A nice farm and home store. A specialty gun shop is embedded in this location but is not a feature of other locations of this business.

My mom and I have always done business with big r, when the friend who wasnt able to work on her favorite rider,we had seen they offered pick up service for them and figured they were a good and reliable repair service, I purchased another so there would be 2,and so we sent both in for tune ups,the older one had a few issues about running after awhile, they had to pick it up 3 times,still doesnt start now for her they said she just needs to push harder on brake never had to before,was told there was no brake before but there was,wont let them take it again,trying to find a better repairman

They either need people that actually know they’re own dept they’re working in or they need better trainers to train these young kids. Walked in to get a external fuel pump just like the one in my hand that I brought inside and asked if they had any. The employee didn’t know what it was or how to look for one and asked for a lawnmower make and model. It wasn’t for a lawnmower and the kid said well I have to have a model number. Even though we physically had the old pump in our hand in the store. Either train your new hires better or put him in a different dept. we even called true value and farm and home. Sadly they were out but they didn’t even need a lawnmower model number because a fuel pump can be to 100 different things! this isn’t our first issue like this with big r and we buy there a lot but now they have officially lost our business. Shout out to Tru Value and Farm & Home for your expertise and excellent customer service!

We were just dropping off a modest blade for sharpening. Quick in & out and only $5. Pleasant service

Needed a tire for John deere mower. They had it. Reasonable price.

For those of you Bunn workers, its the place that honors the boot rebate!

Great staff very helpful polite and always willing to help with anything thanks yall

Nothing is in stock all back orders everyone is setting around doing nothing but getting paid what a great job

Great place to shop! Clean and organized. Prices are very fair - no markups.

Super helpful with purchase of riding mower and delivery person very nice and helpful. Got it delivered same day.

Went to the Gun and Ammunition section to buy some ammunition for a friend that owns a gun club. No ammunition. Owner told next customer that he would not sell ammunition to me because I resell it. Sorry Mister Owner I do not make a cent on the purchase. Not sorry Mister Gun and Ammunition Owner, I will never step a foot in your gun shop corner again if I even see ammo stacked to the ceiling!!

Employees was awesome an very complite

Still a good place to source many parts - people back in service are not as knoledgable as the old timers that were in there... But they can usually fifure some stuff out after some time

I dont usually shop here, but I will more often. The people were so friendly and helpful from walking in the door to checkout.

Just a great group of people friendly and very helpful, my rating should be way above a 5

O good place to buy any toolsSpacialty chainsaw

I have shopped at Big R for many years. Normally I would rate them five stars but several of their staff were not wearing masks when we were there last and during this pandemic I think thats what important.

Super friendly and helpful all through the store.

Good store they have everything you need if youre a worker you need good work clothes good tools good materials good people good family owned business youre going to get good stuff at Big R

Always out of stock consistently. Best door greeters

They are having staffing issues

Excellent its a very nice clean store very good selection and the people that work there are very polite and helpful

I like there mower service center only ever had a few parts they couldnt get next day or just had in stock

Hard to waited on and over priced

They just stop selling all the clothes that people would buy before I leave riders for women. Or even mens jeans more of a variety now its just a ditto store.

Needed a new bar for my Echo chainsaw and they had what I needed in stock.

I found everything I needed, and its never crowded whenever I go there. Things are quite easy to find even though they remodeled the place.

Great employees make for a pleasant visit.

Customer service for pet department is the best. Makes me feel like im at the vet.

Great place got all the parts I needed to finish a project excited about that.

Always friendly people. Best prices on Stihl and Echo products.

Only place to get the brand of food i feed my pitbulls helpful staff

Good place to buy bird feed

Great store...very friendly. Well stocked.

Great store and staff.

Kinda like a skeleton compared to what they used to be. Not much in the clothing section anymore.Honestly they look like they are on their way out...and thats sad...

Great place to find the little things like washers and cotter pins. Having tires put on rims for the cart we pull behind the lawn tractor. Great group of people, always helpful, knowledgeable and friendly. Its nice not to have to walk all over like the box stores. Always try to shop locally owned. Unique items for sale.

Had two different employees ask me if they could help me find what I was looking for.

Well stocked clean and friendly.

Nice store 💕

Love love love Big Rs. Menards lost us as customers after ripping our items off the checkout counter because we didnt have a mask on. Went to Big R for the first time and the staff was great and they had everything we needed

Very good selection of work boots and a very good selection of sthil products

Dropped off a snow blower and was told it would be 1 week. Called after 2 weeks and was told guy was on vacation. Called 2 weeks after that and they said they were waiting for a call from me that they left me a message. They did not. That was a lie. Then they said they cant fix it as they couldnt get the parts. Went to pick it up and they couldnt find the ticket. Found the snow blower but did not put the broken handle and rope with it. Thought it was in the bag but it wasnt.Called them and they said it was with the snow blower....no it wasnt. Took the snow blower to another shop and it didnt need any part, just needed the carburetor cleaned. Recoiled a new handle and rope and it works perfectly. Big R charged $30 to do nothing. My guess is they didnt even look at it. Had it a month. Terrible service.

Couldnt find what I needed here also expensive

I have always enjoyed my visits to Big R, every employee that I have ever met was very helpful and knowledgeable and the are honest and helpful, they are the number one place to go for repairs.

Slim pickens. Dont know if they are going it of business or closing out some of their stock.

Didnt have any canning equipment, but had useful information!

Great place good gun selection

VERY knowledgeable about the products they carry.

Great store, almost anything, Big Rs got it. Been here a long time well established. Easy access large parking lot.Snow plows,power equipment,stock supplies, much more.

Was shocked to visit Springfields store today. Not a single associate wore a mask. Couldnt stay due to the health risk. Shame on them

Awesome store. My go-to for home/yard/pet supplies. Huge store, clean, big selection, great area, safe, plenty of parking.

I have always loved Big R, but today I love it even more! After I had completed my shopping, I went to start my car and found that it wouldnt start. I went back into the store with my 2 year old to call someone for help and stay warm. An employee immediately asked me what was wrong, and when I explained and said I needed to go pick up my other child from preschool, told me to stay right there. In less than 10 minutes, they had gotten my car started and had me on my way. When I returned to purchase a new battery, the employee was waiting on me and swapped out my battery quickly despite the falling snow! While we were waiting, another employee complimented my childrens behavior, and asked if she could buy them a few tootsie rolls. Above and beyond! Im beyond impressed and thankful!

Big R is a very nice family owned farm & home store. They just opened a gun shop and offer a 10% veterans discount.

Customer service went over and beyond in lawn mower section.

Most wonderful since they rid of the last manager

My husband loves shopping for his collectable Ford Trucks & Scaled John Deere Tractors here. Prices are always reasonable. Store is always filled with cool mdse & great bargains. Its a unique place too find that special something.

Very helpful & nice staff. Great place for outdoor needs. Birding section is best in Springfield, IL. Local honey & hot sauces. Worth a walk through if youre living in the area. The place grows on you.

Hard to beat there saw and trimmer selection

It used to be great, Now its hard get around or find anything

Always a great place to shop. They have almost everything you need for home or the farm! The guys in the mower shop can get you whatever you need to keep your equipment going strong!

Big R is a Farm & Home Style store. Its not a chain its locally run by very nice people who provide some of the best services in the area. If you need a chainsaw Small Engine are there lawn Implement repaired this is one of the best places in the area to get service. They are a Stihl chainsaw dealer and can help you with your needs.Dont forget to click like if the review helps

Always a great place to shop. Staff friendly and helpful.

You go here for stuff to fix your junk.

Good service at the counter and register.

Friendly and helpful staff. Lots of merchandise for home improvement, including power and hand tools, all sorts of hardware, plumbing and electrical appliances and tools, plus everything imaginable for lawn and garden projects and maintenance, as well products for pet and livestock care - all at reasonable prices.

Good place to visit for farm and outside work supplies. Workers are knowledgeable and polite. Selection is limited, but product quality is very good.

Everything you need and good customer service.

Big R was great staff very helpful got several parts for my mower but I couldnt believe they had I thought for sure I would have to order them.

Its a great place to shop for the things I need around the farm

Good selection, decent prices, good shopping experience, but less than useful website... while you can search for categories of goods carried, you cannot search for specific items.

Picked up a mower tire I had serviced here. This place is great. Always a good experience when visiting here.

Went in looking for flannel shirts and dog treats. Enjoy the quiet but friendly atmosphere.

Service department is always helpful on parts and fixing small engines

Posted hours say open until 8. Went there at 6 and already closed.

Best in Spfld. Always helpful friendly and good prices. The got something new go check it out!!!!!!!!!

Stop by before going to Lowes much cheaper in most cases

Helpful staff clean better than rual king

I really like the new firearm area in the store

Enjoy this type inventory

This place has always had the best price on mulch. We have gotten other gardening items from them as well. They seem to have a little bit of everything here.

Bring your 4 legged friends to serve Ms. Donna...she adores them and gives them treats

Big Rs in Springfield they got a lot of good stuff there especially in pet some foods for your animals

Always great

The front cashier was awesome. He knew where everything I needed was. The 30 amp plug I needed she took the time to page someone and ask. It was awesome. She made sure I found everything at check out. All the store was well organized and well stocked. All around great experience!!Came in again. They have everything farmboy including toys. Great quality toys only here. Carhart and tons of overalls. Lawn furniture and all lawn supplies. Tons of camper parts. Great pet section. No key holder in the front. They are building a new gun center. Whoop whoop. Will be nice I bet.

Good selection of various hardware and farm/ranch related items.

Needed a snowblower belt. They helped me find it and they was fully stocked with belts.

Had my lawnmower for 7 weeks. Poor communication and professionalism. Failed to communicate with manufacturer on parts, I had to do most of the phone time.

Never have what you need

Great store, but I recently noticed a lot of the shelf tags are outdated, shelf displays a lower price than cash register

Was looking for perennials and there were very few, mostly shrubs, but only a couple of perennial flowers. Loads of annuals. Otherwise, the staff here seem very nice and knowledgeable.

Big R has a nice new awesome gun section

Found everything I was. Looking. For. Well stocked.

Best selection of reasonably priced boots and work boots, and hats, that we found in the Springfield area.

I have yet to find a problem that Big-R couldnt solve. They always have the right answer.

Always someone to help and many products to choose from! Prices reasonable compared to some so over Ill be back again and again!!! Love this store

Had what I needed

Frustrated with the mower repair shop. Called ahead to locate a place to repair my mower and was told 7-10 days wait list. So, I borrow a trailer and take it in within the hour to drop off ... but when arrive, I am told it would be 3-4 weeks and shouldve not have been told 7-10 days. Called after a 2 1/2 weeks to get a status but they dont even want to look it up to see where it is on the list...Now saying that I shouldve been told Itll be at least 4 weeks from the date dropped off. Frustrated with Big R. Why were they not honest up front? I shouldve gone elsewhere. Still waiting...

Excellent selection for all your needs.

AWESOME! Cashiers were SUPER friendly and very helpful....