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Audiophile
435 W Kearney St, Springfield, MO 65803, United States
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Audiophile
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fl
Review №1

Audiophile is hands down the BEST audio store in the area. They are honest and truthful about everything, and that was number one for me.I also got double the bass output for $400 less than i spent at Carmil car audio. I had my last system for 13 years and never had a problem. Everything Audiophile did was perfect!Geoff knew how hard i was going run the equipment in competition and he tuned the system accordingly. Not only did he set me up with a system that i could afford but one that i could enjoy without any problems. Geoff is really is an expert in all areas of audio, from competition to basic systems for the every day Joe. In general Audiophile is my favorite automotive store. I get my auto parts, my auto repair, my tires, tune-ups, and everything else from them.Over the last 13 years I figured that I saved about $5,000 on audio and auto parts compared to the other shops and garages in town. You just cant beat their prices or their service and you know youre always getting the Best Deal! I recommend them to everyone.

Be
Review №2

Audiophile has impressed us time and time again with their excellent service and large selection of mobile audio, home audio and automotive accessories. They get all of our automotive business. One reason. HONESTY.We have been lied to by every other auto shop. The guys at Audiophile are the most honest people in the area. Our family trusts them with everything. If you want to shop with peace of mind, go to Audiophile. They are the best.

Dy
Review №3

Dylan Rackley on FB. This guy in all honestly deleted my comments from Facebook because I was simply steering my family away from his crooked business, and before he replies I’m sure he will say my review is bogus or they have the best service and the lowest prices and blah blah like Geoff Haefele is always saying but if you look on Missouri case net he has been sued more than once in small claims court! He sells bootleg equipment and if you look up the 417bassheads page on Facebook, you can read all the REAL reviews on this business. I’m surprised the better business bureau hasn’t shut them down yet. But they will swear they’ve done this for 27 years and have helped over a quarter million people and yeah 🤣 go anywhere else literally anywhere 😂😂

ch
Review №4

Very great place to shop. Not tryna rob you and gets you good sound and quality in there products

Ta
Review №5

Have known about audiophile for years now, Ive always had good service and great output if youre looking for good deals and great prices go see them. I have known the owner for years and hes known my family for years, Go see audiophile they are the best in Springfield Missouri.

Pa
Review №6

I can honestly say Jeff did lie to me.He talked to my gf on the phone while she stood next to me. They agreed on a price. Then not knowing she was in the car when I went in store, told me he never talked to her. The price agreed on never happened .They do do good work. Eventually they will get it together or lose repeat customers...

Da
Review №7

I cannot say enough good things about this business. To say that I am more than satisfied with their work would be an understatement. The job they did on my Vette is nothing short of amazing. Both the installation and the sound quality of my system is Perfect.This shop is AWESOME. I will never go anywhere else.Audiophile was highly recommended by a friend who had two show cars built by them. I knew they built custom cars that were in magazines and tv so I went in with high expectations. They didnt let me down.Their guys are genuine. Nothing like those shady salesmen at the other stores who only speak to you if you look like you have money.The quality of their work convinced me but the most important thing is that the guys were so friendly that they made me feel right at home. The last thing they told me is that they would beat any installed price on the same equipment by at least 10% and they did.I took my car to 3 other shops for price quotes. I had them look at my system and give me price quote on the work I had done. The other shops quoted me $850 - $1100 higher for the same equipment and installation. I saved a TON of money by going to Audiophile. Their quality, value and their friendliness makes them number one in my book.

Ma
Review №8

Excellent customer service; purchased just what I needed in my price range. Professional, courteous, and helpful. I highly recommend Geoff and his staff for their integrity and knowledge!

Ar
Review №9

Great service they got me exactly what I needed for my car, awesome prices. Customer service at its best!

Tr
Review №10

The gentleman in there was very helpful understood exactly what I was wanting for my car now all its time to do is hook it up

Cr
Review №11

Jeff and the staff are very knowledgeable in what they do and youll definitely get the best deal in town for whatever your car audio needs are.Definitely a true hidden gem of a shop!!!Worth paying them a visit!!!

Ha
Review №12

Best car audio place around! Ive been a customer here for 15 years!!

Co
Review №13

Hands down the BEST customer service I’ve had anywhere, all stores included. The gentlemen there talk to you like you’re their friend, not someone they’re trying to sell a product to. They’re honest and have integrity. Best prices out of any car audio place in the country. I’m so satisfied with my service here, I’m never going to another car audio place for as long as I’m driving. Very pleased, anyone who comes and stops by will have just as good an experience as I did

Sh
Review №14

Great service awesome prices. Customer service at its best.

Ty
Review №15

This place is a complete waste of time, all they care about is getting their money. The guys know what there talking about, theyre just way to pushy to make a quick sale.

Jd
Review №16

I have been a customer of audiophile for many years audiophile has the lowest prices in town that cant be beat and will stand behind his products 100% I trust Jeff and his judgments and suggestions for systems for my vehicles hands down the best car audio store in town...

Ad
Review №17

My mom got me a double den and subs and an amp threw the payment system they offer qe heard about from the other guys review

vi
Review №18

The nicest people and even had my sons stero installed here and they were the lowest prices out of everone befor thwm i called

To
Review №19

Cant put less than 1 star but place is trash

Ke
Review №20

Do not shop here go to carmil car audio way better he wont rip you off plus if you shop at audiophile you will there over an hour maybe two cause jeff the main guy wont shut up and jeff is literally to dumb to talk to he will tell you whatever he makes up in his head and literally you will get ripped off by the time you leave you will tell yourself you will never go back just to not have to deal with jeff this guy is literally the next Chris gately so full of it and a scam artist I repeat do not shop here

Ku
Review №21

Really nice very helpful

Ri
Review №22

I’ve done business with Audiophile for years and this is the only store I will ever shop at. Geoff is more knowledgeable than any other professional I’ve ever known. Manufacturers included. He had the Midas touch when it comes to sound. He is also kind and humble. You’ll not meet a friendlier guy.They have the lowest prices anywhere, which is great, but the trade off is that they have to deal with a lot of lowlifes who cause trouble and then write bad reviews. Doesn’t matter. These gentlemen are the very best in their field. Highly recommended.

sa
Review №23

My husband & I went into the store a little over a week ago and it was a horrible experience . the employees lack Professionalism. you think your getting a great deal when your actually not on a lot of things. we did some research after leaving we could have gotten the same speakers we bought in person for a few bucks cheaper on line from the actually makers of the items!. and we should have checked reviews before going here it seems this company loves to post peoples public addresses when they dont like what they have to say . i cant wait for them to be rude about this review.

To
Review №24

This guy will lie and constantly change his story with a different excuse for everything, Jeff told me if I bought a radio from him I would get free installation, and I would get the radio installed in 3 days. Joke! Turned into 5 weeks of different lies and excuses, and then charged us 120.00 saying different lies than his installer, never go there

Ur
Review №25

This place is great i went in and he was able to get me some subs and amp installed with no money down

Ga
Review №26

Very informative employees! Would go there again for any audio needs.

Jo
Review №27

No BS, these guys are THE Best custom car audio shop in the area.One intelligent conversation with their staff is all it takes to know.Then youre hooked for life! ( :- DYou cant beat these guys! One MILLION Stars!!!

Ja
Review №28

(Its Jamie) I smile like a little kid in a candy store every time I hear my new subs and theyre still getting broken in..... Im especially appreciative for Geff taking the time to educate me on the power loads, etc as I really didnt understand any of it ..... Thanks again for my new happiness :)

Cl
Review №29

Jeff is a wonderful guy to talk to... If u got a couple hours to spare swing in and he will set u up with great deals and a lot of wonderful stories... Thank you Jeff and the rest of the guys there love my system...

Ha
Review №30

Went in a few days ago to get a new unit, got one that was opened, completely dead, and had a broken harness that was attempted to be fixed by super glue and it still didn’t work. I went back to exchange it for a new one since they don’t do refunds and had a little bit of trouble getting them to replace my dead unit they had originally sold me. Finally got a new one and this one actually works properly.

Ca
Review №31

Insane deal. Wonderful people. Will be back. Got some Phoenix gold 6.5 & can’t complain. Thanks!

Gr
Review №32

Im still breaking my sub in but really satisfied. Had great help from Geoff bc I dont know anything. Ive been blowing speakers my whole life and Im older then Id like to admit. He looked at my amp and box and set me up with a great speaker for a great price. Thanks guys

Au
Review №33

Idc what anyone says about there business they treat me great and always give me the benefit of the doubt great people and great place they will hook you up with good deals come check them out

Jo
Review №34

This place is awesome. The staff is knowledgeable on the equipment they sell and install. Prices are unbeatable, and there is always a sale of some sort going on. So if your in the market for anything car audio or even your boat I would take your business to audiophile. Thanks you guys

Ga
Review №35

10/10 avoid this shop. Customer service wasnt that great and for lowest prices in town most of his equipment was lower end brands like planet audio and boss. Brands that barely hold rated power and do rated power. Would like to support local but this store

Sh
Review №36

Very helpful on stereo information, price range, suggestions and also customer service. I would highly recommend you get your audio equipment from Audiophile in Springfield, MO

Kr
Review №37

Thank u for good sounds...love everything y’all do... y’all get over it the people do good stuff...god bless...good night

Ro
Review №38

Great store huge variety

It
Review №39

Came to this place today and i had a totaly different opinion about this place than a couple reviews i read.the prices were the same as he advertised.they have an easy financing option with no money down and you can get rims tires and repairs to your car threw this places financing.so if your cars broke down come see jeff

Ja
Review №40

The owner and his staff are good responsible people, ... believe me, they did me right every time I worked with them... regardless of all criticism against their business etiquette, they always inquired of my satisfaction and fully carried out their responsibility and conduct to the best of their selection made possible. I will be a return customer.

Je
Review №41

Man these guys are awesomewhen I went in there these guys didnt treat me like a lot of electronic stores do in China sales pitch me they treated me like family it awesome to get such an awesome deal on an amp and to be treated like you were one of us one of your friends usually dont get that Im definitely making this my home place to get car audio I recommend it to anybody I found my new home for car audio you guys rock see you soon God bless

Ch
Review №42

Excellent Prices and great customer service! My go to car audio shop for the last 15+ years!

Sa
Review №43

Super pressuring and manipulative. Kept throwing things in as a “deal” when really he was marking one thing way up. Do your research before buying something from here. He didn’t have concrete prices for anything and was all over the place with pricing. Definitely can tell it’s on the west side of town.

Jo
Review №44

Bought 2 pairs of the massive mx65s and so far only have 2 installed in my car. Man they are loud and sound great. Jeff was really awesome and helped me pick some great speakers. I will definitely be buying from yall again. Thanks Audiophile

h
Review №45

This place is a joke i went into this place about a month ago with my aunt. and she bought a packaged deal . they over charged her on taxes. she contacted them and the manager jeff talked down to her now they are Slandering her name on google review in their reply. this is not okay YES you all fixed your mistake but to harass people is not okay

Dy
Review №46

I bought a set of subs from here. Upon taking them out of their boxes when they were supposed to be “brand new,” there was all kinds of Souter built up from the previous user of the subs. I should have taken them back, but from what I’ve heard is they are cop callers. Instead I still installed them and they worked fine, just the dishonesty and misleading information makes Audiophile a shady place to shop for car audio. And the best part is that they know about their misfortunes, that’s why they try to have people do 5 star reviews for rewards, so they can bury the bad reviews.I might shop here again, but it’s a very low chance. Definitely not worth the time or money to trust these guys.

A7
Review №47

Got some really awesome Kenwood speakers for 19! This place is amazing highly recommend and theyre usually open after 7 too! Fantastic place and fairly inexpensive but great quality. Great deals. Friendly management. Helpful staff. Overall great experience and I’m actually coming back today for more!!

Ja
Review №48

I went in here and asked the guy for a 500w rms or greater subwoofer. He pointed one out and told me the sub had a 1200 watt peak with a 600w rms. The sub actually had a 300w rms with a 600w peak. Guy straight lied to my face and over charged me. I called them out and they said I can come exchange it for a new one with no refund. The guys clearly lied to my face and gave me false advertisement. I don’t recommend this place one bit. Guy is a scam and his building is run down and doesn’t feel welcoming. I wouldn’t send my worst enemy here. This is all facts And the owner is denying it. Please do not ever go to Audiophile. Worst place to ever buy audio.

Ty
Review №49

Dont go to this place the owner will lie to you about the watts and power of a sub then when you figure it out and try to go back he says there is nothing he can do after lying to you about the sub in the first place. DONT COME TO THIS PLACE, owent needs more knowledge of subs cuz he will lie

Ru
Review №50

Always a great deal when you go see Jeff at Audiophile. His years of experience in the industry really show as he works his magic on whatever you may want to do to your vehicle and he is always looking to help his customers any way he can.

Ro
Review №51

Great prices and customer service

ta
Review №52

Waited about an hour no help. No prices listed. Witnessed customer who believed he had a faulty product, clear man at desk did not want to help. Then talked about the man after he left mad. Pawn shop atmosphere complete with 80s bouncer. Could not tell you about pricing saw mostly cheap brands.

Aa
Review №53

(SHADY)Was there with a friend and the owner double talked for about 20 minutes on policies and all kind of rabbit trails instead of exchanging a head unit that didnt work out of the box even after being offered the difference from a sale that the head unit was bought on and explained that he doesnt actually beat internet prices by 10%. Not to mention, if he needs security there any time a customer comes in with broken equipment, that should speak for itself. (SHADY).Nice reply lol. (Geoffrey) is bogus. Again, shady place, stay away! The unit DID NOT work out of box and you told him you would replace it if you had them in. When you got them in, you didnt replace it. That is the truth. Keep your word, simple business practice. Im sure all your 1-star reviews are bogus.

Mo
Review №54

The owner has the worst customer service skills I have ever seen. The prices are ridiculous and he knows nothing about car audio systems. He will tell you anything to get your business even if its false information.

Je
Review №55

Positive. Upbeat. Courteous. Professional. Intelligent. Fair. Honest.They repair all of my cars and do an excellent job every time. Their prices are lower than all the others. All of my friends go to them for automotive work and were all happy with the work they do. Good job Audiophile!

Ka
Review №56

After going to this place yesterday and buying over 250$ worth of stuff then looking at the receipt we noticed they over charged tax...charged us 63.18 on a amount for 289.98.. $289.98 with the tax rate of 8.1% is not $63.18. ..it should have been 23. 49 for tax.. hopefully they will fix this mistake. If not we will be going to our bank.Im also going to add at this point Yes they did rectify the mistake but after the manager called my phone back to back non-stop for 30 minutes. After he kept saying there was nothing wrong since you want to sit here and say that I was verbally abusive Thats fine your customer service is very subpar considering you want to threaten me over a review saying youve contacted the authorities and they know me very well that is BS you may want to stop before I contact my lawyer. I was never once verbally abusive or anything to your customer service I told him they made a mistake and it needed to be fixed Im sorry you all made a mistake and you didnt want to fix it you charged me more taxes than it should have been and this review was made over a month ago so I dont understand what youre coming at me sideways a month later... I should also add that you didnt give us free merchandise It was part of a package deal that your company put out on an ad so do not try and say you gave us free merchandise when you didnt. Also I might add my names not katherine its Kathleen.EDIT 8/31/2020im not going to sit back and let you act like the nice people here your COMPANY didnt see the mistake till i called and sent messages VIA facebook . THEN your manager JEFF took it upon his self to talk to me like i was stupid. NOT once did i curse or say anything bad to this man i have proof VIA the call recording and the fact that i was sitting in a public place at my bank when i called with my sister around me! im glad you think its okay to post my public address like a unprofessional company you are but its not okay that just shows how petty and the lack of respect you have for people. ALSO i will say this if you read back in a EDIT i made I STATED THEY DID FIX THE MISTAKE and also you know dang well and better you all sent that VIA USPS with a signature required so dont play like you didnt. i honestly hope you all understand how this review and your replies make your company look! also i will be calling the Springfield PD to speak to them about this slander10/9/2020SINCE you want to continue the lies about what really happened thats fine i have spoken to a lawyer. and THERE WAS NO FEMALES THERE WHEN WE WAS THERE IT WAS JEFF AND SOME OTHER HEAVY OLDER MAN! Id also like to point out that you keep saying i was rude but never once was i ever rude to your unprofessional employees. and from reading your replies to other customers who have had a horrible time at your location it looks like your company can not handle any one telling the truth about their experience .. witch is very sad shows how unprofessional your company is . and once again thanks for publicly posting our address on a review because you didnt like a review that a customer posted

Jo
Review №57

Great knowledge of their product. They pride themselves on taking care of their customers! Highly recommend.

An
Review №58

Great first time experience great service and great knowledge comes from this place! Definitely will be going back! Thank you guys for the awesome experience I will be sending people your way!

Dy
Review №59

These guys are great! Best prices in town. Did a clean install. Couldnt be happier!

Ma
Review №60

Bad business liar

Ra
Review №61

Best prices and awesome variety. Customer service was great, thoroughly explained everything and showed me all my options for what I wanted to spend. I walked out with a brand new 1500 watt planet amp and 12 planet subwoofer in box, with 1 year warranty for $162.00, Im highly satisfied. Sounds amazing, looks great and hits hard. Recommend to anyone and everyone looking for a sound system

In
Review №62

Love this place! Really good deals and the salesmen helped me learn a ton about the equipment I purchased. The technician stayed late to install my package too! Best place for audio in town by far!

La
Review №63

Good people nice prices. Aaron is awesome. The guy knows his stuff. Jeff knows his stuff as well. Anything u need from music to wheels and tires hes the man. Best in town

Vi
Review №64

Best people to go they can make good deals and you learn a lot about more audio! I have been here three times and it’s been great! -Charles R Golding

Tr
Review №65

Gave me a really good deal. The guys are really nice!

Me
Review №66

Great place to go for your car audio/ security needs. Jeff is a wealth of knowledge and has kindness to spare. Highly recommended!

Kr
Review №67

This place is hands down the best place in Springfield to go to for audio equipment, every time I go there I end up walking out with something due to the awesome deals they work with you. They are super honest and answer every question I have with respect. No job is to big or small for them and sometimes Ive been in to just get advice which is great 👍

An
Review №68

I bought a brand ew pair of ssl 6x9 speakers lastnight he gave what I thought was a deal instead of 30 I would get them for 25 cash out the door for them got them home went to install in my truck and when I hooked them up right off the bad they was bad so I go up today to try and replace aka warranty them he tells me the only way he will do it is if I pay another 25 for the. Receipt or just buy a new set so I y’all to the police department they tell me that he has been doing this for awhile and just wants to extort people for there money

Jo
Review №69

They definately need more employees. The owner is a nice guy but occasionally talks a lot and goes into unnecessary sales pitches. I really think they should get some sort of return policy as well. I bought a used amp and all the screws were corroded. So i returned it for another, then returned that for a sub. So they are very good about working with you. I also blew my sub and they replaced it the next day. I just paid for shipping. All an all they are a good place to go. Just need more help. Make sure you check pricing. They have a lot of good deals but there are certain things that are over priced but they are always willing to beat it March them.Update: Charles is a great guy. They are so willing to help me out which is why I stay a regular customer. One more terminal and they would be set.

Vi
Review №70

Service is impeccable, sound of speakers are fantastic. The time frame I was given for the installation to be done was spot on. I was updated on all that was done. The explanation of dos and donts were easily understood. The price is THE BEST IN TOWN! I recommend thus placing e for ANYONE WHO WANTS DAMN GOOD speakers/system!

Ni
Review №71

I went in looking for gifts for my husband and left very pleased with the knowledge and service from the people working

Mi
Review №72

Geoff is very knowledgeable in the audio industry and very professional.

Fr
Review №73

I would like to say something good about it but if you go there dont deal with Jeff deal with Charles he will work with you better and he wont talk your leg off Charles get straight to the point and make sure that you are getting what youre looking for and give you some recommendations and then thats it wont try to talk in circles and make you think and second-guess yourself

Br
Review №74

Audiophile.... man I tell you what. They are one of the best audio places I’ve been. Great customer service and work with you great on prices and everything . Highly recommend them to everyone !!!

Gr
Review №75

Geoff has spent a lifetime,in the sound industry. He makes people who have no money,or much $$ feel important. I trust Geoff with my car.

Th
Review №76

Got a new stereo, and i have used it since with no issues. Best experience i could have hoped for

Br
Review №77

The guys here are very knowledgeable and courteous and their prices are the best.

db
Review №78

I will never go back very sad place to go to Geoff tried telling me he knows all the biggest manufacturers but dont carry the brands he talks about just low budget stuff with high mark up.

Je
Review №79

I really enjoyed coming into your store! The people are very friendly and polite. Customer service was great and we got really good prices

Al
Review №80

Great place to do business, my truck was in shambles after a thief wanted my Alpine stereo more than me. I decided to go with Pioneer this time around as it is more android friendly, Jeff ordered the one I wanted and in a few days it came in, this was just before Christmas and he worked me into his schedule to get me back in tunes. After getting the unit installed we realized the front speakers were shot, he offered me several brands of speakers, I decided on the Phoenix gold series, I am very pleased with my choice. The installation was a better one than the original Alpine installation, also my unit came with a back up camera and that had to be installed a few days later as the stereo took longer to install due to the crude way in which the other one was removed and Jeff did not charge me any extra for work. I was so pleased I just went back and picked up another set of Phoenix golds for my other truck. I will go back again when more audio is needed.Thanks Jeff for making me part of the Audiophile family.

Sm
Review №81

They got me right in and did a great job installing my radio and my Sirius tuner! Would definitely reccomend and will coming here for anything else i need!

Du
Review №82

First all these guys talking crap have no clue what they are talking about . especially since someone hasnt stepped foot in audio files this is the best stereo company in Springfield Missouri they do you write I want to say first and I have been coming here for 10 years and will never change a thing Jeff he is a honest good going guy he treats his customers well and you take care of us just as somebody to talk all this crap on him hes just not right now I just want to say if you need your stereo equipment done I give this a 5 star rating and come see you again

KO
Review №83

I have visited this store for repairs four or five times now. Ive entrusted the owner with my SAAB 97-X over the weekend. What I like about this guy is that even if he doesnt know everything off the bat, he is determined to take his time and investigate on a very verbose level and even try explaining things to me before he jumps to conclusions. He looks to find the cheapest parts for you that fix the problem that you might be having. He does source mechanics externally for a lot of these jobs but the one that did a majority of the work on my car so far was also incredibly honest and well-meaning of an individual. Too many shops these days are paid big money to simplify a problem and say that a part that is needed which is not necessary and is usually expensive - and they dont usually take their time to explain what is going on with me. There is one other shop that my family has entrusted with business but theyre busier than ever these days and did not have the immediate knowledge or time and resources to work on my SUV, and this man has the time and loves doing it - I can tell he is passionate.As far as audio jobs go, Ive not had an installation from this or any other place just yet - I have my priorities with car repairs and fuel economy enhancements. But he definitely made a very great pitch to me a few weeks ago that I may just undertake down the road - very much beat the prices that a couple of other big-name shops offer in town. I do encourage anyone that wants to work with this guy to research your problems beforehand in order to ensure an expedited process in finding the problem, but hell work on your vehicle as long as you let him. That may not work for everyone, but to me that is assurance of premium quality.I also enjoy talking to the owner about many other subjects - he is an incredibly thoughtful individual. For those who want to find the cheapest, most affordable, and quality repairs while undertaking conversations that are deep soul food, I couldnt make a higher recommendation of a shop in this town. Even if I cant give points in industrial efficiency and say that he knows everything, the fact he likes to dig deep for a reasonable price matters to me more than any other store I have been to. Thanks Audiophile!

br
Review №84

One of the worst shops around. Would not send my worst enemy there. When confronted about the problem. He threatened to call the cops. And deleted every one of my comments on his Facebook.

Mi
Review №85

You have records on old mics. Mics that registered 6dbs higher than todays newer more improved mics. I went to your store and was the only customer there so nice try there. You dont hold a candle in any db competition today. If you can prove me wrong and beat the local guys ill make a public apology and clean your shop for a week for free. If you dont take that deal then we all know you just run your mouth and not your system. My name also isnt Joe so i dont know why you keep calling me that. I guess you have me confused with someone else.

Ga
Review №86

Got on heck of deal on a head unit. Wonderful business.

Ja
Review №87

I have been an Audiophile customer for 18 years, and I have a lot to say.I am a 51 year old Healthcare Professional, and I am very particular about who I permit to work on our family automobiles. They have performed thousands of dollars of work on our cars and I couldnt be happier. They are a first rate business. If they werent, we would go elsewhere. I am a tough shopper. I find the best deals and Audiophile beats every quote I get. They are 100% honest and ethical. Unlike so many questionable auto shops, they have never been one to invent problems in order to make a few extra bucks. I would trust these gentlemen with my life.Next: I have read through some of the negative reviews about Audiophile and it is clear that these are pathetic attempts at sabotage. I will not mention the name, but I personally know one of the men who has written reviews of Audiophile. He has been a patient at one of the facilities where I worked. He has been medically diagnosed with Dissociative Identity Disorder with Schizophrenic tendencies. He has been treated for this mental disorder for years.About the manager, Geoff, I will say that he is the kindest, most honest, most generous, most helpful businessman I know. I was in the store one day when a single mother broke down in tears upon hearing the $660 repair estimate on her car. I watched Geoff send his mechanics to her home to perform the work and he did not charge her one dime. If that isnt the most honorable thing, I dont know what is. I know that Geoff has personally gives thousands of dollars to his companys Charity mission in Africa. They give food and water to the poorest of the poor and pay for their medical care.These whiny one star reviews are not even real. Im sure that some of them are their competitors trying to hurt their business. I say that this is the best automotive shop I have ever used and anyone can trust them to be honest, ethical and reliable. I wish I could give them 10 stars.

ca
Review №88

Jeff is not only an experienced audio technician but he is an amazing caring person. No one will care and work with you like Audiophile.

Ad
Review №89

Great deals and the salesmen are easy to talk to and very helpful. The technician stayed late to get me taken care of, definitely the best place in town!

au
Review №90

Did a great job on my push start!

Ge
Review №91

We at Audiophile strive to please our customers at all times. We have been in business over 25 years and though it is impossible to please all the people all the time, we do maintain a firm commitment to honesty, integrity and customer satisfaction. If a customer has a concern, we are eager to resolve that concern. We stand behind our products and services, and this has made us successful over the years.Some thoughts to consider when reading negative reviews online....1. Most of the negative reviews are FAKE written by competitors and their friends.2. Some customers refuse our professional, warranted installations and attempt to do the work themselves. Some post negative reviews as revenge over our inability to provide warranty service on products that were severely damaged due to improper install or abuse. Manufacturers set the guidelines on warranty terms and conditions. We follow these terms.3. Some of the negative reviews were made by individuals who were prosecuted for any number of criminal offenses. These scoundrels seek revenge after legal action was taken against them. Many businesses have to deal with thieves, shoplifters, and other criminal offenders. We are no exception. We maintain a zero tolerance policy when it comes to criminal offenses, and there is nothing to prevent an embittered individual from taking revenge by posting a negative review.4. We are passionate about our work and our success speaks for itself. It is easy to recognize that reasonable people with reasonable expectations have written positive reviews. When someone writes a lengthy negative review, you can be certain that there is another side to the story which has not been revealed. Consider both sides before forming a judgment. Anyone having a bad day can write a bad review on any company they choose, but nearly 3 decades of successful business speaks loudest of all. We are grateful to serve the Ozarks.

Fr
Review №92

They was great on helping me get an amp and answering my questions. The customer service was great and if anybody ask me where to go to systems for a vehicle I’d tell them to go there and they will get taken care of with friendly services!

Di
Review №93

Got some of the best help from this place. 10 out of 10 would recommend

Br
Review №94

Review #1:My boyfriend and I went to check out Audiophile because weve heard so many people say great things about them. We have been looking to purchase a complete new stereo system, window tint and custom rims and tires for our 2015 Mercedes.The gentlemen at Audiophile are the nicest people we have ever met in a stereo shop. The owner and his staff were totally relaxed and easygoing. They made us feel welcome and valued.The other stores treated us like we were a waste of their time. The salesman at two stores were so rude!Geoff was polite and very, very knowledgeable, but he did not talk over our heads. It is obvious that he is a true professional.We really liked how courteous and patient he was.The best thing was how low their prices are!!! We have price quotes from three other stores, (including Wal-Mart) and Audiophile was literally about HALF the price!!I dont know how these other businesses can charge such exorbitant prices! Audiophile is the only Automotive parts store and electronics store for us. Seriously, no other store is even close. We are very satisfied! I think these guys deserve six stars.

Mr
Review №95

So glad we decided to come here. We ended getting everything we need for the lowest price. Geoff was amazing. I def recomend this place!

Jo
Review №96

Knowledgeable staff, state of the art brands like Pheonix Gold, Orion, Massive Audio, and American Bass. Great Service!!!

Ra
Review №97

Definitely a place of great service! Stayed after hours to help and give us a hand and most honest

Lo
Review №98

They were very nice to me gave me the time I needed to get the subs and amp that would be the best for me.Im really impressed the service that I received.

Sa
Review №99

Great customer service. Very knowledgeable.

Te
Review №100

I would highly recommend great prices and products don’t miss out

Information
11 Photos
100 Comments
4.1 Rating
  • Address:435 W Kearney St, Springfield, MO 65803, United States
  • Phone:+1 417-831-3447
Categories
  • Car stereo store
  • Home theater store
Working hours
  • Monday:Closed
  • Tuesday:12–8PM
  • Wednesday:2–8PM
  • Thursday:12–8PM
  • Friday:2–8PM
  • Saturday:6AM–8PM
  • Sunday:12–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
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