I had a very satisfying experience with Advanced Hearing. They were equipped to repair/maintain my brand of hearing aid on my initial visit. They diagnosed the problem quickly. They gave me a free baseline hearing test so that we could better monitor my future hearing needs. I believe it is important to work with professionals who provide great customer service and expertise. I plan to continue using Advanced Hearing in the future.

I first met the staff with my elderly in-laws needs...being impressed then, I returned now to address my own hearing deficiency. Still the same people - and still on-top of cutting edge technology. Jim and Beth are professional, knowledgeable, compassionate, pleasant and competent. This is the place to go if you need help with your hearing. Tom - Eugene

Professional, knowledgeable, gave us a lot of information on hearing aids & hearing loss. A lot of time was spent answering our questions, and we never felt rushed. We were given options, (the differences explained), along with a loaner set of hearing aids to test! After a weekend, it was clear these were a huge help and they were exactly what was needed. Hearing aids ordered, arrived very quickly. Small discount for paying cash was a nice bonus! We definitely recommend Advanced Hearing Plus!

All of the staff at this office were helpful and warm. I had to ask multiple follow up questions due to some confusion with my insurance and I always received kind and friendly responses and service. Highly recommend.

Friendly, professional service! I got clarification on questions Ive had for a long time. The testing itself was easy! Im no longer afraid to have my hearing tested.

Jim Downing is a complete professional. I really enjoy visiting this office for my hearing care because both Jim and Beth are extremely knowledgeable, caring and hard working while still being down-to-earth and easy to communicate with. They always do their very best for their patients and I highly recommend them!

Qualified, capable, trustworthy and so very kind! We even took our dear mother here for an evaluation for severe deafness and they chose the correct hearing aid for her! We are very thankful for them!

Always a pleasure to go here. Bought my hearing aids in So Cal but I still get wonderful treatment here. When needed, I will defiantly replace them here.

Beth (front desk) is so kind and knowledgable. Dr Zamora is a pleasure to work with. She definitely knows her stuff. Dr. Zamorra is up front with her pricing and doesnt overcharge like they do in Roseburg. Im glad I went to Springfield for my hearing aids!!!!!

Beyond their professional, knowledgeable, and very friendly, and personable service, I especially appreciate their caring about people from the time they walk in the door. This is the treatment they gave me, an out-of-town person, even knowing I won’t become their customer. Well, I WILL become their long-term customer because it is worth the almost two-hour drive to get the quality and caring service they offer!

The most personalized service and care for their clients. Jim and Beth are at the top of their game. Well worth driving in from the coast!

These people are absolutely TOP DRAWER. Always prompt, helpful. Ive brought in devices with problems and theyve always found solutions - even looking outside the box. And always conservative in charges!

Its always a pleasure to meet with the folks at Advanced Hearing. No feeling of being rushed or pressured. I really appreciate the opportunity to try different devices in order to make an informed decision.

Friendly and supportive to the max. Also knowledgeable and professional. I havent heard this well in years.

Great help with hearing aids. Nothing worse than having to say what all the time. Advanced Hearing makes you feel special and important and they get the job done.

I have been using Advance Hearing Plus since Jims father Sandy Downing was located over on West Eleventh Street in Eugene, Oregon. I have tried other audiologist with very little success. I have not had the care that Advanced Hearing Plus has given me. Advanced Hearing Plus really cares about me as a person. They have never tried to sell me something that was not the right thing for me. They never make me feel rushed and make me feel like family. Can not find a better hearing aid place that will give you that kind of service. Thank you Jim and Beth for CARING about Me. Kenneth R Hull, Lincoln City, Oregon

Jim and Beth are very knowledgeable and pleasant to work with. They are interested in their product meeting my needs and my satisfaction.I thank the Lord for them.

Advanced Hearing Plus has been a joy to work with and entrust with my hearing assistance needs. The adjectives which come to mind, based on over six years experience, are professional, caring, knowledgeable, friendly and convenient!

Great place. I love my hearing aides. I would most definitely recommend them.

Jim and Beth are friendly and efficient. They were quick to fix any and all issues I have had with my hearing aid. Thanks Beth and Jim.

Jim and staff are great. Professional and understanding of the issues of the elderly. I highly recommend!

I love the staff there, they are very friendly and caring, always eager to help. I always leave feeling well taken care of.

Very friendly, and efficient. Sensitive to my timeline. I am enjoying hearing my grand children!!!!

Had excellent service..felt more personal then dealing with others..thank you so much.

I always get treated very well by the friendly and well informed staff. Advanced Hearing is a great choice for all your hearing needs.

Advanced Hearing Plus did a great job with my hearing aid needs. They were very friendly and extremely helpful, I would recommend them to my family and friends.

The staff at Advanced Hearing Plus have been very accommodating with regard to providing me with different brands of hearing aid so that I can assess which is the best product for my individual hearing needs.

My visit with Advanced Hearing Plus was a very wonderful experience from the very first visit. John was highly knowledgeable, service oriented, no pressure selling, genuinely wanting to help a client to get the best hearing device based on their needs, income, etc. Beth was very nice & competent with all the paper work, booking appts, etc. I was very impressed & would highly recommend Advanced Hearing Plus.

The most complete hearing exam possible.

Always a great smile and welcome. Great service also.

Very through, friendly, expert service. I would highly recommend Advanced Hearing Plus.

Iam currently in Germany listening to museum guides because Beth took my broken earpiece a day before departure, fixed it, and it works like new. A million thanks!

Excellent service and attention to detailBeen coming here for a very long time. Always happy!

No high pressure, only the facts of the testing. We highly recommend them to all.

Annettel, Thank you for the opportunity to comment on your quality of service for Grace and myself.we are very pleased with all the problem solving and personal attention to our many difficulties.We will recommend you and your firm to our friends

A very good business to trade with, good service and good personalthat know their business,,, and good products

Fair caring good people to trust

As always they are very helpful and professional. I would recommend them to everyone

Very knowledgeable and professional staff. They took the time to answer all my questions and address all my concerns.

Very helpful, quick to figure out the issues and best of all the fact they had a loaner while mine was being repaired! Thanks you very much!!!

Always helpful and ready to solve a problem!! Great people!!!

Great service, friendly people.

Good people, Easy to deal with, always ready to listen.

Very friendly and professional

Great customer service

Excellent service!

Beth cleaned my hearing aids without an appointment and did it with a smile, recognizing me without introduction. I trust her, and Jim!

Greatest Service Ever

Quick and efficient

Excellent service

Very friendly