Duplicating Products have been great, Jami Hines, our rep, has guided us (Mimaki USA) to the best solutions for our business workflow and address all and any concerns from install of new devices to service and usage needs. Installs have been flawless and the techs for our service calls have been A1 to resolve any issue, which are very few. Our rep (Jami) answers her phone (for what seems like) day or night and I planned to stick with Duplicating for that reason alone.

Jeff has been wonderful to work with. Quick response and made it easy to understand the process. We are a small business and have really appreciated the personal attention and help. The gentleman (embarrassingly enough, his name escapes me at this time) that completed the install was also great.

My office has leased equipment from DPI for several years now. The equipment has always been top-notch, the people have been great to work with (Thanks Dean!), and, for someone like me who is technologically illiterate, tech support has always been great (and the remote option has been a quick lifesaver more than once).

Five stars arent enough for these folks. Theyre at least a 10. These people are real problem solvers not just salesmen and service folk. They go above and beyond to make and keep their customers productive and satisfied. Hats off to Jeff Gower, Sales Rep; Chad, COO and Jeff, Service Tech. Youre all A++ in our book and we would be happy to recommend your company to anyone needing your service.Thanks for a satisfying and refreshing experience.John RossJoseph V. Cavallo & Associates, Inc.

Duplicating Products truly is a wonderful place to work! I have enjoyed it over the years and cant wait for many more years on this team! Our boss is like no other.

Jami is the bomb!!.. very knowledgeable and very customer service friendly! She was extremely patient with our decision making and was always there when we needed her to answer questions or to go over anything with us regarding our printing equipment! Definitely recommend duplicating products and Jami!!

Rodney Smith with Duplicating Products was great from beginning to end. Quoted a copier that fit our needs, quick to respond, delivered on time (actually arrived 30 minutes early) easy set up with easy to understand instructions personally delivered by Rodney. I highly recommend Rodney & Duplicating Products for copier needs!

Laura can me out to set us with our new copier and she did a fablous job! She came in had everyone set up and going in no time. We can not thank her enough for all she does for us at EZCoutPay. - Tammy Y

Exceptional, friendly service. Affordable and allows for our business to do many things in house. We appreciate Rodney and staff for making this so easy!

Rodney was so nice, and Rodney also helped a lot. I was looking for a second or even third item I already had one of and the twins made exactly what I needed time and time again.

Amazing service! Techs stayed to teach the team how to use the new system and answered all of our questions. Polite and knowledgeable.

Love duplicating products and their entire team. Also great service, fast response and overall great customer service