A very pleasant first time experience. Good vibes and energy throughout the office and extremely quick with services! I’d refer family and friends for sure.
I am extremely pleased with the service I received at Duke which fixed my Yukon in a quick manner. Jerry Butler and Will Roberts had my Yukon back to me the same day. I really appreciate the quick turnaround and the dedication that these two gentlemen provided to me when my Yukon developed a break problem. You should be proud of having such important employees.Thanks,Les & Robin Ward
The service team at Duke discovered previous service work issues from another dealer and contacted me immediately to bring it to my attention. They also went above and beyond to ensure my work was done right and that I got my vehicle back before the weekend. They provided excellent customer service and support!!
All of my maintenance questions were answered in a timely manner by the service team! Awesome crew! Was in and out in no time.
Never any issues with Duke’s service department. Always in and out in a timely fashion. The staff is always friendly and professional.
Was towing my RV and developed engine issues with my Silverado 2500. Had it towed to the dealer over the weekend. Explained my situation Monday AM and they got right on it and resolved the issue. Great customer service. Although I do not live in the area if I did they would get all my business.
I travel a lot for work and needed to get my truck inspected before my next trip. I also needed to have a license plate bracket installed as I bought it out of state. These folks worked me in, got it done way faster than I anticipated, and were super friendly and professional throughout the whole process.
Timely appointment and completion. Service team communicated well. Good value, thanks Will.
Thank you for the timely repairs made to my GMC Yukon.We drove it out of town this past weekend and it and everything was great.Thank the team for me.
Poor Chesapeake Hall is better, they dont mess up when you take you vehicle in to be Detailed . They do it right the first time.
Great service!! Duke is amazing to work with each time my husband and I have needed anything done to our vehicles! I purchased my car at Southern GMC Buick and refuse to take my car back there unless absolutely necessary (horrible service). So thankful Duke is not only closer to home, but exceptional service!
Joe got my car in to diagnose the problem. He called me and explained everything in terms I understood. Very friendly and sympathetic to the problem of no air conditioner in 95+ heat.I recommend Joe 100%.
Friendly and knowledgeable staff. affordable service completed in a timely manner.
Will and Danny were able to address the transmission issues, and get me back on the road in a timely matter. Highly recommend the service department here.
Awesome customer service...went in time get my key fob programmed. Drop it off at 0700. The team was able to fit me in and complete it before 1130.
We made a drop off appointment, they got our vehicle in pretty fast, were very professional and friendly. Was a great experience as usual 🙂
They managed to get my car in for service even though they were booked up. Very helpful and courteous.
First time going to this location and it was amazing. Staff was extremely friendly and informative, felt truly cared about unlike most dealerships.
The technician was very knowledgeable and explained everything to me. I was very satisfied.
Fast and affordable. Very friendly staff.
Great service as always. Your friendly and knowledgeable staff are awesome!
My tire needed to be replaced. They had my tire for 6hrs before they even got to my car.
I had a appointment for today the service person told me I had to leave the car they didnt tell me that when I made the appointment I told him I stay about 40 miles away I was not told I had to leave the car I wish I knew that I said twice he didnt even apologize it is what it is
Friendly, efficient, and wonderful customer service ice and clean facility!
Excellent service and very timely.
Service was outstanding, (State Inspection).
Excellent service team
Good job!
Everyone very helpful. They help find and will get the exact car, color, anything you want. Went 2 states away to get my 2019 Buick Lacrosse .
Everyone at Duke Automotive was very helpful & friendly! Their service department was very helpful ! Thy took my vehicle in at the schedule time, with the special mechanic doing the job requested in a reasonable time! Great work service department! Outstanding!!!
Outstanding service and very friendly customer service. Second time utilizing this facility. I Highly recommend this establishment.
Always GREAT service! EXCELLENT staff. I wouldnt take any of my vehicles anywhere else.
Great service great people
State inspection.
They own a mistake if made on their behalf. They get you in and out without long waits.
State Inspection
Good service at a fair price. I keep coming back.
Very professional service, a great waiting area and nice, friendly staff.
The Best Thank you so much!
Great place awesome service department
Love this place they are awesome
Didnt find what I was looking for therfore did not purchase, but salesperson was very professional, not pushy at all, and friendly.
Next Chevrolet I buy will definitely be from Duke!!
Excellent job and people