Great Staff Breck, As Usual. Well done Sterling, IL. Napa.
Very knowledgeable and helpful people. I even unknowingly showed up just before closing and they took the time to help me figure out what I needed!
Great service friendly but when expecting a part they say will be there add at least 5 hours happens every time
I always walk into this place with a car need I dont even know how to put into proper words and walk out with what I need to solve the problem.
Nice friendly and knowledgeable staff.
NAPA had the battery I needed for a price that was better than other places I checked. Ill shop here again.
Nice guys. Helpful.
Always have good parts and the right parts & never have a problem with anything over all the years... THANK YOU NAPA 👍👍👍
Great customer service n usually hav Whatever I need. Sterling store my favorite parts place
Very helpful
Also got what I need or can get it quickly!!
Friendly and knowledgeable staff. Quality parts for a reasonable price. They didnt try to talk down to me because Im a female either.
Very friendly staff and helpful
My car broke down due to a charging system failure causing the battery to discharge and the engine to die. I was two blocks away from this store. I went in and explained my situation. The counterman offered me two choices for a battery. I took the stronger of the two and he was able to give me a discount. After installing the battery, I was able to limp my car home (over 80 miles) on that battery saving me a massive tow bill.
Very helpful !! Needed my headlight bulb changed, the guy came right out, unbolted the headlight and moved the old bulb around a bit, trying to get it out, and it came back on...great ! He put it all back together for me, happy that I was able to save some $.... Pulled out of the parking lot and it burned out... Went right back in, he unhooked everything again and replaced the bulb. It was -15° outside and he just helped me.... I appreciate that very much .... Thank you NAPA !!!!
Very nice parts store, very knowledgeable parts people n friendly. Willing to help n make sure you get the correct parts before leaving. Definately reccomend
Customer service was excellent in helping me find what I was looking for. Helped make my decision easier and quicker from the moment I walked in.
Great location for me, hey its a parts store.
Great customer service experience. Thank you!
I mean its napa lol good parts, tools, ect ect . Pricey but u get what u pay for .
Awesome service all available employees helped me. They also let me try the part on my car to make sure it fit before I bought
Car died in the parking lot. I sat for an hour with no help. I had to fix it my self.
30 minutes to make replacement hydraulic hoses. Very good.
In and out quickly helpful staff
Great place, Great parts. Love it...
Awesome nice place for help with parts.
Great employees
Lots of big truck parts
Okay prices and okay service
These guys go above & beyond to meet my needs!!
Great customer service
Parts u can count on
Great and friendly
Helpful and friendly
To expensive
Clean