Online ad misleading. Used car sales refused sale at online listed price, due to not trading in vehicle. Not listed anywhere in the ad, disgusting sales tactic. Spoke to salesman and manager, and lead it is not in their best interest to sell vehicles due to shortage, even if that information was not relayed 3 days prior when appointment was scheduled, and was told it was preferred not required. I will never buy from Bill Marine, and will make sure my family and friends do the same.
What a great dealership! Im an out of state buyer, but they made me feel right at home with my purchase. Everyone I worked with was helpful, understanding and eager to get me on the road in my new car!Tamara specifically was absolutely wonderful to work with from start to finish. She was available and happy to answer my tons of questions and help guide me through the process of a new purchase. In spite of living 200 miles away, Id absolutely consider Bill Marine Honda for any future cars.
I went to Bill marine to get my oil changed a month ago. Last weekend I noticed oil on my garage floor. I checked the oil it was a quart low. Look under the car, and the oil drain plug was missing the gasket. Unbelievable!! I have purchased 4 cars over the years from Bill Marine, in which I probably will not do anymore business. Obviously, the issue was resolved to my satisfaction.
Great place to buy a new car! Jody was very helpful and made me feel comfortable and confident from the time I walked in until the time I drove away in my new ride. Great experience and I would recommend 👍
The service team are great people. Not only friendly, but actually call you with updates as well as immediately when the vehicle is ready. Other dealerships call when it is convenient for them or not at all. I will always take my vehicles to Bill Marine.
Really bad dealership I witnessed a sales manager throw a license plate at a salesman
Another great experience at Bill Marine Honda Service Center. Sub-zero cold snap killed my battery and we are isolating as much as possible due to covid. So asked if I could bring our CRV in very next day, and Bill Marine Honda accomodated us at the time I requested to make my trip convenient. 1/2 hour after arrival I was on my way to my next appointment with brand new battery -- as usual they addressed what we needed when we needed it.
I have purchased many used cars from bill marine over the years. Donnie and chris always give me a good fair price. I have never had any problems with costumer service. I would highly recommend seeing Donnie Lewis if you want a good reliable used car at a fair price. Roger and Karen W
Hope not jinxing myself, but service here has been very solid. Been very happy to get good help. Sometimes that dont come easy these days. Helped out more than once while kids at Cedarville College. Thank-you!
Thinking about getting my 2006 Honda Pilot fixed here needs front end work and a tune up all the likes would help me out...
Great service and repair. And very reasonable too! Surprised me.We all think dealer service prices are higher but not necessarily.Pleased and satisfied with work performed and communication at the onset.
I called 3 local Honda dealerships, Bill Marine had by far the best prices.Great staff and the work was completed in a very timely fashion.Now that I am a Honda owner, Bill Marine Honda is my dealership. Recommended.
James was the best salesman I’ve ever had- and I’ve worked for several years in sales. Very respectful & a fun guy. The service dept was more than great weeks later on a repair I needed. Of the 4 dealerships I visited to find a car, this is the only one I’d ever go back to. I was ignored at the others & never called back. One salesman at another dealer didn’t want to even give me his card- guessing he thought I wasn’t there to really buy.
Bill Marine Honda is the only place I trust with servicing my two Hondas. Friendly staff and very skilled knowledgable technicians. Excellent work every time Ive visited for service and parts and accessories!
Treated great! Clean and modern. Service took about 45 min. to change oil and rotate tires. Around $70. Not bad, especially from an auto dealership.
Got robbed on my Honda civic here and the service department is a joke. Tried telling me I had a $1000 oil leak issue around the rear motor mount (I declined service of course). I put 100,000 miles on it since this crack pot quote and have had ZERO issue. Buy your Honda from Marysville / Columbus unless you want bent over.
Assisted my daughter buying a car here last weekend. The staff was very friendly and helpful. Absolutely no pressure to buy. I would high recommend Bill Marine Honda.
The helpful staff made the difference. I had been to other dealers who acted as if I wasn’t worth their time. This was not the case with Marine. The entire staff was doing everything they could to ensure a smooth process and it worked. The finance department searched for the best rate and it paid off. I want to thank all of them for helping me obtain my dream Jeep. Keep up the honest work and more will come.
The people there are so nice! I had a lovely experience today.
The absolute best customer service and staff I have ever dealt with! You will not regret working with them.
Had an emergency repair situation with my 03 Accord. After a tow in, John in service dept diagnosed, ordered parts and had car repaired in about 30hrs. Quality work good price and fast turn around.
Great service and GREAT people! Really was impressed - will be back!
Kane and Bala gave us amazing service and my husband loves his fit, he is getting 44 mpg. Thank you for your time and help. And for selling us a great car!
Bought my CRV here, love my ride!! Great Service too!!
I have taken our Odyssey to other area Honda dealers and have left very disappointed in the transparency and perceived lack of honesty.Linda and Jason have earned my business with their customer service, knowledge and professionalism. Thank you for a job well done.
We tried the Honda dealerships within a 50 mile radius of us and found only one that acted as if they wanted our business, Bill Marine. Dealing was easy and swift. The staff was knowledgeable and courteous.
The service was incredible! From our initial contact with Jody, to a follow up from Bala, to our decision to purchase and dealing with Eric in financing, we couldnt be happier! We traveled 1.5 hours to purchase from Bill Marine and we are so happy we did. We previously bought a Honda from Lindsay Honda in Columbus and they cannot compete with the price or customer service we received from Bill Marine. Jody also took time after the sale to show us how to operate all the new tech features in the odyssey. Although we have to travel further to Bill Marine, this experience has gained them a customer for life!
Their service department is phenomenal! We were just passing through on I70 and had car trouble that our other dealership hadnt fixed. They completely fixed the problem in 20 minutes and then charged us nothing for it. Super nice people. Highly recommend.
They are most definitely the kindest people I have dealt with in a while. Thank you so much Sharon King
We went here to buy a new van. They were extremely nice but their prices were much higher than other dealers & they valued my trade in much lower than all other dealers.However I have had dealings with their service department & they did a great job there. I just would return to the sales department.
Bought multiple cars here. Jodi is my go to girl when car shopping. And curt in parts will make sure you get whatever you need.
We went to Bill Marine on a Saturday to purchase a new CR-V. They didnt have the one we wanted on the lot but our salesman Corey Gossett promised hed get one and would have it there to be picked up on Tuesday (holiday weekend added the extra day). The deal was signed, sealed and delivered as promised. Very happy with the deal. Corey is great to work with.
The used car lot has nothing but scammers. Lied to me straight to my face about my trucks freon. They are very deterred by you if youre young. They treat you second class. Do NOT recommend
Its a car dealership. We were at the used Honda section. In general I hate car shopping, but my wife forced to come to watch the kids. That wasnt so fun, but rhe staff was friendly and seemed to not mind my kids shenanigans while my wife filled out all of the paperwork which felt like it took hours. The wait was probably the worst part, but like i said the friendly staff balanced it out.
If i had the choice to pick i wouldnt give them 1 star. They way over charge and I wouldnt go back. I wouldnt recommend this to anyone.
This was my first time buying a car at Bill Marine. My experience with my salesman Corey, and everybody else we dealt with at Bill Marine were absolutely great. No problems what so ever.
830 am appointment to get signal mirrors installed in Honda Ridgeline. Courtesy van brought me home. Total time less than one hour. The most efficient service department n the area.
The only car Dealership to go to! Just call and ask for Archie T. Tell him what you want in a car and he will have your car waiting for you. I leased 19 Hondas from Bill Marines. Outstanding customer service and outstanding cars!
Stopped by to see used cars, couldnt find one. Really nice new car selection
I took my Honda CRV in to Bill Marine in Springfield on September 13 2019. Very attentive and professional service.
Great service department.. The prices are better than you would expect from a dealer or any where in Springfield... I take everything there honda or not ( sorry about that rx7 it was a real piece )... Nice to know they are keeping track and using good parts...
I just purchased a 2016 Honda Odyssey from Jody Dobson-Donahue Between Jody and John Welch (the finance director), my purchase was seamless! My wife and I got exactly the van we needed for our large family! Jody was so helpful to make sure that all details were explained about the van! Bill Marine Honda has always given our family great service!
Pleasant experience. Employees seemed experienced and accomadating. Competitive pricing.
KEVIN E very caring always made sure I was happy with all repairs
Dishonest finance managers (lied about what interest rate I was approved for. a difference of 4%) Sales manager was even worse. Rude, pushy, lied about bottom price and well above true market value on a last year model car. Used car appraisal was much below all other dealerships. Went to Marysville and had the exact opposite experience. Saved around 5000 dollars and a lot of hassle. I would recommend any place but here. Sales people were polite and helpful though. Unfortunately management runs the show.
This my fourth Honda car I want thank Don Lewis and bill marine for helping me getting my crv I love my crv bill marine is the best car dealership in Springfield Ohio thank you
Archie took very good care of me as he always does, I wont buy from anyone else
Good sales and nice selection of cars
Don was a great salesman, high integrity and bent over backwards to help and answer questions.
I have been a customer of Bill Marine Honda for many years and have recommended them to family and friends. From the sales staff, to credit, to service, they are all extremely professional and knowledgeable.Working with Bala is always a treat and I consider him a friend.I will continue to be a customer of Bill Marine Honda (and Bala) for many years to come.
I highly recommend Bill Marine. We have bought many new and used cars from them and always receive great service.
I purchased a Prius from Bill Marine. Bill Hile sold me the car. I was utterly floored by Bill Hiles knowledge and customer service. I flew into Columbus, Bill arranged transportation, I was greeted at the airport and drove back to Springfield with my driver. I am incredibly happy with the car and service. If youre looking; new or used — Bill Hile of Bill Marine is your guy! It was fast, easy, and painless. Im definitely giving Bill a call when Im ready to trade up!
They gave me great service and advice!!I will return and recommend.
I want to thank bill marine and don lewis for the new honda cr-v thank you everything that you did for to get this honda cr-v this a great company to do new and used cars. They are great people
Nice car selection. Did not take add long as I thought it would to leave with a new one.
I trust their work, and they are very friendly and considerate.
Terrible service . Try to over change for things you do not ask for don’t let your mother come here
Almost got ran off the road by one of their employees driving a dealer tagged brown Nissan car. Guy was going double the speed limit on columbia, changing lanes with 0 regard for anyone (or a signal)Normally I wouldnt gripe. But if thats how they treat their inventory, youre best going out of town.Looked like a dealer trade from Jeff Wyler too. My condolences to the sap that got that Nissan.
Terrific experience purchasing my new vehicle!! Adam Sils was my salesman and he went far and beyond helping me to get what I want. Answering questions and explaining how the new technology works in my car. And kept me up to date with the add ons I wanted to add to my vehicle. Great experience! Highly recomond when purchasing a new vehicle. And a big thank you to Adam Sils
Shopping for new cars can be so stressful, but we were treated respectfully and honestly at all times
Either your car needs service or youre getting a new car Bill Marine Honda is a great place to shop
Friendly. Efficient...came in with my son
I just purchased a Honda CRV from Bill Marine Honda and had a great experience. Corey Gossett was my wonderful salesperson- very lowkey, no pressure and very helpful and accommodating. He worked with me to get the best possible price without any hassle or haggling. I would encourage anyone to purchase their new vehicle at Bill Marine.
Bill Marine Honda has been wonderful in helping me find a safe, reliable car for my teen driver. Bala Chetty is wonderful and went out of his way to let me know when a car arrived on the lot that he thought would be a good fit for our daughter. Thank you Bala and Bill Marine for outstanding service!!!
The Best !!! Always friendly and excellent service.
Nice, respectful and all around well educated in the needs of their customers
Clean and organized facility, staff is friendly and very helpful.
My experience with Bill Marine Honda was over the top, as usual! Jody Dobson and Bala Chetty are always ready to answer my questions and help me with my decisions. Plus, the CRV is my choice as the best of the best. My new CRV is my third one, and I am so happy with my beautiful new car.
I have always received great service at Bill Marine, and I just bought a new van from Jody. It was a great experience and I highly recommend her to anyone looking to buy. Thanks!
Excellent service and experience! Im considering driving here from Columbus the next time I need something investigated/fixed :)
They got mom a newer lower millage model civic. Time was quick and didnt press the sell👍👍
The ladies inside treated me nice, but they didnt put my Jack away. They repaired a flat tire for me.
Pretty great customer service, in and out no problem!!
Good, professional service.
Service and Integrity are without a doubt the Best!
If I can’t work on it myself, I always take it here to get my vehicles worked on.
Wonderful Service As Always
Good and Quick Service
I love the service center here
Great sales staff and service department
Great people very helpful
I called Honda and a lady answer and halfway through my question she hung up on me
Always great service !
Amazing honda dealership
Excellent, professional service.
Service was great!
Excellent experience.
Very quick and professional as always
Great service
Top notch
Service did tighten my drain plug all the way. Oil all over my garage floor. Calling them on Monday. Hopefully no damage to engine.
Great place to buy a car
Professional and good people
Customer service was great
Great customer service
Awesome!
Great
Nice People, Good service, and quick. Glad I bought my van from them, a lot of other dealers gave me the run around. When I got to Bill Marine to purchase my van, I was greeted, treated very well, got a fair trade value, and a fair price on the van. Service dept is very nice, used my free oil change today and paid for a tire rotation while I was there, they did a recall on my van that I didnt even know existed and had the parts to do it same visit.