being in the Military and away from my personal Property, This is by far the BEST and SAFE location. Mr. Jesse is beyond my biggest life-saver! He was a great assist to me by combining 2 of my storage units and saving me ALOT of $$$. He gives the best customer service and really cares about people! He even lets you use the dolly! haha the other location, never helps like that! the others storage units suck! I will definitely recommend!!
Great experience. Jesse was especially helpful. After realizing that my initial storage unit was too small for the things I needed to store, Jesse quickly updated me to a larger unit with a great price. I would recommend this facility to anyone!
I was treated well and was informed well. It great customer service with Fefe.😄
Mr.Jesse is the most sweetest man ever. Every time I’ve came into contact with him, he has always been helpful. I appreciate you Mr. Jesse, we need more people like you!!
Very helpful and work with me every step of the Way.
The attendant there today was soooo helpful. Moving is always so hectic. She was very knowledgeable about the units, helpful ways to store items and facility hours. Her name was Lucy . . . She was very patient as I had a lot of questions and requested to look at various units.
Ive been at this location for five years, and throughout this time, Jesse has been an enduring beacon of customer service. He never wavers with a friendly smile and greeting, and continues to be helpful in every way. I still receive the same top-notch level of service from him as I did when I first encountered him years ago. And while i appreciate his outstanding commitment to his customers, Jesse is also a real gem of a human, and thats something I think anyone would embrace and value. Public Storage should be proud to have him.
Its raggedy, huge puddles when it rains. Most of the orange paint is peeling off most doors. dumpster Trash overflows
Jesse is a wonderful manager. He is very polite, helpful and professional. Absolutely recommend this storage facility because Jesse is so helpful.
I went in yesterday to look at a storage Mrs Lucy greeted me with a smile she was so very nice she answered all my questions, she was very patience with me the world doesnt give good customer service like that anymore she is one of a kind I just love her I will be coming back soon or should I get my unit because she is amazing
Great checkin experience! Check in was quick. Young lady who checked me in was most helpful and patient with me on Thanksgiving eve! Appreciated it!
Fefe has excellent customer service definitely a plus for public storage. Will use them again
I want the owners to know what an amazing employee they have in Jesse. It is because of him that I made the decision to rent. It is hard to find people so friendly and helpful today. He shows his pride in his job and his customer service is beyond that of what I normally find in business today. Thank you Jesse for being so helpful and kind!Amy Hingst
Jesse was so helpful and pleasant. The storage is secure with easy access for storing your treasured items. I would definitely recommend this location, ask for Jesse!
Great staff Tiana, Tracy, and Christa were super helpful. When they couldnt find the unit available I reserved online they all jumped in and came vup with a solution quickly. They are very honest and love their jobs.
The property is clean, and well kept. The owner is extremely nice. Easy access to the property and very affordable.
Jesse has became part of my family over the past 3 years hes very helpful and very nice.
Great place for store your cars truck and stuff. Mr Jesse is really helpful.
Great place to do business. Mr. Jesse was very helpful and knowledgeable on setting up my storage unit. I got a great deal and will recommend this to my friends.
Mr. Jesse has excellent customer service the property is always nice and clean; I love love it! Mr. Jesse is truly a blessing to me after the death of my mother, he as a compassionate heart and a loving kind spirit!!! Mr. Jesse just know if i ever need another storage home, your location will be the only one I would tell people about and use.! Thank so very much for make it a friend place to storage my mother things at!!!!
Arrived at Public Storage to inquire deals for storing my unused household items. I was immediately greeted by Jesse who went over the deals that were available, explain my options and patiently waited for me to make my decision. I give Jesse and Public Storage 5 stars for their very nice and clean storage facility, willingness to assist and patience. 👍👍👍👍👍Returned to this location to three months later to up-size my current unit. Again, Mr. Jessie greeted my wife and I with a smile. He listened to my concerns and advised a proper solution to my storage needs. I highly recommend this Public Storage to anyone seeking storage and please ask for Mr. Jessie. He will not let you down.
Great service from Jesse. Helped me save money and got me the storage that i needed. I highly recommend this storage unit as it is well maintained and well guarded!
Jesse and the staff are customer service friendly. They help to keep you on track with payments no matter what your situation may be. I appreciate people like him that maintain customer connection. I have been a long time customer and it is good to know he is here to help.
I can’t say enough about the customer service I received from Jesse. He has an outstanding personality and is very personable. He made my first time storage rental easy and stress free!
Gladys was a pleasure to work with .She called to confirm my reservation and when I arrived, she sent me through the process with ease and precision. She explained everything thoroughly and had me with a unit in minutes. I appreciated that because I had my antsy 6 year old with me. I didnt meet Jesse but I was impressed that he did a follow up call to see if I was satisfied with the unit and service Gladys provided. Thats a plus.
I couldnt find the location at first but when I finally did, Dee greeted me with a big ole smile lol she took care of my needs FAST and she was funny! Thanks!
Excellent customer service, very helpful and insightful and made me a happy Public Storage customer. Thank you so much for your help Lucy
Fefe really had good customer service.
Fe Fe worked with me good on getting my storage space
Jesse was great!!! He was very helpful, professional and very kind. He made us feel at home while we waited for the movers to arrive. I will recommend Public Storage to my friends! Thank you Jesse!!
How dishonest would you be to your dignityand to your community by participating in the review bribery and solicitation program that Jesse and Public Storage have been engaged in for years?Your opinion can be bought?Not only bought but based on deceit and towards someone you dont know anything about, other than what you feel a five star review should acknowledge.If only you knew, or cared to know.Is this what you think Google Maps reviews are all about, to publish fake reviews because you were asked to do so?
Mr. Jesse is an amazing guy with a great personality and I recommend anyone to handle their business with him.
Kristy is very helpful and informative. She made my visit fast and easy. I recommend this location if in the area. Kristy was also very friendly when I needed to reschedule my reservation.
Jesse was wonderful for year. I had my items in storage for 3 years. He was very helpful and courteous. I recommend anyone to use this site.
Lucy was Great ! She took her time and answered all my questions . Had great customer service the whole process. Very patient . Thanks for everything Mrs Lucy, you are the Best !
Very nice location. Close to home and easy access. Our sales rep, Tammy was extremely helpful and informative. She helped us with finding the best unit that met our needs, in addition, Tammy has a wonderful personality and very friendly. We are very happy with our transaction.
Just went in today to lease a unit and Jesse took awesome care of us! I got a really good price and great customer service. No complaints here! 👍
I love this place. The customer service provided by Jesse is amazing because he is very professional and always willing to help. Ill recommend this place to everybody that needs a safe place with a stunning customer service. Thank you Jesse for being so helpful and efficient.
Everyone was so helpful and easy to work with at this Public Storage. I recommend them.
I have been a long time customer here at Public Storage. Their rates are always cheaper than the competition and cleaner than most. The staff is friendly and helpful.
I enjoy working with Mr. Jesse. Hes great in customer service at this location.
Jesse made the experience of renting a unit an easy and so completely helpful. I always enjoy stopping by the office whenever I visit my unit or make my monthly payment. Kind and professional!!! 5 Stars!!!
I had the most wonderful experience with Terri I have ever had with anyone in this business. It really makes a difference when you have excellent customer service. I wish more people would be as helpful as Terri was. Thanks
Great storage facility. Jesse is a pleasure to work with. Very helpful and informative. Highly recommend!
Quick and easy. Jessie is very knowledgeable and eager to assist. If you are in the area and need a storage unit, he can help. Very thorough and informative. I highly recommend this location.
Jesse is always amazing! I’ve been here almost a year and have never had a single issue!
Jesse was great, professional, helpful and a pleasure to do business with. The property is also very clean and well maintained. Will recommend him highly to anyone needing a storage unit.
Jesse was excellent and super informative. Highly recommended!
Jesse was great and helpful.. helped me picked the right unit for my moveI recommend highly
Jesse was great! Easy to work with and will save you some money🤙
Jesse was very welcoming, informative, and professional during the tour of the unit. His presentation was impressive and one of the best that I have experienced in comparison to my prior leases with other competitive storage facilities. I was impressed with the added security that this location offers. I am confident that my personal belongings will be secure while in storage at this location.
I Love this place. The office Manager, Jessie, is so helpful and knowledgeable. He greets you with a smile every time. The property is always clean,well lit, and the rates are great!!!
Jesse, the manager of this facility, should get some kind of award for customer service. He is a thorough professional. He maintains a great attitude even after completing the sale. He follows up with the customer. He is always checking to see if everything is okay. The facility is very clean and well mantained. Thanks Jesse.
Customer service at this facility was excellent. Jesse was very thoughtful and knowledgeable.
Mr. Jesse was very helpful and making a decision on finding a storage area for me. Ever since the storm hes always been courteous and helpful to the victims of Harveys damage. Thank you Jesse for being there to help us out through the storm.
Great service and the staff was very professional. The online reservation was easy and got incredible discounted rates. Once there, I observed the staff was very committed in ensuring the site was secured.