Great service as usual thanks to all that helped it was short and sweet

Ashley was patient as I explained my issue with my current phone, and quickly set about getting a replacement. Friendly and knowledgeable. Very happy experience!

Had to call 911 the other day and had to drive about 2 miles from my home to get a signal. The service used to be great at my house but in the last year or so it has been getting worse.Verizon wireless has gotten to be worthless when needed in an emergency and any other time.I am changing companies so if theres ever another emergency.

This is the real deal. Quit messing with the stores that are not corporate and go straight here. They know their stuff. Ashley Britton took her time with me and she should be commended for her professionalism and knowledge of the situation and her patience in handling it.

I just wanted to say thank you to Micahael Gunn for exceptional service yesterday. He walked me through the steps to set up my new phone and was patient with all of my questions and did not rush me. He was super nice and I feel he is a great asset to the Verizon store in Starkville. If you need any assistance at Verizon ask for Michael you will not be disappointed.

The first salesperson wasnt at all helpful. Merely suggested we should go online and see what deals were available...while standing at an internet-connected computer!Returning the following day we got an incredible salesperson! Knowledgeable, friendly, and very helpful. In the end, my son had a fine phone to replace his aging one.

Great CS & social distancing atmosphere on point!!

Visited Verizon today to try lower our bill since husband recently got laid off the girl was so rude and the environment in store when you walk in was not at all friendly I expected a hey how are you can I help you with something NO that did not happen I could maybe understand if they were busy but 1 person in store that was customer the 4 employees working theyre were basically just hanging out visiting with each other like they were at a bar instead of work if I could give 0 stars I would . This isnt the first time this has happen at this store with Verizon in starkville Ms our billing cycle starts over in a week and we will be switching over to at&t we have 3 cell phone 2 tablets and 2 house phones with Verizon but not for long.. I expected professionalism kindness and most of all help with my bill didnt get either... So I hope if u plan on switching to Verizon you dont expect much because that is what you will get not much...

Staff are always courteous and eager to help me out when I come in!

Got my my new phone here and the staff was very helpful.

Slow, slow, slow. I avoid these brick-and-mortar locations as much as possible but, unfortunately, was forced into going recently in response to the initial Galaxy Note 7 recall. Didnt realize I should have blocked out half my morning for this. Staff was friendly enough but fit the mold of my previous experiences that they are only scantly trained and most have only a sophomoric knowledge of the products they are selling and servicing. So this visit only served to solidify my resolve to conduct business with Verizon via website and app, and avoid the corporate stores to the greatest extent possible.

Very rude customer service. Called in asking for help since my husband doesn’t know what he’s supposed to do. The service rep I had acted like it was going to kill her to even help me and was very rude and snotty. Even though she had notes clearly written on my account. I have also let cooperate office know as well

I had Verizon send packages directly to this store for ease of delivery. Organization was very poor. No one knew where the packages were, or who may have accepted them. I was told multiple times that there were no packages delivered, then I showed them the tracking results. It took several people searching the back of the store before finding the boxes that had been delivered just hours before. Once found, One of the employees shoved a box to my chest and rudely said It didnt have your name on it. Then walked off. Very rude, unprofessional and incompetent staff just riding a clock to collect a check. Management should clean house. I wont be back.

No longer a company store, they just arent as helpful as they used to be. Better off dealing online or calling Verizon directly

Verizon is the best phone service I have had so far! They have been very helpful!

Verizon has a very friendly service,and is very patient. Thank you Verizon for your great service

Educated and polite staff. Only verizon store in the golden triangle area

Terrible customer service. Absolutely no help.

They welcome you almost immediately and they will assist you to the best of their abilities. Hands down the best Verizon store I have ever experienced.

I visited the Starkville Verizon wireless store while I was out of town for the weekend. My iPhone finally gave out on me as it wouldnt hold a charge and I needed a quick fix. The solution specialist I worked with was Mike Wilson and by far one of the best customer service experiences Ive ever had at a Verizon wireless store!!! I was eligible for an upgrade and i wasnt really very interested in getting another iPhone. However after talking for a little while we decided the iPhone was the best option for me as all my music is on iTunes, I like the resolution of the camera, plus the new iPhone 6s has a 64 GB option. Price I felt was a very good deal once I upgraded and received money for my old phone that I turned in. Thanks so much Mike!!!!

Sell personal dont really explain them selves clearly enough to understand the product you are buying

Customers are not the priority!

Worst experience ever. I had multiple charges added to my account which were never explained to me and when I talked to Josh, the store manager at the time, about these charges, he told me multiple times that they would be taken care of but they never were. Any attempt since then to go in and talk with a manager about it and get it figured out has been completely unsatisfactory. I will never be using Verizon again.

It is great if you go by in person. If you try to call them it sends you to their 800 number and you never get where you need to be.

Super helpful!! It was an apple store only better b/c its VERIZON!!

Very nice people willing to do there job.

They always have hitting fees

Excellant support service....

Dont do Verizon too high! Charge for everything

Friendly. Very helpful

Excellent staff that knows what they are talking about!

Terrible experience. They sold me a phone that didnt work and told me I would have to buy another they were not responsible for the phone they sold me. I had to purchase another phone even though I just bought one from them. They are dumb and dont know their job in Starkville Verizon store.

Slow, undermanned, lots of socializing. Was never acknowledged I was even in the store for at least 15 minutes.

Great service

Anytime in have had a problem the store people resolve things in less than 10 minutes.

Very friendly service

Nice staff

Very helpful!

No customer service

Great service

Okay place