user
Honda of the Ozarks
2055 E Kerr St, Springfield, MO 65803, United States
Appearance
Honda of the Ozarks
Comments
Ch
Review №1

Was a very easy process with Honda of the Ozarks. This was my first bike and I felt like I was being treated fairly. Price was the best in the entire Midwest US so I drove from Texas to pick up this Rebel 500.From working with Brian in Sales to Fred who helped me secure this precious cargo for a long trip home, I never once felt uneasy or pressured. Thank you to the crew up there!

To
Review №2

Bought a candy bar in their vending machine that expired in 2018. Gross? They gave me my money back but then the next thing I bought expired earlier this year. So I got my money back again and decided to wait. Service was good but while I waited no one ever came and took out the expired food so would not recommend you use their vending machines.

Ky
Review №3

Let me start by saying what a great dealer! Very professional friendly staff, very clean and well organized. I bought my first bike from them (a 2021 Honda CRF300L Rally) and I have to say the experience from the start to end was fantastic. My salesman nick ordered my bike for me end of July and during these times of covid it arrived September 24th which was great compared to some other dealers that took 5-7 months. Nick and Clint both helped me get riding today and overall I am very happy about this entire experience. I will definitely give them my business again.

Ci
Review №4

I bought several four-wheelers from them and its a first-class operation.

Jo
Review №5

This was the most pleasurable buying experience of anything Ive ever purchased. My salesman, Corey, made it the easiest experience. He is a very knowledgeable guy. Parts department and finance departments are just as amazing!The store is exceptionally clean and organized as well. Great place, great people, and I highly recommend them. I live in Alabama and bought from here because everyone in between is second rate.

Ma
Review №6

Sales person person today had 0 interest in helping us! low ball offer on my bike with 500 miles without even walking outside to look at it then said it is what it is take it or leave it. Gave me a print out that showed what he offered was rough trade in on a bike without a blemish. (That they just serviced and tuned up a few weeks ago)I would not recommend dealing with them ill make the drive to deal with another dealership...

br
Review №7

HANDS DOWN THE BEST CUSTOMER SERVICE IN ANY INDUSTRY! Danny was so amazing and helpful. He made us feel so welcomed. Jeff was also amazing he made sure we understood what each document was and what we needed to have done. Tom and Fred helped us load up for a long trip. Without them we would have not been able to transport our new bike to Texas. If you are going to buy a motorcycle you must come here. The customer service made the 7 hour trip well worth it! Thank you Honda of the Ozarks!

Ca
Review №8

We went to pick up a Foreman and dealt mostly with Danny. He was great. They whole crew was pleasant and theyre well stocked with tons of beautiful machines. If youre looking for a Honda, theyll treat you right.

Me
Review №9

Super easy purchase & finance. Walked in and out the same day. Nick Davis was very good about explaining the differences between the models and suggesting which would fit best.

Pa
Review №10

Very good team at this Moto shop. Top notch sales and service given by professionals. Seems like most of the staff are riders as well.

Jo
Review №11

Received top notch customer service from Clint in the service department!! Will definitely be recommending this shop to my fellow riders

Da
Review №12

These guys rock they took time to make sure I was comfortable with my purchase and that I got everything I needed

Je
Review №13

Parts guy was awesome. Way cheaper than i expected. Gave me many tips to aid me in my repairs

Sp
Review №14

Everyone there was vary friendly, prices were the cheapest . I would highly recommend honda of the Ozarks, had to drive for 6 hours but well worth it.... thanks Danny and Kevin for all the help

Br
Review №15

A beautiful facility with friendly, not pushy, sales staff. The motorcycle market is a bit of a mess right now. The used inventory was pretty light and almost all big baggers. The new inventory was even lighter. Only 3 Honda Rebels on the whole floor that werent already sold and they were the small 300s. I didnt see a single Shadow for sale. We were told that there is a waiting list on the Rebel 500. I might have bought one today, If they had any inventory.

Ry
Review №16

Good work good people. Just takes a little longer than I expected

AL
Review №17

Parts never show up when your told they will. Could’ve ordered it off eBay but ordered it from them because it way suppose to be days faster. And they “can’t tell me when it will be there” sad

Ni
Review №18

Had to get the rear wheel replaced on my bike. They did a great job and did it fast. Also the little waiting area is cozy

Mi
Review №19

In here doing some window shopping. Staff is very knowledgeable about the bikes. New, used, buy, sell or trade, you can do it here.

Mi
Review №20

Good experience got my sons birthday present taken care of.

Ca
Review №21

Staff went above and beyond to help us!!! We will definitely continue to do business there!!!

No
Review №22

Never bought powersports products before in my life. Worked with Corey Stephens there. He was great to work with, and no pressure. Got such a great deal I bought the nicest model of Talon instead of the base model I was initially looking at. Everything was so quick and easy and painless through the whole purchasing process, I definitely have to recommend this dealer.

St
Review №23

I have been on the phone with Perry in the parts department at least 3 times. Each time Perry has been considerate kind and helps in the best way possible. I have been in contact with many Honda dealers in my life, none gave service like Perry. I will be attending WingDing in June and looking forward to meeting Perry at that time.

Ju
Review №24

Awesome prices and very good sales. Bought 2 Africa twins.Pleasure to do business with. P.s. I gave the finance manager a $100 too much cash And they caught it in the back office And made sure I got it back... That doesnt usually happen these days! Thanks for the honesty.Thanks Justin..

00
Review №25

Im torn between 3 and 5 stars...4 doesnt really fit, its been really good service or really bad. One visit I was legitimately considering a 2020 African twin with dct. Asked the salesman stationed near them questions to which he shrugged and replied I dont know. Asked a few more questions to which I got the same response...he seemed to know absolutely nothing about the bike and also seemed like he could care less about finding any answers or helping in any way.Other visits Ive gotten excellent service and had what seemed like very knowledgeable staff who were willing to answer any questions Ive had and taken an interest in what the customer is looking for. Overall Im a little concerned to actually make a purchase here as its seemed hit it miss...they might help you, or they might be completely disinterested.

Gr
Review №26

Work out details on new honda with Danny the salesman. He was good about keeping up to date on quad availability and did excellent job on working out details of getting good price and financing. We had some issues with communication especially after I explained my daughter was driving 3 hours to pick up her new quad. But he and the financing team came through in the end and she was able to get what she wanted. Thanks financing team for dedication on getting loan for her! Great experience and inventory at honda of Ozarks!

Ma
Review №27

Definitely some cool toys, and a sharp sales floor. We walked around for 10 minutes and were pretty much ignored by the sales team when we tried to get someone to come over for questions. Im sure they were just busy, but none the less a not so great experience first time out.

A
Review №28

Took 3 months to get our sons new dirtbike back due to tapping/ticking in the motor. First being told it would get warrantied, the next story was we had to pay for it. Would call to check on it and was told it was tore down then the next time being told they hadnt touched it yet. The dirtbike still has the same tapping/ticking we brought it in for and we got charged. They did discount parts for our other motorcycle when paying this bill but its still not the point. Our son is upset, they still didnt fix the problem and seem to not care or want to come to a reasonable solution. Not happy with service at all, not bringing anything or buying here again!

Jo
Review №29

Clean, well-laid out dealership. Very pleasant staff.

Na
Review №30

Customer service was great. Thanks

On
Review №31

Dealerships often have a bad reputation for being strealerships.I have purchased two motorcycles here now, and EACH experience has been very pleasant and professional! I do feel that I received the negotiation that I wanted.Also, tire pricing with mount and balance has been more economic than if I had purchased the tire myself online (discounted) and sought to have my local shop mount.Also, certain parts and accessories were price-matched or even beaten those online!Good business practices each time I have gone!

lo
Review №32

Walked in they said hello, other than that the people seemed to not care to sale a dang thing ! There was one couple and us. Was wanting to buy a helmet. But the customer service was very poor. I needed help finding out what size I would be, But they could of cared less, why I was even there !

Mi
Review №33

Best parts, and 4 wheeler/dirtbikes and so so so much more!! If possible Id do a 10 star! The store manager helped me out with a problem I had with a part and made me an even better deal and helped me out for free I recommend every go here for any utility vehicle maintenance or parts!Sign, Sean Erpelding!

if
Review №34

Went in looking at new dual sport bikes..came out with a sense that if I were to purchase a bike from there that Id be happy with the purchase. Go in and give Gary a shout..hell take care of your needs.

Ad
Review №35

Excellent place to get Honda motorcycles, ATVS, side by sides, parts and service.

Ke
Review №36

Had some service work done. Quick and efficient. Fair prices, friendly staff, and convient location.

Je
Review №37

Staff seemed friendly while ordering a part. When we went to pick it up it was not the correct part and we went from being told $15 to over $100 the parts man was very rude.

As
Review №38

The people at Honda of the Ozarks have amazing customer service and take great care of their customers! They get done what needs to be done to make you happy! I would recommend them to everyone! You will not be disappointed!

Ga
Review №39

What a great group of people and a great experience! Everyone we met was friendly and made sure we were being taken care of. We ended up making a purchase and it was easy and quick. I highly recommend these folks! Our sales person Danny Molloy was fantastic, but so was everyone else we met during the process. This is my second Honda product and through the years their service has always been top notch at Honda of the Ozarks.

Ge
Review №40

I purchased a 21 Rincon from Honda of the Ozarks last week. Im very happy with the overall buying experience, from communication with the salesman Brian Findley when discussing the new ATV I was interested in, down to the final paperwork process and picking up the ATV at their dealership. Everyone I interacted with was friendly and professional and I would gladly recommend anyone in the area in the market for a new Honda power sports product to check them out.Thanks to Brian and the rest of the team at Honda of the Ozarks!

Do
Review №41

Very helpful staff made purchase experience fast and pleasant

Li
Review №42

Great place always very professional and always ready to help and great prices.

Al
Review №43

Went here with my brother who was looking to buy a honda sabre and even though they were busy got great service and the staff was dedicated even past closing time. My brother did ride off on a beautiful sabre

BR
Review №44

Good place to get bike serviced and inspected if needed. Friendly helpful staff

Fr
Review №45

Its a exciting place to visit,hang out, and work. Go ahead, try it..

Ke
Review №46

Got my bike serviced and I was in and out in no time... great staff

Jo
Review №47

My husband said his visit was great. Tom in services was outstanding. Thank yall

De
Review №48

I just purchased a Honda Africa Twin from Gary King at Honda of the Ozarks. Gary made the transaction very easy and quick. I really enjoyed talking to Gary about motorcycles and many other things during the sales process. I strongly encourage anyone purchasing a vehicle at this dealership to ask for Gary King. He was awesome. I think he should start his own dealership.

Sa
Review №49

I purchased a brand new 2016 Honda Foreman 500 here. I priced about 7 or 8 Honda Dealers in the 4 states, and This place beat them hands down.They are a powerhouse dealer, so they move a lot of units. You probably won’t find anyones prices any better, probably not even close, trust me, I checked. Just be careful shopping around for the exact same thing, and they will beat it.I did try to get a cash discount, but they wouldn’t budge a penny, but I guess that’s expected since they are 800 to 1200.00 less then anyone else within the 4 states that I could find. It was worth the 1.5 drive from Webb City for a great price on my Honda 500 Forman.

Al
Review №50

Saturday the wife and I went to Honda to look at a new Honda mower.We met the busiest guy in the place Nick Davis. Nick took all the time we needed to help us make the best choice for us. Thanks Nick.PS Best damn mower I ever used.

An
Review №51

I want to buy a bike and I am willing to throw a lot of money at one, but noone here freaking answers their emails. Dont you want my money? I dont get it. This review is calling out NICK DAVIS specifically. Bruh, learn how to sell bikes. Also, dont call me bud. Im not your bud.

go
Review №52

Great Bunch of guys, friendly an professional !

Ch
Review №53

Friendly, helpful. Love my new helmet!

Br
Review №54

Good selection of bikes and fair prices. They were a little slow getting my bike in after I ordered it but did a great job keeping me I up to date. Parts guys won the 5 star.

Re
Review №55

Great people here! My dad bought a Ruckus and minibike. Professional, polite, all around great. Shout out to Brian the salesman who handled my dad, and the finance guy Jeff. My dad will be a return buyer!

Ma
Review №56

Very knowledgeable friendly staff. Good hours too.

Je
Review №57

Several sakes people sitting around - not one offered their assistance just sat at their desks looking at their computers. Also very little inventory- we will buy elsewhere

Se
Review №58

Corey from sales, was a tremendous amount of help!! Super helpful and constantly working hard to help me and make sure I’m satisfied. He was by far one of the kindest workers there too! I had bought a helmet, gloves and a visor and made sure I got a discount since I had bought the GSXR from them. 10/5 stars. Thank you so much for your help again! Definitely sending all my friends that way for bikes and accessories. (Corey should get a raise, seeing how hard he works)

Em
Review №59

Excellent customer service. Nick Davis was our sale rep. Very helpful in getting us in and out as quickly as possible. He stayed late to make sure we had an excellent buying experience.

Mi
Review №60

We purchased a UTV Pioneer LE 1000-5.I do want to say that the parts girl Angela is the person in parts that if you need to call in ask for her. She goes above and beyond helping a person. She actually met us with our part because she was going to be near where we lived over the weekend. Outstanding employee very helpful.

Jo
Review №61

I shopped around quite a bit before making my purchase at Honda of the Ozarks. I am glad I chose to do business here. Not only did they meet or beat every other quote I received, the service alone was worth the 2.5 hour drive. Brittany was great to work with, she was very responsive to my emails and had everything organized and ready to go when we showed up at the dealership.

Ma
Review №62

Worked with Brian in sales to get a used can am spyder resulting in a smooth transaction and good deal. Being in a different state I didnt worry at all bcz Brian was readily available thru phone, text and email and provided plenty of pictures and details.

Je
Review №63

These are the best people to get a bike from. Everyone is so nice and knowledgeable. I will never go anywhere else. Also, you can tell how much pride they take in the cleanliness of the garage and showroom.

Te
Review №64

Helpful staff and great service after the sale.

Ad
Review №65

This place truly exceeded all my expectations.I called about a Rebel 500 before going and was told the exact price it would be over the phone. When I arrived, it was exactly the price that was stated. All the employees were very kind, direct, and honest. I never felt pressured into spending more. They even helped me strap the motorcycle into the back of my truck. Special shout out to Eric in sales; Jeff in finance, and Georgia the tech. You guys are absolutely amazing, and I will recommend HOTO to anybody looking to purchase a Motorcycle, ATV, or side by side.

Wy
Review №66

Brain was grate but he wouldn’t give me a hat after I bought a 1,000 dollar lawnmower with cash

Da
Review №67

I just had a wonderful experience at Honda of the Ozarks. Customer service was perfect. I was quickly helped and got exactly what I needed. Would definetely recommend to everyone!!!!

Le
Review №68

Their service department told me that I needed a new wire harness and that an animal had chewed through the wires. They told me it would cost me $550 to get it fixed however that was not the only problem they needed to proceed further. I declined and paid them there our labor and pick the bike up. Please keep in mind that I had another mechanic inspect the bike but it was difficult for him to get parts so I figured I would just take it to them. I then took it to another mechanic and me and him personally took the bike apart and found no chewed wires whatsoever and we clean the contacts on the ignition switch in the bike runs perfectly. My question is how many people have been victims of their deceptive practices. The world would be a much better place without people like this doing business in our world. I wouldn’t let them work on a 1970 huffy bicycle

Da
Review №69

Awesome group of people. Super nice and helpful.

St
Review №70

Its not as hard to find this place as you would think but when you do you realize this is the place for you. Always nice and courteous employees, very helpful, and willing to help the best they can.

Ki
Review №71

Amazing place!!! Very easy to work with and great prices!! They went above and beyond to make sure we got what we wanted.

Ri
Review №72

Bought a nice bike for leisure and getting away from my wife here.

Se
Review №73

Went great Brittney in finance went above and beyond to make sure everything was great.

Er
Review №74

Great place to get a Harley

Ba
Review №75

The salesman was great.

Ap
Review №76

Great host for a poker run. Awesome customer service.

Ry
Review №77

Bought my first Honda fury here awesome experience

De
Review №78

Love my new Honda 420 hated it when I drove home 70 miles and it would not start. So back it went. The battery was toast. The fixed it fast, back home it went again and it has started every time since. See Brian! He is a great salesperson to deal with! Debra the SaddleLady!

Ry
Review №79

Very helpful.

Ri
Review №80

Very good people. Work with us to get the deal done. Also cheapest in Missouri.

Je
Review №81

I highly recommend Honda of the Ozarks. The staff was excellent. Nick Davis greeted us when we arrived and was wonderful at helping us with any questions we had. Jeff Davis helped us get financing that fit into our budget and Bobby Walker got us set up with our helmets for a perfect fit. Lets not forget Angela, who got back on the clock to help us get our kiddo fitted with a helmet the day we picked our bikes up to bring them home. Thank you all for the wonderful experience!!!

R.
Review №82

I bought my Pioneer here. Georgia, in the service department is an outstanding represenative for this business.

Ke
Review №83

I arrived with a rear tire balding in one spot, the service writer, S Comis got me right in and tech Aldridge only took just less than one hour start to finish. I could not be more pleased.

Sa
Review №84

Great prices! Large selection! Friendly too.

Ji
Review №85

Great store with plenty of inventory. Sales staff was professional and very knowledgeable.

li
Review №86

Good selection compared to youngblood, but this was also during covid. But this Honda place in Springfield had a great selection at the time, and friendly staff. Covid was in full force at the time so it was nice to see product on the floor to look at.

Ke
Review №87

So today was my first day of coming into the store and visiting it I had ordered a part for my motorcycle it came in fast they let me know very quickly it was here and man Im impressed with this store and its customer service I most definitely will be back again and again and again Glad to have you Honda of the Ozarks and when I buy me another motorcycle its going to be here

Cl
Review №88

Huge shout out to Ms. Brittany!! That girl went so far above and beyond for me to get my bike!! Ive never had an experience with a business manager like I did with her that day! I highly recommend making trip (I drove 2 hours) to see her for your Honda Powersports needs!! Thanks again Brittany, for making my first time buying experience memorable!!

Jo
Review №89

Had an issue getting parts in that I ordered due to Covid. Worked with Angela who contacted multiple distributors to get my parts in before a ride that I had planned. She went above and beyond to help me out. Thanks Angela!

Ga
Review №90

Great service and good people. Great place to do business.

Ed
Review №91

Jeff Davis was absolutely AMAZING in helping with all the financing, and Angela Hollingsworth was very knowledgeable about the helmets and all the safety gear we purchased. They both were very friendly and they have made us customers for life. This is an amazing facility with amazing customer service.

Ju
Review №92

Most helpful place Ive ever been when buying helmets for me and my wife. Seriously, this is an awesome place to shop for gear. I will never hesitate to drive out of my way when its time to replace my gear.

Je
Review №93

Service department went above and beyond assisting with my issue. All of my experiences with this dealership have been positive.

To
Review №94

Friendly dealership with good prices on new motorcycles

Kr
Review №95

5 🌟 s for Jeff Davis and the other one that took care of us, you guys were fast as lightening getting me out so i could go to work and my hubby, Tyler, could have his birthday bike!!! Thank you so much!!

FL
Review №96

Worst customer service Ive ever had took my 90 year old Korean war veteran grandfather to look for a trike every sales person was on the phone called since thats apparently the only way to get help sales person was rude and hung up on me when asked for manager so they wont be getting the 22,000 he was ready to spend

Ca
Review №97

Angela is the best worker they have there. She is the reason we keep going back. Love her personality, attitude, knowledge of product, very nice and respectful.

Al
Review №98

The employees that work here are unfriendly and dont seem to know what they are doing.

As
Review №99

Awesome deals great staff. Corey helped us all the way worth the 3 hour drive!

Da
Review №100

Love the staff

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2055 E Kerr St, Springfield, MO 65803, United States
  • Site:https://hondaoftheozarks.com/
  • Phone:+1 417-862-4686
Categories
  • Honda dealer
  • Motorcycle dealer
  • Motorcycle parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
Similar organizations