We absolutely love this Sleep Number store. The employee there Scott is absolutely wonderful to work with. We purchased our P6 bed and we absolutely love it. Its comfortable, intuitive and so technically advanced.We have gone back and purchased their pillows, sheets, sheet protectors and comforters. All of our purchases have accumulated points and we have had bonus credits added to our account. That has really helped us and the reason we have been able to purchase different items for our bed.So go see Scott and crew and place your order for a new Sleep Number bed. Let him know that Vic & Cee Cee sent you. He will give you great advice on your next bed purchase (even if you dont mention us).

Our sales person Kelli who I believe is the manager was absolutely wonderful. She explained everything very well. She took so much time with us to explain the different beds and all of the benefits. I could not have been happier with the service. I am anxiously awaiting the delivery of my bed. Thank you so much for the pleasant service .Janet

Very clean store and knowledgeable associates. No pressure to purchase. Would recommend product and store. Purchase was easy. Just waiting to receive my new purchase. Cant wait to sleep wonderful.

Kelli from the Strongsville store was amazing, extremely informative, and steered us in the right direction, for our needs. Her positive attitude, and knowledge, has made us lifelong customers! Thank you, for truly changing our lives!

Very knowledgeable people. Very clean place. Everyone very smiling.

We loved working with Kelly. The bed was so comfy I did take a slight nap (3 weeks out of back surgery). We cannot wait to get ours!

They charge $200 dollars to return a bed [[[[EVEN IF IT IS BROKEN]]]Tells you everything you need to know about these people rite there.

Upon receiving delivery of our king size split sleep number bed the delivery men told us if we purchase the mattress cover from sleep number it will extend our warranty for 5 years. When we called the store we were told this was not true. She told us if we purchased the mattress pad at the time we were in the store purchasing our 6K bed we would be eligible at that time only for extended warranty. We let her know this was not offered to us at the time of purchase could we purchase pad now for extended warranty? She stated she was pretty sure they would honor the extended warranty and we should hurry up and purchase the pads. SHe was very high pressure. I let her know I would prefer to wait until she checked with district manager. She called me back and said the district manager stated they will not honor extended warranty if we purchase the mattress pads the pads must be purchased at the same time as the 6K bed. I asked for the number so I could contact the district manager she stated she was not allowed to give out that information. She said she checked with the salesman who sold us the bed and he said he informed us at the time of the purchase about extended warranty if we purchased the pads. The salesman NEVER told us about this. So basically Sleepnumber in Strongsville called us liars and said believed the salesman . If I can find out the return policy on the bed I will return!! I spent over 6K for the bed and they will not honor extended warranty if we purchase the pads a few days after we purchased the bed. I would not recommend Stronsville sleep number store to anyone! I cant believe after spending over 6K for a bed they treated us terribly! Once they get your money its over! TERRIBLE customer service!

Very Clean and professional. Our sales person Lauren C. Was super nice and informative. She did not try and upsell anything and was very helpful.

What a dissapointment first of all the salesman in strongsville lied. Second the bed is overated there are other beds out there more comfortable so dont waste youre money people had mine for yr and back still hurts. Yea I hope you people that read these before you buy sleep number is overrated. And Strongsville should be closed just because of their salsepeople

Poor service doesnt stand behind their products 😢

We love our bed. This is our second purchase. 1st was a queen 15 years ago. 2nd was a king 4 years ago. Bedt bed purchase ever.

Brought a sleep number bed. My sale person was polite. His name was Andrew. Brought it at South Park Mall.

Amazing the girls working were super helpful and totally sold me on my new bed I cant wait to get!!

Great product and consistently great service. I’ve owned a Sleep Number bed for years and I sleep like a baby every night. It’s also reduced my back pain. Also, I like the fact their beds are made in the USA! Worth spending the extra money.

Lauren is a great sales rep! I cant wait to sign all the paperwork and get our new bed home!

Bed was amazing so I bought one 😆

I was treated like family, and was not pressured into buying. Excellent costumer service. Havent sleep so good in my entire life!

Very knowledgeable staff! If you havent tried a sleep number.... Youre missing out!

The boys working there were very knowledgeable and very polite

Very comfortable and adjustable...And pricey

Customer care was top notch

Very tiring.

Went inside because there was a fifty percent sale on most of the pillows. Then the person inside, short with black hair, was harassing us telling us to leave because we are 17 despite having legitimate intentions to buy something.

Over priced