Easy drop off, but advisor did not give price beforehand, and did not give any feedback on status of vehicle. Did not cover details of any inspection (was one even done?). No paperwork other than receipt showing cost was provided. Good communication on when vehicle was ready.

Had the pleasure of buying my 2021 charger from Safford dodge this month. Luis my sales person was extremely helpful, honest and transparent through the whole process. Finance was quick and easy and also just as transparent! I highly recommend buying from Safford if you want an easy and quick car buying experience!

Baby fiat (the love & joy of my automobile life) got prime service from Steve here! Friendly, quick service and fair pricing. They even gave baby fiat a bath! Highly recommend.

Great people. We appreciate Mr. Rafee and his team for making the deal happen... they are very helpful and honest people. Thank you so much!

Great first impression. Professional service dept staff. Clean store. Greeted me right away. Unlike another near by dealership in Alexandria. Good work. Had a factory tow hitch installed on my Grand Cherokee. No serious problems and felt comfortable having this shop do the job since they had to remove the rear bumper. By the way, another dealership in Waldorf MD tried to hustle me $500 more for the same job. Also, bought my Jeep brand new in late 2020 but steering wheel was a hair off to the right on straight roads. Other Jeep dealer in Alexandria VA said they can’t fix it on warranty because it doesn’t pull, then did a tire rotation and said issue was fixed according to their mechanic. The mechanics at Safford must be more competent because they put it on alignment machine and miraculously the steering wheel no longer is a hair off to the right on straight roads. Will def be going to Safford for my Jeep service needs now.

I decided to drive a little farther than the closest service center to my house because the service is so much more superior than the other. The staff is friendly and courteous. They listened to my concerns and washed my Jeep for me. The facilities are clean and spacious. They offer complimentary beverages while I wait.

I came in for a quick airbag recall. I had a very pleasant experience with the Safford Service Representative. I apologize, but I did not get his name. He appeared very professional and well mannered.

I really recommend this dealership if your interested in buying a car. Specifically the salesmen Michael Oh. He really made me feel at ease and wasn’t pushy at all. Very accommodating and knowledgeable. I really loved the atmosphere in the whole dealership as well, pretty chill vibe and everyone I came into contact with was very nice. Great experience! And I also love my new car!

The process was professional and very efficient but when I got my vehicle back the problems were still there. They told me everything was fixed but that definitely was not the case. I have to take off another day to return the vehicle when everything was supposed to be done. That was a big inconvenience for me.

Always a pleasure to visit Safford - professional and courteous from start to finish. My service advisor Garret Short is the best! Gives great attention to detail and keeps me informed along the way!Waiting for the Jeep is another pleasure with the spacious waiting room, coffee, etc.My new favorite dealership service department!

You did a great job of state inspection and oil change on my 2017 Fiat 124 Spider. You also suggested about $ 500 of preventive maintenance (brake flush, etc), to which I agreed. But then Eddie James sold me a 2020 Jeep Wrangler, and took the Fiat as a trade-in. Obviously, the preventive maintenance was of no future benefit to me, since Safford now owns the Fiat. So, why don’t you refund part of that expense to my account? If you did that PM service on a For Sale used vehicle, would you charge the sales division a lesser price?

GREAT SERVICE!!After having multiple issues with Ourisman CJDR on Richmond HWY, I came here. The part that Ourisman supposedly ordered 2 months ago and hadn’t received, was ordered by Safford and received the next day. The staff offered me a rental during my service so that I wouldn’t have to wait and offered to wash my vehicle. The facility was clean and there was ample space in the waiting area to social distance.

First time attempting to purchase a vehicle outside my home state. I dont write many negative reviews because I have been in the service industry for over 15 years and know how it can be some days. This situation just irritates me to no end as a deal was made and then taken away without my knowledge. Horrible customer service! No communication with me personally between time of deal and dealership getting rid of the vehicle. I had been talking to Cameron and Mercedes over the past month about a 2016 Jeep Wrangler that I was interested in. Mercedes started talking to me when I first inquired but then Cameron picked up where she left off. I went back and forth on emails with him but suddenly dropped off communication with me towards the end of September. I reached out to Mercedes to see what had happened to Cameron because I was in the process of making a deal and she mentioned that she had not seen him for a couple days (maybe sick). Mercedes then got me in touch with Floyd in finance. There was a serious breakdown in communication between sales and finance. Floyd and I were able to come to a deal for the vehicle on 8/30/21 in which I put a deposit down and made arrangements to pick up the vehicle. At NO time did I hear a vehicle needed to be picked up 24-48 hours after sale Because Floyd told me that the vehicle would be brought to the back of the dealership where no one would bother it until my arrival. I then get a call on 9/2 stating that the dealership tried to call me several times. I have 1 call from the dealership on 8/31 that I missed and Zero voicemails or messages of any kind from anyone at the dealership. I am very thorough when I purchase a vehicle and ask all the questions out there to ensure the purchase will go through. I was not even given a chance to come pick up the vehicle sooner. Extremely disappointed with their customer service and the manger has yet to call me. All the reviews I read state that the customer service is top notch when they have walked through the doors of the dealership. This needs to happen across all platforms a dealership has at there disposal.

Our 17 Pacifica had a transmission issue on 95 traveling from NC to NY. Luckily Safford was .5 a mile from us and we were able to limp there. We felt hopeless but the guys there found us a rental van that we could pack the kids and our luggage into all within a couple of hours and we were back on the road. We were fully expecting an estimate for a transmission but they did a diagnostic test and realized they only needed to reset and update some software. They test drove it several times and called us to tell us it was ready. Very happy with the service and honesty.

I recently purchased a new 2021 Jeep Grand Cherokee L at Safford of Springfield. It was a fantastic experience. After visiting many dealerships and having bad luck all around, Matt Barthold, salesman, was extremely helpful by being honest, transparent and informative. Although we couldn’t make a deal at my first visit (as they did not have the exact car I wanted on their lot), they remembered me and the exact details I wanted in my car and found it for me. We were able to make a deal I was comfortable with and they even delivered my car right to my home! Without Matt and Jino’s (finance) help, I wouldn’t have the exact vehicle I wanted. I also had a great experience working with Z in finance as well! He made the process seamless and was a pleasure to work with! Great service all around, thank you.

The service was great but the car was serviced late in the day close to closing time and we had to scramble to get to the dealership before it closed for the weekend. A little earlier notifying the car was ready would be helpful.

My experience was 5 stars! From the minute I walked in, until it was check out time. Eddie called with status throughout the day.Pick up times are great and work around your schedule.Highly recommend!

Cant speak enough great things about Chris Sinclair. Hands down one of the very best car salesman I have ever worked with! He was knowledgeable, respectful and just a great person all around. Unfortunately wasnt able to make a deal at this dealership but I appreciated being able to work with Chris. If you visit this dealership, I highly recommend you ask to work with one of the very best!

Great experience in buying a used car here. John B, my salesperson was knowledgeable and didnt play games. Transaction was quick and easy!

Always helpful and professional, I have always had a good experience when I am there.

Steve Ayala and the team at Safford were excellent. We had our car towed from downtown Washington,DC to Springfield, VA because we knew we could trust on the reliable assessment and service of the Safford Jeep team to accurately report on the damages to our 2015 Wrangler that was vandalized and they help me to confidently work with our insurance carrier related to necessary repairs.Thanks to all.Sonja W.

Alex was courteous and efficient, and my FIAT 500 was serviced and ready within an hour. The waiting space was pleasant, and the bottled water appreciated.I was disappointed that a part I needed for my car, and which I had mentioned while scheduling the appointment, had not been ordered in advance, requiring a return trip to get it. Otherwise, good service!

Fantastic service. Quality parts and labor backed by a great warranty. Would had been 5 stars but they told me my rental car bill would be covered; Enterprise charged me days after. After contacting the service department about this they never got back to me.

Easy to schedule a service appointment. Quick drop off and pick up. Service technicians keep you updated. Overall excellent service department.

Cannot say enough about how great of an experience we had at Stafford of Springfield! Everyone was very professional and courteous! I recommend seeking out Mahmoud, his sales approach was top notch! He saw to it that our family was taken care of through the entire process and walked away feeling wonderful about our experience! He definitely went above and beyond in my mind. Special shout out to ‘Z’, our finance manager who showed extreme integrity in his role! Z worked with me more than any other finance manager I’ve dealt with at a dealership to ensure I was satisfied with my finance options! Cannot recommend this place enough! Very pleased!

This place is amazing. I have bought two cars from this location and i will not go to other dealership if i can help it. The sales staff is amazing and fair, i would recommend. salesmen Badreddine Mahmoud was very professional and helpful got me the best deal.

We purchased a used Jeep from here a year ago, good experience. Had the first state inspection a year later and the mechanic rejected the car due to the fact that new law requires blinkers added to the front deflectors. I called Safford Springfield and they took 100% ownership in the situation and ordered the new parts and installed them in a few hours on a weekend day.I’m particularly impressed with Richard in the service department and his handling of my predicament.We will buy from this dealership again and also recommend to friends. Good deeds/ Good business always circles back.

Easy scheduling, check-in, pick-up. Great communication about my car and when it would be ready. Overall very good experience

Last visit was great was start to finish. I had Justin, previously, I was informed about everything they were doing, going to do, and had done. Communication was excellent. I was a little frustrated this visit and felt like I was a bother to the advisor, who took his sweet time walking to greet me, even after another advisor called him twice because I had questions about paperwork. The paperwork was filled out incorrectly. He seems annoyed at me even questioning, telling me the service tech was in a hurry, filled out the paper wrong and not to worry about it. I just felt like this was visit was subpar to my previous. This may be the norm and my previous experience may have been an isolated event. I even returned an email, when asked about my experience, I said I was frustrated and asked if, in the future, I could request specific advisors. The email was promptly answered with “yes, of course”. No questioning of my frustration or details of the experience.

My car was fixed in relatively short time. They were able to get me in the same day. Eddy was great at getting the parts shipped from California quickly.

5 star rating for phenomenal service from our Advisor, Garrett. I left a different dealership due to the advisors’ lack of knowledge and follow through. As long as Garret is with Safford we will continue to take our trucks to him.

This dealership is amazing, in a half century of car-buying I’ve never had such a pleasant experience. The salesperson, Mahmoud, was wonderful during and after the sales process. He located the exact car I wanted and had it at the dealership the next day. The paperwork was quick and there was no pressure sales of add-ons. When it was time to take delivery Mahmoud walked me through every one of the many features. I couldn’t have been more pleased. But the best part, the dealership manager called me a few weeks later and said he’d reviewed the transaction and I was entitled to an incentive that wasn’t applied. He issued me a check for that amount. That’s an honest car dealership.

What a great experience dealing with Safford Dodge during this purchase. Kenny (Sale Manager), Luis (Associate), and Z (Finance) are exceptional people!!! I will forever continue to purchase my vehicle from them. Thank You Guys!!!!

I have no issues with the quality of service however it is the time it takes for simple tasks. Went in yesterday for a oil change and replace cabin filter. It took 1 hour and 50 minutes. Who has 2 hours to wait on a oil change. This is normal for oil changes.

My vehicle wasnt washed as promised and I was charged $42 to put the interior pad back on my brake pedal. As long as Ive been taking my vehicle to your dealership I would have thought something as simple as that would have been customer service. If I would have known I was going to be charged I would have gotten some glue and done it myself.

From start to finish, Safford Chrysler is amazing. They are welcoming and professional. I appreciated the shuttle to the metro and Justin kept me informed every step of the way. Thank you!

I bought a Dodge Grand Caravan from Safford Dodge at Springfield, VA. The price the was given to me is 18,900, while the advertised price that I received the next day in an email after I purchased the car was $17,500.The car has one chip in the windshield and one small broken piece in the light on the rear right side.I bought the car even before I see it and before I test drive it. Since you can buy a car on Carvana without looking at it, I thought Safford is a big dealer name and they will not risk their name and they will not trick me. I was thinking that I am not buying the car from somebody on the street. I bought the car while it was still at another companion site few hours away.Bad experience. I will not come back to that shop. Imagine you buy something from a salesman and the next day his colleague sends you an advertisement for the same item with a price that is $1,500 less.

Very gratifying experience that sometimes in the past was extremely frustrating with previous auto purchases at other dealerships. My salesperson, Dylan, was desirably in receive mode at all the right times and able to provide immediate informative responses. Although I had very limited interaction with dealer management, the process was smooth, it felt honest, and at the end produced not just the sale of a 2021 Ram 2500, of which OBTW I love, the experience resulted in an extremely satisfied customer who will not hesitate to return for service or questions in the future. Well Done Safford Ram Team! Thank You.

I started going to Safford because of the poor level of service I was receiving at another Jeep dealership (Ourisman in Alexandria). Safford has continuously made me feel good about the level of care my vehicle receives and I never walk away feeling as though I’ve overpaid. I will continue to drive past other dealerships just to get serviced at Safford Chrysler Jeep. The staff is polite and professional. I recommend them to everyone!

One star at best. Very slow service and we had to get the needed parts ourselves. Since when cant a dealer get an alternator and belt?

Experience was awesome. Michael was on point. Went to Fredericksburg himself to get our awesome truck. He did not miss a beat from start to finish. We now own 2 Safford 2021 vehicles

All sales, finance, detailing staff, and mechanics work with exceptional quality. Fair pricing and they keep you informed during the whole process. It made coming in from out of town to buy a car quick and easy. Thanks, Luis!

My experience at Stafford was far better than at other Dodge Ram dealerships. Steve in the service center was helpful, friendly, and communicative. He made extra effort to keep costs down in a very big job. I am much more confident driving my van following their work, and it sounds like a new car now. Vehicle services - Promaster with 100k miles

The service department here runs a tight ship. They are efficient, organized, courteous and always do a great job. Best service department I have ever dealt with.

Absolutely a great experience!!! No pressure to buy something i didn’t want or need. Offered a car wash after as a courtesy. As a woman it’s hard to find a place I can trust. I’ll definitely be back!!

My service was great. But when I asked the service adviser why my breaks on my 2021 Jeep were squeezing. He said there was nothing wrong. I thing I need a 2nd opinion.

I bought a used jeep wrangler, while test driving the vehicle I noticed that the back carpet was ripped, I was assured that it would be fixed FOR FREE. before I bought the car, I bought the car and then I was told that the carpet that was in the car wasnt factory and I now have to pay $1,000 to fix the carpet??????? THE SALES MANAGER DIDNT EVEN BOTHER TO COME TO ME AND EXPLAIN. THIS IS ridiculous!!!!!!!!!! EVEN THE STAFF IN THE SHOP said this wasnt right. *I WAS NOT OFFERED A DISCOUNT*

Very quick service, great communication on expected wait time and service to be provided. Updates throughout wait time. They were busy, yet still took the extra time to clean the car up extra nice on top of the service provided.All around great team.

Best dealer service department on town.Ask for Daniel at the service department, his exceptional customer service is astonishing.Further, they have great prices and more importantly they are a honest dealership.I was told I needed rear brakes at another Jeep dealership which raised my doubts, given that I had replaced them 30,000 miles before. Daniel call me about an hour after I drop my car and said, my rear brakes had 40% left, which I knew it was around that left on the brakes.Can only say, Safford has gained a customer for life. They had make me want to purchase another Jeep from them. An idea I had given up dealing with the other Jeep dealership in Fairfax.Thanks Daniel.

Salesmen we’re not pushy, and provided internet cost with no hidden fees. It was a great experience and I went from test drive to out the door in about two hours. Would highly recommend Safford to others looking for a vehicle. Ask for Alpha, he was great and very helpful.

This was my first time taking my 2019 Charger to this location. They did a wonderful job and took great care of my vehicle and myself. I will be coming back again for future services!

The very best customer service I have ever received! My service representative Steve, was the consummate professional, not to mention extremely kind. He was also very helpful. If you own a jeep, or any vehicle for that matter...I would come to this service department!

I bought a used car there this past week. I got a fair price both on the car I bought and my trade-in, the haggling was respectful and efficient, and the staff professional and prompt. It was probably the best experience I’ve had at a dealership. I’ll go back.

Excellent service, but, I have to be picky. After a service of any vehicle, there should be a complimentary detail or wash & detail at the customers request. Or better yet, this should be policy. The reason I say this is because, yesterday when I got my vehicle back the dealership, it had tons of fingerprints on the exterior and interior. This could have been mitigated by a quick wash and detail. In my opinion, customers are paying 5 star prices for these vehicles and the customer should receive 5 star treatment for the same vehicles.

I had a wonderful experience with all the personnel involved in the purchase of my Durango!!! Keep up the good work.

The service at Safford is exceptional. I have had negative experiences at other dealerships and was impressed with the level of customer service I experienced at this location. I highly recommend coming here for any new purchases, maintenance, and repairs and I will continue to be a patron.

The team always does a great job handling any issue, and I can count on them to keep my Jeep running in peak performance.

Drop my vehicle off Friday morning at 7:40am. Sat in lobby for over 4hrs before the service advisory talked with me. Prior to that I text the advisory but he didnt respond back. I then had to find a way to get home. The kept my vehicle from 10/8/21 until 10/19/21 and the daytime running light that was supposed to be fixed wasnt. There isnt a bulb there and now I have to return for them to complete what they said was completed after having my vehicle for 10 days with no updates on whats going on with vehicle. The service advisor had an I dont care type of attitude. Due to the lack of communication on their end I had some issues at work because this is a company vehicle. Very disappointed in the service I received 😒. I traveled from DC.

Excellent service here at Safford! Had to take my daughters Fiat in for service, they were knowledgeable, polite, kind, quick and friendly! Bob in Service was wonderful, as was the guy, Hispanic male, who drives the shuttle. (Forgot his name)I greatly appreciated the care given to her vehicle and the way the repairs were explained to me.***If you live too far for the shuttle, they will take you and pick you up from the Franconia Metro station.Great job yall! Great job!

Matt was an A1 salesman. Very knowledgeable and definitely went the extra mile for us on our new Grand Cherokee Limited.

Customer service goes beyond my other experiences with another Dodge dealership in Waldorf, MD.They communicated well, were efficient and delivered as promised. The service advisors are friendly and the place is very clean! They even washed my car and restored my hope in Dodge!

A mixed experience. The staff was very friendly and the routine check-up an inspection was performed quickly. However, upon returning home, we noticed light scrapes alongside the passenger side of the vehicle that had not been there prior. No mention of how this may have occurred.

I recently bought a certified used jeep rubicon for your guys. It has been 2.5 months since purchase. Today I had repairs worth $1200. I am not cheap and I know that these cars cost money to fix but you should have known when you sold me the car that the battery was close to being dead and that the rare brakes were almost shot. Your servicemen even said that the things that needed to be repaired was in the 30-35k window. Well I bought the car with 31k so those things should have been thoroughly checked. Remember that your customer value you and expect a high level of service when they buy new used cars and that good customer service goes a long way.

Bob was very helpful and when they forgot to do my State Inspection, he made it happen and comped me the cost. I appreciated his customer service. Negatives: the mechanics left my fabric door panel with very dirty fingerprints as well as my seats. They need to use seat and steering wheel covers. Also, they did not top off my windshield washer fluid during my oil change which I expect as a courtesy.

Friendliest staff I have EVER worked with! Very kind and patient and extremely helpful! Very knowledgeable and worked very hard to help me! Superior product!!

Mr Mahmoud was my sales rep.He is very patient and consumer oriented. His knowledge of (in my case)the Jeep Grand Cherokee is amazing.I HAD questions, lots of questions. Mr Mahmoud answered every one.With my list of options in hand, he and his staff found the perfect Grand Cherokee for me. At a more than reasonable price.Zero pressure from anyone At Safford of Springfield.. That was refreshing.

I was Able to get an inspection and emissions done and way faster then I thought I was going to be done. Great service as always.

Justin was extremely helpful in the whole process with my car. Thanks to all the staff in the department and also washing my car on top of it. Really happy with the service. Thanks again.

The staff was very nice and super helpful with helping me getting my dream car. Mr. Mir and his salesman manager and financial staff were great! They worked with me every step of the way to make things happen for me and to be able to purchase my car and drive it off the lot. Absolutely hands down the best staff I have ever dealt with at a car dealership!!

I have brought my car here on multiple occasions and I always receive great customer service. I have never had a problem here and they always do great work.

Clean, efficient, and friendly friendly m all angles. I was very impressed.

Great experience buying my new car. John was a great salesman and was very helpful. Even stayed late hours after he was supposed to be off work to make sure I was taken care of. The finance team was great to work with as well. Definitely recommend buying from here!

I was in from out of town, NH, and broke down on i95 in the DC area. I had my Ram 3500 towed into Safford Dodge late at night. I called the next morning at 6:30 am, which is when there service department opens, and talked to Bob Mosser. Bob understood my predicament and he got me back on the road that afternoon. I was amazed that they had all the parts in stock and was able to fit me in just before a holiday weekend and a heavy work schedule.If you live around Safford Dodge I would suggest giving these folks a try. They certainly did right by me. If I lived in the area I would make Safford Dodge my choice.Thanks guys for getting me back on the road so quickly. Greatly appreciated!!!

Justin Tae helped me with a recall repair on my car and was awesome. He was very polite and helpful and made the process extremely easy. He had the part repaired and turned around in less than a day. I was surprised at how great the service was. Not used to getting such good customer service these days.

Convenient appointment time. Fast. Well-trained, competent Techs. Neat. Clean. And the final invoice was actually LESS than the quote provided in advance of performing the needed service.Who could ask for anything more?!

Safford is FANTASTIC!! They were knowledgeable and friendly! They quoted me and came in under the quote and early! It was such a great experience! The work was done well and Bob and really all the staff were wonderful!

I love the team!! They always take care of my husband and our family! Thank you Justin for all the hard work you do and squeezing Tony’s wife in for an oil change!

Justin has always taken care of me. He always gives a 5 star service.

Very satisfied with my service. All of the reps who assisted me were, polite, attentive, gave good recommendations and kept me informed.

Amazing dealership with great customer service. The day I came in, I was interested in a truck that was unfortunately already sold. Despite that, they managed to find just the truck I was looking for in another location and helped me make the purchase. Michael OH along with the financial manager that helped me that day were very patient, kind, and hardworking people who tried everything they could to clarify any concerns I had. They made it easier for me to get the truck I was looking for. Overall, great place to go to. Would definitely recommend others to go and check it out when looking for a car.

My oil change was quick, the service advisor was cool. Making the appointment and the online check In was awesome.

Steve from services is the BEST dealership person I have ever worked with. He was extremely kind and worked with me to get the best deal. Will be coming back.

Friendly sales department.They did what they could to get me the best deal.Thank you!

My alignment did not get completed just because your technician had to remove a skid plate under the steering column and wanted to charge an extra $85.00 to remove 4 bolts, i thought that was ridiculous and removed it my self which took me two mins to do and will be taking my jeep back so he can finish my alignment.. wasting my time 😡

We loved our experience with Safford of Springfield. From beginning to end the staff was welcoming and friendly. They made our car buying process as stress free as possible. Special shout out to Mahmoud for the incredible customer service. We will definitely be recommending them in the future.

This location was insanely quick and efficient. Although Im sure many technicians were working proactively to diagnose an issue with my Jeep Compass, Garrett was my main point of contact. Garrett had effective communication that brought my stressful time at ease. Thank you to the staff at Safford in Springfield for fixing my car and getting me back on the road!!

I bought my first car with Safford @ Springfield! I had been searching for a few weeks beforehand and found nothing I really liked until an advertisement popped up with what is now the car of my Dreams! I immediately scheduled an appointment and set off the next day! The staff were incredibly helpful with guiding me through the process, showing me my options AND handing me the Keys to my new car all in one visit! I sped of with my Dreams Car and plan on going on several Adventures this year! Thank you again, Dylan, Mr Z., Mr. Rafi and all the staff at Safford @ Springfield for making my first Car buying experience a Memorable one! #TeamEscape #TeamSaffordSpringfield

Great service, the staff ( Steve A. )is very friendly.

They were able to fix a difficult problem associated with my powertrain control module reaching back to Jeep for expertise. They fixed the problem and have also caught other problems such as a u-joint getting ready to fail. They caught it before a catastrophic failure happened. They we also upfront with how much it was going to cost to fix my door lock which was not responding to key fob and did not pressure me to fix it. I switch to them for service about 3 or 4 years ago and been going ever since.

Why go anywhere else? I have had a great relationship with Safford Springfield for many years. From sales, parts, to service, they are a great dealership that I trust.I can be a tough customer and demand excellence from service providers. Safford has my trust and support.

I knew exactly what I wanted. 3 Salespeople combined to help me with my purchase : Spencer Colbert (Manager), Michael (Stafford salesman) and Stewart S.(title clerk). What made the difference was dealership flexibility to allow a mechanic to inspect the vehicle. There are other factors that aided in my purchase decision. One being Safford having a garage in the compound should something go wrong. I was very pleased with the service. You get what you expect.

They go extra mile to ensure that they accommodate my vehicle to a oil change. 👍👍👍 Thanks

Had a great no pressure experience. Rigo was fun to deal with. Went in to get a part for my Durango and ended up leaving with a new one instead.

Made an appointment with no problems and was welcomed by Alex. He took great care of all the details regarding my concerns for my Jeep Cherokee.

Safford Dodge is THEE BEST when it comes to servicing your vehicle. Their customer service is impeccable. My service advisor, Justin communicated with me about what service I needed to take care of right away and what could wait. He didn’t push me to get any repairs done or try to over sell me on anything. As a female, this was very important to me because I feel like a lot of times, the dealership will try to nudge you into buying things that you don’t need. If you are looking to buy or service your Dodge or Chrysler, I would highly recommend Safford for all of your Car needs!

The repair and service was great as usual. Would have been 5 star if my car had been washed like after the oil change 🙃

Wonderful experience picking out our dream car! Everyone was helpful, the process was fairly quick, and we walked away happy. Special shout out to Floyd in financing - thanks for saving us money!

Perfect example of how dealership service should be.I rolled in 10 minutes prior to my appointment time and was courteously greeted by my service advisor Justin Tae. He quickly did the paperwork, the service techs took the car and I waited in the lounge. By the way the lounge was spotless with a great coffee bar.My car was serviced right on time and Justin closed me out an I was on my way.A very pleasant experience. Thanks to the Safford team for Superior Customer Service! Keep up the great work.

Excellent customer service from our advisor, Garret! Easy to get through both by phone and text to drive service through our entire repair process.

The car-buying process was simple! I got a great car and didnt spend hours negotiating. I will certainly be a repeat customer.