This might be one of the few places Ive been lately that didnt seem short staffed. Plenty of staff and all very friendly. Good selection and found what I needed. Ive always thought the prices are a little high here but I went to the tent sale this week and got some great deals. The tent sale was well organized with good sized signs/prices and lots of staff to make sure youre taken care of and dont have to wait for help or wait in long lines to check out.
Sooooo many great choices of boots! Words cannot describe the Boot Daddy... and the sales people are wonderful. Helpful and knowledgeable. Loved it!
Always a good experience rather it being online or in the store amazing wide variety of quality clothes boots saddles and much more
Have been seeing the guys on Larrys Country Diner for several years and since I was in Joplin for the truck show I decided to make the short drive on up and visit the store. Everyone was super friendly and quite the selection of boots and clothing. Will definitely be back if Im in Springfield
Pretty expensive, but good quality. I love that they are donating used boots to The Good Samaritan Boys Ranch! Very thoughtful and I wish more local businesses would do similar donations!
I loved the stuff in there, but way to pricey. If they didnt jack the prices up we would of bought stuff. And it felt like we couldnt look at stuff without feeling like we were being watched. In their for 30 min. And we had 6 workers that kept asking if we needed help. We just wanted to look and shop.
I went in after some work boots and was greeted by some awesome people ! Was showed everything they had to offer in my size in under 30 mins and left there feeling real good after a long work day and with a new pair of boots
Service cannot be beat. There were plenty of people asking if they could help us. I went in looking for a specific boot. The staff demonstrated that they know their boots and know their inventory. Two people helped us find what we were looking for and provided helpful information. Plus, it was a fun place with extra stuff like a big discount on a shirt with the purchase of boots and a free bottle of bbq sauce. The boots we found were great and were cheaper than other places we had looked. I was very happy with my experience here
Such a wonderful place to shope and the employees kind courtesy and helpful.
I went to PFI to find an outfit for a specific event. A sales clerk connected me with Patty and Tilly (in the ladies department), they were absolutely wonderful, knowledgeable and patient, they assisted and helped me in a creative way and made my shopping experience fun and successful, I found the perfect clothing. Prices were less than expected.
This is best Western wear for clothing, boots, hats (both caps and dress), and jewelry. My favorite part of the sales, is having the option to buy Hoodies @ $10. a piece, for sales over $50. total. I usually buy two or three Hoodies for that price. You cannot beat the friendliest, helpfulness, and all out go to type of people that work there either. I enjoy my journey, experience, and purchases, every time I visit the store. The best part of the year, is their huge tent sales. Youll find great prices on the end of the year clearances on boots (work, dress, & safety), clothing, jewelry, and other miscellaneous items. I enjoy my visit and experience every time I visit. Next time you are in the area, just stop and visit!
Very friendly and helpful staff. A young lady spent about a half hour finding jeans 👖 that fit perfectly . Prices are a little high but great quality products.
Loved the store and the employees. I always forget to get names. Although if I did get names id forget em anyway. The young lady who helped me find a couple belt buckles and couple pair of jeans for the wife was awesome friendly and very helpful
Always a pleasure to come here. Staff is always friendly and willing to help. They have a great of selection of clothing and boots. Would definitely recommend if you are in the area.
Great selection. Great service
Great place to shop and I brought alot of stuff from your tent sale I went 3 times.
We went all over town looking for work boots and ended up at PFI they had an great selection and we found exactly what we were looking for and they had great prices. But above and beyond all of that the customer service was phenomenal!!!
Shiana was helping me pick out boots today and she was absolutely wonderful. She really helped me pick a pair of boots that I absolutely love ❤️ She was so kind even when I was being extremely indecisive. She is absolutely fantastic and it needs to be known!
Great clothes, service and prices. My total clothing place now. Big time Ariat fan.
Great service... and great selection of western wear... I have shopped at PFI for about 40 yrs... Randy has done a great job making sure customer service is a priority... and selection is the best in sw missouri...
Great service great selection Not a place like this around for over 500 miles!
This boot store was very clean with a large selection of mens boots. There were many friendly employees around to find if you needed help. They have a nice clearance section as well.
A gentleman named Mike helped my daughter find all the right things on her first visit. It was one of the most pleasurable retail shopping experiences I have had especially regarding finding the right items for an 11yr old girl. Could not have done it on my own!
Nice place in all but dont have a big kids selection
Helped my son find the perfect boots and hat. Tim went out of his way to answer all our questions.
I called boot daddy on wed from ocala fl boots arrived on Sunday one of the best experiences I have had shopping will be buying more from these folks .
Love this place!!! From Texas and we visit every time we are in town.!! Nice selection of boots and clothes. Staff is very nice and helpful. 2 thumbs up!!
I needed a new saddle for trail riding. the sales rep gave me plenty of time to start looking on my own and then offered to help. He took down four saddles tried them all spent another 35 or 40 minutes trying to make up my mind finally picked one got a really good price bought the saddle. Clean well lighted store with good inventory I could have done without the loud music but hey Im old.
Love to go in and look around, we didnt find what my son was looking for.
Alway fun even if you just want to look. Only problem we had was worker in childrens department said something about daughters boyfriend missing a back pocket on jeans. Upset my daughter.
Great store. Everyone there was friendly and helpful. My husband bought a nice pair of boots at a good price.
On a trip to see some friends and had to stop by one of my favorite stores great people wonderful help when needed
Staff very helpful. My friend bought Boots. The have discount for Veterans and it was tax free weekend!
Friendly knowledgable staff ready to help. The store has a nice selection.
Love the quality of the merchandise in this gigantic store! On the pricey side...be ready to spend at least 200$ per outfit with denim and shirt however if I won the lottery and had money to spend Id be headed straight to PFI yall!
Great place to take the family and shop. Experienced staff helping at all points if needed.
Definitely be going back, great boot selection and very helpful staff. Great experience all around!!
Staff were helpful but not overbearing or pushy and gave good advice.
The staff was very helpful and pleasant. Ring the bell for free bbq sauce!
Based on the inventory showing on their website I was skeptical that we were going to find what we were looking for at the price we wanted. We were pleasantly surprised when we went in about the wide range of work boot options but also extremely pleased with the customer service of the employees.
Loved the huge selection of boots! Very friendly and helpful staff. Well have to go back to check out the rest of the place I only went for boots and spend a while in there but it was really nice!
Everyone was so friendly and took all the time with us that we needed. Wed gone 400 miles out of our way to go here and are so glad we did.
A MUST STOP IN SPRINGFIELD, MOGreat merchandise. Super sales people. Wonderful, friendly owner who took the time to speak with us.
The best place to buy boots in the area. The customer service is superb and they go out of their way to ensure the customer is happy. Also, super easy returns if needed. Recommend!
If they dont have it you dont need it
The lady that was at register to give return looked like a fake barbie... Maybe Im wrong, but families that live off the land and are truely surviving on raising cattle.... Dont need a barbie at the register.Update: clothes bought have started falling apartUpdate 2/23: lady at customer service said they cant replace them because they have been worn, but they can repair them with an eta of a week.
Staff was extremely friendly and helpful. Very nice variety of products for all price ranges.
The customer service is amazing! The inventory selection was unbelievable. We were definitely impressed and will be repeat customers. Id recommend them any day of the week.
Jolean was a huge help with my toddler and my husband finding the right boots for them. We will definitely be stopping again there next time we are in town.
I couldnt believe the selection the first time I went in there. Luckily, the workers were really helpful in guiding us to what we needed. Even if Western wear isnt your taste, I highly recommend taking a gander.
The staff was gracious and kind, but the true star was Addie! She is a salesperson’s salesperson! What that means is her knowledge and professionalism was outstanding! My husband and I came in knowing we wanted boots, and that’s all we knew. Addie asked questions, gave product knowledge, added in her personal experiences which allowed her to provide a level of service that I have rarely had the pleasure of having. Addie was so good that we returned (the same day) so she could help with jeans for my new boots. It was 15 minutes before closing and Addie met us at the door and proceeded to ask questions and within a very short amount of time had found me the best pair of jeans to go with the best pair of boots! Addie you are amazing and we will be back to see you!
No carts was a drag as I had to carry my twins around the entire time in their car seats. Next time Ill bring a stroller. Seems crazy not having carts though, there is a lot of bulky items there youd want one for.Staff was very friendly and prices while a little higher didnt seem unreasonable like they can be at some specialty stores.Loved the Christmas Tree in the entrance, they should let folks shoot Family pictures in front of it for the holidays.
Awesome sales staff to help you find your correct size. They can stretch boots for you for that perfect fit. Excellent selection of exotic leathers!
They have a lot of selection of western wear! Very helpful employees. Cant wait to visit this store again!
This place is pretty cool. The staff are very friendly and helpful. The brands they sell are top of the line. I would definitely recommend.
We will be going back to PFI WESTERN STORE. It is a huge store and has everything u could possibly want in western wear
Everyone is always pleasant. Love the store.
Was made sure I got help an I got the wrong size an they were very understanding I will go back
Great prices, good selection of merchandise, nice store with very friendly employees.
I went looking for boots for my 5 month old granddaughter. Wasnt expecting to find any but I to my surprise there is. The young ladies that I asked to help me was really pilot and sweet. The other employees was also pilot. The store is clean and looks amazing.. Thank you PFI and employees for all your help.
Super disappointed! It’s been years since I have been here. Went I. With my niece and her three children. We were shopping for funeral outfits for their dads funeral. The older lady that has been there forever was so rude. The other staff that usually chases you around the store trying to get their commission tags on your stuff was nowhere to be found. We had one young guy in the men’s section, wish I could remember his name, was very helpful. It was a little past closing when we finished shopping. Im sure we looked like hell, but that’s what we were already going through. Had there been time our $800 would have gone to another store! Sooo.. thanks PFI for making our situation even worse!
Always spend to much money here! Its my weakness. But I love this store and their employees have always been the nicest and helpful!
Omg...the staff at this location is awesome. Ive never owned a pair of boots and the ladies here made my experience the best. We ended up purchasing 3 pair along with wine and clothing. We loved the employees and we will be returning.
Loved this place Courtney was soooo very helpful!!
The selection of western aperal is awesome.Boot selection is overwhelming,but relax staff is awesome.Yoy will walk out with the right pair. I recommend this place
Went to PFI to buy a pair of Delilahs Ariat boots for my wife and the workers were very helpful and respectful and I would recommend PFI to anyone who wants to have a working pair of boots or going out on the town boots. PFI can hook you up with everything you need including saddles and tack supplies. Awesome store! Great prices!
Absolutely great place fantastic people awesome selection extremely clean should be able to give them six stars
They have really good prices on thier boots
Got a good deal on some boots a belt a buckle and some barbecue sauce from Larrys diner
This is such a great place to buy all your cowboy gear and fashion. I missed the tent sale this year, but that event usually has some of the best deals youll find for hundreds of miles. I live near Nashville, but Id rather wait till Im in the Springfield area to buy anything I need for horseback riding or working on the farm.
Very friendly and helpful staff. Clean store, i was very impressed. First time customer and i will be back!
I bought 2 pairs of Ariat cowboy boots, pointed toes,U shaped toe. 1 Serratelli 100x felt cowboy hat and 1 Stetson 10x cowboy straw hat. I was very happy with all my hats and boots. The salesperson on boots and salesperson on hats very knowledgeable of products. Outstanding place for Western wear.
Very very friendly staff always asking if you need help. My sales woman even got me a pair of socks to be able to try on some boots. I love this store.
Most helpful and friendly staff Ive seen. Highly recommend this place.
Pricey, Purchased several pairs of Boot Daddy jeans and each pair buttons fell off due to pour stuching, wasted money.
Great place to buy boots. Lisa is awesome over there. Very helpful in helping my wife and I both find new pairs today. We will be back again.
Found two shirts. Just what I wanted
Only stopped by for socks...and had success. Lol. Enormous selection of Western boots and wear. Not my thing, but was impressive, nonetheless.
Bought a rope for my grandson and a hat for myself. Real nice gal helped me out. Check-out folks were great. Be back for boots pretty quick. Just moved from Cave Creek Az. Was happy to see the nice collection of saddles you had. Fair prices.
Can only go to this store on a limited basis. I find too many things to spend my money on.
They have a huge selection of clothing, boots and tack to fit everyones needs.
Great store for western wear, great boots and shoes! Even saddles next door! I like that I can order on line!
Darin was my salesman, what a great guy. Very personable did not rush me at all. Helped me with the right choices. Shook my hand when i left. Will definitely be back.
Walked in wearing different boots but showed the Manager a picture of the tag inside of my waterproof Ariat work boots Ive had for several yrs. It was during their tent sale and extremely crowded. He looked at the tag and said it was a discontinued model but didnt hesitate. He then told a salesman to take us inside the building to row x and get a model #XXXX; which, was in no-way similar to the number I had.This was the new replacement to the same boot I had. The only difference is the color of the thread in the barrel stitching and being a darker leather on the toe.Within 20mins; including trying them on and checking out, I had my boots and was leaving the parking lot.This could have easily been a 2 hour; or more, endeavor considering the size of the crowd.Knowing their product to that degree and one on one service; even when overwhelmed, will keep me coming back.
Hotties everywhete
Thankfully wasnt for me, my son thought it would be a good idea to spend 200or son 3 pairs of jeans.........
Very nice store is clean great customer service quality clothes and western boots.Thank you PFI
The customer service was great. I was happy to see the owner Randy there at Christmas eve greeting people as they entered the store and walking the floor asking customers if he could help. Very refreshing to see that kind of service.
After searching around for the item we wanted at other stores, PFI not only had the item, and a nice variety at that, but gave us a very good deal on the price as well. The Salesman was also very helpful. I highly reccomend this establishment.
Yes we have those jeans but not in your size this has happened many times
The employees always make going in here worth while. Large selection, good prices, and quality products.
Nice place, good customer service but not as big of variety of boots as I had hoped for nor sizes of boots needed.
Great staff they helped me find a pair of boots that i love