user
Lion Country Kia
1334 Dreibelbis St, State College, PA 16801, United States
Appearance
Lion Country Kia
Comments
St
Review №1

Service at Lion Country Kia has always been superb. The staff is always pleasant and accommodating. It’s the best service from a car dealership I have had anywhere, any time. They treat you as a person, not just as a consumer.

Ma
Review №2

Consistently good service. The service department is friendly and professional. They are quick to accommodate and communicate well.

Br
Review №3

Lion Country Kia did an excellent job with my vehicle purchase, I stopped by on a Sunday so I could look at the vehicles without having to talk to a sales person, I submitted an application for credit and picked out the car I wanted online on Sunday.Monday morning I heard from Justin who worked with me via email and text message all throughout the day to help me get everything I wanted setup and in process. I provided trade in information and received an offer by Justin later that day, credit app was processed and approved also via email and text message.I setup an appointment later in the day to test drive the vehicle, the finance person set all the paperwork up while I was waiting, we finalized the deal all in one day and mostly without having to interact in person. Loved the experience.

Au
Review №4

Tyler, salesman reviewed what my needs and pricing were. Recommend a great fit for me, Kia Optima S. No hassles-no pressure VERY professional with great attitude Hard to find all those features at any dealerships. So pleased the deal was made! Recommend Tyler at Kia for your vehicle needs

Sh
Review №5

I needed new brakes on the front of my car and they saved one of the disks to show me whats happening. Did you know that if you dont drive your car enough the rust can get so bad on your brakes that youll need new ones? Neither did I. The pandemic has been great for not spending as much on gas and other commuting expenses, but needing new brakes might have tossed aside all those savings. The Kia service department is always friendly and they do good work.

Kr
Review №6

The BEST sales and SERVICE in the State College area hands down. They care about their customers and do their best to resolve every issue to the customers satisfaction. Just bought my second car from them and it is the most stress free car buying experience I have ever had and when the car needs service they don’t price gouge.

Li
Review №7

Our experience here was amazing. The staff was courteous and helpful. They didn’t have the exact car that I wanted on the lot, but within 2 days Ed found exactly the one I wanted. We also got an excellent trade in value for our vehicle. I will definitely be back for our next Kia!

Ca
Review №8

Lion County Kia has provided me with exceptional service on my vehicles over the last few years. Their service department does a fantastic job! Always courteous!

Fa
Review №9

Very friendly staff. Tom from service kept me posted on my car repair every step of the way. They even gave me a ride to my job while they worked on my car. This is the first time I feel like my issue was actually fixed. I will not be taking my car back to individual garages when it needs something. Ill be going to Lion Country Kia from now on.

La
Review №10

Always confident that my vehicle will be well taken care of by the service department!

Le
Review №11

Love this place ! Everyone in the service dept is so nice.

Ja
Review №12

We arrived almost an hour past our appointment. We hit a storm and then road construction that lead to a detour. Tyler was our salesman. He treated us with respect and stayed late after closing to help us as it was a 2+ hour drive for us to get there. Very professional but very laid back. It was a pleasure doing business there.

Au
Review №13

Great car buying experience. No hassle, they got me a hard to find K5 trim transferred from another dealership in less than 2 weeks. Other dealerships gave me the runaround trying to get the car I wanted, but Lion Country got it for me quick and easy. I did the financing on their website before coming and didnt spend more than half an hour there filling out paperwork when I went to pick up the car. No pressure to get the extended warranty or any other add-ons, I said I didnt want the warranty and that was that, never brought it up again.Id recommend Lion County to my friends and family, and Ill definitely look here first for my next car.

Li
Review №14

I’d recommend Lion Country Kia to anyone! Tom and Tim are the absolute best. They’re also quite entertaining at the front desk there haha. In regards to service, they tell you what you need and don’t ever try to take advantage of you or sell you something that’s not necessary. I’m moving to Florida or else I’d continue to go there. Best service all around in the State College area!

Ri
Review №15

I visited LCK for the first time to have noise in the steering column checked out. The repair department crew was very knowledgeable and friendly. They explained it was under warranty, ordered the parts, and made the repair in a timely manner. I would recommend for service and repair needs!

Sh
Review №16

The was the smoothest car purchase I’ve ever experienced. Amazing customer service, friendly staff I would recommend them to everyone. See you guys in a few years!!

Ke
Review №17

Ed was knowledgeable and answered all my questions. There was no pressure and he let me lead the conversation. After I bought the car he made sure that I understood all the features of my car. Justin led me through the financial part of the transaction and explained everything and answered all my questions. Definitely a first rate buying experience!

Jo
Review №18

The service department was able to squeeze my appointment in quickly. The telluride was ready on time. The service desk was friendly and easy to deal with. Thanks for helping me out

Je
Review №19

The friendly and welcoming staff at Lion Country Kia made our car shopping experience so easy. We got exactly what we wanted for a really good price. We worked with Justin and he was great to work with. He was quick to respond to any and all questions. He was not pushy towards one car or the other and he went above and beyond to help my wife and I.The whole staff is friendly and they all are quick to ask if you can be assisted in anyway. We cannot recommend them enough!

bo
Review №20

Outstanding Service to all the Service Team, especially the technician name Aaron! When I was told it will be ready in 40 mins, HE WAS ON POINT!Costumer Satisfaction INDEED!!

Ki
Review №21

I always receive excellent, prompt service from the friendly staff. My little Kia Soul gets excellent service and they are always happy to help me with any issues (which have been very few!)I’m very happy with my experiences and would highly recommend them.

S
Review №22

Thomas in the service department was fantastic. He was knowledgable, helpful, and very accommodating to do all he could to fit my car in for the needed repairs. I dont know who actually worked on my car, but they need commended as well. Thank you!

Ma
Review №23

Always the same friendly faces great you as you walk in the door!! That is a great plus, you get to know them as they do you as well!!! Never ever have I experienced a negative service department encounter. These guys are great!!! I continue using the service department, even though I do not own a Kia anymore

DE
Review №24

I am a current Kia owner and have ALWAYS been pleased with the company! Recently, they bent over backwards to find me a vehicle that would fit my budget and my taste. They are always kind and helpful. I recommend them to anyone, try them out!!

Wo
Review №25

Super friendly staff and great atmosphere! You can tell they all work as a team and are all treated well as soon as you walk in the door.. Got a great deal on my cpo soul and sorento and look forward to going back!

Ka
Review №26

Lion Country Kia has always in the last 5 years given me above and beyond excellent service! Today I went in for my 6 monthly service not realizing I had missed my 10,000 mile inspection. They were able to complete not only my inspection but service within the hour!So friendly and helpful. Thank you👏

Al
Review №27

Always excellent service and fair prices.

Tr
Review №28

Great experience today! Everyone is friendly. I was in and out in the time they told me. 😊. I absolutely love my Telluride. I get so many compliments. But most important, I love driving this car!! Very comfortable and dependable. Thanks for great experience!!

Ma
Review №29

Lion Country Kia makes it so easy to buy a new vehicle. We have been buying cars there since 2009. The friendly atmosphere, the sense of community, and the way they look out for YOU makes my family and me return again and again. I can not recommend Lion Country Kia enough. Thank you Tyler Boone!

Gr
Review №30

Nice, friendly service. Solved the missing dipstick mystery.

Ke
Review №31

Had my KIA in for some brake service as I dropped the car off the night before and stopped by after work, just before the KIA service dept closed for the day. The service rep went over the details of the repairs performed, I then paid the bill, then after a brief chat with the service guys, headed out for home. I got just a few miles up the road when I started feeling a vibration coming from the rear wheel where the repair service had been performed.I decided to turn the car around and head back, knowing it was now after 5pm and the service dept would be closed. Got there, walked into the sales area and was greeted by a sales rep who promptly listened to my problem. He then quickly made a phone call and the service rep responded and was there in minutes, reviewed my problem with me, then knowing it was after hours set me up with a loaner car to safely get home with till they could look at my car the following morning.I can tell you this is the BEST service by far I have received from any car dealership!Kudos to the sales rep and Tom in service for taking the time after hours! I have been dealing with their service department for over 7 years and have been reliable and their staff will treat you with the utmost respect and courtesy.Lion Country KIA has the best service and staff!

Ka
Review №32

Always a pleasure dealing with the Service Department at Lion Country Kia! They are always willing to go the extra mile! Thank you

ji
Review №33

Lion Country Kia is the best dealership I’ve ever dealt with from sales to service!

Ja
Review №34

Great place to take your car the people were wonderful. They cared about your car and you Great people.

To
Review №35

Quality service from beginning to end. Tyler was helpful through every step of our car buying process, even helping us to overcome a few hurdles along the way. Elizabeth took her time with us as we made our way through all of our paperwork. The dealership itself was clean and welcoming, definitely worth the drive to work with these fantastic folks!!

To
Review №36

Very pleasant. Service people were considerate and took care of my needs

Ro
Review №37

They have the best service department in the area!

Ra
Review №38

Tom Love and the rest of the crew in the Service Dept. is one of the most amazing groups I’ve ever met . Not only are they friendly and professional, but they know their “stuff.” They are open and honest about what they’ve found wrong with your vehicle, but also work with you and prioritize what must be repaired vs what can wait, if you are financially strapped. I’ve taken my Kia Sorrento to them for over 3.5 years now, and never been disappointed. Give them all raises or a bonus if nothing else!!

Mi
Review №39

First time customer to Lion Country Kia and couldn’t have been more pleased with the experience. I didn’t buy my used Kia from them, but they treated me as if I had. Performed three separate warranty tasks (gratis), replaced two parts, and inspected it for an extremely modest price. My next vehicle will also be a Kia and it will purchased here!

Ki
Review №40

Lion Country Kia has gone above and beyond from the initial contact to the purchase of our vehicle to the maintaining of it. Every department went out of their way for us. If you wanted treated with respect, kindness, and care, I highly recommend Lion Country Kia for all your vehicle needs. They will make your vehicle buying or maintaining an enjoyable experience.

Ti
Review №41

Very helpful and considerate. Current climate with auto shortage eliminated any bargaining anywhere, but they were very pleasant to deal with and get the job done.

Er
Review №42

Excellent customer service and super friendly,helpful staff! Made deal easy and hot is the vehicle we wanted with no trouble! Thanks you and look forward to dealing with you on the future!!

Ki
Review №43

They were amazing! Very friendly and explained everything.

ME
Review №44

Guys at the service desk were very nice and helpful. Service was fast!

Se
Review №45

Always very helpful and did a great and quick job not only getting me my car but my first inspection

Ne
Review №46

Love Lion Country Kia. Theyre knowledgeable, trustworthy, and treat customers like family.

Ma
Review №47

No hassle, professional service at a good price

Su
Review №48

Always a pleasure. I’ve received very good service from purchase to service.

Je
Review №49

Fabulous service. Highly recommended. Great deal! Ryan is very knowledgeable and down to earth. Liz, the finance manager, is phenomenal!

Mi
Review №50

The sales department at Lion Country Kia is amazing. There’s no back and forth with the manager or waiting games/haggling nonsense. They put there numbers on the table and are usually the lowest price around. I would refer anybody to Lion Country Kia. Thanks Ed!

Do
Review №51

Great service at reasonable prices. Staff very helpful and friendly. Love having my car serviced here.

Li
Review №52

Friendly, helpful and knowledgeable service staff with short wait time

Ra
Review №53

Elizabeth in finances is great! She helped me schedule my service appointment and made sure I was taken care of.

Je
Review №54

Very fast fix for a recall on our Kia Sportage. Very courteous and informative. Highly recommend.

Ma
Review №55

Tom and the guys are great and always have great service there. Will Always recommend them to other people.

Vi
Review №56

They are a wonderful staff, who do their best to satisfy their customers. I couldn’t be more pleased with the work they have done on my car. They are very courteous and friendly .

Bo
Review №57

Kia Service Dept is informative and always does a great job!

Ju
Review №58

Super kind staff and definitely know what they’re doing. Gave me a loaner car because they needed to wait for parts for my jeep. My problem was 100% fixed and I would go back for any other problems I had!

Ji
Review №59

Pleasant, low pressure salesman. Car was as described.

Mi
Review №60

Lion Country Kia always takes excellent care of their customers. We are always fully satisfied with our service and vehicles!

Br
Review №61

Everybody there was amazing and I felt like I’ve known them for years !

De
Review №62

The service was superb and Tim at the reception desk was VERY thorough and explained everything in an easygoing and knowledgeable manner.

Sh
Review №63

This is the 3rd Kia I have purchased from Tyler at Lion Country Kia. He knew what we were looking for and didnt try to push us into something we didnt want. Instead, he went above and beyond to get me in my dream car. I would recommend him and the entire team to anyone!!

Ra
Review №64

Lion Country Kia always provides the highest level of service to their customers. I was able to buy the vehicle I wanted at a reasonable price and they always treat us like family.

An
Review №65

Great customer service. Didnt feel pressured and staff were very knowledgeable. Definately chose the right place. They will not let you leave feeling like you didnt get a great deal. Thank you Tyler

Da
Review №66

Highly recommend Lion Country Kia. I live in Maryland and had a 2 and a half hour drive to see a used Mustang they had for sale. Joe Belanger was the online sales rep and he was great! He was very honest about the car and any of the dings, etc. that it had. I really appreciated the honesty and that allowed me to make my decisions before making the drive. He was very honest and we worked out a deal over the phone and I made a credit card deposit to hold the car for a few days so I could make arrangements to drive out and buy it. If I got there and decided not to buy, they would have given me my deposit back. The car was exactly as described so I was happy and bought the car. You see, the car was exactly as described with all the flaws he said. If he would have lied and I got there and saw a dent, etc. I would have been pissed and never bought the car. This dealership has good honest people. I will definitely contact them when purchasing my next car. Ted Woodring, financing, was great too. Very enjoyable purchase. I had previously driven to another dealer 2 weeks prior and the Mustang they had for sale had scratches but they said it was cherry and purposely hid them from the pics. Because of that, that dealership didnt get my money and Lion Country Kia did. Thanks guys!! Great dealership!

Ci
Review №67

Always friendly and helpful. Good at what they do!

gl
Review №68

They were very friendly and patient.

Ja
Review №69

Typically a dealership service department isn’t what I’d consider a great time. The guys at Lion Country Kia always seem like they enjoy their job and interact with the customers very well. I normally leave laughing because of their teasing of each other. It’s more fun when they encourage the customers in interact! Jesse, Tom and I forget the other gentleman’s name are a hoot to deal with. Any guy (Tom) who can jump from a plane, get seriously hurt and back to work with a super positive attitude is amazing! The joking around is great but they are very professional as well. They make the customers feel comfortable and relaxed as they wait for their vehicle.

cl
Review №70

Dalton price was very easy to work with and the rest of the staff was very friendly

Ke
Review №71

The team in the service department are always very nice. They explain anything that may be wrong and things are done in a timely manner. I have never had any complaints. Thank you for the great service.

He
Review №72

Excellent service. Best auto dealer I have ever dealt with. Friendly and knowledgeable staff.

La
Review №73

Great people to deal with. Vehicle was serviced on time as scheduled.All questions were answered.

Ch
Review №74

Great service. Timely, reliable, good communication.

al
Review №75

The service team, at Lion, can’t be beat .. they are courteous, friendly, And when you have a appointment, your vehicle goes in at that time, no waiting .. They also explain what they did for that appointment… 5⭐️

Ka
Review №76

The Lion Country Kia service staff were great! They were pleasant and helpful with scheduling, did quick and thorough work, and communicated clearly about my vehicle’s current status and future needs. Couldn’t ask for more.

Bo
Review №77

Had my headlight fixed service department is super friendly and courteous

Sh
Review №78

Tyler was an absolute rockstar as he helped us navigate our Telluride purchase/trade-in. Thanks to him, we felt very informed, comfortable and excited about the decisions we made and he ensured the whole process was easy and effective. We will be heading to him first the next time we need a car!

Ke
Review №79

Tyler and the rest of the staff at Lion Country Kia were very easy to work with. They were friendly and certainly not pushy. Tyler embodies what a car salesman should be: courteous, thoughtful, friendly, and supportive. I would recommend him and the rest of Lion Country Kia for your next purchase.

Ma
Review №80

Lion Country Kia Service goes above and beyond! They are top notch and make you feel like part of the Kia family.

De
Review №81

The service department was ready when I arrived. They said I would be on my way in a half hour or less, and I was on my in less than a half hour. No excuses, no delays. Thank you.

We
Review №82

Friendly staff, reasonable prices, would recommend vehicle shopping here.

Ta
Review №83

I had a specific car in mind and I got it! We had directly worked with Tyler and he tried and tried, going above and beyond in so many different ways, until he finally could say he got me my dream car. Would 100% recommend to everyone!

Ch
Review №84

Have 2013 Kia Sportage.. at 100,000 miles rod bearing went out.. Lion Country Kia diagnosed the suv.. ordered new motor (at no charge to us).. the Kia company covered all costs.. the engine failure was due to faulty part..

Co
Review №85

Tim and the rest of the crew always take excellent care of my car when I bring it to them for service. I always leave with a smile because I know everything has been taken care of and I have peace of mind knowing that whatever the problem, they have taken the time to make sure everything is done right the first time, every time. Thanks for all you do Lion Country Kia Service department!!

St
Review №86

These guys are awesome! Super friendly and I always have a good time joking around with them. There were times I thought I needed maintenance and they were like, no you dont need that... Unlike some places that would jump on the opportunity to make a shady buck. Helps with the trust factor for sure!

Du
Review №87

Awesome service department!!! They have an amazing service staff they explained everything to me. The also allowed me to pick their brain. I dont have my paperwork with me as Im writing my review but my advisor was funny and kept me in the loop while getting warranty work done. There was no hassle or upselling. I will be returning here in the future.

Du
Review №88

Best customer service and best place to buy or get a car repaired in State College. I have a Chevy and Kia does the best job repairing it. My next car will be a Kia from Lion Country Kia

Ro
Review №89

Service department 2nd to none! Friendly atmosphere, clean waiting room, and modern restrooms. Very fair service charges and easy to schedule via phone, website, or email!

Pa
Review №90

Excellent service experience! We were new customers, bringing a Kia that we recently relocated here from the West Coast. They were timely, professional, courteous, and took the extra time to show us how to tweak some of the system settings to improve our maintenance scheduling notifications We will definitely be returning for any future service needs.

De
Review №91

Everyone was very helpful with questions I had. Car went in on time and was out when promised.

St
Review №92

Awesome!! We would highly recommend both sales and service at Lion Country Kia

Da
Review №93

These guys are always great. Courteous, friendly and they always make sure my Kia has the service it needs because they care about their customers safety.

Sh
Review №94

Always a good job ...Always friendly😊

BU
Review №95

Just had my first warranty service done there today. Staff was awesome, service was great....in out fixed and gone. Also, theyre open on Saturdays which made it nice .... I didnt have to miss work.

ci
Review №96

I was very happy with the service I got, when I dropped my car off. I needed several things checked out and, they found my problems. I will be returning for service soon on my Kia.Thank You

Jo
Review №97

Awesome customer service as always. My car was done on time and they made sure I understood my new feature before I left. Highly recommend

Ti
Review №98

I arrived early and they took my car right in. They are really nice to talk to understand all their answers. Very nice to do business with them

Ju
Review №99

Lion Country Kia never fails to give me top notch service! They think outside the box to save me time and money!

Wi
Review №100

Quick, polite, friendly service personel.

Information
23 Photos
100 Comments
4.8 Rating
  • Address:1334 Dreibelbis St, State College, PA 16801, United States
  • Site:http://lioncountrykia.com/
  • Phone:+1 814-308-9041
Categories
  • Kia dealer
  • Car dealer
  • Car inspection station
  • Car service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–6PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–2:30PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations