I was very pleased to enjoy a good experience with both the sales staff and the manager, on the phone and in person!They both worked with the budget I had set, but also ensured that the vehicle was the best deal by replacing multiple parts, when pointed out!I could tell that they did not want to be known as a stereotypical used car lot, but rather as a place where one can go to know they are a valued customer and to get a good deal!Furthermore, from the time I walked in, to the time I left with the vehicle was less than 2 hours--and that was WITH me making things difficult by insisting on certain repairs!I highly recommend Tempe Auto Plaza 101!
We bought a vehicle here a few weeks ago, and it was the easiest car buying process Ive EVER had. No hassles. No pushy sales guys. No trying to up-sell. I went in to drive a specific car that they had on the website, and within 5 minutes of walking onto the lot, I was test driving the car. I would highly recommend Tempe Auto Plaza and we will for sure be buying other cars here. I worked with Edwin, specifically, but everyone else working there was pleasant and easy to talk to.
Mike was amazing! We have been looking for a vehicle and found one we wanted at the Tempe Auto Plaza. Mike made the vehicle purchase fast and painless. He helped us get a fantastic deal. He was professional and had exceptional customer service. We loved that he was genuine and honest with us throughout the process. First thing he did was hand us a carfax on the vehicle we were interested in. I would highly recommend asking for Mike. I would buy a car from him again.
I was helped by an amazing team to find the best car for me! This is the first dealership I have ever purchased a car from and was a little nervous but Mike was by far amazing! Answered all my questions, got me a great rate and really cared about helping me through the entire process! Definitely check them out! Love my new car! :) Thank you thank you Mike! You’re awesome
Highly recommend this place! We stopped in to take a look at a mini van and were greeted professionally and there was no high pressure sales tactics. We were at the dealership for maybe 1 hour total and left in a great vehicle! Couldn’t be happier with the service. Five star team!
These wonderful folks were able to help get me into the exact vehicle I was looking for at a great deal. They worked with me and got me within my price range and were so nice to work with. I definitely recommend them for your next vehicle purchase. I worked with Mike and he was very nice and personable. Thanks Tempe Auto and Mike for all you did for me.
I was having a hard time finding a car, and set up an appointment with Ryan. It was the best decision I made. I was nervous as a first time buyer, but Ryan made the whole experience so easy. He got me into a great car that fit into my budget. If youre in need of a car, I highly recommend making an appointment.
My friend drove out here from out of state for a”gently used” SUV. Everything was working fine. He drove it for 30+ more miles after buying the SUV. All of the dash lights went on and the car was all messed up. We brought it back to get “fixed”. They stated they fixed it and he drove it 30 more miles and the same stuff was happening. They are not helpfully. Really bad at communicating and will sell you cars that don’t work. BEWARE!!!!!!!!
Mike, thanks for the seamless car buying experience that you brought to bear on our recent transaction. Even though we had a few setbacks, you remained professional, a rare trait in todays world. Ill surely do business with you again should the opportunity ever occurs. Remain blessed. Peter.
Found a vehicle for sale online for a good price, lots of places dont like to make deals quick and will try to upsell you all day. Went in, test drove, got a trade in value, and was able to drive off with my car in less than 2 hours. Really good buying experience 10/10 would recommend.
Carols and the owner of the dealership Made it very comfortable for me to purchase my vehicle through them, no pressure at all and was really open when we got down to numbers which is the most important. I would highly suggest if you’re looking for a vehicle to go check them out. My family loves the new addition we welcomed “Beast” to the family
Thank you Tempe Auto Plaza 101 and thank you Mr. Mike Keegan! This is the first dealership Ive ever bought a car from, and Id have to say for anyone that this is the place to go to. The most down to earth staff. No games, no pressure, no problems. The definition of excellence and care for people. Firm believers in quality over quantity. Going here was truly an answered prayer. Everything they did for me I felt was from the heart. A one of a kind place. The promise land of dealerships for sure. Family and need focused. Thank you guys for making an impact and difference in my life. I hope I can one day bring my children to and so on for future generations. All love and gratitude for what yall do.
I worked with Nicole and she was great helped me find the car I’ve been looking for!! Super professional worked with my price range and even taught me how to drive the vehicle!! If you need a car I recommend
The staff was extremely helpful and friendly! We worked with Nicole to find the perfect vehicle to fit our needs! The vehicle came from out of state and went through their full safety inspection and detail before we picked it up! I would definitely recommend them!
Never actually been here, but I drive past every Monday night around 930pm and the open sign is always lit up, so I checked the hours out of curiosity and yall arent opened that late
By far was an amazing experience with the entire staff. I would highly recommend them to all my friends and family. Job well done !
One of their employees/salesman bought a motorcycle from me telling me it was for personal use. Not even 2 days later and its posted for sale here with a few lies in the ad.
I went to Tempe Auto Plaza 101 looking for a specific car from their website. I was greeted by Nicole, who was very friendly and knowledgeable. She took the time to learn about my needs, and then showed me another car from her inventory. After discussing my downpayment and what I could afford, I ended up with a great car for a terrific price. She even gave me a discount! I highly recommend Nicole to anyone looking for good deal on a car.
Mike was such an incredible help when we purchasing our car from here. He let us do our thing while checking out the car and definitely made us a happy customer. There was no pressure and no gimmick at all. We are very happy with services and with our purchase. Go see Mike!!
A+ customer service! I would highly recommended, everyone there is great and Mike made everything easy and fast! Very happy customer :)
Good price. Decent cars. Friendly. They dont like to bargain though even though we drove from Tucson to get the car. But overall you can leave satisfied.Thanks guys. Keep the good work
I cant say enough good things about the staff at Tempe Auto Plaza 101, from Mike to Nicole and especially Bryan, outstanding customer service.. They went above and beyond helping our oldest daughter purchase her new Jeep.I would highly recommend you check them out when purchasing your next vehicle and this is coming from someone thats been in the business for over 30 years..Bryan, kudos to you and your staff. I wish you and your team continued success.
The salesman are bedy mive and considerate.
This is the best customer service with manager Brian in whole tempe & phoenix I bought a truck& They did help me alot with truck b c there was some problems with truck & they help to fix all the problems & they did an awesome job & also Brian help me to quilify to get the truck at the banks, so Ill have them 5 stars 👍
Very fast and efficient buying process with very friendly people. I contacted them the day before to set up an appointment and the red carpet was rolled out and ready for me. Nicole was an excellent sales rep and the whole team was no nonsense. Ive already recommended to a few friends who are in the market to come here.
My husband and I went in to look at FJ Cruisers. Mike was extremely helpful. Let us test drive a couple, did not pressure us. Made us feel very comfortable. We did buy from them and we couldn’t be happier with the experience. We’ll definitely refer people to them!
Mike helped my wife and I get purchase a vehicle from another state. He worked with us on price and even a ride from the airport and just went out of his way to make us happy. Very honest and professional and recommend this dealer to anyone !!! thank you Mike we love the truck
Still owe me a tank of gas but made the situation right otherwise.
My family just purchased two vehicles. These people are awesome! Reasonably priced, friendly and great customer service! Great inventory. We will definitely be back to see them. Thank you Nicole and Bryan!PS... Thanks for especially being patient with my husband. 😉
Nicole was the best sales “girl” I have ever had the pleasure of working with. She was so kind and really took care of me and all my questions ! She was very attentive with getting back to me, even on her day off. I definitely recommend any one to come see her . You will not be disappointed!!
I couldnt be more pleased with my experience with Tempe Auto Plaza 101. Carlos and Bryan have bent over backwards to take care of us and their customer service has been top notch, cant thank them both enough. And, we love the car!
I havent bought a car from a dealer in over a decade for a reason. After another bait and switch from a different car dealer I was about the write them all off. Glad I took the chance on TAP101. Mike was a great sales guy with no pressure! Bryan found us not one but two lower financing rates after we drove the SUV home! My wife couldnt be happier with her SUV and I couldnt be happier with the experience! Thank you TAP101!
Recently bought a car from Tempe Auto Plaza. Very easy process and the staff was incredibly helpful. Would highly recommend to others!
New business that offers a fresh take on used car sales. They have a good selection of vehicles and personable sales people. After a bad experience with Carvana, I am glad I found this place to treat me right! Thanks guys!
Best place to find used cars for sale in Tempe. The staff is super friendly and have all the facts about the cars in their lot. They are also awesome in helping you get a good deal for a used car fast.
Prepared and friendly staff, Nicole had the vehicle pulled out waiting when I arrived as well a CARFAX printed out prior. They were patient and not pushy and overall a pleasant car buying experience. Even though I was already getting a fair price on the car they went the extra mile to repair a concern at no cost to me. Definitely worth a look, thanks Nicole and to the rest of your team that helped me.
I felt like car purchasing was easy. They took care of vehicle and provide quick responses to requests. I did not feel like I was fighting to get a good deal.
TAP 101 came to my rescue and I love them for it. Gave me an amazing deal for my trade and the reliable car I needed. Everyone there was friendly and funny! Thank you Andrew, Nicole, Andy, and Bryan for all of your help!
NICOLE IS THE MOST HELPFUL PERSON THERE ANYONE LOOKING TO BUY SHE IS THE GAL TO SEE.... SUPER SWEET VERY PATIENT AND VERY NICE THX AGAIN NICOLE YOUR THE BEST!
Ive worked with Bryan for many years. I dont work for him now but when I look to buy a car, Bryan is the person I go to. He knows cars and how to help people buy a car when they didnt think they could purchase one. Ive seen him work late into the night to find a way to help a customer. Give his dealership a shot you will be happy you did.
Terrific personalized used car buying experience. Needed a pre-owned vehicle but they didn’t have it on their lot. I gave them the exact year and model of the Toyota Avalon that I wanted and they found it for under the price I was promised!
Great experience and such an easy process. Nicole was amazing to work with and I recommend anyone to purchase there next vehicle here. Thank you Tempe Auto
We greatly appreciate all the advice from TAP Car expert team members and are extremely satisfied customers!
From start to finish the team at TAP101 was the best car buying experience Ive ever had. Thank ms Carlos, Bryan and Nicole!!! Blessings to you!
Great staff. I was not yet ready to buy but I liked their helpfulness to show and talk to me about cars. They use carfax which I like!
Nice folks. Cool building. Interesting selection.
Great place with great vehicles for great prices. The place to be if you jeed wheels!!
Andrew and Bryan are great to work with! Would definitely recommend this place for your next vehicle!
After buying a used car here I am impressed with the quality of the vehicle, customer service & support, and professional team members.
Honest and up front
I have lived 4iggt across the street from this facility for 4 months, and I kept wondering what kind of place this is... Never see it open, or advertise. I would have been over there already seeing if I can get a vehicle, but I will stick to buying from auction.
I bought their 2005 GMC Sierra 1500 and worked with Nicole....the entire process was fast and easy, and the service was excellent. I couldn’t be happier with the experience.
Typical car place they say no pressure but they expect you to sign stuff before making sure its a good deal, they worked with me and got me financing. i would have paid double price for the car . i offered 4k$ the bluebook value they came back with $4817 . i went home and got a text they could do it for $3800 . what is the point in this after i already left! This car i was looking at didnt even fit in with there inventory they could have just sold it cheaply they have way more expensive cars to worry about ...it also had damage not reported to carfax ....if u can get great deals from banks might be a spot to shop. you decide after reading...
No hassle, no pressure, very up front and honest...
Nicole and the entire staff were awesome!!! I highly recommend this family owned dealership !!!!
Awesome place for finding reliable used cars in Tempe.
The best customer service experience
Excellent attention