RNR did my lift and customer service was absolutely outstanding! Dustin was wonderful and kept me updated and with pictures too on how putting the lift on was going!The reviews on here are accurate and I wouldnβt want to take any of my vehicles any where else. Overall was definitely 5 stars. Thank you guys again for everything and making her beautifully bad bad. ππ
One thing for sure, you do not leave this place without a smile on your face! Not only was I 100% satisfied with my new tires and wheels, the customer service was astounding!!! Mike Dennis provided me with guidance throughout the process of selecting the new tires and wheels and ensured everything was just right before I left off the lot. 10 out of 10, definitely recommend!!! If you are unaware to whats going to work for your vehicle, call up Mike Dennis and his will get you straight and riding in style (and laughing throughout the entire process, lol). The guys here definitely make sure their customers are satisfied!!!
From the first time my husband called and spoke with Mike Dennis it was an immediate connection between the two. We knew right then we would be purchasing a set of wheels and tires from him. His amazing personality to his sense of humor every dealing with him was beyond expectations from a customers point of view! Mike Dennis worked with us from the beginning to the end to make sure we were satisfied and got what we wanted. So of you need a set of wheels and tires Mike Dennis is the man to see. He has definitely made us Walkers happy!
My falken at3ws look awesome on my 2019 ford Ranger! Thank you so much Lisa for the great experience dealing with RNR!!!! Definitely looking forward to free alignments and rotations in the future
A SUPER SPECIAL THANKS to Mike and Lisa for helping to get a tire for my mom, Mrs. Rickita Wheeler, today. She was so stressed out! Mommy found a nail in her tire this morning and they got it fixed for us! I have a tournament in Springfield tomorrow and we needed it right away. Thank you for taking care of us, making our ride safe, and wishing me good luck tomorrow! Well always come to you for tires ;)
Outstanding customer service and terrific attitudes. Mike was very knowledgeable and friendly. He made our experience an incredible one. Well certainly be repeat customers as well as refer family and friends to RNR.
I love this place! From the moment I entered my sales rep Mike Dennis provided superior service. My car looks great!!..He walked me through the process step by step, great sense of humor and he was just a pleasure to work with. This was an excellent experience
Right before a road trip I realized I had a nail in my tire that required immediate attention on the 4th of July. While all of the other local tire repair shops were closed I was very shocked to see RNR was open for business. I went in for a quote and was told they would repair my tire for FREE! Ive never had any previous service there nor had I ever purchased any tires from them. Lisa and the on duty staff were very nice, and I was in and out in less than 20 minutes. A very customer service friendly group of folks!
Called to get a quote on a patch and it turned out to be free!! Mike was super funny π he was able to get me in and out in 30 min!! Superb customer service!
Got a warning my passenger rear tire was low on air. Found a nail in tire so we pulled in to RNR Tire Express. The staff was so pleasant and accommodating. After repairing tire, went to pay for their service, but it was NO CHARGE!!! Talk about a shock. Nothing is free in life anymore.....except for a tire patch at RNR!! Thanks so much and highly recommend their service.
One thing for sure, you do not leave this place without a smile on your face! Not only was I 100% satisfied with my new tires & wheels, the customer service was astounding!!! Mike Dennis provided me guidance throughout the process of selecting the new tires & wheels and ensured everything was just right before I left off the lot. 10 out of 10, definitely recommend!!! If you are unsure to whatβs going to work for your vehicle, call up Mike Dennis and he will get you straight and riding in style (and laughing throughout the entire process, lol). The guys here definitely make sure their customers are satisfied!!!
Thanks Lisa once again for going above and beyond with my Tires, Rims and Lift. This is the 6th time using RNR between mine and my sons vehicles and always a great experience.
Mike Dennis was amazing. Very helpful, wonderful personality, very professional but made you feel right at home. Made the experience very easy and smooth!!!
What can I say! Came in looking for wheels for my Honda. Sheβs sitting with the perfect stance now thanks to Lisa. Come see her!! She will get you right. Stores clean, staffs friendly and knowledgeable. What else can you ask for. Will definitely recommend to anyone.
Lisa and her staff aim to please. They have a great selection and service is top notch!
Great experience. Was able to get new rims installed same day. Was very happy with what I got and the amount of extras like free tire repair and alignments.
So I needed tires. I didnt want to go to the big box hyper chain no service places. I like to support local. I went to RNR tire express on Suffolks Main street. WOW!! I met Mike Dennis. Mike and his team really went the distance. I wanted a tire that would not break the bank or fall off my car in a month. Mike helped me select a great tire with lots of positive reviews. It was exactly in my budget. Mike had Danny the tech put them on. Danny reinforced my selection as a great tire. Fast service and honest people. Thats why I go with local. RNR has a lot of cool rims too. When I get tired of my old ones ill be back. Thanks Mike and Danny.
Awesome establishment, they had my low profile custom vette wheels done in no time. Customer service was amazing, they even helped me load them into my truck.
EXCELLENT customer service, Mike was a great help heβs very knowledgeable of the products and his jokes are funny lol π !! Overall all this is a great location staff was very friendly and helpful I highly recommended there service !!!!
Repeat customer and again had a great experience. Total team effort by Mike D. and the crew. Definitely recommend, you wont be disappointed.
Best In the area, hands down. Mike, and Lance at the front counter are super-friendly knowledgable car folks that enjoy what they do. And my tech Chris, was excellent. They got me in and out with in 30min with a flat tire repair and it was free of charge. God bless these guys, give them your business, I know I will.
Mr mike help me and he was wonderful thanks so much
Mike D was absolutely wonderful. His customer service and friendly disposition made my visit very pleasant. I had a nail in my tire and they were able to provide quick same day service at a very reasonable and affordable price. If you live in Suffolk, VA, dont sleep on RNR tires they will provide outstanding services. Thanks for helping bring 2021 with positive vibes!!!!
Mike d and his team will make u smile they r so friendly and we will definitely be making them our main car place
RNR Tires in Suffolk is the absolute best! I went in for a scheduled alignment on my car and was greeted by Mike. Mike was personable, kind, and has a wonderful sense of humor. I felt like my choice to do business with them was wanted and appreciated. Unfortunately, I have been to other shops where you are just another customer paying for a service, but I felt welcomed by Mike from the time I walked in the door to when I left. I appreciate good customer service, but Mike provided EXCEPTIONAL customer service! My car rides so much better after the alignment that RNR completed. A huge thank you to Mike and Ron for taking care of my car and me during my visit to the shop. I am loyal to companies that go out of their way to care for the needs of their customers, so Mike and Ron, you guys have earned a loyal customer for life! GREAT JOB!!!
Prices were great...never got a call back though for tires in the area or when I wanted to come in...oh well
My experience with Mike was amazing! He helped my daughter with her tire purchase experience and made her old mama feel like a young rock star! RNR Suffolk is the best!
Came in two months ago to get a tire plugged. Itβs was free even though I hadnβt bought the tire from them. You just donβt see that happen very often.Flash forward to now and partially because of that experience, and partially due to their competitive pricing and excellent customer service (thanks Lisa!) I went and purchased a set of new tires.Very happy to have stumbled across RNR tires!
This place was the very very best. Was very prompt service. Mike was so very nice would recommend your place . Thank you so so much.
The guys at RNR Suffolk are amazing. They were able to get me in the same day after I noticed a nail in my tire. They not only were able to patch my tire quickly and efficiently, they provided that service for free!!! Thank you again Lance, Mike and Gavin at RNR Tires.
My experience here was great!!!! I went in picked out the rims and tires, and everything was done the same day!!!!!! It literally took no more than 5 hours. Lisa was sooo cool and helpful and also straightforward!!! I appreciated it all!! The other workers named Mike and Jason also helped me, and made me feel very comfortable since this was my first time dealing with rims!!!!! Definitely would recommend RNR!!!!!!
I really am very pleased every time I enter this location. The workers are so nice. Especially Danny Thompson. He is outstanding. Wouldnβt trade this guy in for nothing. Iβve been dealing with this business for over 7 years with 5 different vehicles. Keep up the good work guys Miss Knight will always be a customer
Lisa was very helpful!!! Please I recommend yβall to come see her.
The staff seemed friendly, but was unable to help me with a screw in my tire. I have a Tesla, and they said they were unable to lift it without Tesla jack pucks. After speaking to the Tesla service center I was told Tesla does not make or use jack plugs. I told the guy working the counter, but was told it was their companys policy. Seems like a poor decision to have a company policy that is contrary to the manufacturer.
Took a little while to get me in. After looking at my tire they tried to fix my tire sensor first instead of just selling me the $100 part. Most places try to push the parts and they didnt which I think is great customer service.
The guys at R N R Tires in Suffolk Virginia really took care of me.The atmosphere was very professional and cheerful at the same time.And the new rims on my SUV made it look like a whole new SUV. Thanks to Mike Dennis and all.
Very friendly considering its a hundred degrees outside. Fast and courteous will definitely recommend to my friends and family
So, Iβve had two interactions with the Suffolk location and have yet to pay a dime. Their standards for service are superior to any other experience Iβve had with any shop or mechanic ever. When I do need work taken care of, this is the place Iβll be going and Iβll likely have more to say then.Btw extremely surprised they donβt have more business with Tire Choice across the street hacking
I only had about 10,000 miles on my tiers when I got a flat. I took my tire into RNR met with Mike D and they repaired the tire. The best part was they did it for FREE!!! I had no idea they did this. Mike was awesome and I will be visiting them again for my new tires. I highly recommend going to RNR!
Lisa The Manager?!!! Let me tell you all sheβs the best she got me looking too nice!! Iβm super excited & happy with what she did for me & the great deals she handed me π She had the place all clean and sanitized & welcoming as you come inside!! Ask for LISA!!!π¨
Best place in Suffolk, very reasonable prices and never long of a wait, definitely recommend!
I am very pleased with the results (everything) after working with Mike Dennis and the staff. I went in not knowing exactly what I wanted. and Mike helped me the whole way thru, especially selection. I would highly recommend them. Huge selection and good pricing.
Got my wheels from RNR in Suffolk and they were nothing but awesome to me! Amazing customer service! Patrick helped me out and went above and beyond trying to make me, a pretty picky customer, happy. He searched and called multiple companies for me since I was interested in wheels they didnβt carry at the store. A little pricey, but you get what you pay for. I couldnβt be happier with my new wheels and my experience with RNR. Iβd go back again and recommend anyone to them!
Great service did more then they had to for me and mike was really funny and nice recommend to everyone
This place is great ! I went in yesterday (12/30/20) to get my tires checked out. I was worried it was going to take a while since I didnβt have an appointment. However, I was in and out very fast thanks to Danny! Great customer service, he explained everything to me very nicely. Will be back again in the future !
Mike was very friendly, nice, and helpful. Lance and Chris did an awesome job on making sure my new wheels where on correct. They even drove around on a test drive after to make sure every thing was right. The best part about RNR Tire Suffolk besides the employees. Was the service!! You canβt ask for better services when it some to wheels and tires. 10 out of 10 I would definitely recommended going their for your wheel and tire needs. Great Job guys!!
Blew a tire on my work van, RNR got me right in no time! Great service, excellent work, will definitely return!
This was my second experience with RNR Suffolk. I was originally impressed with how they handled mounting and balancing my tires so I figured Id give them my business again to get an alignment. I called and Mike got me scheduled and Gavin took care of the alignment. It was all around a great experience and I will be back again.
Excellent customer service delivered with a smile! And they fixed my flat tire for free :)
I just had a leveling kit put on my truck and I cant be anymore pleased. These guys were great. Came in last week and spoke to Mike D. and he explained the process, ordered the parts and scheduled a day for me to come in. Eddie T. did the install and it was perfect. If you have thought about getting a lift kit yourself, I highly recommend them.
Talk about a seamless process, from start to finish. Mike Dennis helped me pick out the perfect wheels for my car and I was in and out of there the day of service. He offered nothing short of superior customer service. Make sure you ask for Mike D.
I love RNR! Mike, Dustin, and Lisa were phenomenal with making my experience great!
I went here because my usual tire place was closed on New Years eve. I may have a new tire place now. Mike D. Was very pleasant and polite, the waiting area was comfortable, and they fixed my tire for free! I was very impressed with this business.
I needed new tires for my Toyota RAV4, a friend told me to visit Mike D at RNR in Suffolk. I was not disappointed, he was awesome and my tires were affordable. The technicians did a great job with mounting balancing and alignment and my car rides as smooth and straight as it did the day I bought it. If you need new tires visit Mike D you wonβt be disappointed!
RNR has great service. I had a leaky wheel and Christian patched up under 30 minutes. Mike the store manager was very polite and accommodating. The store is clean and well organized. They follow COVID restrictions and have hand sanitizer on deck. I HIGHLY recommend them in the future.
I had two tires mounted/balanced from them, excellent service, nice and helpful people. Mike D, probably not the Beastie Boy ;) was informative, helpful and super nice to chat with. Service was fast, and perfect for the budget. I would recommend them to anyone, and will use their services in the future! Thanks guys!
Awesome staff, specially Lisa and Dustin. Highly recommend them!!
Exceptional service. Mike D and his team were awesome in helping me on the day after Christmas. Positive, courteous, and allowed me to get back on the road quickly and safely. Highly recommend to everyone!
Every employee at this place has never met a stranger! All are friendly and make you feel comfortable with any services they provide, through inspection of your vehicle before they do work, detailed face to face conversation of what took place with 100 percent honesty, and thats hard to find in an industry like this, they have extremely flexible plans to get your tires and rims you want and again provide hands down the best customer service I have seen. So stop on by and I promise even if you dont get anything you wont be disappointed and will leave more educated on the subject matter than before you went in.
Customer Service is excellent at the Suffolk, VA store. The work performed on my tire was fast and efficient. I would not take my car any where else for tire repair.
Knowledge people work there
Im very glad I took my car to RNR Suffolk. I had an unexpected replacement and they were able to fit me in without an appointment. My car was fixed within an hour. The service from everyone was excellent especially Mike, whom I cant thank enough for making at least one thing in my week go right.
I was very satisfied with the service that I received very professional thank you Dustin and to everyone else in that location !!!!!!!
Great service! Iβve been there twice and they have fixed the problem perfectly!
R&R in Suffolk has the absolute best customer service. This is my second time purchasing from Mike D. He always goes above and beyond for his customers. I recommend this store if you want excellent treatment.
Mike was the best associate for the job, very respectful and funny as well
Had a great experience. Mike Dennis was very professional and treated us well.
Called RNR to get a tire repaired, they said just drop on by and we will get you fixed up! Mike D was excellent!! Definitely recommend them! Just two weeks prior they went out of their way to get 4 new tires on my wifes car and she had no complaints as well!
Mike is great and I would recommend this place to anybody!
I had a fantastic experience with RnR tires located in Suffolk Virginia. I was helped by Danny Thompson. He was very thorough with me. The customer service was excellent and I highly recommend people to get there work done with this location. I am a happy customer and i am very thankful for the work I received.
Excellent & friendly service. Staff does an exception job of ensuring the customers needs are met at a reasonable price! Highest recommendation for all of your tire needs in the greater Suffolk area.
Excellent service and reliable work. Danny in particular offered outstanding customer service and was very knowledgeable and helpful in all my questions. Would recommend to anyone.
Mike is the absolute bestπ₯³...Highest quality of service that I have received In a long time. Thanks Mike and Lance for everything you do !
Put 4 tires and rims on our car and this would be the 4th or 5th time weve gotten excellent service from Mike Dennis!!
Mike D provided excellent customer service and has a great sense of humor! The service was great and the wait was minimal. Highly recommend buying tires here!
Got my mini aligned by Lance Isaacs and saying that the service was excellent is a huge understatement! He was extremely knowledgeable and got my car done in a timely manner. My mini has never driven straighter! I returned again and Lance sold me a beautiful set of falken tires that were absolutely perfect for my driving style and installed them. I highly recommend getting your services/purchases done through Lance from here.
Iβve followed Lisa through multiple locations, with multiple vehicles, since 2015. Sheβs always made sure I get exactly what I need, I donβt have to deal with any extra paperwork or chatter, and I am out the door usually within an hour or so for initial install.
Service was great and the employees were very friendly. Great prices as well! Couldnt be any happier and will definitely be going back if I need any other work done.
Quickly placed a set of HRE performance wheels and tires on my RCF. Mike was pleasant and responsive. Will be going here again for tire/wheel needs.
Had two tires mounted and balanced, received excellent service. Mike D was very helpful and professional. I will definitely be back and refer others for service.
Awesome place they definitely take care of their customers
Always good for me
Mike D. And the rest of the crew give the best costumer service and upfront with you always smile and eager to help everyone
Awesome customer service from the RNR team, Danny, Mike and Lance are true professionals they provide outstanding quality service the best Iβve seen in years two thumbs up keep up the great work.
First time coming to RNR and they treated me like family. Came in and dropped off a tire repair and was done in a timely manner. Def recommend RNR for your tire needs!
I have returned many times due to the great relationships and service from RNR and Mike !Also he is funny but knows his stuff! Also Chris did a great job installing my wheels!Go see them!!! 20 stars!
Great experience very quick service and great staff
I woke up with a screw in my drivers side tire. Called RNR Tires and was able to get seen within 5 minutes. I sent Mike D. a couple of pictures of the damage and was extremely helpful and professional. I would definitely recommend checking them out.
RnR in Suffolk is a power house,I had made a appointment for a tire change in Richmond at 9am simple mistake and Lance took care of me with no problem they will be getting my business from here on out.Thanks again Lance......
Got in and out very quickly. Staff was very professional and polite. Will definitely recommend!
I went to RNR to get new tires for my 2013 BMW and I was not disappointed. Luis walked me through the sale and helped me pick out the best tires. I looked on several websites and even Pep-boys but I am glad I went with RNR. Great people, great service, great prices. I will be back!!!
My wifes car had a slow leak in one of the tires. Id been adding air for a while, but it started getting worse. So, I called to see if I could get the van in same day. Danny was very accommodating and got the car in right away. Turned out she had a screw in the tire that was loosing air. The work was done very quickly and when I asked what I owed they said NOTHING. They do free flat repair. What an awesome shop. Great, friendly guys. Ive found a new place to take all my cars.
All I can say is the the guys are great . I was told by a competitor that my tire couldnβt be repaired, but they did it. In 30 minutes it was repaired and re-balanced and get this: IT WAS FREE!
I was referred to RNR Suffolk by my boss at work. When I walked in I was greeted immediately and asked how my day was going. The staff was very knowledgeable and friendly. Ronnie was especially helpful and I bought tires and an alignment that same day. Excellent customer service and prices! I will tell all my friends and family about RNR in Suffolk.
Employees are great and will work with your situation to keep you riding 100% recommend asking for lance
Lance does a great job at taking care of everyones car. He is a car enthusiast himself so he treats everyones car like his own
Have been here a few times to have alignments and wheel balances done. I had Lance do it and have always been very happy