What started as a recon trip ended with us trading in our SUV and getting a Tundra and RAV4. We needed to upgrade to two vehicles and David (salesman) and Nicole (financing) made it easy. Never felt any pressure from their team one way or another on things. Just informative options for me to choose from.The cleanliness of the location is nice. Plenty of complimentary bottles of water to keep you hydrated from walking the lot or waiting for the paperwork. Already received the service call for 1 of the 2 vehicles to get the windows tinted. Service was fast and waiting area is reasonably comfortable since shuttle only goes in approx 10mile radius.Overall was pleased with our experience and would use this dealer again.

Cesar Meraz was an amazing Toyota Consultant at AutoNation Tempe Arizona. He took the time to explain everything from the tires and wheels to the financing and interest charges for my Corolla. He is very professional and knowledgeable and I would recommend to ANYONE that is thinking about buying a Toyota to be sure and look him up. If you want an honest and forthright purchase, you need to look up Cesar. AutoNation Toyota Tempe is an amazing dealership thanks to associates like him! Cesar and I are already working on another Corolla for my daughter who will be ready to drive one away in 2 months!!

Mark Escobedo, was awesome ! He really helped us out.My daughter and I needed to retire my high school car for a newer more reliable one. He took the time to listen to my needs and something not only nice, but kid friendly (something that fit a car seat). I did not feel pressured and I felt comfortable with the decision that I made. I highly recommend him and auto nation Toyota for your next purchase. ☺️

I’ve been to a few different Toyota dealership here in AZ and I have to say that this one at AutoNation Toyota would have to be the best one yet. There is always someone outside willing to help and welcome you. When I walked in I got my question answered immediately and was helped right away, thank you again Ryan, it was a pleasure working with you and thank you for making this lease buy out such a smooth process I really appreciate it-

I had the best experience for my first time buying a vehicle! i have been looking for months and emily the manager, kelly, and kasey made it simple and got me the best deal. the process was quick and i was able to leave with my car in an hour. i couldn’t be happier with my purchase with them. they’re amazing, thank you !!!

Isiah was the most professional and courteous salesperson I have dealt with in a very long time. He has a positive attitude and was willing to see to it that I received the best deal on my new car purchase. I totally recommend anyone buying a Toyota to see Isiah for his truly capable assistance

I would recommend AutoNation Toyota Tempe to anyone looking for a vehicle new or used. I would ESPECIALLY recommend asking for David G by name. There was not a question he couldn’t answer & we’ve never had such a great buying experience or such great service before working with David. Will be back for a second car!

I want to thank David Gallegos for helping find the perfect car of me. He went above and beyond to make sure that I was happy. He kept me informed when the car was due to arrive. He had me try different types of cars to see which suited me. My son went to several auto dealerships and met David. When I arrive from our of town we went to David and he was on top of the cars in stock and what was coming in. When it arrived we went to try it out and that same day l left with my new car. He made it a pleasant transition. Not like other dealerships I have delt with. David is a true winner. Hes awesome.

Went down to the Auto Nation in Tempe and had delightful experience, the employees there were great especially Mark Escobedo as he help me Pick out My Perfect Car! He was respectful and had plenty of experience! No doubt I will come back if I need help again!

I’ll try to make a long story short, I gave a 3,500$ down payment to secure a new Corolla for lease, I waited over a month for the car, on the day I came to pick up the car, I didn’t receive service, I was disrespected and humiliated by an employee named Jesus and his “manager” Phil, Jesus acted like he is doing some kind of favor for speaking to me, and his manager Phil was actually screaming at me, all this due to small misunderstanding that could be solved easily by someone competent or that at least give the minimum amount of respect for others, at a point I actually found myself trying to calm down Phil the supposed to be manager, and if that’s not enough, after him refusing to lease me the car (the one I paid 3,500$ for a month prior) he sent one of his sales reps to blackmail me and tell me that IF I will post a 5 star review for AutoNation Toyota of Tempe he will AGREE to lease me the car, trying to humiliate me after disrespecting me, so here is my review!! it’s one star to much then you deserve!! Do yourself a favor and DON’T BUY FROM THEM there are other Toyota agencies out there, I am going to buy a different brand, Toyota is not for me.

After being in an accident and not wanting to deal with much Ryan Cerda did an amazing job with the whole process from great customer service, knowledgeable. Professional, and helped me find a great car to purchase. If it wasn’t for his great customer service and knowledge, I probably wouldn’t of purchased the car. Thank you again Ryan, I really appreciate it!!

Thank you Kasey for making it a easy and smooth process.You and your Manager Emily made the best impression on me and my wife. I will be referring all my coworkers to you all. Thanks for the great service.I love my truck!!

Mr. Cerda was so very helpful! I didn’t have a lot of time and wasn’t sure what I wanted but Ryan made it quick, easy and stress free. Very impressed.

This place is by far the worst dealership to go to! They advertise a car online, they tell us the car is ready to be checked and call us to go see it. We get there and the car has been sold! For a good hour the salesperson is walking us all over the lot trying to find it only to find out that it’s sold. Then after we leave, they call us again to see if we wanted to go see it. We tell them it’s sold. They check and apologize for calling us so many times. Completely unprofessional! Save your time and money!

Great dealership and staff. Salesman David G. is top notch. Very courteous and professional and answered all my questions. Highly recommended.

Oil change and tire rotation services were good. However, there was a windshield chip on my car and I wished it was fixed, too. I was told to get another appointment for that one...Also, I was hoping my car also got washed, but it didnt happen, either.

After arriving to pick up my completed vehicle it took 20 minutes to track down the paperwork so that I could pay for the service. Once the valet went to deliver my truck it took 10 minutes and I could have walked to the truck in less than 1 minute. The truck was delivered with grunge on the steering wheel, shift handle and key. Very less then 5 Star Service.

I had a fantastic experience with Rob Paprocki. He found me the 4Runner I wanted, kept me updated on the shipping status and he always went the extra mile to make sure I had a great experience purchasing the vehicle.Thank you!

Purchasing my new car from AutoNation was the best! I was able to complete my purchase 100% online and even though I did the process late in the evening, I still received my car delivered to my house the very next afternoon (FOR FREE)! The entire team was excellent and answered all of my questions. I wasnt pressured into anything I wasnt comfortable with purchasing. Plus their price was unbeatable!!! I was able to get my dream car at a great price and I couldnt be happier!

I had a great experience dealing with Salesman Juan at AutoNation Toyota. He answered all my questions that I had and kept me up to date on the arrival of my vehicle. I was very comfortable dealing with him and made the sale as smooth as possible which was a breath of fresh of air from my previous experiences. Thank you AutoNation Toyota and continue providing excellent customer service whether it is your salespeople, service people, etc.

William helped me out here, and even though we weren’t able to make a deal it was a pleasure working things out with him. If you’re ever looking for a vehicle he’s the guy to visit :) Awesome salesman!!!

Very very friendly. Every person I encountered seemed very knowledgeable, friendly, and eager to assist :). Worked with Toyota Trent on getting a vehicle. From the beginning, I felt he went above and beyond. Very respectful with my financing limits and automotive priorities! Bought my first car here, just got my second car here. Between the great deals and quality vehicles keep it up and youve got a life long customer! :)

Michael Jordan was very nice, patient and helpful. Highly recommend this dealership to family and friends. Thank you for great customer service!!!

Juan was extremely helpful and friendly. He was knowledgeable and not pushy at all. He made the car buying process easier.

If you’re looking for a place that is going to give you great customer care from every different department this is your place. Zachary Becker in finance seriously will find you THE BEST deal for you and make sure you’re covered all the way around. I was having the worst time finding a car after mine was totaled. I was sad I didn’t really have the “yay! New car” attitude. Alex was our salesman and he knocked it out of the park. I really just didn’t want to deal with having to get a car and fast. Alex spent so much time finding every single car that had the features I wanted. It was like being waited on I felt pretty fancy. Then as a collaborative effort between Zachary, Alex and the Nick I was actually able to buy a brand new car! I really wanted the best safety features because now driving is a stressful. I got hit by a driver who ran a red light. They got me into a brand new Camry with all the bells and whistles! So many safety features I love it! I feel way better about driving. I have always driven luxury cars. This car has more and feels more luxurious then any of my other cars. It was a really awful situation I was probably THE worst customer because I just couldn’t figure out what I wanted. Zachary has the patience of a saint I think I had him run 5 different scenarios then changed my mind. Alex and my husband were the cheerleaders and by the time I got to take my new car home I was really grateful and happy for the experience. Thank you everyoneI appreciate you and I LOVE my car!

Great time totally recommend straight to the point and no weird fees added. I recommend it go with Jose Perez very knowledgeable person.

From the moment I looked at the inventory online, Kasey was such a wonderful help! I’m so excited to have been able to drive home in a new vehicle. Thank you!

This is the second time I have bought a vehicle from AutoNation Toyota Tempe. Kassandra was super patient and understanding about my concerns on not buying an expensive vehicle. I took forever to decide and she never made me feel rushed or pressured to spend more. Finance was fast with no add on cost or drama. I am very grateful for Kass making this process so smooth! Thank you!

I had a good experience here. Isiah was the man. I would recomend anybody to go with him Very helpfull, and patient guy. I got there after work and got out pretty late but everyone was cool about it. Big thumbs up.

Teshon in sales gave me a great car buying experience! He considered my needs and provided the best options. This is my first car with Autonation Toyota and I look forward to purchasing my next vehicle with him!

Great service from Mr. Gastelum, answered all my questions and ended up putting a deposit for a 22 Tacoma I been searching for months now ! went to multiple locations but no luck, got a recommendation from a family member to visit AutoNation & Juan found the perfect one for us. Thank you ! definitely my new place to buy vehicles from!!!!

Ryan cards made my whole experience super simple and easy it was a pleasure working with him and will definitely being going back to him and referring people to him. Thank you so much for the new car and if anyones looking ask for Ryan Cerda!

Great experience with salesmen Kam and Trent. Very professional and took the time to make sure I was happy. They were not pushy and answered all of my questions. Mark in finance was great too. Very happy and will refer to others.

Went in and got all my questions answered by Juan. He was super knowledgeable and friendly. I definitely encourage anyone going here to ask for him specifically!

I had a great experience here. William is an excellent salesman, very helpful and attentive along with Richard Luna who made sure I was well taken care of before I left.

Cass is an outstanding salesperson and individual. She is professional, patient, knowledgeable and rather than guess she asked questions of supervisor when necessary. Her calmness and light humor is appreciated. We enjoyed working with her.

I had a great experience with Juan G. He answered all my questions and was very kind and patient. I ask a lot of questions and he was able to answer all of them.

WORST EXPERIENCE ONE COULD HAVE.....NO ONE, Including the GM, Neil Underwood, would address the issue. NEIL UNDERWOOD did not return my calls (4), emails (3) or provide authority to anyone UNTIL AFTER 3.5 weeks of holding our car. All this because they FAILED to recognize, communicate and fix a prior car recall for an issue we brought to their attention 4 MONTHS AGO! THE WORST Service dept I can recall for years! Please reach out to me directly for more insight as TWO local TV channels are trying to get a response from them as well but have yet to hear back!

I have to admit that I had some unusual demands from these guys and they bent over backwards to ensure I got what I needed. Cesar worked hard to assist with my needs and got me my car, which I love, earlier than promised. He also facilitated getting it serviced in a timely manner, allowing me to get back to business. Thanks, guys!

Ryan Cerda provided excellent service. He was super accommodating and helped with any questions I had.

Kassandra and Nicole were AMAZING to work with! They focused entirely on what I wanted and needed. No back and forth, BS that I always deal with at dealerships. 100% professional and courteous with zero pressure. I am in love with my truck and can’t thank them enough!!

Went in to buy a car for cash worked the trade sat around for 2 hours to be told a I need a cashiers check after the bank just closed. If they where well ran they would have said something the three times I said I would be using a check worth my trade in. I was not looking to go back tomorrow, they could have at least offered to go pick a cashiers check from me tomorrow, but they didn’t.Just a normal car dealer they don’t care. Do yourself a favor for everything and shop elsewhere where they maybe are willing to actually seem like they are willing to make it easy on you.

Ryan sullivan was awesome. He helped me when I really needed it. He made sure I was informed in all decisions regarding my car. He also explained why he made the suggestions to get certain things done on my car. He made sure also to stress which ones were needed asap an which ones could wait. All in all I had a positive experience with him an would recommend him to other people coming in to get service.

This dealership has been my worst dealership experience to date.  I have purchased over 20 cars and at least half through dealerships. I hesitated to leave a bad review because I wanted a chance for the dealership to resolve problems. It hasnt.I first placed my deposit for my 2013 Land Cruiser on the 6th of April this year (three months ago). I was located in San Antonio, TX and needed a vehicle shortly after moving back from overseas. My salesperson, Gabe, assured me that it could be shipped to a local Autonation within 5 days for an $800 fee, to which I agreed.Below is a timeline of the events which followed:6 Apr: Deposit placed7 Apr: Confirmed vehicle could be shipped in 5 days, that radar sensor on bumper would be repaired, plastidip removed from chrome trim pieces, and replacement trailer hitch cover sent by mail.7 Apr: Approval of purchase amount from Credit Union sent to dealer; waiting on dealership to send Purchase Order for check8 Apr: Dealership requested I finance through them if they could beat APR of loan. They could not beat it. Delayed finalizing by another day.9 Apr: Dealership unable to match rate. Purchase order provided and forwarded to CU for check mail overnight (Arriving Monday 12 Apr). Informed that vehicle would be detailed and ship 12 Apr, arriving by Friday 16 Apr: Told that it was no longer possible to pickup.12 Apr: Call to shipping department determined that no request for shipment had even been made and car wouldnt ship for a few days.13 Apr: Vehicle still not scheduled to ship and verified that vehicle could be picked up in person, plane ticket purchased for 14 Apr pickup14 Apr: Flew into Phoenix 8:00, dealership by 9:00, was told vehicle should be ready immediately. After an hour, was told that vehicle would not be ready to take delivery until 1:00 PM. I declined due to 14.5 hour drive to San Antonio, discussing with salesman and manager that there was a possibility for a detailing at another Autonation dealership, otherwise, would make right with new rubber mats (cost equivalent)Was informed that second key would be shipped from dealership once returned by previous owner and would verify mat shipment with Manager. I was offered a We Owe form, but declined because my schedule was tight and didnt want to further delay beginning my drive home. Was told that it would be sent later.19 Apr: Overcharged for sales tax (TX vs AZ) and was not given a clear answer on how to gain refund (TX DMV unaware of registration application) Learned later that it would take 30 days. Called Dealership to inquire about rubber mats, second key, and hitch cover which had been promised, was told I would  receive a call back.23 Apr: Followed up on mats, key, and hitch cover and was told they were working it26 Apr: Texted salesperson with no response on mats, key, and title.28 Apr: Called dealership on mats, key, hitch and was told dealership would not be completing either.29 Apr: Spoke to Different sales manager (Ray) and was told I would have a call returned by Emily and did not.3 May: Spoke to Ray and was told I would have a returned call.The vehicle I picked up had scratches from the previous owners that had not been addressed, dirt from the previous owner, the GPS/Satellite antenna broken from the top and duct tape covering the opening, and the rear parking sensor was still broken at pickup.I was verbally promised to have a repair of a rear parking sensor which was not repaired on my pickup.  To date, I have spent $1200 to get this vehicle into a condition it should have been in when I was told it was ready for pickup over a week after I made my deposit.This dealership, from my salesman Gabe to his sales manager, Emily,  had the opportunity to resolve these problems at multiple steps along the way and chose to string me along until I stopped calling. To date, I have received none of the promised items, no mats, no hitch cover, and no second key. Not to mention the broken antenna, and rear sensor which had to be repaired out of my own pocket.

I really like my experience with Cassandra she really took her time to explain the process and did a great job.

I purchased a used Sienna to replace my older vehicle that was having too many issues. I was less than thrilled when my new vehicle died just 2 days later picking up my child from school. I was tempted to just take advantage of their 5-day return policy but thankfully it was just a dead battery and they replaced it free of charge. I feel like that should have been checked out prior to my purchase but I did appreciate the quick resolution and haven’t had any issues since. Otherwise it was one of the smoother car purchase experiences that I’ve had.

Brian was very helpful throughout the purchasing process and made everything easy to understand. Overall a positive experience purchasing my first car, which could have been very stressful but wasnt.

My appointment was for 10:40 - and the line to check in was all the way to the street! It took 30 minutes to get checked in. I dont understand why we make an appointment if they overbook their time! This is the third time this has happened since the spring - and the excuse is always that they are short staffed. The management needs to schedule fewer appointment times and manage the staff better

Max was our salesperson and what a breath of fresh air. He was happy, courteous and knowledgeable and looking out for our interest and no pressure. I have never had an experience like this buying a car. We needed to go to the bank while finishing our purchase and Max said I’ll go get a car and take you as I know right where it is. This is just one of the ways he looked out for our every need. I did most of my negotiations online before I got to the dealer and he was responsive and attentive. His mgr, Mike, was also so personable as usually seeing that guy is like seeing OZ on the wizard of oz, but he was joking with us and worked w us on the purchase of our Camry. Can’t say enough positive about this car purchase and it’s due to Max and Mike. Highly recommend.

Juan G . Is a amazing representative he listens to the needs of what you want really good experience

Overall great experience. Antwione was our salesman and he took great care of us. He has the vehicle I picked online ready to go for a test drive when we arrived. From there the process was smooth and even when I had a minor issue they took care of it flawlessly. I recommend this dealership.

Kinda busy but always prompt on customer service when the next employee is available.

Our salesman was extremely helpful and nice in trying to get us in and out as quickly as possible…I can’t say the same for the finance end of the deal.On a Friday we drove down from the Prescott area arriving at 4pm plus the dealership had a 2 hour window to get everything squared away prior to us arriving. We warned them that we wanted to be in an out within an hour/hour and a half cuz we were paying cash for the vehicle. It should NEVER take over 4 hours to purchase a vehicle and customers should never be held hostage. The finance department wouldn’t take a personal check for the amount stating that it would take 7-10 business days to clear and we could be in South America by then. Then they turned around and said you could put 0 money down and drive a fifty some thousand dollar vehicle off their lot…NO PROBLEM! Insane! All they wanted to do was force us into financing the vehicle which we did not want to do. So our car buying experience sucked! The dealership was understaffed, unprofessional, totally disorganized and it was a major hassle. Get with it, check readers scan the bank account number on the check to see if there are sufficient funds. We should have been told about the check issue up front. We bought a car locally in Prescott in no joke under an hour paying cash with a personal check, maybe your dealership needs to take notes from Lamb Nissan on how to treat cash paying customers.

I would recommend Autonation Toytota to anyone in the market for a great used vehicle. They have the best staff members ready to assist and answer any questions.

Great dealership and great employees! Kasey was awesome to work with. She was so helpful when it came to finding/buying my dream car and honestly made car buying an amazing experience! She got me such a great deal on my car, I couldn’t be happier! I will definitely be sending my friends and family to her and will be going back in the future!!!

They do great work. The service managers are very nice people, very considerate. But it always takes much longer than they tell you. Yesterday I decided to wait for my new battery and it was over 2 hours. Big mistake on my part. If they had been honest about the time, I would have taken their free shuttle back and forth instead of waiting there.

This is easily been the best car buying experience Ive ever had in my life. Eli took care me from the get go. Granted when you as a customer go in prepared, things typically go smoothly and in your favor. Beyond that Eli and the whole team treated me with a lot of respect, helped me save money on my monthly payment, and got me into a vehicle that I love and appreciate. This is my first Toyota, but will certainly not be my last.

All was good. Except at the end. We only received 1 key copy and we were promised a call back the next day to get our second key. It’s been 6 days and I’ve called every day, haven’t gotten to speak with the sales guy or a manager or anyone willing to help us. We’ve left a callback request every day and have gotten Zero response. All of this for a second key I get it, but that second key is $2-400 if we end up having to get it on our own, but it was purchased with the new vehicle. Poor customer service.

Purchased a 2014 Toyota Highlander from Randy S. here at AutoNation Toyota Tempe and had a wonderful experience. Randy was quick to respond and made sure my wife and I were taken care of! He was very busy helping another buyer at the same time that I went in to purchase our vehicle, but he did an excellent job juggling us both and making sure everybody was taken care of and the transactions kept moving forward. I love our car so far, my only complaint really is that the cleaning / detail it was supposed to get before we purchased it was not very good at all, and I was pretty disappointed by that. Nobody wants to feel like they need to go get their car professionally detailed again after purchasing it from a dealer, you want that new car experience. Aside from that though, everything was great about the purchase so far!

Kenneth is a great salesman. He was very patient with me and helped me figure out what would be the best option for myself. I appreciated his service and how kind he was. I will definitely recommend him to my friends and family.

Mark at Auto Nation was awesome we really loved doing business with him, thanks again Mark!

I visited Autonation Toyota and was met by Mr Jacob Snider. He showed me around and since my ideal car is not on the lot at that time, he always updated me professionally and worked with his Boss, Mike Miller to get me inside my budget. Delivery date comes and my car is spotless. I recommend this young but hardworking guy meeting the customers needs and wants.

Mark Escobedo is the best salesman there!! he made buying my first car super easy and comfortable not pushy! love toyota tempe :)

Michael Jordan was extremely helpful and friendly. He is exactly what I look for in a salesman. I highly suggest working with him for any future purchase.

Fantastic service! Treated like a real client instead of being rushed like a bunch of sales people who act like sharks after smelling blood in the water. See Gabriel Bojorquez for a class act.

Randy my service writer is the best Toyota has. He listens to my concerns and works with my old car and keeps it running and never shows me anything except a smile and good results. Attitude is great, professional, and gets the job done.

The amount of effort and attention I received at Autonation Toyota Tempe exceed all my expectations! Antwione Cobb did something no other Toyota Dealership could, he got me to exact Camry TRD I wanted. Top notch service deserves Top notch recognition.

Great customer service by Juan. If you need a car, definitely go in and ask for Juan.

Great place! This was my first car buying experience, and I appreciated AutoNations approach to the whole process. Alex Boyle was very hospitable and made us feel that he had our best interest at heart. I didnt end up purchasing a car there, but I had a great experience.

I worked with Kass, Even though I didn’t purchase a car from her she was very knowledgeable and patient. I definitely will be returning to her to buy when my family is ready. I already recommended some friends to her!

Toyota is my favorite brand for cars.The team in this dealer are really professionals, customer centric people. The sales representative Jaime, the financial manager and the dealer manager have the know how of the business.High quality products and service.I fully recommend them.Coffee and water meanwhile waiting, courteous and friendly interaction.

Kass has been a great help in my vehicle search. She is very attentive, great communication and is very knowledgeable. I will definitely be going back.

The experience was a long one but they helped me get a pretty good rate with fair credit. They also gave me a good deal on my trade in which I was upside down on.I’m annoyed though, I asked the salesman if the 2013 Volkswagen Tiguan I was buying needed premium gas and he told me no. Come to find out, it does! It’s important to use premium gas if the vehicle is supposed to use it. I don’t know if the previous owner used premium and if not what damage may have already been done. I feel like I was lied to and would expect a salesman, who’s been in car sales for over 20 years, would know that.It’s been over a week now since I bought the car and I haven’t gotten any correspondence yet on how to make my payments. I was given a 3 month or 4K mile warranty which I was happy about though.I would probably go back for my next car but would be more cautious about the answers to my questions. Had I known about needing to use premium gas I probably would have kept looking for a different vehicle.UPDATE:So it had been 2 weeks since I bought my car and I still didn’t have my loan information AND my previous loan hadn’t been paid off yet. I called Auto Nation and spoke with the woman who put my loan together and she said she couldn’t find it! She promised to call me back by the end of the day but didn’t. I called the next day and left a message to call me back but heard nothing. I called again a few days later (I was working) and demanded that the GM call me back on Wednesday (today) and still nothing. My 3 star review is now a one star. I will keep you posted!

I was on the search for a 2023-2024 (new) Toyota 4Runner TRD Off-road; I reached out to this dealership and was told that no vehicles with this description were on the lot but two were in route for deliver - a black one and a super white one. I decided I liked the super white option. Karly indicated that I would need to run my credit and put down $2k to hold the vehicle prior to delivery 11/1 in order to ensure it wasnt sold to someone else. I agreed to have my credit run with the intention of purchasing that specific super white 2022 Toyota 4Runner TRD Off-road, however I later received a call asking what vehicle I wanted. A manager/supervisor/someone in charge called and I indicated that I was anticipating that certain vehicle and would not have ever agreed to run my credit without a specific vehicle in mind. The person on the phone treated me as if I was incompetent, had no idea how car buying worked, and that Karly did nothing wrong. As a person who purchases new vehicles about every two years due to my job, I know how the process works as a buyer and, like I mentioned, I never would have agreed to have my credit hard-pulled with no specific vehicle available. This dealership duped me and my husband into pulling our credit to get us into a vehicle they (apparently) sold to someone else with no intention of telling us. Be warned to take your time, be in person, and have the vehicle you want pre-ordered with a deposit or physically on-site before you commit to anything - they seem willing to sell cars with any means necessary!

We recently bought a 2021 RAV4 and our experience was amazing. First of all, with the shortage on new cars right now, we were a little nervous, but Kasey went above and beyond researching and finding the exact car and color I was looking for. She answered all my questions and communicated on when my car would arrive - which ended up being 3 weeks earlier than expected. She was a big part of why this was a great experience. We have always loved Toyota and are loving our new family car. Thank you.

Cesar was my salesperson and he was very hospitable. He helped me figure out which car fits me the most during the time when there is a car shortage. He is also very knowledgeable about those cars. Its been a great experience.

I just moved here from out of state and was interested in trading in my rav4 for a truck. I worked with salesman Max, who was awesome. He was fun, professional, and unlike the stereotype of car Salesman. He listened to what I wanted and needed and wasnt pushy. We worked with Mike Miller, the sale manager who made things happen and I walked Away with a new Tacoma. I HIGHLY suggest going here if you want to work with real people who want to help you, and not a group who just want your money.

Thank Micheal Jordan! You are differently the MVP of Autonation.Awesome and helpful team.

I’ve been coming to Tempe Toyota for over 20 years. My family and I have all purchased multiple cars here through the years.Today I came in for an oil change and née brakes. I always see Randy Scott in the service department. He is always so kind, professional and has a lot of great knowledge of Toyota’s in general. I always call ahead to make sure he is working in a day when I bring my car in because I know I can trust him. That’s just a big thing for me as I’m sure it is with most. He just gives the beat customer service from beginning to end.

I was on a mission to find the perfect RAV4 and Kassandra delivered. If you are in the market for a new car she’s your girl. She listened to all my wants and needs and found me the perfect match. The whole process was quick and painless and a big thanks to the whole AutoNation Toyota Tempe team that got it done!

I dropped off my car and rode home on the Toyota shuttle. My service operator later called to give me an estimate of needed repairs. Everything was done very professionally. The car runs great now.

This dealership is impressive! This was the easiest experience Ive ever had buying a car, I wasnt sitting there for hours, everyone was very helpful and kind. My salesman understood my price range and the finance team kept great communication, they were even able to beat my credit union rate! Im very happy this is exactly the car I was promised from them!

We had a great experience with Gabi! She is so positive and works hard to make sure we were happy and got what we wanted. Very quick response time and extremely friendly.

The actual service of car was excellent as always, and the service writers courteous and helpful. But since my previous service visits AutoNation Toyota has changed the procedure for checking out and paying. While sitting in the waiting room I was on my phone working and received a message from my service representative, I went up to the cashier site and was told to go outside to his office so I walk across the departing cars to get to an empty office, and since theres about 16 cars waiting on a service representative no one is sitting in the offices. What a ridiculous process! Finally the service representative came back, grabbed my paperwork and led me back to the cashier office where he took my payment.

Great Experience, call in talked to Sales Manager Rich, told him what I was looking to do. He assigned a fantastic young sales rep and it was the best experience I have had in a long time. From sales to finance top rated will always go to Tempe Toyota Autonation. Well done!!

Jose Elias in service is the greatest! super honest and trustworthy... hes honestly the only reason I will continue to bring my prius to this dealer. Thank you Jose, youre the man.

Friendly courtesy salespeople. Not pushy at allgood customer service.

Brian Freund assisted me through the entire car buying process. Never did I feel I was being pushed. He was very interested in my needs and helped me through the entire process. If you can, ask for Brian. He makes the car buying process seamless and not stressful like I thought it would be

Service advisor was deceitful with pricing and service director required micromanaging and continuous followup to gain resolution. Theyre all great at returning phone calls when they think you are going to give them money but when it comes to resolving an issue they are quick to ghost. Advisor failed to honor a discount and did it in a very deceitful manner. Verbally communicated that they applied the discount and quoted a price. Price on invoice matched what they quoted, but a closer review revealed they did not apply the discount as stated. Took over a week in multiple phone calls plus an in person visit to resolve. Definitely do not recommend.

Great service from each department! Gabi has been an excellent and reliable point of contact for everything.She helped me obtain a vehicle that fit my budget. Gabi has been thorough in making sure everything is taken care of. Even after the purchase. Which was not my experience with a different Toyota dealership in a different state.The service department has also been top notch. Theyve always over delivered when it comes to wait times. I recommend this place for car buying and servicing.

High value for my trade. Great deal with low APR on my finance. Great truck. Good people. No tricks. My sales bro even caught a warranty issue on the sale that brought me into the dealer. Then stated, I am not selling you this truck. So we found a better truck at a lower cost. Bottom line: Car buying in general blows. Randy @ AutoNation made it worth my Saturday. Thanks!

Josh was super friendly and helpful. He made the entire process seem so easy. He even checked in a few times after my purchase to make sure everything was okay and that I was still loving my new car. It’s hard to find good customer service these days so I super appreciate him reaching out and ensuring I was happy! I absolutely love my car and am so happy I stuck with another Toyota. I will definitely recommend Josh and his team to all my family and friends.

We were very happy with our service at AutoNation Toyota. All the people we dealt with were very helpful and professional. We plan to go back when we buy our truck. Thanks for the great service.

This location provided very poor customer service for my oil change yesterday. Compared to my other visits, this time there was No courtesy call for service being done only a text message. No initiative to recommend services based on check. When I arrived at the counter to pay I was told to go search for my service advisor to collect my paperwork only to not be found and no one offering to assist. What location tells a customer to go in the Arizona heat, wait and find your advisor. Highly doubt they were busy as plenty of people just standing around and no new customers waiting. When I was finally offered help I then still had to go back inside to turn in paperwork and pay. What is the point of searching for my advisor when it is just to collect and walk back to pay. Never had to do so much and waste so much time for them to take my money. The only good experience was when I went to the parts counter, the employee there was very kind and answered all my questions.

I had an absolutely amazing experience at AutoNation buying my first car ever. Cesar was not only extremely patient and kind in guiding me through the whole process, but also made sure I was comfortable with every single feature of the car. He even helped me drive around since I am kind of a new driver. I can never thank him enough for all his help! Adalberto from financing also explained everything very clearly to me. Thank you AutoNation Toyota for making the entire process so smooth!

I bought my first car here! David Gallegos, my agent, was incredibly kind and helpful and was able to guide me through the process of first-time car ownership. He clearly outlined the process, what I was paying for, and most of all, he let me drive him and my family in what must have been a million different cars, searching for the right one. He made the experience easy and fun, and I walked in without a car, and drove home in one! If you come here, definitely ask for David Gallegos.

Took my vehicle there to get serviced. Doug was such a great advisor and really did well to get a competitive price for my repair. Repair went fast and vehicle is up and running! No funny business. Will be a repeat customer.Shuttle service had quite the wait so ended up not using it. Thats the only ding IMO.

I was somewhat dissatisfied with the vehicle inventory. Most of your vehicles were downsized options of luxury cars. Also, the wait time for paperwork finalization was extensive. It seems to be quicker to apply online directly through a dealership; however, I appreciate the opportunity to do business despite not having a job {being employed}. I realize dealerships take chances when extending credit with the possibility that repayment {recourse} isn’t realized. and/or guaranteed. I look forward to hopefully securing a financial business deal.

I was sold a ‘oil change package’ when I purchased as well as a ‘maintenance package’. Both were extremely expensive and would not have bought except truck was for daughter going out of state to college (LSU). I was told it would be valid at ‘any Toyota dealership nationwide’. It turns out that is not the case. Only good at AutoNation dealership which, you guessed it, they have no locations in Baton Rouge… or Louisiana for that matter. Oil Change Package is basic oil change you can get anywhere, but at over inflated Dealership prices. Any ‘extras’ (air filter-$75, cabin air filter-$55, etc) were additional. Service was quoted as 1-1.5 hrs, so I waited. 2.5 hrs later, I inquired what was taking so long and ‘they were just finishing up’. My truck was up within 5 min. Basically, I would guess somewhere the paperwork got put in a stack and I was forgotten about.

Sales Randy was amazing. His bossa female not so much .The car was supposed to have had a 100 point inspection. That the mechanic checks off . Its all BS. Cabin filter rotten. Air filter black. All brakes and rotors shot. Front axle boot shot. This is all the stuff checked off at there inspection. It was never çhecked or replaced. Make sure you have someone who knows cars take a better look at the car. Also had another car that I wanted so they ordered part . Call a week later and said they had to use that part on another car.