Had an issue with our washing machine. I contacted Sky & they got back to me the same day (weekend), & then they came out and repaired the washer the very next day they were open. Very friendly & personable, and the price was extremely reasonable. Thank you so much! Highly recommended!

This experience was amazing. The refrigerator i purchased is awesome. I paid 400 including delivery. The salesman was funny, and knowledgeable. The guys who delivered the refrigerator were pretty awesome too. I genuinely had a good experience. I am so thankful!

I purchased a stove and refrigerator from Sky Appliance. I found exactly what I was looking for. They were delivered and installed quickly and efficiently. A few weeks later, my refrigerator did not seem cold. I called Sky and they set up an appointment to come out. Lonnie was amazing! By the time the appointment came the fridge was working again. Lonnie checked it out and explained everything. He didnt even charge me for looking at it. I would absolutely purchase appliances from them again and I will recommend them to everyone I know. Thank you so much Sky Appliance and Lonnie!

I love that place. I was a first time buyer and Lonnie and his Cheyenne gave me a very good price for a stove and refrigerator. I also had problems trying to hook up my stove and i gave lonnie a call about it and he came to check it out even in the bad weather. Im buying a washer and dryer next. Thank you for all your help

Sold our home and the day of moving, out of the blue, our washing machine stopped working. In a panic & desperate to have the washing machine repaired before new owners moved in, I called Sky Appliance 20 minutes before they closed. The owner of Sky, who had personal plans at 5pm, set aside his plans and rushed to our home & repaired the washing machine. My wife & I can not express enough gratitude. For any appliance issues in the future, we will always call Sky Appliance first. Thank you for such terrific service! Highly recommended! A+++

The appliances they have are in tip top shape if you can look beyond the minor to moderate cosmetic flaws. They have great prices and are very accommodating.

Fantastic customer service, great pricing, excellent delivery service

I love my new fridge! Im missing a freezer bucket/tray and the ice machine doesnt work but I love it still.

I ordered a washer and dryer and let me tell you I had the best service. The owner was very nice and helped me find my ideal washer and dryer. If you want great service and friendly environment I highly suggest sky appliances.

The best in town hands down. The guys were so wonderful and helpful. I will definitely be shopping with them again. Trust you won’t be disappointed🙂

Not only did this guy meet me after hours but also gave me a great deal on my washer and dryer set. So thankful and will be doing business with him in the future.

Absolutely terrible customer service. Paid for a washer they installed it im sure they took the old one to fix it to sell to some other unfortunate person. Less than a month later the new washer broke. They told me it was out of warranty but i could pay to get it fixed.i said okay. IVE BEEN WITHOUT A WASHER FOR A MONTH waiting for them to fix my washer. Do not spend money here!

I bought a freezer and it wouldnt stay running they replaced the parts free of charge and in a fast manner, really good to work with and great people

DON’T BUY FROM HERE.The guy told us a certain price on the fridge and stove. When we drove all the way to Bloomington to pick them up we found out the the stove didn’t work and the fridge was gone. I understand merchandise moves quickly. So we looked at another fridge. The guy said it was this price we agreed we looked it over and ended up buying the fridge and broken stove. We get the fridge home after driving an hour and a half. And there is no freezer basket just the drawer. The guy told us to call him if anything was wrong with it and they’d fix it. He also told us we had a 90 day warranty. This morning our fridge quits cooling and I call the Springfield office only to be cussed out by the owner Lonny and then continues to text me about how it’s my fault and doesn’t stop texting. Cussing at people is not helping. So if could help you in anyway don’t buy from this guy. He’s a crook. A liar and all around a rude man.

Dylan was great to work with and replied quickly. They always seem to have great deals. Will be returning here, thank you, guys! They’ve always been honest and upfront about their products - pointing out flaws in used appliances rather than covering them up.

Great place for all your used appliance needs. Good selection and reasonable prices.

Great place and the work was top notch. Ice box froze up and was not producing ice. Called Sky Appliances and had someone with in 15 minutes. Was very polite and problem solved. Highly recommended.

Excellent service. Good selection.

Rude, wouldnt cover warranty on last day, just because we are 30 miles away. Had been doing business there for a couple years, bought 5 items.

I called and asked if they had an appliance. They lied and said yes. I rented a truck and went there only to discover the truth and the coward couldnt even aknowlege it. Save yourself the trouble and go somewhere else.

I bought a used gas dryer from them. They delivered it, installed it and took our old broken dryer. The same day it was delivered i noticed it was not drying the clothes, so i called them (afterhours) and they came and fixed it within the hour. They were so nice and fast! I would recommend them!

They have no idea what they do and do not have in stock. We got a sitter, rented a trailer, and drove an hour only for them to not have what they claimed to have.

I’m not one to just jump into a large purchase. After researching all appliance centers in the local area, Sky Appliance had the most reasonable deals. Not only were the prices reasonable for dryers new and used, but they also had the best price for delivery and installation. I called around 2:30, & by 5, I had my new dryer in and the old one removed! Lonnie was very accommodating and personable with my questions and concerns. I would highly recommend Sky Appliance and look forward to using Sky Appliance in the future. Thanks again!

I dealt with Sky Appliance after needing an odd-sized refrigerator for my office breakroom. The owner located one for me with a partner of his in Decatur, and coordinated so that we were able to pick up the appliance the next day. We discovered an unknown (minor) issue and Sky took care of ordering parts and making the repair without costing anything to us. Appreciate the good customer service and fair price on a good used appliance. Thank You!

The owner is great!! Very helpful, and gave me great tips on keeping up the maintenance and health of my machines. Great prices and great customer service!

The person who sold me stove was nice but when stove wasn’t working right I called them. Then Person who talked to me was really rude and saying his is owner of that place doesn’t knew anything about it.

Didnt have a refrigerator that we needed, need a more vast stock but staff was friendly and respectful.

Sky appliance is the best ! I am a newly separated single mom my washer was broken not only did Lonnie come tell me what was wrong with my washer . He also was very nice, kind, respectful and very honest man . They took my broke washer and sold me a nice one for a great price . Sky appliance are heroes in my eyes and god bless you,!

Heating element in our oven went out. Came same day on a weekend, within hours and saved our dinner party. Very reasonable and helpful. Great customer experience.

Dont waste your time. The showroom is filthy. The staff is more interested in checking their phone than in answering your questions.

I have been recieving calls for months from people looking for Zach, an appliance repairman. Today, the lady who called me explained that she got my number from Sky Appliance and gave me their number. So, I called Sky Appliance to see if they were giving out the wrong number, or if people were misdialing (this option seems unlikely as I get 2 to 3 calls a week). I was immediately met with hostility and screaming by the man who answered the phone. He cursed and yelled and hung up on me before sending me a text furthering his assault. If this is the business owner, then shame on you for your HORRIBLE communication skills, if this was an employee, then hopefully he will be released of his duties so that he no longer has the opportunity to treat people this way while representing this business.

Not a great supply available and the kid working was not much help at all. I would not be going back.

Great service on a recent fridge repair. Showed up on time, diagnosed problem and quickly repaired . Highly recommended .

Called in the morning and they were there a couple hours later! Very courteous and explained what they were doing, had parts available with him and was quick to diagnose and fix! Will definitely call them again next time need service!

I have multiple appliances from Sky appliance. They were very easy to work with. Delivery went perfect as scheduled. Both appliances work flawlessly. Great products at a very reasonable cost. Highly recommend.

Amazing service! I needed a washer and they were already gone for the day, but one of the guys came back and helped me anyway and was very friendly and set me up good. Highly would recommend, great prices and friendly staff!

My washing machine starting making a loud thumping noise and wasnt getting up to full speed during the spin cycle. From my research online it looked like the spider arm had gone out and I called Sky for an estimate on a repair. The owner consulted with his tech and called me back with a repair quote. What I appreciated is his honesty when about the quote being more than a new washer would cost right now during the holiday sales at Lowes. I plan on taking his advice, but will also keep that in mind if i need a repair on any other appliance in the future

What a joke for any business. Purchased a washer and dryer in December. Called to set up a service call, since all my clothes are coming out burnt. 26 minutes after the appointment time, I get a text telling me the tech overslept, how professional. An hour after set time, she shows up, tears everything apart and tells me nothing is wrong. So I called the store, Lonnie Williams the owner answers. Yells at me, because the tech has kids, and her moms has something wrong with her kidneys. While I sympathize with any situation, my problem still is unresolved. Oh the owner if suggested that I was a smoker thats why my clothes stink, no sir Im not. The laughing in the background as you yelled at me shows your lack of professionalism. Save your money and go anywhere else.

This is my second visit to this appliance store. The first time I got a washer and dryer that has ran perfectly for over a year. I just purchased a refrigerator for an awesome price and Im getting it delivered Monday. I highly recommend this business and welcome here again should I need another Appliance.

Ive known the owner of this business for the last 25 years. Hes not just a good businessman, but hes also Fair, and a good person tries to do the best he can for everybody does he do it perfectly of course not no one ever will, but its not because he doesnt try hes a good man. He has earned my business for the rest of my life, and I would recommend the same for any person that I know.

Lonnie is definitely an amazing guy who is very respectful and treats everyone as they were his family. Nobody can beat his prices! I have nothing but good things to say about this guy and his business! I will no longer shop with anyone else but him!

I was looking for a thermal fuse for my dryer. Several places in town didnt carry it, others were already closed. Sky was open, had the part, and they were quick, courteous and helpful. Im very happy.

You make a appointment and they dont show up and they fixed my washer once before said the part good for a year it lasted 9 months and they would not honor the one year

I purchased a washer from Sky a few months ago and it has worked perfectly and got a great deal. Then today the owner met me after hours so that I could purchase a washer dryer set for a friend who had fallen on hard times. Good people!!!!

Great customer service. All staff have been friendly and helpful whenever I have gone in. Delivery guys were awesome. Owner is very community oriented. Gives discounts to military and others. Definitely check them out for appliance needs!

We needed a smaller sized refrigerator to fit in our kitchen and Lonnie came through and found us the perfect one. They delivered it and set it up for us. So simple and easy to work with.

We bought a Kenmore washer and dryer from Skye Appliance on 9/25/18 and the washer recently quit working. Zac, the repairman, was efficient and knowledgeable and fixed the washer at a very affordable price. We were very impressed. When our old washer was conking out, we looked at new ones, but they were extremely expensive. So far, this has been the way to go. I would recommend Skye Appliance to a friend.

Very helpful and the delivery was fast also! Same day delivery was so helpful and convenient! Couldnt beat the prices either! Thanks again for the great service!

Prices were much better than anything else. Service was friendly. Would definitely recommend

One star is a gift. Got a fridge delivered and had the doors switched. For an extra $20. Took them 2 hrs and had to use my tools. Now the doors wont stay closed temp is 50 all food spoiled. Called the owner (who wont allow u to speak) told me to duct tape it closed. Wow! Please run for your life....

Bought a stove said everything on the work properly but the two back burners were not working called and notified someone at the store they but me off for weeks and when a repair man did come out here said the stove was already like that and who ever sold it new that because the repair man showed me he initiated the stove on the back of it then the sales men tried to charge more money for another stove so now I have a stove from sky appliance with only two working burners for a family 8

Great service and was quick!! Called 3 places to fix my washer. They called me back first was professional when they came out and had the part needed on the truck to fix my washer,,, my sister was there and end up buying a set from Lonnie and the guys and seen the same set $200 more at Brst buy...thanks Lonnie and Sky !!!

The owner himself came out on a Sunday night and hooked up my dryer. Also, he helped move it into place and move the old one. What other store would have done this?? NONE! Thank You so much!!

My dryer went out last wknd and as usual Sky Appliance came to my rescue! Anytime I have an appliance issue Lonnie is my go to guy! He’s very nice, dependable and reasonably priced!

I would definitely recommend sky appliance to anyone that needs help to fix or buy an appliance great service for sure they are my number one go to place thank you to lonie the owner for his help with my dryer

Found a fridge that we liked. They do charge 7percent more if you use credit card, debit card, or check though. That was a bit surprising.

Got my fridge thank you works great. Will recommend to friends and family cheap and delivers

Gas dryer Looks and runs perfectly. Glass door front load pedestal dryer. 75% less than new. And is fairly new. Great prices. I will certsinly return for a matching washer soon.

Good place to buy refrigerators. Washer and dryers. Excellent service contractors if you need something repaired. You can count in them.

They were very accomodating. Seyed is the guy who fixed our washer and he is a nice guy and offers advice for proper use of our washer to last for a longer time. Appreciate your work. You guys never failed us! Big thanks to Seyed!

I called them on May 25,2019 . They send a the guy who wasted my time and took most of the refrigerator ‘s part out then he informed me that they need to order a part . He went and come back after a while again and he said after wasting my time about hour and half that the piece doesn’t work . He needs to order new one . They are not professional at all . Regardless the food which I throw it in the garbage. He did mess in my kitchen getting all the pieces out then now we are in July - 15 -2019 . I called after almost month and half to check what happened in that order . The same guy informed me that the lost my phone number . Until today my refrigerator is broken and I will call some one else . I called the manger in Springfield who promise me to fix it but nothing happen until now. I dont recommend anyone to waste their time with this unprofessional company and store.

I purchased a washer and dryer set from sky and they delivered them to my house and removed the old set and installed the new got a great deal and great customer service I recommend sky appliance everytime

Customer service was not good. Left because of they could care less if they sold anything

They had great used products that were exactly what I was looking for. Friendly staff and very helpful. The delivery was made as promised. I will be buying from them again.

Extremely friendly and awesome service highly recommend!!!

Dont purchase anything from this place. Theyll just give you the run around.

Super nice guys. They have what you are looking for with appliances. It doesnt matter if you are looking to spend $75 or $975 they will help you find what works for you.

Awsome!!

Good prices. I did not make a purchase but they were friendly.

The refrigerator in my house that I rent died. My landlord usually deal with Dick Van Dyke but they werent going to be able to come out until the next day and they couldnt even tell me a ballpark time. Well all of my frozen food was already done for so that wasnt going to work! My landlord called around and couldnt get anyone out the same day until he called Lonnie at Sky Appliance. Which I was really happy about because we bought our washer and dryer there and they have worked out great. Lonnie came out right away and immediately knew it was the compressor. He knew we needed a new fridge and he talked with my landlord. Within 30 minutes we had another fridge and I could not be happier with how everything went. Dillon and Stevie were amazing! Thabks so mich guys!

Sky Appliance is the place to go if you find your washer, dryer, or stove goes on you. If you are strapped for cash, the deal is here. It aint new, but it is refurbished. It comes with a warranty. No credit problems in your way. They deliver and at your request, will haul away your old appliance. Price is way below new.

Came in today to purchase a washer and dryer set, everyone was very helpful and friendly and no one pressured me into purchasing anything out of my budget...

Great price on all appliances and they come to install and take your old appliances. Good customer service.

Called and was taken care of right away...they delivered, un hooked, hooked up and hauled away my old stove/new stole with no problems..very nice guys and very fast service...they even got rid of a dead mouse that was Under the old stove for me becuz I hate mice!!!!!!! Lol..will use them again...

I must say I was pleased again, his workers always are very friendly and Efficient, glad to have a place to turn to without hesitation, thank you!

Good people work here very respectful

Great prices, great support, I will be coming back for my next appliance purchases & they deliver. Highly recommended!

SKY APPLIANCE HAS THE BEST DEALS YOULL EVER SEE. LONNIE WILLIAMS JR OVER THERE WILL TAKE CARE OF YOU AND YOUR ENTIRE BUSINESS IF NEED BE. SKY APPLIANCE IS THE PLACE TO GO FOR YOUR BEST DEALS.

Amazing place great people and lonnies the best will never steer you wrong

People were friendly and relly helpful. Super excited for my washer and dryer

Best place in town to buy appliances. Mostly used high quality but the prices are unbelievable! Gotta see to believe the prices.

I’m satisfied with my experience with this company. Would and have recommended to a friend.

Best place to get used appliances for rentals and for home. Also has parts.

Bought a matching refrigerator and stove and had great service from start to finish!! Would recommend anyone to shop with them!!

I will never deal with these folis again . Habe had nothing but troubles with the washer and lonnie i guess the owner if the business is very rude and thinks that he knows all what is going on. Anyway very bad business to deal with and will not do it again.

I only updated this review because zack did come and fix the dryer hes a nice guy did a good job.but still wont do business with the owner of sky appliances because he yelled at me and couldnt get a word in edge wise.at first I didnt suspect of being scammed but after that phone call with the owner it made me think I got a scammed.zack the guy who fixed my dryer was a nice guy and did a good job.and even though I wont do business with sky appliances I will call zack if needed to

Wow, great prices, great support, I will be coming back for my next appliance purchase. Highly recommended!

Amazing customer service, great prices and they’ll even deliver.

The owner Lonnie “golf war vet” 🇺🇸 went above and beyond to make sure all my needs were met. Thanks for everything sir!

Doesnt even deserve 1 star. Bought a dryer that was broke. It ran maybe 10 min before it shuts off. For over a week Ive been trying to get a tech out to fix it. They say they are coming but hasnt showed yet even though we have been home all evening. They refuse to refund us and also refuse to provide service while I am left with a broken dryer and spending money to get my clothes washed at the laundry mat. If I can get proper service and either a refund or to fix my dryer, I would consider editing this.

Lonnie is a good guy and goes the extra mile to make sure customers are happy

My experience with Sky Appliances was fantastic! Bought a dryer, had same day delivery and installation. They were very friendly and the prices are the best I have seen.

Didnt buy anything, went to look . The price of used appliances were overly priced . The workers looked exhausted and the place was dirty . They workers were very friendly and helpful !

Very helpful and willing to work with me on payment from a 3rd party

New fridge she wanted was 3000 at duck van dyke Got it at sky for 1499. Half off. With full factory warranty..wow

When to get a new stove today very impressed Got it to the house in a very reasonable time They hooked it up to make sure everything was working thank you so much we will be sure to recommend you and do service again

Best place in town for used appliances .Life time 50/50 warranty is amazing .

If you need an appliance on the cheap this is a great place to go to get a used one.

Best appliance store in. Springfield and other surrounding towns com visit them

I did not go there but I have been there. Bought a stove once and went bad in to months