Just wanted to say thank you for caring for us during our time of need as we traveled on Saturday we encountered a warning light on our XC90 and even though the service department was closed on Saturday we were redirected to the detail shop and they went above and beyond to ensure we were taken care of. We certainly appreciate your assistance and thank you again. Highly recommend your dealership for your efforts!

Brandon and the service team were excellent. I brought by Winnebago in for Sprinter service and to have some road damage to the brakes repaired. They kept me informed throughout the process and got the work done in a timely manner.

Short of a Perfect 10, (Due to your horrible overnight Delivery service that cost volvo and me 2 extra days of time and money) You are the first Volvo service, that responded to questions and explains any and all details of the service you offer complete with updates by phone or text for those people who are glued to your mobile phones! You even get a video of them inspecting your car!! Compared to my previous experience with other volvo service teams (West County Volvo who only treats you with great service if you are rich or have a new car) Maplewood volvo who charges you hidden fees with no explanation until you are willing to warn others about your poor treatment (Google review) only then did I get a response with no solution offered but I was asked to take my review back., but still refused to acknowledge any questions I had and if you are of any other ethnicity than white, you are not considered a real or valued customer by anyone (service desk to Management. It is a relief to see someone still remembers that no matter who you are you can be a valued customer who can be treated fairly along with trusted service for your car and to be welcomed back. (Me and my girlfriends S60 T5) We may have to drive an hour out of our way but its worth it rather than having being treated like you should be grateful you dont have to come thru the back door and hope someone will take your money because its not needed or wanted. Thank You

I havent bought my Volvo from this dealership because I relocated to Springfield, IL from elsewhere. However, I visited them a couple of times (service and tiny repairs) and I have always had a great time admiring their inventory & their epic car collection next door, while sipping their Starbucks. Service advisor Brandon is always a pleasure to work with. He is very polite and punctual. Everyone I came across were very friendly and always willing to help / talk about cars. Got to interact with Nathan regarding Volvos new pure electric car and he was very well spoken and very knowledgeable. Always a friendly vibe and they care a lot about their customers.

Brandon was great. The video of the under carriage was an excellent way to communicate the condition of the drive train, brakes and tires. It also gave me peace of mind that nothing was being over looked.

Great experience with the Service Department here. Very professional and courteous. I bring my car from over an hour away just to be serviced here. No other dealership in the state can compare to them, they have set the bar much, much higher than the rest. Isringhausen, you now have another lifetime customer, thanks again for the exceptional service!

100 times better than Guiffre. Good work at a fair price and they stand behind it.

Customer attentiveness, ease of service and quality of work done on my Volvo.

Really good service. I appreciate the attention to detail.

I posted a bad review about an issue with a fob and key. Rob and the folks at Isringhausen called us back the next day and asked how they could make it right. Rob apologized and told me if we have any issues to come back and speak with him.I have never had a car dealer take the time to fix an issue after you leave the lot. And with a used car no less! We will be back to Isringhausen Volvo. Thank you for your fantastic service.

Staff is always very attentive and explain things very well. They convey a sense that they actually care about you and your experience.

The service dwpartment is TERRIFIC!!! We were traveling from Texas to Michigan and in a hurry due to an ailing parent. We had a service need, made an appointment on line, got right in they determined the problem, fixed it, and returned the car to our hotel. We were able to get back on the road again and was only delayed a few hours. They were lond, compassionate, extremely courteous and professional. Highly recommend and would use they always if in the area.

Clean, friendly, and able to get me the service I needed with no more warning than my calling to see if they had the parts in stock.

No cars