Kyleigh is AMAZING! She takes the time to do more then just replace your phone or fix the problem. She goes the extra step to review what you have and suggest the best options. I dont even live in Illinois and because of the wonderful customer service she provided me in December with a phone upgrade for my son, I waited to upgrade my own phone when I returned to Illinois to visit six months later. Her customer service is worth the wait. Not only did I upgrade my phone, because of Kyleigh, I also updated my familys plan. I would never have known and also NEVER would have received this level of service in my home state.
Had a great customer experience! Phone is working great, was in and out in a timely manner. Kyleigh was very helpful and assisted me with all my phone needs and accessories! One of the better people I’ve seen that’s worked here, I’ll be returning!
I always receive wonderful customer service from Kyleigh i always enjoy seeing her .
The lady was very helpful and informative about products. Described all aspects thoroughly and helped me decide on a phone as well as protective case and other accessories
I would just like to say the staff here is amazing. Especially a lady by the name of Gen. She was very helpful with assisting with the problem. Thank you Gen for resolving all my issues.!!!!!
I want into the new at&t and got a new phone Nicole want above and beyond from helping me pick what phone would benefit me and picking out accessories and then helped me get all of my information off my old phone onto my new phone I will definitely return and highly recommend this store to people. It was nice to be treated like a person and not just as another sale.
Thanks for my new devices Genevieve. What a wonderful and delightful representative you are. The sales and promotions they have this store are definitely great. They cant be beat.
Genevieve Moran was the best sales rep Ive ever dealt with courteous and professional would definitely recommend her to family and friends 10/10
Genevieve is the best associate to deal with. Genevieve is awesome. Answered question and showed me all options.
Great experience!! Gen was very polite and solved all my issues!
I went into the new store and the store manager nicole helped me fix a huge billing issue on my account. nicole then also helped me add a new line on my account and a upgrade she very knowledgeable and helped get us into new devices to fit our needs and helped save alot of money on our bill. thank you nicole
I was rather appalled to see your establishment was closed already by 7 pm when I came by tonight. I hope this is not a trend as you are only here a week and I am disappointed.
Nicole was super helpful when I came in. She made sure to offer a variety of options and accessories to fit my needs. I will for sure be returning!
Had the best experience with Genevieve.
Genevieve is the best sales advocate!!
Not very informative
Nicole was awesome!
Genevieve is the best