Great mechanic, very honest. Very upfront with the pricing. Will let you use your own parts.
I was worried about my step-daughter finding an honest good repair shop when she moved away. I was very happy with how Sawyer Automotive worked with me, and was very honest. They did a rear brake job, rotors, and calipers for a reasonable price. My step-daughter is in good hands.
Sawyer Automotive is a great shop. Very friendly people and they do great work. Every interaction from when I first called to when I picked up my vehicle was professional and personable. Earl did a great job explaining the problem and options for repairing it. They completed the work when they said they would and now my truck is running great again. This is definitely where I will be bringing all my vehicles from now on.
Best in town, both in service and pricing.
Best mechanic shop in town,truly great people
Great shop !! Great job on my tires! Thanks Dave and Earl !
Had a great experience with the service on my F-150 took their time to listen to what I needed done repairs were great I had five repairs that needed fixed and in a timely manner thanks
I received excellent service in a timely manner. The technician was knowledgeable and friendly.
Well, lets start by saying this place has one of the best mechanics and used to be my favorite auto shop. On the other hand my experience was much different on the last visit.I arrived at 8:00 am on Wednesday morning, 1st day of my vacation. The work was supposed to take an hour and a half to 2 hours. At 10ish who I believe was the scheduling manager told the mechanic (Tim I believe or maybe Tom), to tell me what happened....evidently he dropped a tool inside the engine by accident. Since the battery was not unplugged it blew a fuse. There was not an auto part store that carried that particular part and it had to be delivered from a dealership which would not be till after lunch. This meant I could not leave the shop till after they fixed it. Finally the part arrived at 12:30 and my car was ready at 1:30. Now I go to pay and I see that I was charged for the part they accidentally had broken. When I mentioned it to (lets call him Mr. X since I dont remember his name.) Mr.X, he told me that it was not their fault which I fully agreed with but I told him why do I have to pay for it? It is not about the money but the principal of it.Mr.x replied ok, I will remove it but this is the last time you will come here.Now what allows him to talk to a customer like this....lets see.About an hour or so after I arrive the owner showed up and was at the shop, during all this time he never said a word to me or even acknowledged me...not a single word.What happened to customer service and building repor with your customers.They may not need my business or dont care to ha e my business. I know there are other good mechanics out there like Major Mechanic or Dellinger auto....BUT WHAT HAPPENED TO THE PRINCIPAL AND LOYALTY?
Very honest & dependable. I highly recommend them.
Good old-fashioned service with a personable, small-town feel. Were very glad we discovered this place. Its refreshing to have a mechanic point things out in person. Especially when they showed me something and said, You dont need to spend money on this right now, and you might never need to. But keep an eye on it. Then he explained what to watch for.
An automechanic with integrity is hard to find. They have them at Sawyers in spades. If they cannot do the work they will let you know up front. The work they do is performed well and at a reasonable price and for those of us that live in Suffolk they are very convenient.
We have been taking our vehicles to Sawyer Automotive for over 10 years now and we have been very satisfied with the work they have done for us. They are trustworthy and back up their work. We have referred many friends to them who also were impressed and happy with their services. Thank you Sawyer Automotive for keeping all of our cars running!!!
Fair and upfront pricing they do not add on things that are not needed
Very pleasant staff, friendly, reasonable prices, Owner and his workers really know theri work and care about their customers. They only do want customers ask for. Ive been going there for over 10 years and been extremely happy. I highly recommend anyone to go the there.
Friendly and professional, took care of my service request on my AC
Trusted mechanic....They work on all my vehicles. I have used them for several years. They return calls when they say they will and the price is fair.
Sawyer Automotive is like what every other review, great-friendly employees, and VERY HONEST. Really helped me out when I was stranded for two days with a non-driveable car. Great place!! Highly recommend.
Highly recommend Sawyer automotive... Earl and his staff are top notch.... Thanks again
Had my car dropped off here once it broke down since I didnt know much of Suffolk for shops. They did good work and end up finding out there was another issue which they fixed too. All around they have great service and will contact you if they need to ask you questions.
Great, honest service by good, local people. They tell you whats wrong and fix it for a fair price.. without adding extra stuff that needs to be fixed. Will always go here for auto repair needs!
Very good attention to detail, honest and forthright. All are features uncommon in auto repair industry. Good guys.
Theyre always friendly and helpful and do a great job of fixing our car.
Great Techs.I had a performance problem other shops couldnt pinpoint the problem.Was advised to take my Tacoma to them.Earl checked it out and found the problem.My truck hasnt ran this good in 5 yrs.Great people.Would recommend anyone to try them out !!!
Great place. Not a hustle shop.
They Did A Great Job Passing My Vehicle For A State Inspection! :-)
First time going today. Honest, affordable, great service! Will be back!
I had my van in for inspection. David always is so nice and helpful. I like dealing with him.
Honorable shop with good people. Do yourself a favor and give these guys a try. You wont be sorry.
I love this repair shop. Always wonderful employees.
They have always provided great service!
Awesome staff. Honest, and they always do a great job.
Great place to have your car repaired
These guys are very friendly, outstanding mechanics, and most importantly to my view, HONEST. Let me tell you how I know that:I took my wifes 2006 Jeep Rubicon in because it had a slow oil leak/drip that I could not find. They found it, leaking seal on the motor, fixed it, but had to drop the transmission in order to do so. About $600. OUCH.A few days later............leaking again. So I bring it back in...........they drop the tranny AGAIN.........only to find that one of the drain plugs was only finger tight and was weeping oil. When I asked them what I owed them now, all he said was, Nothing. We should have seen that the first time.Now I am a customer for LIFE.
Outstanding service
Great work!
Trust worthy automotive technician
Awsome staff very honest
Good service all around
Quality work
Great place!
Rude. They gotta keep the lights on.
Place is awesome