I would recommend this business π¨βπΌ anytime, I had my car towed from the concord Audi dealership where they quoted me 9,000 in labor not including parts !Good guys evaluated it and fixed with labor 1800. My Audi is running great π thank you πYour the best !!!!
Moe has provided me with great customer service, they are very professional, and nice. They actually get the job done right. Im very happy that I took my car to them because they really know what their doing and I would definitely go here again.
Used these guys several times and the owner/manager is so knowledgeable and professional. They were honest in diagnosing my car andI didnβt have to worry about a βserpentineβ belt issue. I wish there were more small mom and pops like this shop that were open on the weekends. Hint hint.
They took my left wheel off to look at my akle and they only tightened my wheel lock but all the other ones I could take off with my hand and they tried to say I need a power steering pump which was a lie and over priced for bad work
Great staff and honest prices.
I needed tires for a cross country road trip. I came here because of the good reviews and left with a brand new set of 4.It was professional, clean and tidy. More importantly Moe was polite and professional.The bathroom was out of soap and kinda dirty, but I donβt think it was supposed to be for customers, so the fact that they let me use it was only seen as a courtesy.I will be coming back for oil changes and other work in the future, and will add a new review when I experience more.So far a good honest place that leaves a good impression.
A1 work theyβll make sure your car is in perfect shape and condition before letting you leave been there a few times always pleased with the work
Feeling Ripped Off! Brought my car in with a no start issue. Did some simple diagnostics (getting Spark, good Fuel Pressure etc.) prior to bringing it in, but could not identify the problem. They came back with a diagnosis of a bad Distributor AND Coil. I questioned this as I had already confirmed a good spark during my attempt to identify the issue, but approved the work as they are the Professionals. Picked up the car the next day and was immediately concerned. Idle setting was at 2500 RPMs and it seemed to be running a little rough. Drove the car no more than 1/4 mile before it died again. Same symptoms as before.Long story short, I again attempted to find the problem by checking the fault codes in the ECM. Turns out it was just a vacuum hose that had come unplugged from the MAP sensor. Plugged it back in and the car runs fine!No offer of compensation for this misdiagnosis and $800+ bill for things I didnt need in the first place, outside of an offer for a free diagnosis on my Next visit!?!Why would I want a free future diagnosis in light of the accuracy of this one??? Wont be back and would caution others to steer clear!!!
Good Guys Auto has been good to US. The only shop in Fairfield/Suisun area that well go to. The guys here are very professional and knowledgeable about every car we have ever brought them (and we have 6). I highly recommend them.
Moe and the gang are super cool and knowledgeable. I trust them. The customer service is second to none.
Great staff! Great service!
Came in to check my brakes and they were very accommodating! Very happy w the service
Mo was most helpful. Fair service at a fair price.
I have come here on two separate occasions. One for new brakes and rotors, and just recently due to my engine rumbling and causing my check engine light to come on. The guy that helped me today was Jeff. He helped clarify that a simple diagnostic check at Autozone or oReilly wont necessarily find all problems that a car has, or if it does, it doesnt point out what may potentially still cause it to come back up. He was very informative and friendly, and explained in full detail what was required. What was merely just needing a new temperature sensor from Autozone led to needing a new radiator hose kit, radiator cap, radiator, thermostat and thermostat gasket to replace due to wear and tear of having it run for over 140k miles. Just turning on the car and driving it sounds like my car from when it was still new. I greatly appreciate the service Jeff and the crew from Good Guys brought to helping me to getting my car back to running strong again, and I would certainly recommend their assistance and service if I need any more work done, or if anybody else in the area absolutely requires service to be done to their car. Thank you guys so much and hope you guys thrive even long after I leave this part of town in a couple of years.
Amazing customer service, $170 for a diagnostic is a bit overboard.
We found these guys almost 2 years ago when we moved. They are always great about getting us in for our auto repairs as soon as they can.
Always does the work needed in a quick correct manner.
Great customer service.
I had an alignment performed on my vehicle by another business about 6 months ago, and things were definitely out of whack. My steering was pulling hard to one side and felt like something was loose. Al and his professional, friendly technicians took great care of my truck, and at a very competitive price. I was in and out quickly, the process and expected charges were explained in plain english, and my truck no longer feels like its trying to drive me into the ditch.I cant recommend them highly enough.
You guys are awesome, awesome amazing mechanics. They are very knowledgeable, professional helpful. They are just plain awesome not enough words to say how fantastic they are. Thank you for always helping us out and for doing such fantastic work.
I have been taking my cars here for the last 2 years they can do just about anything they are great people and honest
Always get great service with these guys.Thank you for keeping my family safe..
They do good work.
I called all the other places around the bay to put a TCM (Transmission Control Module) in a 2010 Mazda 5 and nobody could do it but good guys auto was able to do it and did a fantastic job I would recommend anybody that need their work done on their car to go to them. They are very legit on prices.
Friendly and trustworthy staff, have been there multiple times and they always do just what they say
Good Guys has been my auto shop since they opened in Vacaville and now they have a closer location in Suisun. As always great customer service and their new location is HUGE! I recommend coming here for anything to do with your car
Needed a couple tires and an alignment done ASAP and they really took care of me. Honest, courteous and quick is a great combination. Took my other two cars to them since and havenβt been disappointed.
They were highly recommended to me by a relative. I was not disappointed. Extremely thorough, not pushy, excellent service and pricing. Pleasant experience.
Love the service got me in and out and were very understanding.
Pleasant staff, vehicle needs clearly explained, let me walk in and make an appointment for two hours later and performed the required services incredibly quickly, especially as compared to the shop I used to visit. I highly recommend this business for your car care needs.
Came in with dier need of an oil change, Business was very busy and couldnβt accommodate until the next day. However, after checking my oil they saw my need was immediate and was able to make room for me sooner than expected in order to avoid engine damage.. Thanks so mich and appreciate your great customer service Good Guys!!
Best shop in the 707 tbh the most reasonable prices out there super friendly and cool staff. Highly recommended.
These guys took great care of me and my van. They are very professional and care about thier customers and their safty.ππ very happy with the service i recieved.
Always great friendly service
Quick clean work and friendly team !
Bad service went to get a new tire and yet they still wanted to charge me 30 to balance the tires wen other shops do it for free with the purchase of the a new tire they dont care about u or ur car problems they just want to make money it seems like one of the scan places bcuz they scand me
Very expensive & less knowledgeable..
Not very helpful prices are little high.
Great Service
Great work
Thorough and friendly, excellent service.
To expensive for a oil change
Honest people
Great place