user
NAPA Auto Parts - Sterling Auto Parts
218 W 3rd St, Sterling, IL 61081, United States
Appearance
NAPA Auto Parts - Sterling Auto Parts
Comments
Br
Review №1

Great Staff Breck, As Usual. Well done Sterling, IL. Napa.

na
Review №2

Very knowledgeable and helpful people. I even unknowingly showed up just before closing and they took the time to help me figure out what I needed!

Co
Review №3

Great service friendly but when expecting a part they say will be there add at least 5 hours happens every time

Sa
Review №4

I always walk into this place with a car need I dont even know how to put into proper words and walk out with what I need to solve the problem.

Je
Review №5

Nice friendly and knowledgeable staff.

Sh
Review №6

NAPA had the battery I needed for a price that was better than other places I checked. Ill shop here again.

Br
Review №7

Nice guys. Helpful.

Ke
Review №8

Always have good parts and the right parts & never have a problem with anything over all the years... THANK YOU NAPA 👍👍👍

Mi
Review №9

Great customer service n usually hav Whatever I need. Sterling store my favorite parts place

sc
Review №10

Very helpful

Ys
Review №11

Also got what I need or can get it quickly!!

Sa
Review №12

Friendly and knowledgeable staff. Quality parts for a reasonable price. They didnt try to talk down to me because Im a female either.

Jo
Review №13

Very friendly staff and helpful

Ge
Review №14

My car broke down due to a charging system failure causing the battery to discharge and the engine to die. I was two blocks away from this store. I went in and explained my situation. The counterman offered me two choices for a battery. I took the stronger of the two and he was able to give me a discount. After installing the battery, I was able to limp my car home (over 80 miles) on that battery saving me a massive tow bill.

Ch
Review №15

Very helpful !! Needed my headlight bulb changed, the guy came right out, unbolted the headlight and moved the old bulb around a bit, trying to get it out, and it came back on...great ! He put it all back together for me, happy that I was able to save some $.... Pulled out of the parking lot and it burned out... Went right back in, he unhooked everything again and replaced the bulb. It was -15° outside and he just helped me.... I appreciate that very much .... Thank you NAPA !!!!

Vo
Review №16

Very nice parts store, very knowledgeable parts people n friendly. Willing to help n make sure you get the correct parts before leaving. Definately reccomend

Ky
Review №17

Customer service was excellent in helping me find what I was looking for. Helped make my decision easier and quicker from the moment I walked in.

bb
Review №18

Great location for me, hey its a parts store.

Br
Review №19

Great customer service experience. Thank you!

Ad
Review №20

I mean its napa lol good parts, tools, ect ect . Pricey but u get what u pay for .

P
Review №21

Awesome service all available employees helped me. They also let me try the part on my car to make sure it fit before I bought

Ky
Review №22

Car died in the parking lot. I sat for an hour with no help. I had to fix it my self.

Me
Review №23

30 minutes to make replacement hydraulic hoses. Very good.

Al
Review №24

In and out quickly helpful staff

Ja
Review №25

Great place, Great parts. Love it...

Ke
Review №26

Awesome nice place for help with parts.

Ki
Review №27

Great employees

Te
Review №28

Lots of big truck parts

Jo
Review №29

Okay prices and okay service

Jo
Review №30

These guys go above & beyond to meet my needs!!

Ha
Review №31

Great customer service

Ja
Review №32

Parts u can count on

Jo
Review №33

Great and friendly

AJ
Review №34

Helpful and friendly

Da
Review №35

To expensive

De
Review №36

Clean

Information
9 Photos
36 Comments
4.4 Rating
  • Address:218 W 3rd St, Sterling, IL 61081, United States
  • Site:https://napaonline.com/en/il/sterling/store/26302?cid=pl_yext_jobber_SterlingAutoParts_26302
  • Phone:+1 815-625-3300
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:10AM–3PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations