This is the best experience for us to get a new 2022 Corolla. The team at Peter Boulware Toyota is professional, extremely patient, and friendly. The both salesman Logan and Ethan are great and work with us to test the driving, explain all functionalities about the car, and answer all questions we have. They stay with us the whole time to make all things simple and fast. Mario is the manager here, and he is so awesome to get us the great price. He really wants the customer to have a great purchase experience. The most exciting part is coming, we are doing financing, and Shane just helped us get an unbelievable low interest rate (really low!). Our world just gets light at that moment. Finally, after getting the lowest out-the-door price and a great financing plan, Jay is the last man to help us finalize all documents. Have to say, really fast, clear, comfortable. Jay makes all documenting processes straightforward and smooth. Wow, I really want to keep writing this review for this great experience, but I have to summarize here that the team is excellent. Our English is not very good, but everyone here is so considerate during the negotiation. I would recommend others to buy cars here!

Great staff, awesome service. But my Camry didn’t have an owners manual in the glove box and a small plastic piece that divides the cup holders and holds drinks in place on the center console was also missing. Didn’t think to look for these not so important items. I called and the owners manual would cost me about 80$ and 29$ for a cup holder divider which i will not be buying at those prices.,Those are my only complaints. Just would’ve expected such small unimportant “parts” could be given to me without charge especially an owners manual but that’s not the case in buying as is used car apparently. Other than that, awesome experience

I have never had a more pleasant experience with a dealership. The staff is extremely friendly, knowledgeable, accommodating, and professional. The finance department works with you diligently to meet your needs. Papa Fred knows all the details about the vehicle and takes the time to teach you all about it. I am loving my Highlander! I highly recommend this location!

If I could give them more stars I would. The staff here are so nice and helpful! They also answer phones really fast and provide a lot of helpful information when I needed it.

WOW, I had an incredible experience, and could not be more grateful for how taken care of I felt. This was my very first time buying a car at a dealership, and I dont think it could have gone better. My salesman, Juan, was super knowledgeable and reassuring, and I felt that he went out of his way to make this a smooth and comfortable process. Jay and Juan worked together to get me amazing discounts that I literally could not believe were real, and I drove away in a GORGEOUS 2021 Corolla that I would not have even considered was in my price range if it had not been for Juan telling me about all of the discounts they could give me.And then theres the one and only Papa Fred, who not only taught me everything I could ever need to know about how to use my new car, but also made sure to teach me a few different safety tricks in a hilarious but deeply caring manner, like only a Papa could. This experience would not have been the same without him. A truly unforgettable guy!I cant say enough about how happy I am with my experience. In the end, I felt that I was among friends who were truly looking out for me.Thank you thank you thank you!

I moved here recently so it took a while to pull up my account information but Shawn waited with me and was not only very patient but super helpful and friendly. He even helped me change my license plates since I couldn’t get the screw off! Highly Recommended as service from all team members is above and beyond.Always a pleasant experience!

The sales folks are fine but the pricing structure is opaque with many extra fees added on top of the purchase price. We found a much better deal at a nearby Toyota dealership.

If you are in the market for a new car I would highly recommend. The staff were absolutely amazing in helping drive away with a 2020 Corolla. All the staff were extremely nice and worked with you trying to get you the best prices possible. Best care dealership I’ve been to hands down. Would give a 10/10 if I could. :)

Everyone was very helpful. It was my first time buying a vehicle and I never felt pressured into anything. They walked me through every step of the process and made it a really good experience. Love my new Tacoma!!

Bought my new RAV4 from Jim Bell with Peter Boulware Toyota. He was very nice and easygoing. Didn’t feel like I was being pressured at all! He helped me get a great deal and feel absolutely confident when driving off the lot. The rest of the staff was also very friendly. I will recommend this company to anyone looking to get a great deal on a car.

I purchased a Toyota Camry this weekend and I really felt the need to give kudos to Chastin, the salesman that worked with me. He was patient, polite and very knowledgeable. I would definitely recommend you ask for Chastin if you are shopping for a Toyota.

This was the best car buying experience of my life. Kayla, Chaz, Jay, Fred, and David (both of them) were fantastic to work with. Each part of the process was seamless. It was clear they appreciated my business, and wanted to work with me. I could not recommend them more.

Had a great experience with the service department. Brandon and Ron were kind and considerate. They are honest, trustworthy folks! Couldn’t recommend them more! Thanks for the help!

We were looking for a Highlander hybrid. Our sales person Chaz was very knowledgable about the various models and accommodating with visually demonstrating the differences. He worked closely with the finance manager and procurement manager during the process. Within the next 3-4 weeks, we should be the proud owners of the vehicle we chose - color, interior, and exterior options. Exciting times. Thanks for your hard work, Chaz!

I recently purchased a beautiful 2022 Corolla. I had previously visited the Panama City Toyota Dealership (not affiliated with Peter Boulware) and i had a terrible experience.I decided to drive to Tallahassee to try Peter Boulware Toyota, and it was the best decision I could have made.I was taken care of by Clete King. He was very warm, hilarious, and he really took the time to walk me through the process and you could tell he genuinely wanted me to get the best deal possible for ME. Towards the end of my time there, I was starving because I hadn’t eaten all morning. Clete went to Taco Bell and bought us all lunch. He really goes above and beyond for his clients, and he should really teach classes on how to do client service correctly because he’s a PRO!!!Jim Sartin was the sales manager that handled getting the price right for me. He was also wonderful to deal with!Brent Johnson handled explaining how the car worked, he was very thorough and sweet.David Hunt handled the gap/warranty/etc portion of the transaction. He was such a pleasure, really made the experience fun!The Fantastic Four really made my experience great, and I have been recommending everyone to them that compliments my car. I will definitely ONLY be purchasing cars from them in the future!!

I shopped around and found that this chip shortage thing is not a joke. That you have very little negotiating powers right now at car dealerships. Although, I have found in the past that buying large ticket items in Tallahassee cost more than surrounding communities. Then I saw an add for Peter Boulware Toyota and an outstanding price for a 2022 4Runner and checkered it out. I now am a proud owner of that 2022 4Runner and I will not think of Tallahassee as my last choice for doing my shopping for big ticket items. I want to thank Rodney Adams for his diligence as my sales person, even when things popped up he answered his call to duty and fixed the issues and to all the others that were involved, you guys were great to work with.Sincerely,William Collins

I was struggling to find a car and the sales representative Chaz helped me a lot . If your looking for a car and a honest opinion go to him . Great costumer service !!!!

Overall it was a horrible time, I walked it and they showed me some cars, they said they most likely can’t get in the range of how much I wanted to pay per month which is very understandable, but when I sat down they treated me as if I were a little kid, they said I needed a auto credit, something that I have never heard of and other dealerships never heard of and I told them I use credit karma and they said “they are fake, they just give you a random number.” They kept saying I am to young to buy a car and how I don’t know how it works. I wanted to trade in my car and gave me a very very low offer. The next day I went to Honda and in 45 minutes they got me a new car and gave me a trade in price which was double of what Toyota gave me.

My husband and I have never purchased a new vehicle in Tallahassee because of the previous experiences we have gone through. I had reached out to several other Toyota dealerships throughout the southern part of the United States looking for a specific 4Runner. Some were unable to find what I was looking for or they were not willing to help be build what I wanted. Other tried to sell me models that I specifically told them I did not want.The last dealership I contacted was Peter Boulware. I send an email inquiry and Kayla was quick to respond and thoroughly answered all of my questions. I wanted to test drive one before moving forward and since there is a shortage on new vehicles she offered for me to test drive a used 4Runner and that we could discuss building one to my liking. From there, Kayla sent me price sheets and additions I could make to the new 4Runner. She put me in contact with Julian who sat down with my husband and I and discussed our options on how we could go about getting exactly what I wanted.Since I was going to be trading in my current vehicle, we sat down with Jim to talk numbers. Jim was very nice and personable as we discussed number on my trade in. We came to an agreement and I felt that he answered our questions with genuine, honest answers. For me, that is hard to find in the car sales industry.A few weeks later, the 4Runner arrived at the dealership. Before taking it home, Papa Fred walked us through every aspect and detail of the vehicle. From the specs of the motor to the sensors on the tail lights. He sat with us in the 4Runner and went over the functions of every button and helped connect to Apple Car Play.All in all, I greatly appreciated the kind hospitality from Kayla, Julian, Jim, and Fred. I highly recommend Peter Boulware Toyota to anyone who is looking to purchase a vehicle and will definitely purchase future vehicles here.

From walking in the door to walking out with the car i walked in wanted was a 5 star experience! Really enjoyed working with everyone from sales to car inspector! Papa Smurf did a fantastic job explaining my Tacoma!! Need a car stop here!!!

Excellent customer service which is why we keep coming back. Everyone is professional and helpful. A special shout out to Jim Bell who has helped our family with five vehicles over the years. Also thanks to Papa Fred for his patience and going above the call of duty. Honestly there is no reason to look elsewhere.

If I could give this dealership TEN stars I would!! The customer service I received from everyone was top notch! Starting with Rodney Adams, he welcomed me like I was already a member of the Peter Boulware family. He asked my needs and wants, and definitely delivered! Next, “Papa” Fred Crass came in to make sure I knew everything there was to know about my new car. He touched on every aspect of the vehicle, LITERALLY! Lastly, Brannon Snead assisted me with the final numbers part of the deal. He was quick and efficient! All three guys were very knowledgeable, supportive, and genuine. This was the best service I’ve ever received at any dealership in Tallahassee, hands down! And I LOVE MY NEW CAR! Thanks guys!

New Tires and Rims for 2015 Toyota Tundra. Thanks David Coolbaugh. You found these Toyota Rims for me. I was unsure because I had looked at so many rims and I couldn’t remember what they looked like. You reassured me and recommended pairing them with new Michelin Defenders. I love them. The 2015 Tundra looks like new. Thanks Dave.

I just bought my second car from Peter Boulware, and i couldnt be happier. They bent over backwards both times to get the car i wanted at a price that beat every other Toyota dealerships prce, that i called. Their staff was some of the most professional and hospitable people i have ever met! I will definitely buy my next vehicle from them.

Personally, I had financing pre-approved at my bank. The only reason we could not make a deal happen on the vehicle we wanted is because there was an added warranty (it is a good warranty) included at the price of $1999. Since I am going with my bank, I dont need the warranty but it was mandatory in the price which puts me over my mark. We drove an hour away after work to go test drive this vehicle and make a deal happen after we were told numerous times they could get us what we needed. I understand this is a sales business, but I was upset walking away empty handed after being so close to making it happen. My sales person was awesome, it was just the numbers.

This was by far the best car buying experience Ive ever had. I was taken care of like a member of the family the entire time. Will Drake and Jessica Jackson are fantastic representatives of this company. I actually had a lot of fun hanging out with them during the process. It was easy and straight forward and I would certainly send any of my friends or family to purchase a vehicle here. The service is top notch and so are the people.

This was the BEST Experience! From the moment we entered our experience was Top Notch. Our salesperson Logan George was knowledgeable and attentive with an engaging personality! Jim Sartin the new car manager who helped us reach that sweet spot in the numbers was Wonderful! Brannon Snead who assisted with finance was very personable and efficient! Then we met “Papa” Fred our delivery coordinator we had so much fun and many laughs as he showed all the wonderful details about our new purchase! Everyone was a delight and I definitely recommend Peter Boulware Toyota!

I am a health care worker and the last year has been exhausting. The last thing I wanted to do on a Friday afternoon was to get my oil changed. Brandon made the experience pleasant and down right relaxing. I love my Prius and I love this dealership.

I had the best team at this dealership.I was in the market for a vehicle and Id been doing my research. I went in with a price range and vehicle in mind. I met with the sweetest sales rep, Ms. Tammy, and she breezed me through the process from start to finish. She was patient and answered all my questions. I initially intended to purchase a used vehicle but thanks to Ms. Tammy and Mr. Jay, I was able to get a brand new Camry. This was my first time purchasing my own new vehicle and I was blessed to be Ms. Tammys first sale. I wouldnt have wanted to go through this process with anyone else, Toyota is blessed to have her.Completing the paperwork was a breeze with Mr. David---hes so thorough in his explanations of exactly what youre signing without taking forever.Being that I hadnt own a new vehicle in almost 14 years, I was thrilled that they do a complete demo of all the features on your vehicle. This is when you meet Papa Fred...hes amazing! He went over every feature inside and outside of my vehicle. He explained everything in great detail and let me play around to get comfortable with all of them. Without Papa Fred I wouldnt know how to operate half the features on my vehicle.The whole process of getting my vehicle from start to finish was impeccable! Go here and ask for my team...you wont be disappointed!

This was a great car buying experience, from the phone call which was answered by Ariel-who went the extra mile to go check the vehicle we were interested in for cigarette smoke!, to the Sales Rep-Dee, Manager -Jeremy and Finance Manager, this was an all around straight forward car buying experience. The entire team was friendly and courteous, they made the experience very pleasant. Even when we had questions about the Boulware Benefits, we were treated respectfully and our concerns were accommodated. We had been to several car dealearships closer to home and made the 2 hour drive to purchase our vehicle. It was worth the drive. Thank you for providing excellent customer service.

I just bought my 2021 Corolla - what a great car! The whole process was pleasant, professional and 100% up front. They deliver what they promise. Big thanks to Ron Horton for connecting my phone with the incredible Android Auto system.

Ive worked at car dealerships and Ive had a horrible time in the past buying cars at dealerships, so overall I naturally have a very negative outlook about buying a car from a dealer. But here at Peter Boulware Toyota I was pleasantly surprised at how easy and nice the experience turned out to be.I worked with Junis as my sales person he was very helpful and attentive to our questions, overall he got us exactly what we wanted and didnt try and waste anyones time. Wonderful to work with and an excellent salesman.After actually getting the car one of the managers Jim did, with no exaggeration the BEST job I have ever seen someone do when it came to showing us our new car. Jim knows his stuff and was able to list just about every possible fact or attention to detail that you would want to know about your new vehicle. He showed me everything I needed to know about the engine, outside, inside, and then finally took us on a Demo drive to make sure we knew all the features of our vehicle and how they worked. Jim was extremely attentive to any question we might of had. Never had this high level of service at any other dealership.Finally our purchasing process ended with Brannon in the financing department who was another stellar person on their team. Brannon got us what we wanted and did not try to confuse you with the numbers when it came time to purchase. He showed us a list of all the extras they offered and simply left it up to us to pick and choose what we wanted. I can appreciate the non pushy attitude that you often get at many other places.In the end my total experience at Peter Boulware Toyota was the best that Ive ever received and if Im still living in town next time I need to buy a car Ill surely head back here.

Great Experience at Toyota! Chaz Hamilton was our Sales person and hes very knowledgeable and fun to do business with. I would recommend him as your connection Go-To at the Tallahassee Dealership.

I can’t say enough good things about Peter Boulware Toyota. In 27 years of marriage, this was, by far, the best car buying experience my wife and I have ever had! Every person we encountered were friendly, courteous, professional, knowledgable, and no pressure. I have been thoroughly impressed at every stage of our purchase. Highly, highly recommend!

The only dealership I have went to and felt important as a human and not just a customer. Extremely personable which made the respect and trust go a long way. I have been working with Julius Weaver for quite some time, even though I didnt get a truck at the beginning his follow-up and consistent drive to help my situation made me respect him more. He not only got me a truck but he helped leased my dream truck that I always wanted. But David Hunt was phenomenal with explaining and assisting through the financial aspect, but as well a cool guy to teach fishing. Last but certainly not least, Fred Crass, really funny and amazingly helpful with the sale and help doing an amazing job with the walkthrough on the 2021 Toyota Tacoma TRD off-road X Series.Thank you all for help me getting my dream truck I will be forever a Toyota driver.All that read this, if you have got a Toyota give it a try and once you do ask for Fred Crass or Julius Weaver. Cant go wrong.

Great overall experience. The entire staff was warm and welcoming. I’ll definitely return for future vehicle purchases.

Customer service is phenomenal. Not only were they completely open about the entire process and answered all my questions, but they streamlined the experience bc I had my 3 small children with me. The kids were given snacks and a place to play within eyesight of our business. Ill never shop anywhere else.

We went in to get our 2014 Toyota repaired and ended up buying the car of our dreams -- a 2021 Toyota Avalon. The place is totally low pressure -- none of that car salesman pitch. No pressure at all. Alan Blackburn will be our service manager for life. There was no charge on the main problem they fixed (on our old car) and minor charges for small purchases we made.Jim Bell was our salesman if you can call him that. To us, he was an cheery educator and showed us various models -- no rush at all. Although we were not going to buy, he did not make us feel rushed. We spent all day there and ended up with the perfect car for us. Later, I called a couple to times to ask him questions. He spent the time with me -- compare this to the sales people who dont know who you are once youve signed on the dotted line.The price was right, we got what we wanted on our trade-in, which we considered to be in excellent condition. And Brandon got us an additional discount.Papa Fred is terrific. Todays cars are a giant computer and he took the mystery out of it. Full of life and good humor, he taught us the essentials in about an hour and urged us to come back for another tutorial if we wanted it. We could come back as often as we liked.Finally, the icing on the cake. I was afraid to drive the new car through what I thought was a small opening and asked a random employee to move the other car. He said no problem and got into my car and drove it through. Then he gave us directions for getting home. Turns out that man was the General Manager with hundreds of people working for him.All in all, this was the best experience we have ever had in a car dealership.

As a woman, it is often nerve wrecking walking into a dealership alone. This was totally different. From start to finish, I was taken care of. I wasn’t forced to do anything and was presented with a deal that was comfortable.

Im the type of person that doesnt leave any kind of review. For but this instance, I have to. My car buying experience was unmatched in this dealership. The best price available in the market and the customer service I received from Anna Lister and Chris Rice were a big difference. Anna went out of her way to accommodate all of my requests, and her quick/helpful response was the determining factor for me to purchase my new vehicle. Chris Rice was also incredible during this process. His knowledge, charisma, and customer service made the entire process easy. Im very happy with my purchase!

Our contact Anna was awesome. She came through thoroughly in every aspect of a sale and performance. Thank you

I called and inquired about a specific vehicle listed as available on their website. They did not have it on the lot. They were getting it in a week or so and would let me know. They called me the day before and said someone has put a deposit on it already and it would be another 4 days before they could find the same car. When I told them I wasnt aware that deposits on vehicles were necessary and I wasnt given that option, I got a lecture about their limited inventory and why I needed to put a deposit down on ANY vehicle I was interested in so they wouldnt sell it out from under me. I will be taking my Toyota business out of town.EDIT: LOOK AT THEIR RESPONSE. I wrote got a lecture as a complaint, then they proceed to write the SAME lecture I was complaining about! YOU CANT BE ANYMORE DENSE THAN THAT! (unless you are trying to be flippant).Secondly, able to locate another rather quickly was nowhere near as helpful than just a simple apology for misleading and bad communication would have been. No customer cares about your excuses and we know more than you about cars attitude.

The customer service could be a bit better. But its cool, I got approved on a newer truck. Woohooo!

Our first experience buying a car from Peter Boulware and it was a good one. Everyone was very professional, courteous and we left there thinking we got a great deal. We will definitely go back for our next purchase

My experience with Toyota is always a good one I’m very thankful to have bought a car with them. Chaz was my salesman and he took good care of me made me feel comfortable and at home gave me the best possible rate thanks again you guys for such a wonderful experience!

Logan was AMAZINGGGG!!! Took the time to answer all questions, wasn’t in a rush, very energetic, kind, patient, and very knowledgeable about each car. Overall great service from each staff member encountered.

Wed been looking for a Tundra for over 6 months in Nashville with zero success. After moving to Florida a month ago, Peter Boulware Toyota was able to find and deliver a 21 Tundra that met our specs within a week.Everyone there was friendly, accommodating and professional. Chaz Hamilton, our salesman, went above and beyond the call of duty and made the entire experience enjoyable and stress free.Chaz personally supervised our visits, answered our questions, followed up where necessary, ensured we were comfortable by offering drinks and snacks, introduced us to key personnel at Toyota, took us on test drives and once the deal was done, helped me transfer my shopping (and there was a lot of it!) from our trade-in vehicle to our new Tundra.We are thrilled with our new truck. To Chaz and the rest of the staff, thank you for making this experience so pleasant.

Will Drake was undoubtedly my favorite salesperson during my recent search for a new-to-me car.I visited several dealerships, and Will Drake of Peter Boulware Toyota was the only one who displayed the integrity and genuine concern for my vehicle needs, and put forth the most effort into making a sale without fast talking or BSing to get a sale rather he heard my vehicle needs and worked hard to find the vehicle to meet those needs.I highly recommend asking for Will Drake if youre shopping for a used car!

Chuck Gay was great and got me ready for a cross country road trip: new brakes, new battery, and fixed a tail light quicker than he estimated. I did end up getting a tire at costco ($189) that Toyota was charging $305 for. I did see a sales employee picking his nose and then touching the complimentary drinks and snacks.

Due to the chip shortage, it is very difficult to find specific cars. I had been searching specifically for a base model 2022 Prius Prime for my business. They are available but hard to find. Local dealerships were asking way over MSRP, citing supply and demand. Ive never heard of paying over MSRP until this year. I started calling around to other dealerships in the state and heard similar. However, when I called Peter Boulware Toyota, the experience was different from the beginning. Kayla and Anna spent the time to help me find a car that was in transit. Their first quoted price was reasonable right off the bat and reserving the car was not painful. AND when the car was finally available, Chaz and Brent drove the 3 hours to deliver it to my house personally. Thats a classy approach even in the context of shortages and tight margins. I will be buying future cars from this dealership despite the fact that they are in a different part of the state.

Great customer service and professionalism. Fair and honest. Special recognition to Chris (sales), Adam (management), and Brannon (finance). These individuals are the best I have dealt with during my car shopping history.

A big thank you to the entire team at Peter Boulware Toyota! This was our second experience finding a new vehicle here and they are never second best. Hands down, they are on top of it. They showed us our options and helped us find what we were looking for. Special thanks specifically to Jiyao, Henk, “Papa” Fred and Brannon. They always take good care of us and they’ll always be our first stop when purchasing a new vehicle. I recommend you do the same!

After speaking with the Internet sales specialist online, communicating via texts, emails and phone calls, I was told that the type of vehicle I was interested in was available on the lot. The sales specialist made and appointment for me and the appointment was confirmed THREE times, but when I get to the dealership the car is NOT there. I was told the general manager drove the vehicle out of town. I received no apology from anyone associated with this dealership. Total disregard for the customer. Im very disappointed with the lack of professionalism and lack of customer service from Peter Boulware Toyota.

All my family we are Toyota Fans my Son in Law Just pick up he’s 2020 Tundra SR5 finally he is in the Tundra Club him and my daughter was very happy and Please with Peter Boulwate Toyota of Lexington special thanks Robert Lukens he is Awesome ! I’m very please with I want to say that’s the best sales Service person of the American !! He fixed every things for us fast service I’ll go back to see him and doing business with Mr Lukens again and from now on he got my family business also I will send all my peoples to see him !! I’m so Impressed with him !!I’m sure in nearly future I’ll go back to see him and doing business ! If any buddy over Toyota ask for Robert Lukens ! You best Choice in Town 🤙🏻🤙🏻💯💯🇺🇸🇺🇸🇺🇸🇺🇸

I purchased a new Prius today. Logan, my salesperson, was a joy to work with and had a nice sense of humor. If there was something he did not know the answer to, he asked someone at their dealership for the answer. Management and finance interactions were also exemplary. I would definitely buy from the dealership and Logan again.

Will and Logan went ABOVE and BEYOND to get me into my Nissan Altima! They were very helpful and the customer service was EXCELLENT!! The process was pretty quick from the approval to signing my paperwork. Being a first time buyer, I was approved with great payments and a reasonable down payment. If you’re looking for a vehicle, I promise you won’t be disappointed if you ask for Logan or Will! You will drive off the lot with the vehicle that you want!!

They have very nice pleasant staff. Though, they are supposed to be more professional in doing the job. i went for a regular maintenance (20000 mi) and the report concluded that everything is good. They stated that my tires were good. Unfortunately one of my tires had a piece of rubber fallen out. I asked the maintenance man and he told me this has to be changed. So i asked him what else is said to be good but could be bad??. So he told me let us check your car again !! ..Thanks to him but i have already spent 1:45 hr waiting for the job to be done (which is understandable) but I chose to leave..Again, they have some nice staff but this was my one bad experience with them. Maybe the responsible one was tired or had a bad night, but still, this is not a random work shop.

Thank you chaz at Peter Boulware Toyota for my 2022 Toyota corolla LE for everything .They got me right I been pulled around Tallahassee looking for new car for about two weeks, my engine went out in my other car I came Toyota told them about my problem how people was pull me around they was so straight up with me about two days later they call told me they can help me!! Now Im driving me new car, so please go see what they can do for you cause they made my day thank you Peter Boulware Toyota!!

Not a great experience. It started with a $500 coupon offered and accepted as I browsed online. I selected 2 vehicles I wanted to look at and received a call from the dealership stating they saw where I accepted the coupon and asking if I wanted to set up an appointment and what I wanted to look at. I gave her the 2 I had selected and set an appointment for the next afternoon. After arrival, I was taken on a test drive in a vehicle that was nice, but not one of the two I selected as those were not even available for sale and were in such bad condition they were being sent to an auction. After all that, I decided to negotiate purchase for the vehicle I had test driven. When they brought the paperwork out, they were not able to itemize the figures so that I was able to ensure my coupon was credited and tried to charge me a $1,995 fee for a benefit package that I did not want. There was no way to opt out of this package but they were willing to credit back a portion of it, they stated. Then most of the the portion credited was added back to the total as a fee for doing business with them (which I understand is typical). I didnt feel like I was getting what I was offered and feel like benefit package should be optional. The lady who assisted me was very nice and I have no complaints with her service.

So I leased a 2019 rav4, it had less than 35 miles on itand Ive had it for a most two years. I started complaining of an issue with the car within months after driving. The car would lurch forward really hard and stall in traffic. Of course, I took it in for service a number of times only to be told that its normal behavior. In the Fall of 2020 I received a letter in the mail stating that the fuel pump had a recall and that its unsafe to drive but would not be able to be repaired until Spring of 2021 and would be notified when it could be brought in for service. I was never notified and wasnt able to get the repair until mid June if 2021 after I contacted the company. I was never offered a replacement vehicle or reimbursement. I filed a complaint several times about the car and their service. This the email I received today. This is my 3rd lease from Toyota and will certainly be the last car I lease or purchase from Toyota.

Great service, excellent team. I highly recommend them.

The salesman and I quickly came to an agreement on price. A vehicle needed a few minor resolved and the dealership showed tremendous ownership and follow through to resolve everything to satisfaction. Jim Bell was awesome and I’d definitely do business here again!

Man oh man. My first time coming in to get a car on my own with an iffy situation and no co signed. When I tell you all the man of the hour was CHAZ!!! Excellent gentleman and very helpful and professional. I wasn’t sure if I’d be able to get a car without a down payment or even a car for that matter. He took care of me through the entire process. Made sure I had food and drink. And did everything he could to ensure I left with the car of my choice at an excellent price WITH NO MONEY DOWN!!!! Thank you so much Chaz. Forever grateful for your help. See chaz when you go in to Peter Bouleware Toyota in Tallahassee Fl

Chaz was our sales rep. We were so worried we couldn’t get a car after business loans and credit dropping. Chaz was cool the whole way and handled everything so well and professionally. We ended up with a nicer car than we originally thought was even possible, and I recommend ANYONE to get their next ride here. Everyone is friendly and professional, but if you have a chance, ask for Chaz.

This dealership was Amazing to me in a time of crisis!! They went above and beyond from Sheila the receptionist who was so patient and reassured me that they would help me and helped me navigate to the dealership. It was late and when I arrived Chuck Gay and Vaughan treated me like they had just opened..They got me efficiently into a rental and housed my vehicle and put crash tape on my sunroof so I could drive it back to Lexus. They truly treated me like family and were a blessing in a crisis!! I highly recommend this dealership!! To be treated like this is so rare and was greatly appreciated!!

Thanks to Justin Smith for his knowledge and professional skills. He was kind and helpful in the sale of my new car.

The service that I received by Shala was great 👍🏽 Very professional and also Mr. Benny as well. Everyone that I came in contact with throughout my car buying process was nice and polite. I can say they all provided such great customer service. Anyone else who is looking for a new or used car look no further.

Salesperson was great. Totally downhill after that. Prepare yourself for multiple dealer fees and completely shady financing. Horrible lack of service after the sale!!!!

I went in to this Toyota dealership with a specific vehicle in mind (a 2007 Toyota RAV 4 with less than 30,000 miles on it) that I had spotted on their website. Going into the place, I had enough to make a nice little down-payment, but I clearly did not have a vehicle. My last car was deemed a total loss by the insurance company, so I was in the market for something different. The staff could have taken advantage of this fact, but did not do so.The sale was facilitated by Joe Manning. And he consistently worked with me during the process. With his help, he was able to negotiate the car down to the terms that I wanted and then some. I wont say the numbers specifically, but the car will eventually be mine in 3 and a half years. The car payment is similar to what I paid for my old car. So..it all works out.I cant speak for most of the staff there. In terms of salesmen, I only know one. But if you look for Joe Manning, he will help you negotiate down to a price that is within your budget. I would have to say that this experience, even though it took some time (its the way negotiating works) was a lot less painful than my experience buying my prior car. I would definitely suggest working with Joe Manning toward buying a new vehicle.Thanks Joe!

Amazing staff! They made purchasing a new vehicle an easy and comfortable process.

Employees were wonderful and the service was great.The bouleware benefits are a nice added touch!

I purchased a car this past Saturday from Will. I traveled all the way from Bonifay for them to get my business, there are 4 plus dealers that are closer.I had spoken with Will on the phone and his professionalism and willingness to work with me was all the more reason for me to go the extra miles!All of the staff are super nice and care that they make your experience the best! Thank you for a Great car!!

Great dealership! Everyone was so polite & very helpful and excellent explained everything very well, and didn’t mind repeating either. Will recommend this dealership to anyone!

We were met immediately by a salesperson who knew exactly the car we were interested in. He was very knowledgeable about the particular car and obviously knew the business. He was friendly but not pushy. He let us lead the decision process which we really appreciated. The business transaction was honest and straightforward. Overall, we had an excellent purchasing experience, and drove home in a terrific car.

It has been a long journey going from one dealership to another, looking for that right car for my son. In the experience of searching along the way and many aggressive sales person to another, it was nice to find that not every dealership are trained to breath down your neck. Chaz took care of us like we were family and was sure to follow through with all his words he spoke. From Chaz finding the right vehicle to Michael Walker handling everything to make it happen and a few staff members (Papa Fred and Chris Rice) walking us through the car to better understand it, I could not have asked for a better experience then what I received from beginning to end and driving off the lot with a 2021 Toyota Corolla SE hatchback. Now I just got to get my son to understand that he cant drive everywhere wasting gas showing off his new car.

Be careful here! They have good cars here but will bait and switch on you. And after the verbal deal is made you have to pay attention to the written contract

The experience was good being a first time car buyer, took a little time but was worth getting into a newer car. Drake and Brannon Made everything real clear and transparent and gave me the deal I had in my head. Will recommend. Thanks for everything !

Everything was good in the process of getting the car. They were really patient with me. But the only thing that was the minor downfall was that the outside of the car was cleaned nicely but the inside was not. But it wasn’t terrible so I’m still happy with the process of how I was able to get the car.

Highly recommend Justin Smith. Great attitude and very understandable. As a first time car buyer I was very impressed with his help.

I would like to give a HUGE THANKS to Jim Sartin, Clete King and Fred Crass for taking care of me at Peter Boulware Toyota. I couldnt of asked for a better experience when trading in my Camry for the new Highlander. Peter Boulware Toyota has definitely made great progress from the Legacy Toyota days!!!

I couldn’t be more pleased with the service I was provided! Juan was overly patient with me as I decided which car I wanted. Juan and his manager worked with me to get me a good deal on my trade in and a good deal/payment on my new Camry. Papa Fred was amazing! He showed me very single detail about my car. If you are looking for a new vehicle, this is the place to go! I have never had service this good when buying a vehicle before!

Drove down to Tallahassee with a couple dealerships in mind. Peter Boulware was one and ended up being the only one! The staff was super awesome and knowledgeable wasn’t like any dealership dealt with before it was like talking to actual people instead of car salesmen. Dealt with Will Drake and folks let me tell you this guy is super easy to deal with. Most dealerships try to make things work. Not Will and the people at Peter Boulware they just do it and make it happen. Thanks guys for all y’all have done I will make the drive and do more business. To anyone reading this I highly highly recommend to stop by!

At Peter Boulware, I experienced exactly what I was hoping for. Everyone there was very professional. Chaz my salesman done an excellent job with taking care of us. His service was certainly six stars. Jim his manager was just as superb. Wasn’t just about a good deal. The customer service, was what closed the deal. Chaz and Jim thank y’all for being my families best experience we have ever had at a dealership.

Go by and see Brianna! She is so knowledgeable and reliable. Her main goal is to help you find the car you LOVE. I truly enjoyed my experience and she helped me get the Jeep of my dreams. Patrick is wonderful as well and he will work with you to get a price that will leave you both happy. If you’re looking for great service and a comfortable environment then look no further!

It was a great experience being able to purchase my first car! David, Anna, and everyone was so nice and patient with me. It was like we had known one another our whole lives, that’s how comfortable I felt. It was professional and I not once felt pressured. They put me at ease and helped me out the best way possible. I would definitely recommend buying a car from here because they are so acknowledgeable and just want the best deal for you. Thank you Toyota!

Go see Will !We had a fantastic experience with this salesperson!My mother and I went to get her a 4Runner that we found online. I called beforehand to check on some different options. One of the reasons we chose to look at this dealership is they had quite a few used vehicles with low miles, and that were priced competitively.When we arrived, Will had the specific one ready for us to look at it. However, we quickly decided that we didn’t want it. (not for any reasons that were the dealership’s fault, just our preference)I told him that we weren’t interested in this one and didn’t want to waste time test driving it. He surprised me with his response. Will immediately said, “ no problem”.Usually this is where a “typical” salesperson would try to get me to like it and at least push me to try it out. He’s not pushy! He listened to what we needed and only showed us what we wanted to see. Would do business with again!!!!

I worked with Will Drake today and cant speak highly enough of him. He was kind, honest, and he fought hard to get me into the car I wanted for a price that worked for me. He was great with my 11 year old, who tagged along for the experience. I will be recommending Toyota (and Will) to everyone I know needing a vehicle for years to come!

This place went from 1 star to 5 after they changed over to Peter Boulware. Our first experience a couple of years ago was horrible, including the sales manager cussing at my wife about their mistake, long story short. Since then they have a whole new team and a totally different experience. I worked first with Jessica to trade in my 2020 Tacoma for a 2021 with a better trim package. She went above and beyond to make sure I got what I wanted, down to every detail. I then worked with Chris on picking out the new truck (colors/options) which was still on the assembly line. He had great advice and was very knowledgeable of the vehicles. When time came to pick up my truck I worked with Chaz and he is a freaking rock star! The truck arrived, but I bought it sight unseen, so it had a couple of odds and ends that were not on it that should have been from what Toyota HQ said it had. So not their fault. Well Chaz made sure every single thing was accounted for and QUICKLY got it on my new truck. He has such a positive attitude and works so hard for his clients, its amazing! So look for Chaz if you go up there you cant lose, he will tell you everything openly an honestly, which is a big thing for me after the first experience there. Because of him we will be back! Overall everyone at PB Toyota works as a team for the customer from the front door to the service department. You can tell how well they all get along so well to serve their customers. These folks I could easily go and have a cold beer with, and talk about anything. I believe I not only got a great new truck, but gained a friend or two in this experience. Lastly a bonus as I will be sure to stop and say hey to all of them every 5000 miles!

The automotive technician fixed the problem correctly the first time. I have received good and quick service from the parts department. No problems.

I am EXTREMELY proud of my purchase! Shout out to my gang Jiyao, Mario and Jeremy for making me a happy buyer. Its been about 6 years since I brought a vehicle, Ive been living in NYC and came back to Tallahassee (my college town) during the pandemic to find me a car before I move to California. Lets just say I know what I want, Im very particular about pretty much everything and have lofty goals haha. Long story short this isnt the car I wanted but walked off the lot the same day time more confident about the best car purchase Ive made in a while.I had a really incredible experience. I wasnt planning on buying anything this past Saturday, strictly browsing and maybe test drive something I really like (I had my mind locked on a Honda CRV or Toyota Rav4) neither my dream car but felt good about these two. I have to say my brother and my mom were by my side the entire time and were extremely supportive throughout the entire process . Jiyao was the man SUPER knowledgeable about every dimension of the car, very kind, funny, displayed great customer service we were never thirsty or with snacks. Shout out to Papa Fred too, he s a great teacher, he gave me the part two driving lesson ill never forget and is soo funny !Mario the MONEY man haha! I forgot to say how long the process is to buying car. By the time I got to his desk I was tired, hungry and praying my figures would come out right.. But he was VERY patient with me and walked through all my financing options to make sure I stayed under my budget. Im very happy with my new baby Rav4 XSE Hybrid when I saw him I know he was mine! Go Peter Boulware Toyota to buy your next car you wont be disappointed !

Salesperson Juan Ploch was an amazing representative and helped my husband & I find a wonderful vehicle for us! He was patient, very knowledgeable about the vehicles, and knew what he was doing! Jim Sarten helped us with applying to banks for the auto loan, and he was so amazing that we had applied late in the evening for the loan, received a good rate, but he said that he KNEW he could get us a better rate at a specific bank if we wanted to come back the next day to continue purchasing the vehicle. The next day, he got us a rate with a bank with 1.99% APR. They are truly amazing staff!

Found out they said they support a person shirt that has a certain flag and liked it as well. Kind of mind twisted because makes me wonder who’s getting a better deal as far as skin color….lol not going to this place but they would be ok without me.

This was one of the best car buying experiences Ive ever had Joseph and Chazz were great, they were there from beginning to end.Ive purchased many cars and not once was I greeted as soon as I parked on the lot.The experience was so great my next vehicle purchase will definitely be from Peter Boulware Toyota.If your looking for a great car buying experience from beginning to end this is definitely the place.You will not be disappointed. Peter Boulware Toyota is it!!!Chazz, you definitely will have a returning customer!!!!

I had an amazing experience at Peter Boulware Toyota. I came in with no intention of purchasing a vehicle unless I got exactly what I wanted. Clete was absolutely amazing to work with and never tried to upsell me on my vehicle. Jim the Sales manager was extremely transparent and even Mr. Boulware himself made sure I was well taken care of.

My family has purchased multiple vehicles from Legacy Toyota. We will continue to purchase vehicles from Legacy because of their excellent customer service. The entire staff is always polite, professional, and works hard to make your experience a pleasure. While Im sure the entire sales staff is excellent, we have always chosen to work with Joe Manning. Joe has always been very receptive to our needs as customers. He always works very hard to make the buying experience pleasant, and very efficient. Moses Brown has been my service consultant for many years, and always ensures the process of getting my vehicles serviced is fast and efficient. The entire service staff works like a team to quickly move you through the process of getting your vehicle serviced. From the time you are greeted in the service bays by the very attentive staff. To the relatively short time you spend in the extremely comfortable Legacy VIP lounge. Legacy makes you want to continue getting your vehicle serviced there. The entire Legacy staff appears to care about making the customers needs their first priority.

If you are in the market for a new or used vehicle this is the place to go! We had an amazing team to bring us to the finish line and out the door with a brand new 2021 4runner! Our salesman, who I now call our friend, Clete, was an impeccable, straightforward and down to earth guy! Clete and the manager Patrick made my dreams come true! I could not have asked for a better team! Then we were introduced to Papa Fred! He is a true car guru! He explained everything in great detail regarding my new car! He was very thorough and made sure I understood everything! I can’t forget about Brannon, he was so amazing with explaining the paperwork and also making this deal happen! I 100% recommend Peter Boulware Toyota!! Thank you guys for all your hard work!

Bought a used traverse the second day driving noticed something wrong with the transmission called sales guy told them the problem he said they would get it fixed had to wait for him to find me something to drive . Its been 3 weeks check engine light is now on and still cant get them to fix it after leaving messages and text to the 3 people I have delt with. I will never buy from here and not recommend family, friends or co-workers.

Do yourself a favor and go see Chaz. Very VERY helpful and did everything he could to work with us

Let me just tell you about my experience. I purchased a 2019 Toyota Tacoma and when I took it in for service it would not crank. Jessica Wissman in service informed me that I could not drive it home because it was not safe. Thank goodness it happened while I was there and not traveling. She was great! It was Labor day weekend and there were no rentals available. She arranged for me to drive a Corolla and then return on Tuesday after Labor for a different vehicle. It was determined by the service department that the fuel pump was the problem. I knew there was recall but I had not received a letter informing me that they had a fix for it yet. We contacted Dee Patel to discuss our options. Dee worked his magic and in a couple of days we drove off with a 2020 Toyota Tacoma. The experience we had from Jessica Wissman in the service department, Bonnie Kistler who handled the warranty/rental, Dee Patel in sales, Brian Harrison in finance and Papa Fred who showed us all the cool stuff on our new truck we had a GREAT experience. They all did a fantastic job and we will be returning!

Thank you Chaz for a wonderful buying experience! He worked with my wife and I from beginning to end, including a test drive and detailing. Fantastic one on one customer service. Can’t say enough great things. Would definitely recommend him to anyone looking to buy a car or truck.