Br
Bruner Motors Chrysler, Dodge, Jeep, RAM, & Fiat
750 E Rd, Stephenville, TX 76401, United States
Comments
ch
Review №1

Staff was friendly and very helpful, overall aVery pleasant experience ! I would definitely recommend them to others !

Sh
Review №2

I took my Dodge Ram 3500 to the service department in Stephenville. Very friendly staff. The service department representative Chris, took down all my concerns. Shortly after, Chris took me to the back to show me that my front passenger tire was defective and that was causing my front vibration issues. I told him that I would take to Discount Tire to have the defective tire replaced since it was under warranty. Went to Discount Tire and they told me that the tire is not defective but would need to be replaced due to wear and tear only and the front end vibration will Still need to be addressed by a mechanic. I called Chris at the Bruner Service Department and told him what the tech at Discount Tire said. I again asked Chris if the tire was defective and he said yes. When I told him what the service technician said at Discount Tire, he then recanted his statement about the tire being defective and then stated that he never said the tire was defective but it was needing to be replaced due to wear and tear. Chris never said that at any time during my visit at Bruner. I said to him, that is not what you said to me and because of your dishonesty, lack of knowledge and experience, I will not use the Bruner Dodge Service Department. Chris dishonesty, lack of knowledge and experience should be addressed at Bruner Dodge!

An
Review №3

They are the best!!! Bought my new trailblazer and josh is the best

Su
Review №4

The only oil change person is great even when he has multiple tickets to do he tries his best to get everyone out quickly

Ri
Review №5

Needed 4 plastic clips to reattach a rear taillight on 2016 RAM, parts man made sure the clips were correct. Very personable congenial & customer oriented

Je
Review №6

Traveling yo airport in DFW and Stopped in with warning lights coming on dash- they got me in right away! Great service!! Just wish they were on my home town!! Thank you so much!!

Br
Review №7

Service was prompt, however, parts aren’t available for several weeks to repair a Limited I purchased at another dealer, two weeks ago.Also, I went in with a problem of not starting. I had to have it towed in. They fixed an antenna module, but this did not fix it. No idea when part will be available and no one in 200 miles has any.Well, I was surprised when the part arrived in a couple of days. They notified me immediately and it was installed the next day. I even had a call from the GM making sure all was good. Great service and very helpful staff and glad I own a RAM truck.

la
Review №8

I was shown a clean car. The car had minor damage in the rear bumper. The salesman had the damage repaired quickly and satisfactory. The salesman was knowledgeable and very helpful through the buying process. He delivered the car to my work clean and full of gas. Overall, the experience was very good.

Sh
Review №9

Purchased a vehicle from Randy Rasberry. The process was the easiest car buying process I’ve encountered. He went above and beyond to ensure everything went smoothly.

Co
Review №10

What an excellent dealership!! Kyle was knowledgeable patient and worked with me on everything! The easiest vehicle purchase I have ever made!! Thank you

Am
Review №11

ZERO stars!! This dealership is ALL about the extras. 🙄 Every time I take a warranty issue to this dealership in the past 5 years, something new comes back broken. Transmission problem? Cool and we’ll send it back with an ac vent broken off. Engine problems? Hey, we’ll try for 2 straight months and never fix the problem or identify a cause PLUS we’ll send it back with your glove box broken and something hanging off your rear view mirror. Yeah, they’re extra all right. So grateful for the Cleburne dealership who is now taking care of my car. Bruner Dodge has left me in the dark and unable to tell me anything. HORRIBLE dealership.

Ro
Review №12

They got my vehicle in quick and had my oil change and tire rotation done fast. Service department is amazing!

Al
Review №13

Fantastic car buying experience. John Mow, Alex Daigle and James Childress were fantastic to work with. They were thorough, friendly and know their stuff. They made sure all my questions were answered and I even received a follow up call from Alex today. Completely satisfied!!!!!

Dr
Review №14

Thank you for having the tires for my 2017 Durango in stock and for the great service.

Da
Review №15

I’ve been a Bruner customer for over 30 years for vehicle sales and service. Greg Bruner and his team provide excellent customer service, and I trust them to treat me right every time!

Cl
Review №16

They said they have the parts in hand and they didnt then when I talked to the service manager he told me that he would check in to it. They called me back and said they had them. After I told them I would find another jeep dealership to take care of me.

da
Review №17

This was by far the easiest car deal that Ive ever done. I contacted my salesman Bart & we were able to work out everything by phone. I spoke with James in finance & he explained a few options in a way that made perfect sense. All I had to do was come in & sign the papers and we were done. I made the trip from Dallas & am happy that I did.

Hu
Review №18

Checked for more than what I asked for and did a great job.

Wo
Review №19

John and Alex have been great to work with so far. I went shopping to order a new truck and not only were they hands down the lowest price of several dealerships they have been a pleasure to work with.

An
Review №20

Quick and easy. Great staff and great attitudes. Very helpful. I would buy from them again. They took care of me and the process was the easiest truck buying experience I’ve ever had. Thank you Bruner Motors. Thanks Kyle K.

Ly
Review №21

Dwaine Powers is great! He gets you in & out with your state inspections & is very thorough.

Bo
Review №22

No issues with my last appointment Trent and the service team did a great job

Ju
Review №23

They didnt fix the problem with my car and charged us $1200.00. The engine light was still on the car wouldnt pick up speed when you pressed the gas going up a hill..not good..

Co
Review №24

Our service technician Randall was helpful and kept us informed. John the sales manager kept us in a loaner and I will buy from Bruner again.

We
Review №25

Only wish I could go in the shop. My 2007 truck has been only twice to Dodge dealers; 156,000 miles. Both for airbag recalls. It has been to one other mechanic for fuel pump replacement. Other unscheduled has been only water pump and vacuum pump, which i did.I do all routine mx myself.

Pa
Review №26

Nice show room flriemdly people you also get popcorn love them Chevrolets my truck of chioce!

Da
Review №27

Kyle was great to work with. My truck looked fantastic and really appreciated the service.

Jo
Review №28

Randall did a great job taking care of me and answering my questions. Will come back for next oil change.

Jo
Review №29

Brought my 2019 Ram in for its first oil change. I was in an out in an hour! Had a few questions about oil life and type of oil when I left but got very quick follow up from two people at the Dealership, including the Service Manager.

Il
Review №30

Great service, Great people, very informative. Overall amazing experience!!

Br
Review №31

I went in for an oil change on my 2019 Ram 2500. I have had a suspension issue, due to a previous owner messing with it not knowing what they were doing and have had 7 different mechanics in 3 different towns look at it, and all clueless on what the noise was we were hearing. I told the men at Bruner about this experience while they were changing my oil and they had a lead tech look into it and the man found and fixed the issue, which was minor, free of charge! I have been quoted up to $1175 to tear it apart and dig into the issue. I most definitely will not be taking my vehicles anywhere but here due to this and the way they treat their customers. It was my first time with them and I’m sold.

Da
Review №32

Randall Miller and the service team did a great job! I am a hot shot driver and down time means loss revenue.....Randall had my trick in the shop the same morning I showed up and out by the end of the next day.I really appreciate all Randall did to get me back on the road.Great team there at the Dodge dealership there in Stephenville.

Gu
Review №33

Great customer service and fast turnaround. I wish they wouldnt change my radio settings though. Listen to my radio, just dont save your stations.

De
Review №34

Excellent work servicing my son’s Dodge Dart. They did the work much faster than expected. The staff was super friendly and helpful.

Br
Review №35

We brought my daughters Jeep in a week ago today fir electrical issues in the dash lights rpm not working things like that my daughter showed a video of what it was doing to service department and we left it no word till we finally called yesterday and they said oh its done we got you all fixed up we went snd picked it up and they said it was something with her tires( I thought this was weird but paid them) she drove to her apartment which is less than a mile away and it started doing it again and a hour later would not start SO this morning at 8:30 am we call Mike Brown in Granbury and they drove it and fixed it!! Bruner did nothing at all but take my money!!

Sc
Review №36

Had a great experience from start to finish at Bruners. They were fair on their new truck pricing and gave significantly more for my trade than the other dealerships I checked with. Bart (my salesman) worked hard, stayed after hours to accommodate my schedule, and got all the paperwork to me in a timely fashion. Cant beat the Bruners lifetime powertrain warrantee either! The entire process went very smooth and I alway prefer to buy local if at all possible!

Je
Review №37

They were very helpful and attentive. Corrected my trucks issue very quickly. Got me out of bind.

M
Review №38

I feel incredibly lucky to have had to pleasure of working with Dylan Anderson. He exemplified the utmost professionalism through out the whole car purchase. Paperwork was ready to go and was out in no time. He was responsive, attentive, and answered all my questions. I highly recommend speaking with Dylan for your next car purchase. Thank you again Dylan.

Tr
Review №39

It was great experience. They gave me an amazing deal on my new truck and I couldnt be happier. Mike Allen is a great salesman and will definitely do business with him again. I was not paid to make this comment just felt they deserved the recognition.

Ch
Review №40

Got me in and out under the time expected to complete my service. Always great customer service.

No
Review №41

They were polite. There was no waiting. The waiting room was clean.

Za
Review №42

They own up to mistakes. Decent customer service.

Le
Review №43

Quick and easy, Ronnie Ray was great to deal with and very knowledgeable. Love my new Ram. Would definitely recommend Bruner Motors to anyone looking for a new or used vehicle.

Da
Review №44

Great experience very easy to deal with drove an hour and a half had the best treatment

Mi
Review №45

Matthew Kleeman was fantastic from start to finish. Thank you for making us feel comfortable and at home in your city. The 2 hour drive was well worth it. I appreciate the hospitality coming from the car business. All paperwork was ready to go when we arrived. This Fiat 124 Spyder Abarth is perfect.

Te
Review №46

Great dealership, salesman. got a good deal and awesome truck

Ke
Review №47

I would recommend Bruner’s to anyone in the market for a new vehicle. Everyone I’ve met with Bruner’s makes my life easier from purchase to service. Bart was my sales guy and he was awesome had everything ready exactly when I wanted so all I had to do was sign and drive! Shane is service is always helpful at getting my truck in for its regular maintenance. Thanks guys!

Li
Review №48

Bart Garner is a great salesman. This is my second Jeep I have bought from Bart. I anticipate he will sell me my next vehicle, too!

Ma
Review №49

By far the easiest simplest and best car buying experience! I have used Aidiel Solis twice this year on two trucks I will alway recommend him! Man deserves a raise!

Na
Review №50

Experience was good. Nice service workers. Though the technician didn’t read the notes about the “wait to start” light or turning the key back too far. I paid an extreme amount for the little work I had done (just a fill on my A/C system). Other than cost and minor issues with communication, everything was well.

Ry
Review №51

Kyle Koho is hands down the best automobile salesman in the United States. He not only walked me through the entire car buying process, but went after-hours to load my vehicle onto the shipping truck. He always answered the phone, responded to texts, and answered any questions I had.He was patient, empathetic, kind, and honest. He moved heaven and earth to make sure I not only got the best price, but the best experience possible.No, I wasnt paid for this review; I just thought he needed the recognition he deserves.Thanks Kyle!

MI
Review №52

Was the best experience of my car buying life!!!both mike and Randy went far and above to help us.

De
Review №53

Courtest, informative, definitely went the extra level of satisfaction. At the desk, (so nice to be welcomed in and quickly checked in) to the inspection man whom took the time to see what was going on with one of my running lights being unplugged and a quick plug in gave me avalued inspection. Thank you, Debbie

Mi
Review №54

I am more than happy to review this dealership and tell everyone concerned that I have the utmost respect for this business. They truly are a step above the rest. I deleted a very disappointed review due to a lack in customer service and communication because of the response I received from the manager. It is true that any business can make errors the same as individuals. But it is not common practice these days for any of them to actually concern themselves when this happens. Especially to the point of contacting us personally, admitting the wrongs, apologizing for them, and making amends for them. I truly respect this and will be telling about this company for years to come. That’s a kind of lasting impression that you never forget. I will most definitely be using them again if it is needed and I would recommend this business to EVERYONE who needs service on their vehicle. I might even buy a new one from them in the near future based solely on this one experience. AWESOME JOB!!! And thanks again Bruner Motors for rising above all the rest and truly showing you are the BEST!!!!

Ja
Review №55

Good crew of people and helpful

da
Review №56

Very helpful and friendly staff, excellent work on my car, great communication.

Er
Review №57

Fast service.....even changed a bulb I didn’t know was out. Great service and care!!

Je
Review №58

Kyle is an awesome salesman, he was very knowledgeable about what I wanted in a truck, and made the buying process very smooth and quick . The financial guy was the best I’ve ever dealt with, very courteous and I got a very good deal and APR on this new truck . I would recommend Bruner Ram for any future purchases, ask for Kyle u won’t be disappointed.. Thanks again guys !!!

Ti
Review №59

I was in Stephenville and having intermittent issues starting my relatively new truck, so I went in to Bruners on a snowy Monday morning to see if they could diagnose the problem for me. The guys at the service desk were very friendly and courteous.They pulled the codes (50!) from my vehicle and said that they were all low voltage related, and likely I had a bad battery, but that it would be covered under warranty. They informed me that it would take as much as two hours to diagnose, as they would have to remove the battery from the truck to put it on their battery tester. They would also test the trucks electrical system while they were testing the battery. I said that was fine, and that I would wait there.After a little more than an hour, they told me that surprisingly the battery had passed the test, and they could find no issues with the vehicle.When I went to leave for Houston the next morning, the truck wouldnt start. After getting it going and driving four hours to Houston, I shut the truck off and tried to restart it. Nope.I tried to get the truck in to two different RAM service departments in the Houston area, but they both said that they couldnt get me in until the following day, and that they would need to have the truck a minimum of 24 hours. Not wanting to wait and have the hassle of being without my truck, I decided that I would the battery out of the truck myself and take it to the local OReillys and have them test it. When I looked at the battery I could tell that the service department at Bruners had lied to me. It was evident from the dust on the bolts that the battery had never been removed from the vehicle for testing as they had said. Sure enough, when OReillys tested the battery, it failed.Very disappointed that I was misled.

tr
Review №60

I took my 2017 Fiat 500x in for a routine oil change and tire rotation. When I was checking out I was told that one of my lug caps had been accidentally broken during service. They had already ordered a replacement and all I had to do was pick it up the following Tuesday. I really appreciated this because I honestly probably wouldnt have even noticed it was missing for quite sometime. Honesty is a virtue that isnt always in abundance, especially in business. I will definitely be back!

Da
Review №61

Great buying experience! Dylan made the process simple and seamless. Attention to the details on the truck I wanted, from start to finish. I highly recommend Bruner Motors!

Om
Review №62

Always great customer service!

le
Review №63

Very nice folks! I believe I was treated fairly.

Se
Review №64

This was the absolute best vehicle buying experience I have ever had! Typically I buy a new vehicle every 3 years (x 2), so I deal with a lot of salesmen and dealerships. I dealt with Josh (from the GM store) who helped me special order a 2020 Ram Rebel Eco-Diesel. They gave me a fair price for my trade-in and the special order price was at invoice plus incentives, which ended up being about $9000 off of MSRP. The whole process was easy, up front, and best of all honest! I rarely do reviews but this was exceptional customer service.

Bi
Review №65

Great experience, Kyle in sales and James in finance was easy to work with!

Al
Review №66

Stopped in at the last minute for an oil change and was in and out in 20 minutes. Service crew were awesome. Thank you!’

Ch
Review №67

They were great done exactly what they said they would do would recommend them to anyone

Mi
Review №68

Did not have the car I was looking for,maybe later.

Ty
Review №69

Kelly and I have been dealing with Bruner motors for many years because they are the best. Doug Keith is a number one ally to have with your vehicle needs!

Sh
Review №70

This is the second vehicle we have purchased from Bruners. Everyone there that we have worked with is top notch. Thanks especially to Ben and James for helping us get the right vehicle at a great price.

Du
Review №71

It was the smoothest buying experience I have ever had from sales to finance. I would highly recommend to anyone looking for sales or service to check it out.

d
Review №72

Recently had oil change, tire rotation, and an inspection done at Bruners. They also solved a recurring software problem with my stereo system. All was done very quickly and professionally.

Ma
Review №73

This is where uneducated dairy and horse farmers with no internet go to get overcharged for new vehicles! Yee! ha!

Li
Review №74

I took my Challenger in for a recall and oil change the whole process was done within a few hours I sat and waited in the waiting room it wasnt a bad wait at all .

Fe
Review №75

Good service friendly people

Br
Review №76

Very good service.

Ro
Review №77

Oil change done they found an oil Leah at the front seal. This what I like about bringing my dodge ram to the dealer for service they check things out

Ch
Review №78

Great place highly recommended for new car purchase or service

Ch
Review №79

From sales to financing to receiving the most for my trade-in, the Bruner staff far exceeded my expectations. Always courteous and helpful in every way.

Pa
Review №80

We bought a 2017 GMC Acadia from Bruner Motors in Stephenville, TX on Aug 12. Salesman Randy Raspberry was wonderful to deal with; very friendly, easy to talk to, not pushy at all. We test drove, went home to research vehicle, got pre-approval from our credit union, went back and bought it. Finance person James was also professional and friendly. He offered warranty packages but wasnt pushy when we declined. He also got us a better rate than our credit union. It was end of day so we picked car up next morning washed, inspected, and with a full tank of gas. The last person we dealt with was Audi who went thru all the bells and whistles with us and told us if we needed help with any features or needed a tire aired up to come by anytime. We are 60 and 62 years old and have bought many cars. This group of men made this the easiest and most enjoyable purchase ever!

Ji
Review №81

We just bought a car and of all the dealers, Bruner Motors had the best website and tools to help review the car remotely. More importantly, the sales team was extremely helpful, responsive and made an aggressive offer. We would have gone with them but they didnt have the exact car we wanted in inventory.

Ti
Review №82

Great service as always! Completed oil change and rotated tires. Thanks Bruner’s.

Ka
Review №83

If I could give Doug Keith 100 stars I would. He was a wonderful salesman. He is a good Christian man and he got me into a Jeep that is a great Jeep. He was very informative on the vehicle and gave a wonderful opinion on the vehicles they had. And knew what would be best for me. I would recommend Bruner dodge and dealing with Mr. Keith any time.

Jo
Review №84

Excellent service and staff!

Da
Review №85

Great dealership to do business with good people that will help you

Da
Review №86

Got a spare key and programmed without a problem. Quick turnaround but charged Misc & Disp fee. 🤔

Jo
Review №87

Quick professional stress free service. I had my truck in for warranty work. They fixed the problems and had it back to me sooner than expected. I walked in(no wait))to pick it up signed a paper and was done. Cant do much better than that.

Ed
Review №88

I had no problems went in for an inspection and was out in no time friendly people.Ed

Br
Review №89

Fast, friendly service. I’m an out of towner, but was treated like a local. Jeep lives matter.

Fr
Review №90

Fast and friendly service!

Br
Review №91

Excellent service, quick no nonsense deal, quality!

Bo
Review №92

I have been a customer of this place for over 20 years. I have purchased several cars from this dealership. They are very friendly and fair and accommodate your needs any way they can. I will do business with them again in the future

De
Review №93

Recall came in the mail. I called it in, and Bruner Dodge Service Dept. handled everything quickly. Professionally done.

Mi
Review №94

My Jeep lost traction control and the ABS light came on. I took my Jeep to Bruner, they quickly found the problem called me and they had it fixed in one day.

Ca
Review №95

Tried to help

Bo
Review №96

Very helpful and knowledgable.

Ch
Review №97

Smooth fast transaction, the staff was extremely kind and helpful.

Ti
Review №98

Friendly staff! They work with you to get you in the vehicle you want. Thank you Marki Nowlin!

Cl
Review №99

Absolutely fantastic service! We have purchased over a dozen vehicles from Bruners in the past & they have been great! Whether its been our sales consultant Bart Garner in Stephenville or Josh Troutman in Early, Managers Kyle or John Mow & even the finance guys both named James; Ive gotten so spoiled that I dont even bother shopping anywhere else. Pricing has always been fair but the service has been outstanding. Help support a local business & local jobs by shopping with them today, you wont be disappointed!

Sa
Review №100

My visit was great. Randall took care of everything as promised.

Information
100 Comments
4.4 Rating
  • Address:750 E Rd, Stephenville, TX 76401, United States
  • Site:https://brunerchryslerdodgejeepram.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 254-459-4148
Categories
  • Auto repair shop
  • Car dealer
  • Brake shop
  • Chrysler dealer
  • Dodge dealer
  • Fiat dealer
  • Jeep dealer
  • Oil change service
  • Tire shop
  • Used car dealer
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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