They got me in fast to check back tires for air leaks. They found a small nail in one and took care of it. No complaints. Highly recommended.
Great family business. You can feel the care they have for their customers, the moment you walk in their shop. Love how they stand behind their work!
Very polite and very informative. You ask and they answer. They are good guys who seem to care about their reputation. I’ve already made a second appointment with them. Also they have a shuttle service and while you wait they will take you home or back to work and come get you when the job is done. They also explain the warranty on their parts as well.
This place costs more money than what its worth. I asked how much to replace brake pads on my 2012 Ford fusion. The young guy behind the counter quoted me $400 Dollars. You would do better going somewhere else.
New customer experience & I will be back! From the initial phone call to service and out the door, Brahler was a great experience. I have anxiety when doing anything car related on my own, but they were friendly on the phone and in person, answered my questions and provided fast service without an appointment. They made me feel right at home even though I was not a regular, which can oftentimes be hard to find in a shop. I cant wait to be a new regular. Youve got a return customer here. Thank you, Brahler! Youve got a great crew! :)
I went here several times over the past few years, and they were always very helpful, listened to my concerns, ran tests to find the problem. I feel like I can trust them to fix my car and only recommend things that need fixed and not overcharge me.
Great business, honest service, fair pricing. Truly nice people. Always happy with my service there.
Brahlers is the best. Such friendly and helpful staff. They squeezed us in for an issue we were concerned with before my daughter headed back to college. Fixed what was needed in a very timely manner. Great place!
Did a great job on my car and explains ng problems and why they needed to be fixed. Also didnt try to do more work than needed it upcharge me as a woman. Good experience.
Called one morning and they told me it would only take one day to figure out what was wrong and they would probably have it fixed before then end of that day so I waited until 30 minutes before they closed and called them because they hadnt call me back yet and when they answered he told me he didnt even look at the car yet so the next day I wait and they finally call around 4 and tell me that it was only low on antifreeze why did it take 2 days to tell me that and now Ive had problem after problem go wrong not saying its there fault but I just wasnt satisfied at all besides the free soda snacks and dog treat..lol
So I went in for a wheel alignment. I was told beforehand that even if they couldnt do the service it would be a 40.00 charge, I agreed.They then came back and told me my vehicle needed some work so they couldnt do the service, fine. I paid the 40.00 dollar fee.The paperwork they gave me had up to 5000 dollars in repair work. Whoa. Took my vehicle elsewhere to be assessed. I got everything done under 1000. Like around 600 and some change. Ive never been back.
Dave, Justin, and the whole crew are fantastic to work with. Prices are reasonable.
Great friendly guys there. Very honest to which is rare.
It was great. Friendly people, good service and good price
Will never go back and now I see why there is only one left .its only a matter of time before this ones gone to
Quick, efficient, and affordable. Friendly knowledgeable staff. Very helpful, even during the Quarantine.
Professional, prompt and competent service!
As I just moved back to area my car battery light came on and I was told my alternator was bad again. I just moved and was broke and freaking out. Looked through my receipts and saw I got it at Brahler. Called them and asked if it at all had warranty and by heaven it did! After 2 years I still had this warranty and they still honored it. It was luck. And they got me in pretty quickly to do the work in car. I also only had to pay $50 for labor! I remember why I love this place so much! Saved me so much money and time. They are always super nice as well!
The staff were very friendly super fast oil change and even noticed a tire that I bought and had mounted at Walmart was totally the wrong size from what I bought or car needs. Had they not told me I may have never noticed so from now on Im going to brahler because I dont have to worry about Walmart messing up again🤦♀️ Thanks so much for your help Brahler🥰
My experiences with this shop are wonderful. Consider them friends. Not only do they take care of my tire, oil and routine maintenance, they have also been my go to place for vehicle repairs. I trust them so much more than the dealership where I purchased my vehicle. I have been coming here regularly since I moved to Springfield area in 2010.
I went to Valvoline. It was a visit that I have only read about. Being a female and them trying to trick me into buying a new battery. They are shysters and will not recommend them
Always great service!
They were honest, upfront, and did a great job on my vehicle and had great customer service (aside from a guy catcalling at me in the garage where they do oil changes) but spilled some sort of caustic substance on the floor in the back seat which ate all the way through the carpeting. Makes me nervous that it will continue eating away and not knowing what it is makes me fear for my kids. No one seems to be able to tell me what it was...
Such great customer service. They want to help you the best and quickest they can. Absolutely saved me in a not so great situation. Thank you thank you!
Very happy with this location. I had significant front suspension issues (including hubs/bearings/breaks). They completed the work very quickly, much faster then I was hoping. Chad offered his honest opinion and advice on repair options. The car has not driven so well in years. Im sold on this Brahler location.
Excellent!, Great customer service 👍. They will take care of you.
I went for balancing and rotating my tires. They were honest and told me that it appeared there was work beyond their scope that had to be done. They could have easily done the work and sent me on my way. Good job being honest guys.
One of the best in Springfield. Excellent customer service. The best management.All around excellent and would recommend to anyone.
Exceptional service. They aired up my tires and gave me valve covers and I didnt even get any service.
I had 5 screws in the back right tire of my Subaru. I was totally heartbroken over it, totally convinced I would have to replace all the tires being 4 wheel drive. They found me 2 tires with almost exactly the same tread depth! They replaced my bad tire and its neighbor for better balance $100. Totally awesome! Took 40min. The next morning I wake up to find my front right tire extremely low, with yet another screw! Again, heart broken! I called Brahler right away. They still had my good back left tire and put it on for free! I genuinely could not believe how wonderful and kind these guys are. Absolutely reccommend them they next time you have any issues with you car. I will 100% be back.Thank you for saving my vacation!
They did their job
I went to this place because I need my alternator replaced asap. I have had a tough week and didnt have quite enough money and they helped me by giving me a discount but I was still low $10 on price I only had $246. They guys heard I was going through hard time on phone with mom trying to get $10 and said if its a matter of $10 we got it we will pay for the $10 part. I burst into tears I never have had such a nice thing happen to me. I really appreciate it so much I will def start coming to them for things that means so much they would help out like that. Very nice people. Highly recommend
Super fast tire repair & a rotation. Great outdoor area & they are pet friendly.
They could not even preform a simple tire alignment. My car was pulling a little to the right. When I get it back it was still pulling but now I can’t turn sharply! When I take a hard turn my tires rub They said the tires are too big and it’s my fault. Well the same size and type of tires have been on this vehicle for 5 years at least and who knows how long before that!! I have had multiple alignments from other places no problems. Brahler is he only place that couldn’t get the job done, made it worse, still wouldn’t give me my money back and told me I could bring it back only to tell me when I got there never mind we can’t fix it!!!!!!
Awesome service and fast to boot. Thanks guys!
Got an alignment on my car about 30 minutes after I called to see if I could get it done they were immediately able to get me in they put new wiper blades on my car and now its like brand new again
Ive been going here for over 20 years. Great group of guys who do great work with tires, brakes and anything else that goes kaput! Always friendly!
Honest business. The price is equal to the quote. They will help you get what you need from price/quality.
Ive been using Brahlers Tire and Auto on Laurel Street for over 10 years. And they have yet to disappoint. They go out of their way to make you feel welcome, are always friendly, and always provide the best in customer service and knowledge about their products and services.*TOP NOTCH*
A great place for car repair. Unfortunately they no longer have their oil change facilities.
I haves used Brahler’s for a couple of repairs and some new tires. They have gone out of their way to take care of my car and make sure things were right, even if it was a problem completely out of their control. I have recommended them to others and will continue to take all my business to Brahler’s.
Great people and service
My Grandpa & Grandma started our family business!All my sisters & brothers came into our family officesince we were in diapers ! A lot of the same ppl that started with my grandpa still work here with my Dad & Mom. It’s families helping families.:)
Totally professional. I always feel like I can trust their recommendations, and I get high quality service at a fair price.
Love this shop. The employees always treat me with respect & friendliness I recommend Brahler to everyone I know..I have never had a bad experience no matter the location I have used
Have been using these guys for various things for over a decade now, from oil changes, to new tires, to other miscellaneous problems. Ive always been treated fairly and theyve always been helpful. For example, I had a tire pressure system service message come on in my car. They quoted me a repair cost and o told them to go ahead. They came back about 10 minutes later and said they just had to reset the tpms system in the cars computer, everything would start working again, and it did. They didnt even charge me for the short amount of time to get me fixed. Stand up guys.
Whoever just answered the phone was completely condescending and unhelpful.
Had tires and an alignment done along with front-end work very professional I would definitely recommend them
THE Best in town, customer service is unparalleled
Great service, would recommend them to my friends and family. Purchased tires for two vehicles there
Technicians are good. Quick and friendly service
Lets get on Capitol Radio Group stations!
Broke a button for my sunroof without offering to pay for the damages. Of course informing me of this after I had paid for other repairs to the car. Hopefully business practices like this dont happen to future customers. Several months later, they performed a service that was not agreed upon. When questioned on the charge, a blue collar gentlemen with a fake sounding country accent performed one of the greatest acts of illogic known to man: informing me of my intentions, lying about a phone call, and pretending to be offended as I informed him of his malpractice. We will NEVER be visiting this slap in the face to capitalism again.
Great business!!
I went in Brahlers to see how much it would be too take a lawnmower and a tire to them how much would it cost for them to change it out, 40 dollars, Im like wow 😮. Went to Shaners 15 dollars, hell yeah. Sorry Brahlers.
Brahlers is awesome!! they are so helpful and i have such a great experience everytime i go in. I recommend them!!
The staff is quick and professional, and I always have a positive experience at Brahler.
Long wait if you need anything besides oil change
Mount 4 tire in less than one hour
Great people and great service! Its that simple!!
Great place for all your automotive needs!!!
How
Excellent friendly and honest
Quick friendly service
Super nice and great work
Good reliable service.
Great service and treatment.
Happy with their service
They really helped us out
Theyre OK, but nothing special.