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Life Storage - Spring
3411 Rayford Rd, Spring, TX 77386, United States
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Life Storage - Spring
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Sh
Review №1

Leela was very nice and helpful. She walked us to the storage unit to make sure we would be satisfied with the size and showed us the easiest exit for our move.

Kh
Review №2

I received great service today by William! I was in a pinch today and he assisted me to resolve my lost key. Combination locks from now on!!!

De
Review №3

Great storage unit! Excellent service and William always looks out for me.

As
Review №4

Awesome experience! Leela was very kind and understanding of our situation. I would definitely recommend to any of our friends and family!

Ja
Review №5

Thanks you to William for taking time to help me with my storage needs. The extra effort was appreciated!

Le
Review №6

Absolutely the best customer service I’ve ever had! Such an easy process. I will always come here for my storage needs! Highly recommend!

Co
Review №7

Leela was a big help, she answered all of my questions and was really understanding of my situation. Property looked well maintained. I’m impressed so far.

Sh
Review №8

Manager was very helpful and polite... dealt with him a couple times now... and always has a great attitude and very knowledgeable. He told me he was filling in with this store. Great guy... storage units are in good shape... although the Climate controlled areas could be just a little cooler it isnt hot in there in mid June... would recommend

Ta
Review №9

Great place, good customer service. The guy name of Pres was really helpful.. He helped me with my storage unit. Clean and really reasonable. Great place. Nice guy that works there.

Ma
Review №10

Love this location! Leela is the sweetest and always so willing to help us out.

Is
Review №11

Great place to store ur stuff. Thank you!

co
Review №12

Charles was very easy to work with. Great customer service.

Sh
Review №13

Had A Great Experience With Them . Very Nice People . They Are Very Patient & Very Professional . Mr Pres Did An Outstanding Job with Helping Me Understand Everything. Great Job

Le
Review №14

Great place. Why are boxes so heavy ? the staff is really helpful. guy that helped load them into my car was great and very understanding.

DA
Review №15

Love it here. Employee Pres is off to a great start. cleanliness & very well mannered and helpful. Very Great Job.

Sa
Review №16

Cassie helped us get moved in and she was great. Very informative and friendly and fast service with a great value. I would highly suggest storing here if you need storage space. Very polite, honest and trustworthy. Thank you again Cassie

Ta
Review №17

The service at this location was great,m Leela made experience quick and easy.

Je
Review №18

Happy to see Leela back. I haven’t see her in a while. This property always look well kept. I also love how convenient it is to my house and 99, although it would be a little more convenient if it wasn’t for all that construction! I always recommend this place when someone asks. I’ve never had a bad experience.

Tr
Review №19

Stored all of my belongings here for a month and a half while waiting for my new house to be ready. RATS DESTROYED my furniture and cost me thousands of dollars. How much did I get back from insurance? $400. There was a $100 deductible to file the claim and a $500 max for vermin damage.

Sa
Review №20

I’m so happy to have chosen life storage to store all my things. They are so sweet, the staff really makes sure all your needs and questions are meet and answered. I will refer anyone to them Awesome Place 👍🏽☺️✨✨✨

To
Review №21

I walked in the door and was instantly greeted. I told Cassie r what I was looking for and she held a conversation and asking questions to make sure she better serves me. She went to show me 2 units and the hallways were clean. The move in process is pretty easy and fast. All around awesome to place to store your stuff

Ch
Review №22

Very clean facility, Cassie R. Is such a sweet person. She explained the units to me and suggested the unit that best fit my needs. Keep up the great work Cassie. If you are out looking for a storage I would highly recommend you go see Cassie she would love to help you like she did me.

Da
Review №23

I came here in a frantic upset. But, Cassie was amazingly patient, helped to calm me down, as well as met my needs. She spoke to me like we had known each other for years. If you are looking for great customer service and satisfaction, come see Cassie at Life Storage!

Ta
Review №24

Very nice and clean facility, close to home, great staff. Great Job

Sa
Review №25

My experience with this facility was tremendous. Cassie was so sweet and friendly. She helped me with alot of questions I would highly recommend for anyone looking for a unit.

Br
Review №26

Cassie I a very hard worker and met all my needs. Will continue to do business with Life Storage as long as shes working here. Friendly, good location and excellent customer service.

Ki
Review №27

Leela was very helpful. I was needing to get a storage immediately and she talked me through the process and made it simple and easy. Her personality was wonderful and I would store here again. Thanks for all your help!

Va
Review №28

Went to cube smart to get boxes but left because of the service and they didn’t really have what I needed. I went around the corner to this life storage location and they were so helpful! I’ve already been back a few times to get boxes and packing paper. Leela and Cassie both helped me load up my car. I’ll never buy boxes from anyone else.

Kl
Review №29

Great Experience. Lovely Staff & Clean Environment To Be In. Love IT !!!!

Br
Review №30

Leela was so respectful and helpful!!

Yo
Review №31

Great customer service, clean facility... easy in, easy out! Cassie was very efficient with the whole process being my first time experience with Life Storage. I highly recommend to friends and family.

Je
Review №32

Cassie is the best. She helped me with every question that I had. Would highly recommend this storage facility to anyone needing anything.

Wi
Review №33

Love that this location is all one floor, makes moving in so much easier. The ladies in the front office work really hard keeping the property clean, I always see one of them out there cleaning space or sweeping halls. I have already recommended this location to a few of my friends.

Ka
Review №34

They are a little on the pricey side but the service and flexibility and specials have been impeccable. Kaitlyn was super pleasant and helpful, just like the rest of the staff I have met. I highly recommend this place, especially if you need flexibility with move out dates.

Sh
Review №35

Definitely love the girls in this location, theyre always easy going and happy and professional. They keep you updated especially one time my husband forgot to put the lock back on the unit, SMH and they immediately called us! Very informative and outgoing. They just added a new girl and she fits right in I WOULD DEFINITELY RECOMMEND THIS LOCATION. AND ITS ALWAYS CLEAN.

Ro
Review №36

Over the past 4 months I have used Life Storage to store my belongings while our new home was being built. We selected Life Storage mainly for convenience. The staff members Leela, Kaitlin and Cassie we so helpful and professional each time I needed help. I would recommend Life Storage in Spring at the Rayford location for three reasons, location, cleanliness and the staff.

Ca
Review №37

Best place to rent a unit from if you are looking in the spring area. Very clean facility and cassie was very sweet.

Ch
Review №38

Great place to rent. Fast easy ! Cassie the manager took real care of me. Im from the community and have rented from other places this by far is the best experience! A must go.

Ze
Review №39

Leela was a God send! We were in such a tight spot and she made everything go quickly and smoothly and broke everything down for us. It’s been a crazy week so my husband and I were both grateful that getting a storage and a truck was one less thing for us to worry about. Thanks again!

Ma
Review №40

We had over $1,000 worth of items stolen from our unit. Manager seems lazy. There are PLENTY of locks that have been tampered with, either looking pried open or cut up, you can see very clearly. And there are hardly enough cameras. Coincidently the manager told us our unit happens to not have a camera pointing towards it. You’d think if you have stuff being stolen and have tons of locks being cut up you’d install cameras? Not this place. I’d give a 0 star rating if I could. Many reasons why you should not pay to keep your stuff here.

Pa
Review №41

Just stopped by and bought some packing supplies. Both of the young ladies in the office were extremely helpful and helped me load everything up. Great customer service and from what I could see the property looks great.

KL
Review №42

Very Polite Staff & Clean Establishment, Very Good Job. 👏🏽👏🏽👏🏽

Je
Review №43

Everything was damaged by water and I was not notified of any flooding. Despite paying for insurance, everything was lost after almost 3 years of rental. The lock had been changed to an insecure lock that my child was able to remove. Heavy roach problem. Cleaned at least 5 pounds of rodent fecal matter out of boxes. Very disappointed with our experience.

Mi
Review №44

Great location, it’ll be really convenient when they’re done with all of the construction. Leela was a pleasure to do business with, very sweet young lady.

Ra
Review №45

Great property! And great staff! The prices are a little high but it’s worth it! They also offer free WiFi and water!

Me
Review №46

Awesome ladies in the front office. Even when I’m not going in the office they make sure to smile and wave out the window. It’s nice having friendly faces around.

Kh
Review №47

I just love the customer service here I only went in for boxes but I am now going to think about getting a Unit here! Thank u so much Cassie for the great customer service!!

Da
Review №48

Cassie is exceptional!! She has been very helpful with my storage units and is an asset to the team!!!

An
Review №49

My sisters storage was tampered with and she had expensive property stolen. Conveniently management says that hallway of the storage unit doesnt have any cameras! Apparently having your locks tampered with is a thing happening these days. Im disheartened by the lack of help or care from the staff of Life Storage in this devastating situation.

1A
Review №50

Pretty good prices for the unit. Great customer service. I honestly couldnt ask for more.

Mi
Review №51

Cassie was by far the most helpful and friendliest person I have met in sometime. If she is not in a managers position or in some type of training program yall need to act fast before some one does.

De
Review №52

Clean facility great customer service and very professional. I would highly recommend if your looking for a storage unit.

Ba
Review №53

I’m not a customer at this location but I ran into the manager at Walmart. I thought she worked there so I asked her to help me find something..and she did and then I realized her shirt said life storage. I apologized but honestly I appreciated her customer service ever though she didn’t work there. If I even need a storage I will for sure got find her!

La
Review №54

I’ve been storing here for years! So happy with the management change that happened a year or so ago. Leela has been wonderful to work with and is always there when I happened to need her. Great location and the property stays in great shape!

Cy
Review №55

Extremely professional and knowledgeable staff. I appreciate the patiences of Cassie, she helped me figure out the best space for our things.

Me
Review №56

I had to sit in the office and wait for my movers the other day and the lady in the front office was great. She offered me water and they even have free WiFi! Best customer service at this location!

Ch
Review №57

Very engaging front ladies. Clean and well kept. Will definitely be a long time customer.

Ke
Review №58

During Harvey Kaitlyn was amazing. She helped me purchase a starter pack of boxes to help my flooded brother move. THANK YOU for AMAZING customer service

Ro
Review №59

The experience was great! Cassie Jackson, the Associate Manager, is very professional, helpful, and nice! She made me feel welcomed!

St
Review №60

All around great area to be in. Very clean facility with nice staff. Would definitely recommend.

wa
Review №61

Cassie reese was very nice and professional during my whole visit and close out process

De
Review №62

Went to inquire about a storage and Cassie was super friendly informative and very detailed. She made my experience one of the best and will definitely recommend them

Me
Review №63

Amazing customer service! I’m a fedex driver and they always offer me water. From what I can see their property stays clean as well!

ch
Review №64

The ladies were so helpful. Excellent customer service. Thank you for your expertise.

Ti
Review №65

I just rented a space here prices are good customer service is Great! Thank you so much Cassie and Leela!!

Lu
Review №66

Kaitlyn was so helpful and attentive. She made the process very easy. Great customer services!

Ba
Review №67

My wife and I was helped by Cassie, a woman that had exceptional customer service skills. Moving all of our property has been such a stressful process and this employee has at least soothed one headache for us. We will continue to use this facility and I cant recommend the service here enough.

Er
Review №68

Had some issues and Cassie was a life saver she came thru told me not to worry everything would be fine and sure enough she made it happen.. Thanks again Cassie!!!

A
Review №69

This location is great! I always see the girls out cleaning and they always stop to ask how Im doing and if I need anything. Theyre wonderful.

Em
Review №70

Location very clean. Staff super helpful and friendly. Highly recommend!M!

Do
Review №71

Great customer service here. Ladies up front were very helpful. Thanks again.

Sa
Review №72

Cassie Jackson is a excellent manager and very helpful at the life storage on rayford rd in spring TX

ad
Review №73

Over the phone and in person they were extremely helpful and answered any questions without being overly pushy. The only reason it is not 5 stars is because I find it unreasonable that I could not use the free moving truck at the end of my lease instead of the beginning. Other than that, excellent.

Sh
Review №74

Great experience at this place. I needed mattress bags and they had every size and the prices were pretty comparable to Walmart but the quality is way better!

As
Review №75

Cassis Jackson Is great very very good customer service very clean inside the office and she was very very helpful

Jo
Review №76

I’ve recommended so many people here! They never disappoint!

Je
Review №77

I had the best experience. They are always friendly and helpful and even called and zip locked our storage unit when we accidentally left it unlocked. I could not have had a better experience with them.

Qu
Review №78

I had a great experience for the first time being here and Cassie was amazing..

Je
Review №79

Best storage location in town. Professional and friendly staff. I was more than surprised by the great service.

Ki
Review №80

Cassie was a great help and made sure I had the correct space to accommodate my needs

Oh
Review №81

I LOVE THIS PLACE. I LOVE LEELA. ITS LIKE LILO BUT IT ISNT AND THATS COOL.

Bu
Review №82

Excellent service, clean facility, and extraordinary customer service. Just a all around great experience.

Es
Review №83

This storage is the one I highly recommend coming to! Great customer service with the employees!

Hu
Review №84

Great customer service. If you need anything ask for Leela! She rocks!

Ka
Review №85

Awesome service, lovely workers, and clean environment

mo
Review №86

Awesome service in an emergency! Cassie was a great help.

Je
Review №87

Kaitlyn was AMAZING!!! She was the best part of our move in dealing with us during a frustrating time and calming our nerves. She made it easy!! Thank You!

Se
Review №88

Nice and attentive. Extremely helpful kaitlyn made sure we got all the assistants that we needed and we feel very comfortable with our decision

No
Review №89

Came here last week asking about storage space prices and size, the clark cassie was very polite helpful an informative. I recommend two friends already about this place an service

Je
Review №90

Today I visited Life Storage and the customer service staff Cassie greeted me with a warm smile she was very knowledgeable and answered all my questions and assured me that my things would be safe here I will definitely be recommending Life Storage to my friend and family .

ma
Review №91

Friendly staff, nice facility but NOT safe & secured - our unit was BURGLARIZED, the padlock was not damaged but the latch was pried open, very easy to open, lack of cameras, easy going in and out, cameras were turned away from our areas. 32 break-ins on same evening; sounds like INSIDE JOB! WATCH OUT!

Jo
Review №92

Great customer service. Very clean I have 3 units for 5monyhs with no complaints!!

Ca
Review №93

Kim was very polite and courteous to my needs. Definitely will recommend to anyone in need of such services!

La
Review №94

Super helpful staff. Made moving easy. Thanks!

Jo
Review №95

Leela was the great at helping me decide what size storage building to get. Very reasonable prices too!

vu
Review №96

Highly recommend this locate the staff here is wonderful. Awesome services, clean facility.

Sh
Review №97

An awesome experience! Staff was over and above helpful, it was smooth and quick. 5/5!

Dw
Review №98

Leela is by far the best manager!! way better then the jennefer manager that was here before. The store was super clean and great condition.im a lifer at life storage.....

De
Review №99

I had the pleasure to work with Leela. She is awesome!!! I would highly recommend her!

Co
Review №100

I walked in one morning and I saw a girl at the counter and I think her name was Layla. She helped get a storage unit. I will definitely go back and ask for her.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:3411 Rayford Rd, Spring, TX 77386, United States
  • Site:https://lifestorage.com/storage-units/texas/houston/77386/7107-in-spring/?utm_source=google&utm_medium=maps&utm_campaign=GMB-TX-7107&utm_content=website-link&howheard=IGB
  • Phone:+1 281-288-8045
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:12–4PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:8:30AM–5PM
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