Love the furnishings yet cant say their service is at best as many of the female staff get impatient with questions and speak in Spanish to insult you to other workers, not knowing many ppl understand that language. I wouldnt recommend going here unless you truly have to . But the one in west Springfield is a bit more hospitable but the heat in there is overwhelming.
Vanessa H. was amazing from start to finish. She followed up online with me even in the evening hours. She made sure to work the order out for me so that I could get the item I wanted. She went above and beyond to call me back and walk me through the process. I really believe that your employees are the heart of any company and when they give customers exemplary customer service it should be commended, especially when that isnt the case these days. I had walked into a huge name furniture store and didnt get even a quarter of the service I received from Dream Decor. Any time I called even the person answering was great! Thanks again Vanessa, I will def shop with this store they won me over with Great Customer Service!!
I was in love with the elegant mirrors there I also saw I sofa that I might be interested in
Hi for me you might find what you are looking but customer service is poor need more help for customer service.
I love the huge variety of curtains for every single room of the house. Prices are great...
Wide variety of decor. Looking at upgrade your living room or bedroom? Great place to get some ideas.
Just bought a living room set for my Tattoo Studio one sofa was $699 and they gave me a deal of the sofa and love seat set for $699. I strongly suggest this place to anybody.
Customer service is lacking, reluctant to deliver their products but enjoy their products that they have!
Huge selection of household curtins.Very nice bathroom curtins..they also sell sofa and tables, fireplaces, bedroomsets and lots of other home decore..cheap prices to.
I love this place. They have a very wide selection of just about anything you need to make your home look good. Plus the staff and super knowledgeable and friendly. They always rememeber our family when we go back which is nice and make us feel good about buying from there. My sons bedroom set is perfect and we love it. Great quality furniture.
I qualified for $1500 credit limit and they worked with me to get what I wanted/needed at the moment. Sure It was more than my limit but they pushed it through and I am extremely satisfied with the salesmen there. They offer multiple payment options and next day pickup and there were no complications such as this didnt come in can you come back tomorrow. I would recommend here before some place like Aarons or rent a center. Just cant express how satisfied I am with my furniture, thanks dream decor
Best place to buy furniture Ive been a Customer for 10 years good and friendly place satisfaction guarantee
Service not too good but the inventory is good.
Very friendly employees and great prices
This is the worst store,I went there to buy my sofa set sometime last week and the one I like he told me that they dont have the table in the warehouse so I said you have the sofa he said yes I said ok but I want discount on the dinning table,I got it! Saturday it was deliver and in full he charge me for delivery and set it up and i dont see what they do hard jus put on the foot,I look at the crushon pillows and the pattern was worn out,i said i hope they dont sell me any display stuff,so i went back next Thursday and boom there was a different sofa, so they sell display to people things that all ready turn out,all type off people sit in,Ill never buy anything more from this stupid store.
I love this place, the employees, the quality and the prices are amazing. I buy all my furniture here. Recommend you to do so also
Staffs very helpful- willing to grab a tape measure and help you figure out if a piece will fit your space!
A good place to shop for home decor.
Great prices, but bad communication, no one mentioned that it will take 3-4 weeks for items to come to store, originally supposedly they were on stock but received call next day item was been shipped by Ashley Furniture and it will take about a week. Called after a week manager kept saying I will find out and call you back, still waiting for that call. Called today to find out another week to arrive spoke to Bill, may be cancelling once speak to hubby. You get what you pay for ...
They were easy to work with, no problems, and had a great selection. And the sales associate was helpful and not pushy. Will buy again from here.
Very nice furniture, seems that the prices are pretty fair and they also deliver for a fee.
Great quality furniture and good customer service. I buy from here every year, always great prices.
Beautiful things for the house, good price, friendly workers.
Beautiful place nice furniture
I just love this store i go in n its hard to come out i find everuthing here from the color to the style i want they really have everthing!❤❤❤
I went to dream decor this morning the service was so great the guys really help me out a lot and they gave me their opinion on my area rug which is great cant wait to return
Lots of home decor furniture bedroom dining rooms picture frames mattresses curtains they got it all great store if youre trying to decorate your home
Horrible, stay far away. At first thought, I was happy that they had a layaway option. I put 1 bed and 1 sectional sofa on layaway and paid it off on 3/9/2018. They told me that they were going to order the 2 pieces and they were going to call me when they arrived. I got a phone call in 2 days stating that my sofa was discontinued. Ok, fine, they let me chose another sofa as a replacement to the discontinued one. In a few days I got a call stating that my bed had arrived. We discussed that I would wait until my sofa arrived so that I can pick up both the bed and the sofa at the same time. On 4/8/2018, one day shy of a full month, I went into the store to discuss my two products. Come to find out that my second choice sofa was also discontinued and my bed was out of stock. How my bed became out of stock after they said it had arrived is beyond me. How they knew that my first choice in my sofa was discontinued in 2 days, but they didnt know that my 2nd choice sofa was also discontinued for over 3 weeks is crazy. I had already prepared my home for new furniture so I have been going without for close to a month. They agreed to give me a refund, but I feel like they owe me more than that. I dont understand how they are in business.
Its a nice place and theyre always changing in terms that have beautiful curtains beautiful furniture
Great experience before and after the purchase. Delivery was next day and the set up was excellent!
You will find things that other stores wont have
Excellent service....very helpful and great customer service. Very thankful specially with Hassan and Heidy. Recommend this place 100% 😉
Bought almost all of my furniture for my new apartment here and its great quality
Loved this place ...Great Unique items .....Great prices
Nice productHave every thing for house form furniture to curtains they have all
Very courtesy people and good prizes, lost of beautiful things.
This place beats any discount store (yes Walmart, Target, and many Furniture stores as well) in prices, service, and in the variety of house decoration items. Try it and youll be as surprise as I am.
Love this place not cheap and not over priced, helpful people.
Helpful and very kind employees, wide variety, and unbeatable prices. My whole family shops here, you gotta check it out!
I shop for my bedroom stuff here. People are nice .
Great furniture store, nice items.
Very nice place and the ppl too. Clean an great things.
Good job ^-^Keep it up 😁😀
I love all the furniture but the Lady on costumer service hang up the phone without me finishing talking.
I love it, Lots of variety and im very happy with my last purchase!
Good quality and beutyfull furniture
I bought my bedroom set from here and it was great and now Im buying my second bedroom set very good price and very friendly people
Good prices and excellent customer service. I wouldnt go anywhere esle!!
Got some nice stuff
Good pricesGood furnitureGreat people
NO ONE WALK OVER ASK ME IF I NEED HELP SO I WALKOUT THE STORE
Had a wonderful experience H was amazing he hook me up 👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻👌🏻
Dirty store
I like but Im trying to look for girls bedrooms plz if u have girls bedrooms plzz text me back
Very nice stuff and very nice people very helpful
Love getting my curtains
I didnt like nothimg
Nice for affordable decor and house needs
Great furniture great quality and great price
STOP SPENDING MONEY WITH A RACE OF PEOPLE WHO DONT SUPPORT YOUR COMMUNITY OF COLOR!!! GET OUT!!!!!
Love everything they sell.
Nice furniture with good prices.
Beautiful and I love everything
Nice place to shop for furniture
Good prices and good quality...
Very good customer service
Prices used to be better.
Good furniture beautiful beds
I love this store !!
Nice could be better
Love it
Good customer service
Delivery service is horrible and very bad communication told them I needed delivery after 3:30 pm, they show up before 3 while I was at work I call the store they changed time frame to between 4:30pm-7, it is now 7:30 and no sign of them, very disappointed
Prices are way to high . Can get same mattress and box spring at Bobs pit for $100 bucks cheaper
No good costumer service at all
Good place to work
Looking for table & curtains
Good
Good prices!
Nice furniture
Good quality
Service was horrible
Love it
Love it
Hidden gem for furniture
Good
Nice
Love it
Good
Super
Although not 😔 🤷 I found what I was looking for but you should go through stores there is a lot of variety and beautiful decoration.
Very good
DREAM DECOR IS A CONTEMPORARY STORE WHERE YOU CAN GET, EVERYTHING WITH ELEGANCE FOR THE HOME, CURTAINS, LIVING ROOM SETS, DINING ROOM SETS, BEDROOM SETS, MIRRORS, FLOWERS, FIREPLACES, ETC. I RECOMMEND IT TO EVERYONE.
I love everything pretty
It is a furniture store where you get good prices on furniture, nice and cheap sets of rooms, it is worth buying there, I recommend it
Good service, I loved how they serve tea, they have tremendous staff, sheets and all the stores had a staff like that, I was very grateful for how they attended to me, I invite you to stop by that store that has precious things and at a good price, do not leave regret going
Good place to buy things to make the house very nice.
Tremendous service