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CPR Cell Phone Repair Summerville
1317 N Main St Suite C-8, Summerville, SC 29483, United States
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CPR Cell Phone Repair Summerville
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TB
Review №1

These guys are great...reasonable, friendly and take time to answer questions. Been here 3 times and would use them again (although I honestly hope to take care of my fone better so I wont need to go back!)

Tr
Review №2

The employees are professional and will keep you posted on the repair. They offer great customer service on the phone and in person. My phone was fixed and is working better than when I initially got it. Great quality work from these guys. Shout out to Chris at the Summerville store. Dont go anywhere else for cellphone repair!

ka
Review №3

My mom locked herself completely out of her phone. He reset it to factory conditions for a very fair price and it was ready within an hour and a half. Super great customer service. They even have protectors and accessories for all your needs.

Ma
Review №4

Great experience from beginning to end. The Gentleman (Ricardo? ) was very thorough in his description of the problem and the resolution. I let him know I was in need of the phone as quickly as possible and he jumped right on it and had me back up and running.Thank you very much for the attention to detail from the greeting until the goodbye. 💯💯

Ni
Review №5

Microphone was not working on my iPhone. They had it fixed in a couple hours for a great price. Thanks!!

Le
Review №6

I visited this business for help to install a screen saver for my new Samsung cell phone. Zoe was fantastic in completing this task efficiently with an excellent outcome. The store also has an excellent supply of various cell phone accessories.

ma
Review №7

My phone wasnt charging properly and I cleaned out the port but it still wouldnt work I took it in here and he was able to get the last piece out of the port ! The worker here had amazing customer service and best of all it was free of charge 10/10 would recommend this place for anyone he needs their phone fixed

De
Review №8

They repaired my phone in an hour. Great fast and quality service. Thorough and amazing customer service.

Ri
Review №9

The second we walked in Zoe was the perfect client specialist you could ask for. Totally professional and pleasant.She is exactly what every customer facing representative should be.Great Job ZoeAlso the Tech did a fine job explaining what they did and why.I repaired two iPhones there and will recommend CPR to my friends

Me
Review №10

It’s never fun to have to pay for a cell phone repair, but I had called around and CPR had the lowest rates. Turns out the phone needed front and back glasses replaced. The gal at the counter was very nice, friendly, and knew what was needed. Thanks!

Jo
Review №11

This is the second time I have been to CPR for cell phone repair. They are very professional, fast and reasonable. I took my phone in due to a cracked screen, not only did they replace that and make it look like new, they clearly cleaned the phone up so it works better overall. Better volume and more. I highly recommend them.

Ma
Review №12

Great experience. CPR was able to recover priceless videos/photos that were on my water damaged phone. Very prompt and up front about the expectations and possibility of my data not being recovered. Thank you.

Ky
Review №13

Took my Girls phone in with a broken screen. They went out of there way to get her phone fixed an back to her. Even had to get parts from the Mt pleasant store, yet they still made it happen rather quickly and for a great price!

T*
Review №14

My daughter-in-law brought her broken phone screen and it was fixed. The phone has continued to perform perfectly for a few days since then. She says that the staff were very professional, easy to talk to and accommodating. Great service!

ju
Review №15

The people who I have seen were very pleasant to talk to. But, unfortunately they were not able to fix my daughters computer.

Ju
Review №16

We’re not repair my phone although I’ve been coming here for years to give us a very very very unhappy whenever recommend the store to another person, as a business owner good customer service will tell you that you should just replace the screen and take that loss what is a $30 loss compared to a lifetime of business!

Ju
Review №17

Everything was very thoroughly explained and I was able to get two of my broken Iphones fixed same day! One of them i even dropped a weight on! Really good people working here and from what I could tell much more reasonable with the prices than other stores like Apple or Best Buy. If you need a cell phone repaired I highly recommend at least getting a quote as the fee will go towards the repairs if you decide to use their services. Thanks for the read!

Mi
Review №18

Outstanding and professional service. Repaired my cracked IPhone XR in under an hour at a lower price than competitors.

Gr
Review №19

My only regret is that I can only give 5 stars.I was so impressed by how professional and responsive CPR was in repairing my iPad.They are definitely my go to for any computer or cell phone repair needs. I have used other places that offer service, but they cannot light a candle to CPR. If you are like me, you value great dependable, honest service.Then don’t look any further!

Al
Review №20

Its 2021, why cant they take credit card payment over the phone for a repair for my daughter? Makes absolutely no sense. I wouldnt trust this company

ia
Review №21

Once I brought my phone in, it was done in less than 1.5 hours. Great job, no issues.

Sh
Review №22

They were honest with me about how long it would take to get it fixed. They treated everyone they interacted with whether they were young or old, white or black, rich or poor, with equally superb devoted attention. They listened to concerns. Their prices are reasonable for the tasks they do. My daughters iPad looked and operated like brand new by the time they finished with it.

Ma
Review №23

My wife screen on her phone crack she took by Wednesday and they order the part the part never came in she call Monday they told her the part was in when she drop her phone she call back just make sure they had number to reach her it was done. Soon as they get on the phone with her now the screen order was the wrong one now they want to pay on their mistake worst service I every had and its our first time using them and last!!!!!

Ja
Review №24

Called for battery replacement for Samsung Galaxy S10+.. they had the part and replaced it is less than one hour... Great service.

Du
Review №25

Ive taken my phone here before and the first time, although $300+ for a screen replacement is outrageous, they were polite, fast and responsive. This last time, they replaced my battery, said itd be done tomorrow, but it took 4 days. I called and called, kept getting rerouted to the Mt pleasant store, who in turn called the summerville store, who said theyd call me back, but never did. This place is not what it used to be. The customers are always angry too, which should be a red flag. Oh, almost forgot to mention, they returned my phone in its case to me, which when i removed the case i noticed they left the sticker on the back of my phone with name, phone #, password!!! Genius move CPR!!! If my phone is stolen everything they need is right there.

De
Review №26

Awesome experience ! I dropped off my laptop thinking that I needed a screen replaced. They found a cheaper solution and they were upfront and honest about it.The entire process was easy and they were professional throughout.

wi
Review №27

Great people told me what I can do too fic my phone and helped me get a better charge on it

Ke
Review №28

They are awesome!! I was all over looking for a place to fix my phone and NO ONE had the screen I needed. I was on my way to Walmart and saw them and decided to stop n check. Ithank God he had one. He saved me for my bday trip, was very nice and polite. He was dne in 2 hours. Im forever thankful!

Ch
Review №29

Great customer service and excellent repair work. Told me one hour and it was rea dy when they said. Reasonable price!

Ja
Review №30

Great service. Beats buying new phones

Je
Review №31

They were really friendly and fixed my whole phone in less than 2 hours at descent pricing too!

Mi
Review №32

Second time going to this establishment as with the first time, quick affordable service.

To
Review №33

Very fast service, a little pricy for screen repair, but the only one in Summerville that will answer their phone and call you when completed.

Di
Review №34

The staff was very helpful with me about my IPad. Verizon wanted to sell me a new IPad. CPR was able to replace my broken glass in less than 4 hours. If you have any electronics that need repairing, contact CPR. I definitely will use them again!

Am
Review №35

We used CPR for the first time this week after our 6+ year old Mac Book Pro crashed. CPR was one of the few companies we called that didnt charge a diagnostic fee. They were professional, quick to respond, great communicators and, best of all, computer-fixing geniuses. They were able to restore our Mac in 2 hours for less than $200--less than half of what we expected. Well definitely be returning with any tech issues in the future!

An
Review №36

Friendly staff! They fixed my battery within a couple hours and had me up and running again! Highly recommend them!

Ca
Review №37

After you guys searched for 3 months and finally ordered the right screen I made 1 payment of 100$ on your total of $800. I went online and ordered the screen for $197. Thats with the shipping included. And It didnt take me 3 tries to get the correct screen.

Tr
Review №38

Fast, professional, quality repairs. Definitely recommend.

Mo
Review №39

Very nice people and efficient service. They updated the RAM on my computer in 1 day.

Br
Review №40

They really know they really know their stuff.

Ma
Review №41

Great place . Have what you need . Staff very nice

Ca
Review №42

FABULOUS COMPANY! Brought my phone 8nto to be fixed and they were done in 1 day and saved me $800.00

Ag
Review №43

These guys are awesome.Aside from getting my dads phone repaired a million times which by the way i will get it a strong case for it, but my biggest thing was my gaming laptop after swapping out a new ssd and since then it feel just like its back to the day i received it as a gift from my dad for university days. yea, totally awesome people here. I kinda wish i could work there.

Fr
Review №44

I was pleasantly surprised by how quickly they analyzed the problem and had a solution.

Se
Review №45

Great job,great folks even put my Military grade screen saver on for free😎 would for sure go back!!!

An
Review №46

For the first time going to CPR, I was very pleaseThe customer service was very impressive. Thank you for ur service

Ma
Review №47

Dont go there unless you like talking to walls. Wouldnt even talk to me. Spent couple hundred with the guy up the street. He was more than happy to help. We fix it i think was the place.

AL
Review №48

Friendly customer service. And good place for phone repairs.

Ph
Review №49

Awesome techs fixed my phone for cheaper and quicker

Li
Review №50

This place is awesome and it was recommended to me by AT&T since AT&T couldnt help me. Dillon worked to get my old phones info transferred to my new one, and although he says he didnt do a lot, it was everything to me. And thank you to the other associate who was so polite to me as well. I watched both of them interact with numerous customers as the store is quite busy, and they were always polite and so helpful to everybody.

Ta
Review №51

Those people were awesome. I dropped off my Samsung Note 10 plus with a cracked screen and 1 1/2 hours later the phone was back to like new again. They were also very polite. Great customer service!!

Ke
Review №52

Had a wonderful experience with these people! Getting a screen replaced hurts financially, but when you see your brand new quality restored to your phone, you suddenly come to really appreciate the exceptional work these people do! They were very helpful, patient, and informative, and they answered all my questions thoroughly. They were genuinely interested in my understanding of PRECISELY what was happening and why. They also warranty their work (not if YOU break it, by the way), that is, if, for example, if my adhesive around my screen were to fail, they would make it right. Overall, great job, and all stars************!!

De
Review №53

My phone screen was cracked. I went online and made an appointment with CPR and they fixed my phone in 2hrs. It works flawless!

Ro
Review №54

Service is very professional and battery replacement went smoothly and quickly, would recommend.

Lu
Review №55

They fixed my charger that hasn’t worked for a year in a couple minutes. Very nice people

Cy
Review №56

Our carrier no longer places the screen protector on the phone. They suggested that we come to CPR who was fast and very friendly.

Ch
Review №57

CPR staff are very professional and friendly. Provided phone calls to update where they were in the process of fixing the phone. Answered my phone call directly (i.e. I did not have to leave a message). I was able to set up an appointment to drop off phone online. Rates are competitive and service was exceptional.

Ni
Review №58

Lackluster parts and workmanship. Brought my phone in for a screen repair, screen was replaced but back plate kept falling off, something that had never happened before the repair. They have attempted to reattach the back panel twice now. Today, about three weeks after the initial repair, I discovered the replacement display has a dead pixel.

Ma
Review №59

These people are awesome! Walked in and was immediately helped. They had an option to charge me for service, but were honest and did a great job for free! Took them less than five minutes. Thank you CPR Cell Phone Repair!

Tr
Review №60

I thought my IPhone had died and they found that it was just the contacts in the charging port were dirty. Saved me from having to get a new phone!! Jonah was super nice and helpful!! Thank you! Will be back for my cell phone needs!!

La
Review №61

In a matter of hours they had my phone up and running again! And they offered to help me file my insurance claim as well! Amazing customer service! Will definitely use again! Thank you!

De
Review №62

I had to change my rating from 5 to 3 stars. Main reason. It was my first time there. First thing I asked was about the warranty. I left my tablet for screen to be fixed. Once I went to pickup, I was told no warranty for my product because of a bend in side? Which I honestly dont know if it was even there before hand. These are very important things that should be discussed up front so a decision can be made whether I want the service or not. Not take my money and then tell me after you completed work, NO WARRANTY!! That was the most important thing for me. I didnt even shop around for prices. I read reviews and looked for places close by and made up my mind to come here. Unhappy customer

Si
Review №63

Hubbys tablet suddenly started talking to him. We were flummoxed.CPR has repaired our tablets, laptop over the years. They did not disappoint this time.A quick change in Settings & Accessibility fixed the problem. When hubby attempted to pay, there was NO CHARGE for this quick fix.Thank you, CPR!

Ta
Review №64

My steak was cooked to profection. Med Well. Hats off to cook on 12/30 around 7. My Bday. OAN..I saw a guy(manager maybe) go over to a table of 3 adults. He had been was coversating without a mask for over 5min. Then he went to back somewhere. No Masked?. The place was crowded, and although we went in. I was hoping that we was going to be spaced out a lil more being that its was a pandemic. We entered at our on risk, true..just thought it would be a lil more covid friendly.

Aj
Review №65

My service here was positive overall. The time it took to complete my screen replacement was 20 minutes longer than estimated, but my phone was restored to full working order. Im pleased with the quality of their work.

Jo
Review №66

Discussed my iPad issue with Dillon and brought it in and within an hour the iPad issue was completely resolved. I would strongly recommend CPR to anyone looking to have their iPhone or iPad repaired. There service is outstanding.

Ma
Review №67

They did excellent work on my phone. Staff was prompt and courteous. They were easily able to diagnose the issue with my phone.

Al
Review №68

I had a calamity of events, which led to a simple battery change turning into a nightmare. They did refund the money paid, however it took me almost 2 weeks to get my phone as the spare screen they had wasnt any good. So after I did get my phone back the protective screen cover wasnt ordered at the same time the screen was so it has me making an additional trip to get that installed. Also in the interim I used my GPS and discovered the loud speaker now has a crackle and garbled sound when I used it. This wasnt that way prior to service however they refused to make this right. Just be aware, Im not saying this is necessarily a bad place, but I wont have anything done here again and will tell anyone looking for work to be done to perhaps go elsewhere.

Ma
Review №69

I broke my phone last night and came into the store in the morning. I got my phone back in about an hour and it works perfectly, and for a good price! Thanks so much guys!

Fr
Review №70

I wouldnt say I disliked this place, they just werent able to do what I needed them to do. They had my pc for 24 hours and considering that I didnt have any more time to waste, I just grabbed my pc and bailed.

Ka
Review №71

I stopped in this morning to fix my daughter’s phone & it was fixed the same day! Very quick & they did great work!

la
Review №72

Heaven sent!!! Thank you guys sooo much!!!

Te
Review №73

The things I appreciate the most about CPR when I talked to them on the phone and in person they was very professional. The response time was excellent but more importantly they diagnosed the problem with my computer before attempting to charge me anything. I went to a computer repair shop on Trolley Road and pay $35 non-refundable and they didnt fix my device so I was just out of $35. I highly recommend CPR Cell Phone Repair!

AK
Review №74

They were super easy to work with. I called to ask if they head the battery I needed and made an appointment. They finished my phone by the time they said they would. They are very efficient. Also their prices are the same as the other repair places.

Ki
Review №75

Stay away, my disabled wife had to make 3 trips for a screen replacement. I contacted customer service and have not received call back. Employees have no customer service skills and show no compassion to customers. Even with appointment they refuse to give estimate as to completion time. If we are not finished by end of day you can pick up your phone. A terrible experience where is the management?

Jy
Review №76

The people here are very sweet and they fixed my phone perfectly

To
Review №77

The staff is right on top of things and are very professional. Qualities you dont find much anymore, would recommend to everyone with a cell phone issue! Great job, keep it up!

Ke
Review №78

They were quick and and professional. Thank you.

Ja
Review №79

I dropped my 1 month old Samsung Galaxy S10 and cracked the screen and the phone was unusable. I looked for repair places near me and found CPR. I drove over presented the damaged phone and Elissa gave me a price and said most likely today before closing. It was 4pm and she called me back at 5:30 PM … fixed as good as new. Great job CPR resuscitated my phone. Thanks CPR. Boom

De
Review №80

Give it 3 stars for the person that was very nice in their other than that $300 just to fix a phone screen There too expensive Will not be seeing them anytime soon

Te
Review №81

They were able to look at my MacBook Pro and fix the issue within the same day. Trevor was able to explain to me the problem and how they fixed the issue. I was back mobile the next day!

Cl
Review №82

Great place to repair your devices. Quick and completed within 24 hours.

Jo
Review №83

Kept me up to date and finished my repair in a timely manner. I did however think the pricing was high but I didn’t get other quotes because of the emergency time crunch I was in so I therefore did not want to hit them with a deduction being it was my fault. All in all from the time I walked in to the time I left they did a great job!

Ve
Review №84

They got my phone screen fixed quick and it looks just like new. Great service, and would recommend to anyone needing their phone fixed.

An
Review №85

I would stay far, far away from this business. There are MANY other locations in the Charleston area where you can go to get a phone fixed that is more likely to yield positive results. They rendered the Touch ID on my phone useless while replacing my screen and the owner tried to justify it by saying “well, your phone is worth more now with a non cracked screen than it was with a working Touch ID so you can go trade it in and get more for it.” As a business owner in the community, I would not even THINK of minimizing a mistake my company made in such a way. What if I wanted my screen to be clear of cracks AND my Touch ID to work? 🤔 that’s a thought. The owner of the Summerville, Mt. Pleasant, and West Ashley store is very unpleasant and to be completely honest, I would be embarrassed to operate my business the way she does. Do yourself a favor and look anywhere else to get your phone fixed or to get accessories for your phone! You’d probably even save money going directly to your carrier/provider. That’s something I wish I had looked into now that I know what I know about the lack of professionalism and knowledge of the owner and business as a whole. They also have a corporate office who was 100% unhelpful in this process. They just said “with this being a franchise, all issues must be dealt with at the store level” and refused to respond to further attempts at communication. Honestly if corporate isn’t even worried about the business their franchises are doing in the community then... 🤷🏻‍♀️

Am
Review №86

They were very fast and efficient when replacing my phone screen. Price is reasonable too.

gu
Review №87

I took a swim with an older Iphone 5. I took the phone to CPR Summerville and it was resurrected from the dead within the minimum price charge !! All this service within a 4 hour time frame... Couldnt ask for more !!! I highly recommend.

Vi
Review №88

Technician was very knowledgeable about phones and very efficient. Highly recommend going here if you crack your phone screen.

Da
Review №89

They really helped me out and fixed the button on an iPhone I had. They didnt charge me because it somehow disconnected, and they just had to reconnect it

Ed
Review №90

I was out of town for business near Charleston and cracked the screen on my Note9. Dropped it off 11am on a Sunday and it was ready by 1pm. Very friendly and attentive staff. Would definitely refer CPR to friends and colleagues. Thank you for a painless transaction.

va
Review №91

They were really great. They fixed the Phone the 1st time and when the voice receive a stop working They came back and fix the phone free of charge. They were Really Friendly about It.

Me
Review №92

They are very quick and did a great job on one childs phone but the second phone I had repaired they broke the camera on. I would have given 4 to 5 stars if it werent for that.

Br
Review №93

My lovely mother dropped my phone, completely shattering the screen (yes, I am calling her out 😂). This place fixed it perfectly within just a few hours :)Good as new. Very professional and friendly as well.

Ja
Review №94

I thought they were expensive for what I needed done. But they were friendly and courteous.

Sa
Review №95

UNIMPRESSED: I spent $500, and they gave me a different color computer. The bottom of my computer no longer matches the top.They did NOT tell me this when they ordered the parts. Now I am stuck, with no time or money to do a different fix.Now when I decide to replace this computer, I am going to have a hard time selling this. Just really disappointed in this company.

Ma
Review №96

Great work, on time. The quote was kept to.

Ta
Review №97

Great customer service. I have an older Surface Pro 3 and the screen cracked after my daughter dropped it. CPR was able to order and replace the old screen very quickly. Will be using them again in the future for any CPR needs they can help with.

Dr
Review №98

Employees were friendly helpful, and quite knowledgeable. Service was done in a timely matter, and cost for repair is reasonable. I encourage everyone to come to this shop for phone repairs

To
Review №99

Fixed my phone and didn’t charge. Will be returning.

Ma
Review №100

What an awesome experience. They quoted a price to me for my battery replacement. They were professional and, it was repaired quickly and is working 200% better than before. I would highly recommend CPR and Dillion for your cell phone repairs.

Information
51 Photos
100 Comments
4.6 Rating
  • Address:1317 N Main St Suite C-8, Summerville, SC 29483, United States
  • Site:https://cellphonerepair.com/summerville-sc/
  • Phone:+1 843-410-5571
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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