Picked my husbands 2021 890 KTM Adventure R, and found the perfect tank bag and luggage bag to go with the back turatech cases. All the staff was absolutely amazing, helpful, patient, knowledgeable and most importantly Honest and respectful. Thank you Paxton, Clayton and the other member.

Couldnt be more happy with the speed and smoothness of my transaction. Was quoted a great price, no need to haggle or hassle. Made appointment to pick it up a few days later and at the last minute my riding partner decided to pick up a new bike as well. They were able to prep his bike, do our walk through, and have us on the road in no time. Without a doubt I will continue to do business with them. Locally owned family operation with a shop dog, whats not to love!!!

I bought a 2019 690 SMCR. I purchased the big boar kit as well as exhaust and proper suspension for my weight.Paxton and the crew are great! The clutch let loose because of the added power right after I did an oil change. They put an after market beefed up clutch ready to go the very next weekend. Paxton waved the charge on having to do the oil again and I am extremely happy with the service!Thanks guys!!!

I purchased a motorcycle here. I’ve had so many questions about my bike, and so many little things I wanted to change out or add. I feel like I ask a lot more questions than the typical customer, and these guys are very patient and helpful in their responses. I appreciate this. Great customer service.

Love the staff and the knowledge prices are fair.

Great crew, im a big question guy so most people get tired of it but my man at the counter kept coming back with every answer and good explanations to follow it up, and even if you dont have a motorcycle I recommend stopping by to visit their gorgeous mascot a cream and black pug 😀 lol worth it .

Great selection of accessories, friendly staff & a pretty cool dog 🐕

Hands down, best Motorcycle shop/dealer I’ve ever been to. Paxton and Don are Top notch people and know their stuff. Friendly, knowledgeable, and fair. If you are in the market for a KTM or parts/service on your current ride this is the place to go.

Friendly and knowledgeable customer service here, have visited many times and will continue to.

These guys are great. If you have a problem they take care of you. I always trust them with the tires for my land speed racing bikes. No problems at speeds over 220 mph.

Great people great customer service, and a very knowledgeable staff!

Excellent service phenomenal staff great atmosphere

Motor turned out great no complaints paid part of bill with cash and money didn’t go on the books didn’t keep paper work showing I paid so I paid more lesson learned

Lots of cool motorcycle 😎🆒

Clean place. Nice people. Competitive pricing. Thank you.

Very positive experience looking at some bikes with my son. The guys here were friendly, knowledgeable and not at all pushy. This is how all bike shops should be.

I will never come to this shop for motorcycle work again. I brought my mt07 in to have the tires changed because I stripped a rotor bolt, they left the rear wheel alignment bracket so loose it fell off on the road and my bike got speed wobbles. This could have killed me and I will never bring a bike here again.

Bought a brand new bike from these guys. Helpful, no nonsense, not salesmen. Never owned a KTM and so far Im loving it.

I went in knowing what i wanted to buy, the desired payments I was after and what I wanted for my trade in and they delivered. Everything went pretty smoothly and I left with a new KTM and a smile on my face

Great customer service always a pleasure doing business with them.

Came in as a wayward traveler. The guys were super a helpful, made sure I was set for the rest of my road trip and sent me off with some great info and stories. I bought an amazing bag on top of what service I needed just because they went so out of their way to make sure I was taken care of.

Great service and people, prices are a bit high and special order delivery slow, but I would prefer to support local shops. Would get 5 star if they could just stock more and or do quicker delivery on special orders.

Nice helpful guys, almost always have what I need in stock and have a great selection of tires in stock to choose from!

Fast and thorough. thank you

Been a customer for 3 years and keep going back. Theyre the best shop Ive ever visited. Sales and mechanical services are top notch!!

Nothing but the best from any of the knowledgeable and professional people working there. Superb.

They did some warranty work on my bike. Some of the new parts were bad so they picked the bike up from my house and fixed it and brought it back and droped it off at my house. i would have been happier if it didnt spend so much time in the shop, but they stood behind their work and product and made it right. UPDATE: Changed oil and found half of the fasteners for the lower fairing missing! One bolt was broken off and the two drain plugs were hand tight #×@%*&! I found a few of the upper fairing fasteners loose also! I wont be going back to let them try to make it right for the 4th time. Will never go back and will never buy another KTM.

Had a hiccup with my new 500 EXC (not Gray Area fault). Response and solution was expedient. Highly recommend. Bring a Scooby Snack for Earl!

I called them on Christmas eve with some trouble Im having with my 2020 300XC. I think the guys name was Don. He stayed late and helped me on the phone through some weird tuning issues he had discovered a fix for. I should mention that I didnt even buy my bike here. He treated me like I had.

Nice place. Helpful group of people.

I was 7 hours from home and my ATV was damaged in a car wreck on our dune trip. The new owner Rich stayed almost an hour after they closed so I could get there and get the parts that no one else anywhere close had in stock. He even let me borrow tools to fix it in the lot. They also have a huge selection of KTM parts and merchandise. Its nice to see a KTM specialty shop.

Paxton is awesome, he cares about our motorcycles and us, Congratulations on making it happen!

New owners and they moved across town to Springfield. I believe the old KTM Country location is empty now... Look up new ownership, new name Gray Area KTM. Paxton Gray cares about his customers and knows his stuff.

Short of generic motorcycle outfitters this is the only dirt bike shop in Eugene. But they are rightfully and unapologetically a KTM shop. If you ride one of the Big Four, thats on you. Take it up with your so called local dealer. Its not KTM countrys job to sell you levers for your Yamasukawanda.

Very professional & knowledge employees. Owned by racers and they know their stuff.

Just recently bought some tires from them. Came here quick and got exactly what I asked for!

To spendy. Got the same bike down the road for 1400 dollars less ? Dont get it

Excellent customer service