user
Art Works Independent Volvo Repair
3029 69th Ave W C, Tacoma, WA 98466, United States
Appearance
Art Works Independent Volvo Repair
Comments
Pa
Review №1

Dave at Art Works Volvo has previously worked on my 2007 XC-70. I was aware of (2) codes that had previously been found; I needed to sell the car. The buyer (who also has used Art Works for his Volvo) and I agreed to have Dave look at my Volvo. One code had not returned after being cleared several months previously. The other was still present, and one other minor issue was present. I sold the Volvo to this gentleman, and believe he will be happy! Thank you Dave, I feel that both of us were treated well and fairly.

Be
Review №2

I took my 91 Volvo 240 into Art Works for the first time a few weeks ago for an axle center-bearing replacement, as well as a power steering rack replacement. Both repairs were done in a timely manner, and the hourly labor rate was reasonable. Their customer service was excellent. I felt like a valued customer. They took the time to explain the issues, why the repair was needed, and were happy to explain some of the technical details when I showed an interest.They went the extra mile when they saw my front tire tread was dangerously low, and installed a pair of loaner wheels to may sure my 240 stayed safe on the road.I am glad to have found an independent shop that is knowledgable and meticulous. Ill happily take my Volvo here for maintenance and repairs in the future.

Dv
Review №3

Absolutely the best service and fair prices you will receive anywhere. David is very friendly and honest and upfront on the repair needed and the cost. This is the type of hidden treasure you will sick with.

An
Review №4

Exceptional service everytime! Dave and his Team know Volvos and their customer service is excellent.

ow
Review №5

Dave is a solid communicator and friendly. I am thankful how he walked me through my options and the attention to detail on the repairs was great.

Em
Review №6

I kept having battery trouble and they got me in the day I called and fixed the problem quickly. Great service! Would recommend.

La
Review №7

My mechanic for all time. Great experience.

Wy
Review №8

Local UP independent Volvo repair shop. Honest, fair service and pricing. Not the place to go for major repairs, but their service maintenance will keep you from needing them. Cant speak more highly of this awesome little shop.

As
Review №9

Have taken my Volvo here a few times and always get an honest answer. He doesn’t try to add all kinds of extra work. He has very good prices and does amazing work!

Mi
Review №10

Art Works is a fantastic repair shop for your Volvo. If you appreciate honesty and value and are seeking a reliable shop, this is your place! Art Works has been working on our Volvos for more than 15 years, and weve always been happy with the service provided. Thanks, Dave, for keeping us safely on the road!

Jo
Review №11

Wouldnt take my Volvo anywhere else. Excellent and trustworthy service. Fair prices.

St
Review №12

I got into a fender-bender on the freeway and had to have my vehicle towed to a reputable looking dealership. I found Art Works through online reviews and had my Volvo S60 towed there to see what could be done. I was told the vehicle was beyond reasonable and safe repair, and was provided several options for removal. They were INCREDIBLY gracious before and during COVID-19 and allowed time for my wife and I to get our salvage title, find an option for removal that worked for us, and make sure we didn’t have to worry more than we already were. All Art Works asked was that we stay in communication with them and make sure they knew what was going on, and where we were in our process. Our family is a Volvo family, and if/when we have issues in the future, I will definitely be taking our vehicles here for service. Much love and appreciation for their shop’s professionalism, patience, and courteous service.

ro
Review №13

I have been going to see Dave here at Artworks for over 2 years now. I have had him do work on both of my Volvos and he does an incredible job. He is very knowledgeable, honest and upfront. His prices are more than fair and his speed of service is on par or better than any big name shop.

MA
Review №14

We have been going to Art Works for over five years. They are knowledgeable and have always provided fair pricing and excellent service.

Sl
Review №15

Had my Volvo serviced here a few weeks ago, manager was helpful and diligent with his inspection on the necessary repairs for the vehicle. Highly recommend

Je
Review №16

Awesome, honest, prompt, good communicator, treats customers with respect.

Je
Review №17

Art Works Volvo Repair has continually delivered expert and professional service for many years. Dave is an excellent troubleshooter with many years of experience. He will explain exactly whats wrong with your vehicle in terms that you can understand. He will then recommend the best course of action and try to give you as many options as possible.

Ke
Review №18

Dave at Art Works is a friendly, upstanding guy that has given excellent service to both me and my husbands vehicles. Although Dave is a Volvo specialist, he was kind enough to perform an oil change for my Chevy Sonic this week. The service took less than hour and in addition to changing my oil he did an overall inspection of my vehicle and informed me of some minor things he noticed.If you want quality service and excellent care for your vehicle, go see Dave, especially if you have Volvo.Thanks Dave!

Ha
Review №19

Dave correctly diagnosed and repaired a front end vibration in my 2012 Volvo C70. I had taken the car to another independent shop to resolve front end vibration issues. Replacement of the front axles and the motor mounts solved most, but not all, of the problem. Dave pinpointed the remaining vibration as an after market right front axle, replaced it with an OEM part, and the car is now vibration free. Thanks for great work.

An
Review №20

My family’s been coming to Artworks for as long as I can remember, and they have always taken care of us—from fixing a bum mirror to performing major repairs and services, they’ve always treated us with honesty and courtesy. As a twenty-something year-old, I’ve encountered enough mechanics and repairmen with a tendency to condescend or mansplain vehicle service to me. Not here. I can always count on Dave to give it to me straight, to explain repairs clearly and respectfully, and to give me an honest opinion on what to do. Can’t recommend enough.

Do
Review №21

Excellent service from start to finish Dave is the man!! Great customer service and even better engine service my man got my back on the road in half the time my regular shop could do it and for a better price. I couldn’t be more happy

Su
Review №22

Needed the Anti-lock Braking System repaired in my 2005 Volvo. Art Works provided an option to remove and have the components rebuilt for about 60% of the price at the dealer. They over-nighted the parts to Canada and after only 3 working days my car was back in service one day sooner than I expected. Big thank you!

Lo
Review №23

I have been a satisfied, loyal Artworks customer for 32 years. I totally trust Daves advice and workmanship and am thankful for so many years of professional, fair and excellent service on my four Volvos over the years!. Thank you Dave!

st
Review №24

Jim and Dave really know their volvos! They take the time to clearly explain what needs to be done and have always told me what can wait or isnt important. More than once they have explained how I could do minor fixes on my own that didnt really need their expertise. Ive used art works exclusively for my Volvo because I trust their knowledge and integrity. Great guys!

De
Review №25

Art Works is somewhere I heard about through word of mouth, Ive since gone to other Volvo repair shops and can assure you. This is the place! Ive had my Volvo for almost a year now, and driving around town I was told by other enthusiasts if i ever needed to take my Volvo somewhere, to take it to art works. I am a bit of a mechanic, and spent about 40 hours working on my car myself, after making a few mistakes, I brought my car to Art Works. This place of business helped me out reasonably, affordably, and professionally. A car thats been messed with is every mechanics worst nightmare, theyre hard to sort out, but not at Art Works. I have received excellent help great customer service, kindness and useful knowledge about my car. Whether youre like me, or need your Volvo fixed or maintained, give Dave a call and youre sure to have a great option at your fingertips. He will work with your schedule to keep your Volvo on the road in great condition.

Re
Review №26

LOVE Artworks! They’re a friendly, approachable team that I can trust. It’s the only car maintenance and repair appointments that I actively look forward to! 😃

Be
Review №27

Great service!

D
Review №28

Dave at Artworks has been our mechanic for our Volvo for 14 years. Couldnt ask for a more honest opinion on all things related to repairs. He even helped us move the roof racks when our special tool went missing. Highly recommend! 🙂

Ka
Review №29

Art Works is definitely the best place in the area to have your Volvo serviced. I had my vehicle towed here all the way from Bremerton because there is no one else I trust with my Volvo XC70. Dave is very knowledgeable when it comes to Volvos. He is also very trustworthy and fair when it comes to price. He definitely has the customers best interest in mind and will always leave the final decision up to the customer. He is very transparent and will always update you on the status of your vehicle. There is no one else I will take my Volvo to.

Mi
Review №30

Been going to Art Works for 15 years and couldnt be happier with Dave and his associates. If you want quality, expertise, professionalism, and to be treated like Family...look no further

ro
Review №31

Artworks has taken care of my Volvos for more than 25 years! I trust them completely, and so appreciate their professionalism and quality care. They are not the closest Volvo mechanic (I am south of Spanaway), but they certainly are the BEST! Robin

To
Review №32

Great place to get your Volvo worked on. Honest guy and wont rip you off.2nd review: Came here again, and David was awesome, took care of my spark plugs, topped off my brake fluid and oil, as well as giving it a thorough test drive and telling me what issues he thought may need attention. Will come here first for all my Volvo work.

Ma
Review №33

Thank you so much for fixing my vehicle.Five star in professional manner, quality and return time .You guys are the best !Sheryl Abetz

Br
Review №34

I found out about Art Works from my independent VW mechanic, when I asked him to recommend a good mechanic for Volvos. I have been taking my Volvo XC70 to Dave at Art Works for the past 3 years. Dave runs an honest operation, he takes the time to explain what he recommends, and his pricing is always less than half what a stealer-ship would charge me. I have told all my friends who are Volvo owners about Dave at Art Works. I give him a 5 star review because he has earned it.

Sy
Review №35

EXCEPTIONAL service every single time I walk in! The owners are thorough, honest, personable, and invested. They are happy to answer all my questions and are dedicated to making sure I understand whats going on with my car. I always leave learning many new things. They give suggestions and tips in a non-pushy, calm, and genuine manner. I highly recommend using Art Works for all repair and maintenance!!

Ss
Review №36

Let me start by saying I have been coming to this shop on and off for 2 years. I found out over the weekend I shouldnt drive my car due to the part that needed replacement I drove it straight to the shop and dropped the keys in the night drop. Monday I followed up with the owner to make sure he got my keys. I was pretty speechless how did respectful he was towards me especially after being a previous customer. He stated that is not how we do it here. I was so confused since I was bringing my business to them. After how rude the owner was and disrespectful I decided to take my business somewhere else. I then told him to not work on my car. I called back to coordinate picking up my car and he told me he did a diagnostic anyways. Then asked me for money. Needless to say it was a horrible experience. This shop has no customer service and the owner doesnt care at all about repeat business. There are several independent Volvo shops in the area so make sure to do your research. I highly recommend you dont go to this shop for any repairs!!

El
Review №37

Excellent service for your Volvo vehicle. Both men working here have always been friendly, helpful, and happy to give you advice if youd rather do it yourself. Last time I went in for my oil change, the gentleman helping me also fixed my headlights so they were both pointing at the same angle and he didnt even charge me extra for it :)

Br
Review №38

Great guy! Very knowledgeable and gave me some excellent advice regarding an old Volvo. Thanks!

Ta
Review №39

Fair pricing, true Volvo enthusiasts. Did not charge me when they found out the issue was much smaller than I anticipated and told me how to do the easy fix myself. Honest guys you know?

Se
Review №40

Excellent service. I want to make that clear. Dave is who I worked with multiple times. Every time I came thru he treated me with respect and priced me fairly. He went over plans for repair and everything came out less than I expected. I’ve had bad experiences at mechanic shops but I really have nothing but good things to say about this place. If you have a Volvo don’t waste your time elsewhere. Bring it thru and let them take a look.

Ja
Review №41

Dave is great! Honest and fair pricing. Nice to have a mechanic we can trust!

Th
Review №42

Heres a place you dont find much anymore. A few guys that work together to give quality repairs at a fair price. They dont wear white lab coats and they dont have mocha cappuccino in the Guest Lounge. No B.S. just good work.

Ro
Review №43

I always have a good experience with these people. They are fair with their prices, honest with their assessments, make sure their customers understand enough to make informed decisions about repairs, and are happy to teach Volvo owners about the little quirks of older vehicles (which makes owning them a lot less stressful). In other words, theyre pretty great!

Je
Review №44

Great description of problems and proposed repairs. Exact estimate provided before work was completed. Additional parts were found to be worn during repair and they replaced them without adding labor costs. Provided information on finding used windshield wiper parts and told me how to fix it myself if I choose to. Nice guys, thanks!

Ay
Review №45

By far one of the most honest mechanic I ever met, He knows his stuff Pin point the problem, take care of it while Im setting in the waiting room great guy to talk to, he didnt take his lunch break to take care of my care, the most reasonable price I ever paid a mechanic, we have 2 volvo in the house and i wont go to anyone else, and i dont mind the 50 miles drive its well worth it .thank you Dave .

Ma
Review №46

Anyone who needs work on their Volvo in Western Washington should consider going to Art Works. Ive been taking my car here for many years and I would never go to another mechanic for my Volvo. They are extremely friendly, helpful, and fair. I do miss the birds that used to be in the waiting room. If I could give them a higher rating I would.

Ty
Review №47

Terrific Volvo specialists. These guys are honest, fair, and reasonably priced. Theyre capable diagnosticians and are very willing to take the time to explain any issues and/or corrective actions.

Ro
Review №48

This is the place to go. Honest, competent, and reliable. They have kept my T5M on the road.

St
Review №49

Dave Is a top notch mechanic and very personable!

Ka
Review №50

Always had a great experience here! Theyre very friendly, honest, and do not push extra services.

Mi
Review №51

I havent personally use their professional services. But I always notice a lot of satisfied clients on their premises

Jo
Review №52

This independent Volvo shop has the know-how and service-oriented attitude to keep your Volvo rolling! Any time I need work done on a Volvo in Tacoma, I go to this shop. They are always helpful, communicate clearly, and their rates are very competitive. Definitely one of the best Volvo mechanics out there.

MA
Review №53

What ever you do dont tell Dave at Art Works a quote you have at another shop for half as much...Wow he really is rude and short sided..I wanted to know if he was doing more work for the price difference and he wasnt.He was more interested in telling me to have a nice drive to a volvo mechanic who did the job for $600 less.Oh and by the way he does have a phone for appointments only not for price quotes,you need a fat wallet so be prepared and dont question the price,seattle has 20 volvo mechanics to Tacomas 3 choices.Its worth the drive.

Ma
Review №54

Great place to service your Volvo! Honest mechanics you can trust to keep your Volvo in top shape and at reasonable prices.

Tr
Review №55

Small shop run by a guy who seems very knowledgeable and very passionate about Volvos

Sa
Review №56

They do amazing work and have came under estimate every time. My 740 and I will be with them for years to come.

Do
Review №57

This place is great for Volvo

Wi
Review №58

Honest reliable trustworthy

Information
93 Photos
58 Comments
4.8 Rating
  • Address:3029 69th Ave W C, Tacoma, WA 98466, United States
  • Site:http://artworksvolvorepair.com/
  • Phone:+1 253-565-8847
Categories
  • Auto repair shop
  • Auto air conditioning service
Working hours
  • Monday:Closed
  • Tuesday:8AM–12PM
  • Wednesday:8AM–12PM
  • Thursday:8AM–12PM
  • Friday:8AM–12PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations