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Heartland Hearing, Inc.
2060 W Iles Ave c, Springfield, IL 62704, United States
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Heartland Hearing, Inc.
Comments
Ka
Review №1

The kindness and care this office showed my 95 year old mom was unbelievable. They took the extra time needed to clean the wax build up from her ears and was more than patient in explaining how/when she would receive the new hearing aides and what time would be best for her. We never felt rushed and I am so happy we found them. Definitely use this office, they TRULEY care about the patient! Thank you!

na
Review №2

My husband and I both use Heartland Hearing. Both Dale and Wanda are most gracious and kind. They always go the extra mile to be sure you not only understand everything about your hearing aids, but show you how to get the most out of them.Nance Woodward

Wi
Review №3

Dale was extremely thorough and explained everything in an easy to understand way. We were not rushed and left totally satisfied. Would totally recommend for anyone with a hearing issue.

Da
Review №4

The doctor was very informative about the devices and was excited to yet help another person enjoy the sounds of life. His concern for others hearing is at the top of the scales.Making life a better experience for his patients. Thank you!My second visit was awesome. I learned more about my hearing or lack thereof. I was fitted with my new hearing aids. I left the office and could not believe how many birds were chirping outside. Thank you! Thank you!

Je
Review №5

I was looking for a hearing aid professional to help me select the best type of hearing aid for my situation. After checking several choices on the web and reading their reviews, I decided to contact Heartland Hearing in Springfield IL. I was impressed on my initial visit with Dale. He was very professional and courteous and answered all of my questions. I am looking forward to working with him in my search for the best type of hearing aid for my situation.

Ti
Review №6

Fantastic people, always caring for your hearing needs. If you want to purchase hearing aids and want the post purchase care, go no further than these kind folks, they do it all, from testing to making sure your aids ALWAYS perform flawlessly. Go here !

Le
Review №7

Two of the nicest people you will ever meet. They care about their work and care about you.

Da
Review №8

Great experience. Very caring and knowledgeable. Only allowed 5 stars but they are definitely 10 stars in my eyes.

Ja
Review №9

I’m happy to share my time spent at heart land hearing. They are friendly and willing to always assist you in answering questions or In my case finding solutions. I recommend the office and the staff members for being number 1 to deal with and to get an honest deal. Thank you Dale and Wanda Jack

Ju
Review №10

Wanda and Dale were helpful to provide any information we needed and were easy to talk with and very professional.

Pa
Review №11

Staff was very friendly, helpful & genuine concern about what they do. Makes you feel like family.

Mi
Review №12

I have had nothing but positive experiences with Heartland Hearing. The office is clean, and they run on time. Dale and Wanda provide superior customer care. Dale concentrates on wellness of the mind, body, and soul. I give 6 Stars if I could!

Ka
Review №13

Best decision I made to go to Heartland Hearing. Dr Dale and Wanda are great, friendly and professional. Dr. Dale took his time and explained things every step of the way, from testing to finding the correct aides to meet my needs. Great experience. I definitely recommend Heartland Hearing.

Ro
Review №14

Heartland Hearing has provided excellent service and care for my hearing needs. They are always professional, courteous and caring.

El
Review №15

When I first moved to the area I picked a place at random from hearing aid ads with coupons. I met Dale on my first appointment. I was very comfortable with him. He listened as I explained about how I had tried hearing aids in the past without, I felt, much success. After a hearing test and discussing hearing aids and my lifestyle, we made a decision. I have been happy with my hearing aids I purchased that day. Ive been going to Dale ever since. When he left the first place I was going, I went ahead and went back to that original office. It just wasnt the same. So I was on the look out for where he went. When I saw the ad about where he was located I immediately called, made an appointment at Heartland Hearing then cancelled the appointment for the other place. Im glad I did. I will continue to see & follow Dale for my hearing aid needs. He is very personable, genuine person.

Ca
Review №16

So attentive and caring. Dale & Wanda always go the extra mile and stick with you through every appointment until you have the best hearing possible. Great at working to get you the best price. Hands down I will never go anywhere else. I didnt know how much I was NOT hearing until Dale helped me. I never feel rushed and feel I can call at anytime.

Ge
Review №17

Good people to do business with. Both Dale and Wanda are very attentive to your needs. I have my first set of hearing aides from Dale. They are resound. I love how they hook up to my phone via blue tooth. I can change setting to sound different and work in various situations from my phone. I also hook my car phone to my hearing aides and have easy hearing in that situation. Ive had my HA for 1 1/2 years and love them. They make things so much better and doing business with Dale and Wanda made everything even better!!

Da
Review №18

Heartland Hearing has been my hearing aid firm for over a year now. I have been totally satisfied with my hearing aids and the care and service I have received from Heartland Hearing. Dale and Wanda have been two of the most professional people I have ever deal with, while at the same time have always been the friendliest team on every one of my visits for routine service. It is always a pleasure to visit with them. They are like family.

Do
Review №19

Very good service. very knowledgeable

Sa
Review №20

Dale is very knowledgeable and down to earth. He explains things in language that one can understand. He takes time to answer your questions. I feel he isvery personable. I would highly recommend him to anyone who is having difficulty with their hearing.

Ch
Review №21

I have been with Heartland Hearing since I started wearing earing aids. They have been very accommodating about everything and anything that I have needed. I cant say enough about Wanda an Dale she has changed my appointments sometimes three times in one day just to make it fit in my schedule. An Dale is very attentive to the way you hear an the way they fit thank you both. I would highly recommend Heartland Hearing. Chris

Jo
Review №22

Very satisfied with my hearing aids. Dale is a really personable guy and easy to work with. Highly recommend!Signed Jerry Libben ( using my wifes Google acct)

K
Review №23

I have dealt with other Hearing Instrument Specialists and can state unequivocally that Dale Brann is by far better than any of those. Dale has a caring manner and a professionalism that make you feel at ease and know that the best is being done for you. He is knowledgeable about the different products that are offered and helps you select the one that is the best for your situation. Dale takes time to learn about each person who comes to him for help. He then uses this information along with his expertise and compassion to help you make the best decision concerning your hearing and continues to work with you until you are satisfied with the result.I guarantee that you will be treated kindly and professionally from the first moment you talk to Wanda on the phone or in the office and through each visit with Dale. They both work together to help make a positive difference in your life .

Br
Review №24

Very helpful and knowledgeable staff that bends over backwards before and after you get your hearing aids. They help creates some very specialized custom hearing aid profiles for me that made all the difference. Highly recommended.

Li
Review №25

I have been wearing hearing aids for over 20 years. I have dealt with 5 previous hearing aid specialists over the years. This office does a perfect professional job! I am feeling so blessed to have found Dale! Quick initial appointment! Hearing aids came in very quickly! He worked me in ASAP. Based on his recommendation I am hearing things I have not heard since before hearing aids! In the first day Im feeling closer to a hearing person. I turned off close captioning! I have significant loss.i am extremely satisfied. Call for an appointment today. Dont wait!

Wi
Review №26

Great place for obtaining hearing aids. Have recommended to all my friends.

Je
Review №27

Dale and Wanda are great Audiologists. I should have gotten the proper hearing aids long ago. I had gotten my last hearing aids from the internet and put my hearing health at risk. Dale took time to explain every thing about the new Ressound hearing aids. I love the adjustability of the aids. Dale also took time to remove excessive wax in my ears and made sure I was comfortable during the procedure. I would recommend Heartland Hearing to friends and Family.

JI
Review №28

Maybe it was a guy thing but I was reluctant to admit I had a hearing problem. Fortunately a very good friend referred me to Dale at Heartland Hearing Aids. Dale tested my hearing and I found out just how much loss I had. Dale educated me on not only my hearing needs and issues but facts I did not know regarding the relationship between hearing and brain health. Dale has equipped me with devices that have changed my life. As a matter of fact I can hear things now that I really dont want to hear!! Seriously I am glad I swallowed my pride and listened to that good friend with no regrets and a ton of gratitude to Dale (and Wanda) for putting me on the path to enjoying life a bit more. What did you say? is not in my conversations with my wife or in public. Thanks, Dale.

Jo
Review №29

Great team. Fast and friendly. Fixed my problem with one quick visit.

Pa
Review №30

I would highly recommend Dr. Dale Brann at Heartland Hearing as he has been the most knowledgable, patient and caring doctor I have found. He answers any and all questions I have had. This is the third office I have been to for my severe hearing loss, and I will never look any further. Not only is he an expert at what he does, but his compassion is endless.

Ja
Review №31

Dale Brann, was very nice and his staff also, I would recommend his service anytime.

Mi
Review №32

This definitely the best place around...very caring and affordable.

Al
Review №33

Heartland hearing was very professional and helpful. They know the latest products and technology.

Ro
Review №34

My father Alvie Fishburn has been receiving care from Dale Brann, H.I.S. for over two years now. He is very pleased with the support that he received and would strongly recommend him and his practice.

Aa
Review №35

When you call, ask for Dale.Hes one of the best in the industry.

Information
15 Photos
35 Comments
5 Rating
  • Address:2060 W Iles Ave c, Springfield, IL 62704, United States
  • Site:https://heartlandhearingaids.com/
  • Phone:+1 217-993-9198
Categories
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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