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i AM Wireless Repair Buy Sell
321 Battlefield Rd #108, Springfield, MO 65807, United States
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i AM Wireless Repair Buy Sell
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Fr
Review №1

I highly recommend i AM Wireless! They have saved me hundreds of dollars on repairs and they stand behind their work. I have come to know the owner Jonathan over the years and his commitment to his customers is second to none!

St
Review №2

IPhone 11 Pro Max. Hannah helped, fixed in 30 minutes, works great. Had another phone fixed 6 years ago at Bolivar location too and its still running good. Highly recommend.

Bi
Review №3

Got in quickly and my phones glass was replaced quickly. Unfortunately it was a subpar job. The touch screen isnt properly responsive and then the screen broke again while in a case in my pocket after 4 days. Clearly they are using cheap materials and or incompetent staff. Oh and they dont stand behind there work. Ill never give them another dime. $280 out the window.Added. The reply from the owner is suspicious, trying to discredit my review by saying that I didnt pop up. It was posted to my credit card October 18. I went back and was told that they dont replace broke screens. Ive broken one screen in my life because the phone was dropped. A screen shouldnt break while in a case and in my pocket. So ether the screen was bad from the manufacturer or it wasnt installed correctly. I already ordered a new phone. Id rather drop a grand than deal with this place again.

Li
Review №4

Great company! Wonderful owner, educated staff! These people are always willing to help try to fix any problems you might have.

Si
Review №5

I went in just to get some information on phones because I was having a hard time getting the information over the phone from other places. Darby was very helpful and knowledgeable and could answer every question I had with ease. She was also able to find a case that fit my needs for being rough on my phone quite often! Will definitely be coming back here if I ever need work done on a device.

Em
Review №6

Great service! Super fast! Cheapest around!! Love this place.

Mi
Review №7

My phone wasnt charging and they were able to clean it instead of replacing anything. The price was very reasonable and its all better. Also, I purchased another item and they took off a considerable amount from its price. I would highly recommend i AM Wireless.

Te
Review №8

We called multiple other places couldn’t get through. Called then they got us in soon a possible and under 30 mins. Definitely got to them. Talk to Hannah she was so nice and helpful.

Kn
Review №9

These guys rock, wonderful experience and customer service! I came in last week and got my Iphone fixed, what a life saver! Thanks for taking such great care of me!

Pa
Review №10

Recently brought in a work phone that the screen had shattered on it, Darby assured me that it could be fixed in little as 30 minutes. Excellent service from her, and she made sure I understood everything about the repair. She was very nice, and exceeded my expectations for a phone repair, would recommend her to anyone needing a phone repair!

Or
Review №11

Awesome as usual, 5th device fixed, and took under an hour! Only had one issue on a repair and they took care of it.

Sh
Review №12

Customer service was top notch. They were time efficient with the phone repair and very helpful. Verizon had said the phone was a total loss, but I Am Wireless was honest and fixed the phone. Try I Am Wireless before you spend money on a new phone!

Ta
Review №13

Fixed me right up same day. Note 10+ screen replacement. Phone works perfectly. Thanks guys.

Mi
Review №14

They took it upon themselves to leave a positive review on here using my phone when they had it for repair. It was my phone, but I have access to my daughters Google account on it. They left the review under her name. I didnt know who Hannah and Darby were. I guarantee my daughter didnt. They fixed my phone fine. But this is just lame.

Rj
Review №15

Great service and a great price. fixed me up in no time. 10/10 recommend!!!

Br
Review №16

Darby was very friendly and had great customer service. She seemed to be knowledgeable with phones and what I was needing. Will definitely be back just cause I was treated so well 👍

St
Review №17

We used I Am Wireless to fix my daughters LG Stylo 5. Quick, Great Priced and Great People. We will continue to use I Am Wireless and send all of our friends and family to them for all our cell phone needs

Ro
Review №18

Omgoodness this guy was amazing..just lookin ..and sold me exactly what I needed..God bless josh

Ay
Review №19

They were fast and efficient. Very helpful with making sure the phone was unlocked and helping me chose what i wanted and quick with ringing me up

Te
Review №20

The young blonde lady helped get my protective glass, while teaching someone, and helping other customers in between. She kept great customer service while bouncing around

ca
Review №21

Darby was great super excellent got my phone fixed fast totally recommend will definitely come back if I need to😁😁

Ad
Review №22

This place is the best! Got my iPhone unlocked! Same day

dR
Review №23

Went here with a friend who raved about previous experience here. This trip was much different, the blonde up front was quite rude when questioned about the 2 hour wait for what was put out as a 1 hour repair. This was layer in the evening where as previously we had been here earlier during the day on other visits and had no issues.

De
Review №24

The staff was awesome!! Fixed our tablet, and it works perfect! Fast, friendly, and very knowledgeable!

Da
Review №25

Matched my price from another store which was super convenient Hanna was very nice and was super professional

Br
Review №26

I’ve had to get many screens repaired for myself and my kids phones and this is where I always go. They are fast and friendly.

Ha
Review №27

Had a great experience with Hannah. She got me in and out quick and answered all my questions!

Te
Review №28

Received awesome customer service from Josh. Thank you very much

Al
Review №29

Darby is the beesknees/bomb.com and my phone feels safer thanks to her

Ch
Review №30

The staff is great to talk to, Darbie easily explained phones to my daughter looking for her first.

De
Review №31

Service here is impeccable! Literally will not go anywhere else for any of our devices. They are the most knowledgeable and unbeatable prices.

Dr
Review №32

I had two samsung s6 phones that needed the batteries replaced as they were both old and no longer held a charge very long but everything else worked so we didnt want to purchase 2 new phones yet so we had the batteries replaced.After they were replaced one phone only lasted 4 hours and then would die the other one would last around 8hrs before it would die so I called them and they had me bring it in and they replaced it no issues. Then about 3 months later that same phone started having battery issues again and the battery had actually expanded popping the back of the phone off and they wouldnt warranty it that time since it had already been replaced under warranty once even though it still hadnt been very long so I went ahead and paid and got it replaced and that battery would last about 12hrs before it would die so after 3 batteries I finally got a new one that worked.On the other phone that I had the battery replaced, it has lasted about a year but still never held a charge as good as the 3rd one I got replaced on previous phone mentioned and now that battery has expanded popping the back off and it wont hold a charge either.Everyone who has helped me was always nice and helpful but I dont have faith in the quality of batteries they have to offer considering the ones that were in the phone from the manufacture lasted about 5years without any issues and these replacements dont even last a full year.Rating 3stars only based on how long replacement batteries last but customer service was always kind.

Du
Review №33

Anthony did a great job on fixing my galaxy s9+. I had doubts if he could fix it but, I can say Im very impressed. Thank you I AM Wireless. Ill be back.

da
Review №34

Darby and Hannah are the bees of all the knees. They did a great job repairing my phone in a very timely manner

Ca
Review №35

The staff was very helpful. And pleased with my new glass cover on my iPhone

Se
Review №36

Darbys customer service was above and beyond. She did everything to fix my phone. I will definitely be back.

Ma
Review №37

Great experience with Darby! My shattered iPhone screen was fixed so quickly! Will definitely be back if I have any more broken screen mishaps.

Co
Review №38

Great experience with Darby great place to go get your electronic worked on

Mo
Review №39

Super helpful and speedy. Hannah and Darby are informative as can be!

Ch
Review №40

Having my phone fixed was good by them. Darby was helpful.

Mi
Review №41

Chris fixed my charging issue with an iPhone, and did it perfectly. Great job. Very happy.

Sa
Review №42

After my phone screen breaking Jonathan took care of my screen and fixed it. He’s very professional and cares about his business . Took a complaint and made it right great customer service. Will deal with Jonathan again

Da
Review №43

The staff was super helpful and honest with us about pricing, sell-back values, and time to completion of the repair. Great experience

Br
Review №44

They were great and fix my phone fast. Hannah was great

IC
Review №45

This pace did a great job and very fast. Hannah is great

jo
Review №46

They were a great help fixing my phone. Thanks darby

Le
Review №47

They are really helpful and fixed my phone and now it looks brand new!!!

to
Review №48

Darby was very helpful and curious, great experience!Tonya Hodge

au
Review №49

Best phone repair ever. 100% recommend.

Ca
Review №50

This place has consistently provided excellent service and given quality help everytime Ive needed something. The next time Im in need of a repair, Ill be asking for Mike! 👍🏿

Ka
Review №51

Very helpful!! Josh was great to work with!!

he
Review №52

The I Am Wireless team goes above and beyond to make sure your experience is quick and cost friendly. They’ve fixed two phones and an iPad for us in the last few months. Highly recommend if you’re in the market for a new device or need one repaired! Thanks guys!

Gi
Review №53

Awesome! Took my phone on the spot and had it all repaired in an hour!

Ja
Review №54

I went in just curious about the types of cases for my iPhone, and walked out with a dope phone case! There was an associate there named Darby, and she was a PHENOMENAL rep! I usually hate bugging reps and try to figure things out on my own, but she really displayed a lot of enthusiasm. Definitely made me feel like she actually cared about helping solve my problem as opposed to just making a sale!10/10 recommend! 🔱

Ke
Review №55

Great service and good customer service. Hannah is great

Ka
Review №56

I have three kids one being a teenager. I have come to I am wireless for broken phones and chrome books. Every time I am there I talk to amazingly nice and knowledgeable employees. I have had an employee there advise me once that my kids tablet would be more expensive for them to fix then if I were to go on Amazon and get a new one. He even help me find a very good quality one that my daughter still has today years later. Yesterday I dropped off my sons chrome book and it was fixed in less than an hour. I won’t ever take our electrics anywhere else I trust them here and it’s a huge bonus that they are locally owned.

Sc
Review №57

They got my phone screen replaced quick and in a timely manner! Hannah was excellent and got it done without any issues!

Je
Review №58

Fixed my phone in an hour. Great service!

Ma
Review №59

We had awesome customer service from Josh .. Fantastic customer service Josh ..

Dw
Review №60

This place fixed s10+ quick and Hannah did a great job

Ho
Review №61

They did a great job on my phone, Hannah Darby are the best!

Ce
Review №62

The place did s great job on my phone and Hannah is awesome

Jo
Review №63

This place is awesome they fixed my phone fast and Hannah is amazing

Mi
Review №64

They did a great job and hannah and darby are the best

Re
Review №65

Chris was amazing and helped me with superior customer service. Definitely a customer for life!

No
Review №66

Thus place is great fixed my phone and Hannah is very helpful

Br
Review №67

I had a great experience in store today! When I left I accidentally forgot my ID. I realized late tonight (after store hours) they I needed it for when my son checks in for surgery tomorrow morning and the store wouldn’t be open yet. They met me after store hours to get it back to me on time. Thanks you!

Jo
Review №68

I went here to replace my screen. They ended up having to fix something else as well underneath the screen. I picked up my phone and I noticed the screen was coming off. And my phone wouldnt recognize my thumbprint and wouldnt even let me add it again. It just wasnt working. After reading the comments about how people would go back and they wouldnt fix it or just make it worse, I was super nervous and thought the worst. I went in and the guy who helped was super nice right off the bat. He fixed my screen and when the thumbprint still didnt work, he completely replaced it again and made sure everything was okay underneath. No dust or anything. The thumbprint still didnt work, but he explained why and everything. I didnt leave upset because I know they did their best. And today, just a day after leaving, it has started working again! Great place and friendly staff.

Ad
Review №69

They were amazing and had my phone done super fast!

th
Review №70

So nice, great service and fast!

ha
Review №71

Took my phone here to get the LCD fixed. They do not use authentic apple products & have outrageous prices. My screen after being repaired randomly starts clicking on things and sometimes won’t even work at all. I don’t recommend going here at all!

Jo
Review №72

Anthony was great! Very helpful and new his product well! Very pleased.

do
Review №73

Hannah took great care of me and got me all fixed up

br
Review №74

Darby is the coolest! Did great work, fast and very helpful!

Mi
Review №75

Amazing people to work with. Fixed our phone quickly and very affordable. I would highly recommend for all your phone needs!

Mi
Review №76

MICHAEL ALLEN STORE MANAGER THREATENED ME....WORST customer service ever. I have had nothing but problems with this store. To start with they sold me a phone that didnt work. Came back the very next day according to there policy no refunds so I had to pay an additional $300 to get note 10+. Or wait until they got another note 9 in. Completely BS at this point I have $1000 invested in this place. Get the phone with cellhelmet. Get home to find a dead pixels in screen. Now I am really upset. I could have bought a new one for that price . Goback the next day. They call owner cant cant give me refund. No more note 10+. Imagine that! I ask does cellhelmet cover the screen he tells me NO only if cracked. I am told that when they get another note 10+ I can exchange it. 8 months later never have received call to exchange. Now my phone screen is cracked. No problem I will get it replaced and fix both problems. I go young black guy tells me it will take hours and cost me $100 because cellhelmet only pays $300. Its during business hours so inform him I cant be without phone for 2 hours. I will come do it over weekend. I go back today and deal with MICHAEL ALLEN store manager. First he tells me I have to file a claim with cellhelmet through app. I stated never was told that nor did I receive box. They installed it for me. He looks on the computer, the same one the guy look on a couple day ago and says we dont show a record of a cellhelmet but he remembers me (WE HAVE THE SAME FIRST AND LAST NAME.) And the trouble I had with phone. He said the guy that did the original deal is no longer with them. (WHEN I BOUGHT THE PHONE THE GUY HAD BEEN WITH THE COMPANY THE LONGEST). More importantly I have the receipt showing I paid for cellhelmet. Doesnt matter. He says that he will take $100 of price of new screen so it will be $229+tax. Obviously at this point I am not happy and I state this to MICHAEL ALLEN. but I guess I have no choice but to have it fixed. I tell him I will be contacting owner and he said I would not do that. He wouldnt do anything for you but tell you get out really even if I have a receipt and it Obviously a mistake on your end. I said wow well I will contact someone. MICHAEL ALLEN THEN THREATENED ME. IF YOU ARE GOING TO GIVE GIVE A BAD REVIEW I WONT FIX IT I TOOK MY PHONE BACK. HERE YOUR REVIEW. Maybe I will have better luck with the BBB. Guess you think youre the only one that can fix a screen. Very troubling that someone would respond to this review without doing little research. I am 100% certain the transaction is recorded. Just pull the video footage and listen to the tape never said anything threatening or in a threatening manor. And he clearly looks at receipt. Have a copy on phone. and says it doesnt matter. Just pull the tape. I will respond to email but PLEASE take time to view and listen to tape. Listen to him throw the owner under the bus saying he wouldnt do anything and blame a former employee. Listen to him say if I am going to leave a negative review he wont fix it......after that go back a few days and explain why your employee looked up on computer went to back to see if they had a new screen and said it would be $99. I actually asked him to hold it for me until weekend. ITS ON THE TAPE. review the tape and explain to me why your manager is lying to the owner about what happened and I will pull the review.

Ja
Review №77

How much would it cost to repair or clean my iPhone microphone really well

BR
Review №78

Darby helped me & I had quick service when I really needed it!!

Ja
Review №79

Great service. Fast, honest, friendly!

Br
Review №80

I recommend Josh!!! 10 out of 10

Ra
Review №81

Would recommend, great services. Cheaper than most places on repair also

Am
Review №82

Chris at the Springfield location was wonderful. He fixed my phone in 30 mins. with no problems. Thank you! 😊

Ch
Review №83

Very fast, reliable and professional service from Chris! Love the new screen!

Th
Review №84

I have a wonderful experience everytime I come in they have fixed my phone over 1000000 times i dont even know how you can fix a phone thats been cracked that many times but they find a way to get it done thank you iamwireless

Ja
Review №85

Very helpful, I break my phone often and they are always very prepared and kind. It isn’t expensive either, will keep coming back.

Jo
Review №86

Exceptional customer service that stands up to the test is a rarity today, at best. Once more iAm Wireless has risen to that standard and risen well. My wife broke the screen on her brand new phone and within a few days iAm not only had her fixed up but she also got a fantastic liquid screen protector thats amazing! I am particular about where I send my business in these days. In the wireless world you seem to have so many basement birthed wireless businesses that pop up overnight and only exist to take your money and leave you disappointed. You wont find that here.Thank You again iAm Wireless for being there when life happens. 👍

Br
Review №87

Great service, friendly and knowledgeable staff, we got our phone fixed fast with no complaints. The price we payed wasn’t to expensive either. Highly recommend!

Ka
Review №88

We got my phone working! In and out in a breeze! Thanks Darby!

Ro
Review №89

Staff was very friendly and knowledgeable. The price was very competitive and fair. Will definitely use them again in the future

Co
Review №90

Chris and Chris were outstanding and amazing and were able to restore all photos and backups to my device when the other was broken!

We
Review №91

Fast and friendly service. Was done the same day.

Ha
Review №92

Great place, worked here for awhile too. Always do their best to provide a solution!

Ma
Review №93

Very quick and informative. Very friendly

d.
Review №94

This place did a great job and Hannah is awesome

Ch
Review №95

This place is amazing and Hannah did a great job

Du
Review №96

I dealt with chris he did a great job!

Ki
Review №97

Darby was so much help with the sim out

Sa
Review №98

Hannah was so helpful, got my daughters shattered iPhone repaired in 15 minutes!! Will definitely be back if needed!

Ni
Review №99

Darby hooked me up with a new back glass in a short time. I will be bringing other repairs I need here.

El
Review №100

Great service and friendly staff Hannah and Darby were great

Information
26 Photos
100 Comments
4.6 Rating
  • Address:321 Battlefield Rd #108, Springfield, MO 65807, United States
  • Site:http://facebook.com/iamwireless
  • Phone:+1 417-818-8810
Categories
  • Cell phone store
  • Repair service
  • Telecommunications service provider
Working hours
  • Monday:12–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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