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Tempe Ram
8060 S Autoplex Loop, Tempe, AZ 85284, United States
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Tempe Ram
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EW
Review №1

Seriously, the best experience I ever had in the car buying process. Trevor Patterson was so knowledgeable and fantastic to work with. He was straight forward and also was able to work out a deal on my brand new 2021 Ram Tradesman! HIGHLY RECOMMEND. Thank you guys so much. This truck will last me many many years.

Pa
Review №2

Tempe RAM is THE place to buy your truck. I’ve been buying vehicles for over 4 decades and my experience purchasing my new RAM 1500 Limited was the smoothest I’ve ever experienced at Tempe. Being in the midst of a pandemic, taking care of all the details remotely...trade in valuation, vehicle purchase price and financing terms, before stepping into the showroom, was hugely important to me. They got it all done, quickly and effortlessly and by the time I stepped into the dealership, I was out in about an hour. The folks that I worked with, Francisco in Internet sales, Joey in showroom sales, Steve in finance and Mike the GM, were all terrific folks, super helpful and made the buying process pleasurable (really!). I would recommend this team to anyone. Thanks guys!!!

Ys
Review №3

Tempe Ram was no hassle. These guys know what their doing and thats why they sell. I got a fantastic deal and didnt pay for any of the non-essential items other dealerships hide (security etching, tint plan, the list goes on). Theres no need to pay for any of that. I worked with Joey who was very professional and patient. He and Brent had a great attitude and made my time there fun and enjoyable. Yes, I said fun and enjoyable. Joey also provided a stress free and seamless back office experience by introducing me to Brent, who again, was absolutely professional and patient. Brent was not pushy and explained everything to me in simple terms. Joey was as excited as I was to buy my first new Truck! Thats why Ill be coming back here. Thanks Tempe Ram for a great first time buy experience.

Th
Review №4

I would just like to give my sincere thank you to Joey Grimes for assisting me with my truck purchase. He made the process smooth and easy. Brent was also a pleasure to work with. Highly recommend this dealership and its wonderful staff.

Ja
Review №5

Great place to buy a truck. No sales pressure or tactics. Trevor P. was an incredibly helpful and patient salesman. I’d recommend this place to anyone.

An
Review №6

Trevor was an awesome knowledgeable salesperson! We drove away with the most exciting luxury truck we saw out there when comparing. Thank you. This dealership made everything very comfortable to deal with everything.

ju
Review №7

This dealership is horrible . Service advisors are rude, customer service sucks . Took my car for an oil change and even though the service center closed at 6 pm they stop taking cars at 3 pm. They don’t have this information on their website at all either . Service advisor tells me they don’t take care after 3 pm and has an attitude that I’m asking questions about them closing at 6. It doesn’t take that long to do an oil change and even if they have a bunch of cars I was willing to wait until they closed to get my vehicle serviced . I leave and come back the next day and this time I come before 3 pm (2 pm to be exact) and once again they tell me they can’t take me. I explain to the service advisor that I was told the previous day to come before 3 which is what I did . He says unfortunately we aren’t taking cars anymore for an oil change . Then proceeds to take a guy for tire rotations . Does that make any sense? So not only was my time wasted but I drove across town so wasted gas. This is from a customer who has not only purchased a car from this dealership but also have taken other cars there to be serviced. I’ve never had a pleasant experience but before it was close to where I lived so I would just take it there to be repaired and serviced . This dealership is trash from top to bottom .

Jo
Review №8

Terrible experience so far. They posted a used Truck I loved, I went down and test drove, they ran my credit, we talked numbers. The next day, I took my wife down to see it. I was then told they couldnt sell it to me til they had titel in hand, no problem, they would have it in a few days, maybe a week or two. After continued text conversations back and forth the entire time, I was then told they were going to auction it off instead. Thanks for running my credit on a truck you werent willing to sell.

Ma
Review №9

My husband and I came to Tempe Ram this morning in search of a new pickup and Joey was the salesman who encountered us right away, greeting us with a big smile and such a positive, upbeat attitude. He was very professional and courteous throughout our entire trade-in process and we left with a beautiful 2021 Ram 1500 Laramie. Joey maintained the awesome can-do upbeat attitude the entire time we were there with him. Tempe Ram is fortunate to have him on their sales team! I am sending along virtual pats on the back for him!

Da
Review №10

TREVER was amazing... thank you for a great truck and only 1 black eye... the fight was tough

Ri
Review №11

I had one of my best experinces buying a vehicle with trevor and the Tempe store!

Aa
Review №12

I had my truck taken to this service department which I thought would take care of my truck easily since it is a Dodge but it sat there for a week and the service guy Robert lied telling me he already contacted my warranty and told me he would get it fixed but he never did but then tried to charge me 180 for it just sitting out in the lot, they were so unprofessional I had to have another tow company pick it up and take it to another shop which got it done within the same day...Tempe ram has to get new service team.

Bi
Review №13

Trevor was amazing in helping us find the right vehicle. We were referred to him by our family who also bought a vehicle from him

Jo
Review №14

Chris F was fantastic to talk with. Unfortunately we weren’t able to come to a price but he was so friendly and helpful. I highly recommend you talk to Chris!

Pe
Review №15

Received the BEST service today from Matt B.!! He was super helpful and knowledgeable. He helped us pick the best truck for us. We are walking out with a 2020 Ram because of him! Recommend him to everyone!

Bo
Review №16

Very BAD business practices in this location!!!! Bad and horrible experience with their salesman and managers. They ran my credit on a vehicle I specifically looked for and found with them after going through loops and hoops they decided they don’t want to sell me the vehicle because they’re afraid/suspect I will give them a bad survey after the sale. Which came to their mind after they submitted the application with my bank without letting me know figuring I will come and take the car because I liked it. Hurt my credit because the ran it a few times with a few different banks and then decided they do not want to sell me the vehicle, I repeat they said they do not want to sell me the vehicle!!! And I thought they are in the business to sell vehicles but I guess they can do whatever they want to prevent RAM/FCA from knowing what they do there under their name and representing one of the biggest auto companies in the world!Steer away from them, trust me. Results are not in your favor there.

Ro
Review №17

I took my RAM to Midas for an oil change and a leaking tire.After 4 hours of them messing with it claiming the new RAMs had a different scraeder valve they said they thought they fixed it.Next morning it was low and I decided to take it to the RAM dealer to find this specialty valve for my tire.Less than an hour later the RAM Tech had found the puncture in the tire and repaired it and found my oil plug was loose and I was losing oil this whole time!Topped me off for free.Ill do my oils here from now on and most likely get my next truck here as well.Thanks!

Al
Review №18

Worst dealership ever!!.. Had us go two times for nothing. They should have more customer service manners and dont descriminate people by their race.

Cr
Review №19

Joey, Jason and Brent gave us the best no hassle car buying experience ever. They found ways to personally connect with us, were patient and never pushy. I’ve purchased many cars and every dealership annoys me. They did not do that. They were honest and helpful. I’m buying next car there!

So
Review №20

I generally do not do reviews as I find most services just ok, not the case with Tempe Ram. I personally just got out of car sales myself so my expectations are very high. I was prepared for the typical sales pitch and had my counter prepared however it was not needed.Jeff was likable, honest and completely transparent ;listened to our needs and found the perfect truck on the first try. As we viewed the sticker I noticed there were no dealer add ons . I assumed they would hit us with those in the numbers..... they didn’t . We paid for nothing more than the truck and products purchased in finance.Finally almost always the most uncomfortable part, finance . The vibe of the dealership continued right into back. Absolutely no pressure or sales tactics . Brent was super relaxed and almost intuitively knew how to adjust the menu to suit our needs.The whole process took almost 3 hours and we were burning gas in our new Laramie. We have purchased many vehicles over the years and this hands down was our best experience. Thank you so much guys !

Ji
Review №21

Quick, easy, and fairly painless truck buying experience. Joey was a great salesman, didnt over promise, kept the whole process running smoothly. Overall a great truck buying experience.

Ka
Review №22

Received the best service from my salesman yesterday! Joey went above and beyond to help me find the best car that suits me. I highly recommend anyone to go see Joey if they want the most helpful service!

Ja
Review №23

I walked in and Paloma greeted me. She is so sweet and made my visit the best it’s been at a car dealership. Answered all my questions and was just amazing overall.

Ja
Review №24

I had a very pleasant buying experience here. Our salesman, Joey Grimes, was friendly and helpful. I would buy here again if given the option.

S.
Review №25

My husband and I had an unexpectedly great experience buying our new truck at Tempe Ram. Our salesman, Trevor, was knowledgeable and helpful with all all our questions. We are new Ram customers so we had a lot of questions.Thank you team for the great experience.

R.
Review №26

Trevor patterson knows his product and makes the purchase easy... thanks again

Ma
Review №27

I went to buy a New Truck at Tempe Ram, I obtained my own financing with my own Credit Union, I told the sales Jeff (sales person) upfront that I had my own financing, but when it came time to purchase the truck he was being pushed by his sales manager, Greg to get my information so they can see if they can finance the Truck with them. I was not interested in this and Jeff was aware of this. Jeffs office was not too close to Gregs office but you could hear them arguing. The sales manager (Greg) was telling Jeff that he is in the business to make money, and at one time Jeff told him he did not want to be treated like a 5 year old. Jeff our sales person was told he could not sale us a vehicle unless I give them my Social Security, so they lost my business and a sale high price truck.The only time that you need to give your social security number is if you go thru their financing or you plan to lease a car with a dealership and if its their policy then I would go somewhere else!I came in with approved check and the bank did my credit checkThanks for reading this

Wa
Review №28

My sales lady name was Emily, and honestly I could not have asked for a nicer, friendly, and happier person to help me. She worked with me and my unique situation perfectly and got me an amazing deal. I came in with a Dodge Journey and traded it in for a New 2020 Ram 1500 Classic Tradesman. Its a beautiful truck and a dream come true. Thank you Emily and the rest of the staff at Tempe Ram in the autoplex.

Ni
Review №29

Thank you for working with me on my 2020 Rebel, I love my truck. Plain and simple the best ride I have had, the process was a lot faster than expected.

La
Review №30

My husband and I recently purchased a truck from Tempe Ram. Our sales rep, Joey, listened to everything we had to say and made sure we got exactly what we wanted and stayed with in our budget and didnt try to pressure us into whatever vehicle just to make a sale. Honestly one of the best experiences weve had purchasing a new car!

G
Review №31

I just bought a new 2019 Truck from Trevor at Tempe Ram. I worked with Joey and Trevor and they both were great to work with. Trevor, my main sales guy, was very knowledgeable and easy to work with. Working with the dealer overall was good, except for the part where the back end finance guys (not Trevor) try to sell you on the extended warranty and the SWAT GPS recovery service. Just know in advance whether you want those services or not so you can move the process along faster when signing all the paperwork. Save yourself the half-hour pitch and tell them in advance whether you will be wanting any of those extra services or not. I would recommend this dealer just be informed about the extended warranty and SWAT services they really try hard to sell you.

Ra
Review №32

This service center doesnt even deserve one star. This service center with service adviser, Robert, kept my vehicle for an entire weekend (dropped off at 0700 Friday morning, didnt get it back until Monday evening at 1700), charging me rental car fees because there wasnt any loaner vehicles available, then telling me that there was nothing wrong with my brakes. Today (5 days later), I almost rear ended a car trying to stop at red light because my brakes did not work. I swerved to miss hitting the car. If you value your life and your familys life, do NOT take your vehicle to this service center!!

St
Review №33

Love the staff here, Had a great experience with Joey. Definitely planning on coming back for my next vehicle. 10/10 would recommend!

Th
Review №34

I got a great deal on my truck.However, I purchased the tire warranty adding at least 6 grand to my bill (if my math is correct). I called in October needing to redeem my warranty after one of my tires popped. I asked for the warranty department and got a voicemail. I left my number and stated my business. I never got a call back. This past week, a different tire popped on my way to work. Instead of bothering with the warranty, I purchased 4 new tires elsewhere to replace the cheap dealership tires that are unreliable. I got 2 years out of the Goodyear SR/A tires, and when it came time to use my warranty, I never even got a call back.In closing, you can get a good deal on a new truck here, but dont waste your money purchasing warranties from them. For the kind of money it costs, its not worth it.

An
Review №35

1) The initial salesman was not wearing a mask and got rude when we asked him to wear one, 2) After our purchase, we have a simple question about the vehicle. No one will call us back.

Me
Review №36

Joey Grimes was the sales associate he was awesome. Very knowledge.

Ph
Review №37

One of the best buying experiences I’ve ever had. No pressure, knowledgeable and easy going!

Ke
Review №38

Ask for Joey, pleasant experience

Be
Review №39

Trevor was a helpful, hard worker and sold us a great vehicle. They have the best prices in town!

Ra
Review №40

Thanks Trevor, you the man! Great service, definitely recommend.

Dy
Review №41

Very nice and funny guy. Also very smart you will enjoy your experience with Joey

Ve
Review №42

Very friendly, great food.

Or
Review №43

Joey made our truck buying process easy and bearable. He was friendly and expressed interest in our choices.

Ka
Review №44

I just had a great experience buying a truck from Tempe Ram. Joey Grimes did a great job from start to finish. Thank you to everyone involved.

PR
Review №45

Great sales staff. Service department is second to none.

Ju
Review №46

I took my truck in to the service department to get the recalls done and also to reprogram a cluster that I bought for my 2013 Dodge Ram. I dropped the truck off at 8 am and I was told that they could shuttle me back to work and Ill have it done by that day before they close.What ended up happening was they could not reprogram the dash that they told me they could program and they told me they I asked him if they could swap it back. see I called the dealership two times to confirm if they could do this and they told me they could so I told that they could do that. I got a call about 3pm saying that they cant do it and I asked them to swap the dash back to my old one they said they can do that. as it approached five and I was getting off work I was wondering where my truck was as I didnt have a vehicle to drive. I called them multiple times trying to get a hold of them nobody answered and it was before 5pm.I got a ride to the dealership and as Im pulling up the people from the service center are leaving. No one ever called me! No one ever told me to attempt to make arrangements to make sure that I would be okay without my truck for the whole night. I had to figure out how I was going to get home. How I was going to go to work the next day. How I was going to continue to pick up my kids without having a vehicle and that was completely unsatisfactory.I get a call at 8 in the morning the NEXT DAY to tell me my truck is done and that theyre only going to charge me $130 that it would have cost to have my dash reprogram, even though they werent able to reprogram it. This is the service that you can come to expect if you take your Dodge here to be serviced.Imagine if your only vehicle was taken from you for the whole 24hrs and left to have to figure out how you were going to get your kids. How you going to get home and get back to work on the next day.Update: They did waive the charges for the whole situation once I got my car back.

Fo
Review №47

I was absolutely shocked leaving this dealership & service center! Why?!? Because it was an absolutely amazing experience. I’ve never found a dealership that truly cared about the customer experience beyond stupid posters with fake tag lines hung on the walls stating how much the customer is the #1 priority.Technician KEVIN VICTORY deserves a mountain of credit for personally coming out, shaking my hand & going over the details of how they fixed the issues with my 2017 Power Wagon.Service advisor TIMOTHY PURVIS also went above & beyond with clear communication & setting great time expectations.I’m so shocked, because again.. The kind of personal service they provided doesn’t exist at dealerships. I generally hate every Ram service center I’ve ever been to, but I always get work done there since I’m still under warranty.Thanks again guys! Please keep shocking customers with great service! I wish I lived in Phoenix full time, but alas.. I’ve gotta return back to the shady dealers in Dallas-Fort Worth.

De
Review №48

Courteous staff and relatively quick repairs. Got in the same day. Always appreciate this type of service.

Sp
Review №49

SERVICE DEPARTMENT: Due to a recall that has been left not remedied by Ram, auto shops can not correct my alignment since the technicians have to weld the nuts on. Being forced to go to the dealership to correct my truck alignment, I requested the service at no cost to me and I was told by Sam, well I didnt put out the recall. Once I somehow agreed to this mess, it took them TWO full days, for an alignment... Not only is the service terrible there, but they refuse to even work with clients to complete the service in a mature professional manner. Dont bother here!

Ga
Review №50

I bought a Brand New Truck that cost me over $50,000 almost 30 days ago. Last week I got a notification on my dashboard and email there is a Brake Recall and I should get it to the dealer ASAP and RAM has called me directly telling me not to drive the truck. I have called and left so many voicemails for the last week and no one seems to care to call me back. On your website I cannot get anything schedule until 4 days from now. I cannot be without the truck, I need to have transportation. I keep calling back today and your reps keep sending me to VM. This is BS. Terrible experience for a brand new customer.

Ma
Review №51

Joey our salesperson was awesome he is the one to go to! I love my new Ram!

Mi
Review №52

Don’t waste your time, literally no one even works here

ra
Review №53

Always good service

R
Review №54

Thanks trevor! I love it

Ma
Review №55

Trevor was fantastic!!! Brand new 2020 Warlock and he took such good care of us. There was so much information he shared with us. So valuable. Actually saved us from buying a much more expensive car. And we got a newer and nicer vehicle. Steve in the finance department hooked us up with an amazing warranty package. We visited here twice during the process and we never felt rushed, stressed, pressured, or lead to believe anything other than what we wanted or were told. When it’s my wife’s turn to buy a vehicle we will definitely be back.

Ca
Review №56

Very horrible experience! We are from NM and had bought our most recent car from AZ with no hassle so we love to take our business there. We were in contact with a Nicole Thomas and filled out a credit application even with our doubts in mind about big dealerships like this one. After filling out the credit application Nicole proceeded to tell us that our paperwork has been forwarded to “someone” to find a lender. We waited 24 hours and called the dealership again for an update on an approval or not; then the manager NICK contacted us and said that no credit application was found for myself or my husband!! BTW our credit monitoring sites informed us our credit was ran by this dealership! What a joke; and when we informed him what Nicole had told us we never received a response back!! Super lame communication skills! They know how to point fingers but not make a decent sale! Guess that truck will sit for awhile 👎🗑

Gl
Review №57

Great service with pleasant attitude. Thanks Robert. Will return for other service needs even though it is a little further from home.

Bo
Review №58

One of the easiest buys ever. Trevor and Mike were awesome. Actually got a lower payment than expected! Fast, easy and great experience overall!! Highly recommend these guys!

lo
Review №59

Just got my 2012 ford from trevor,young and professional! Helped us out big time.

Al
Review №60

Trevor was awesome...excellent service ...thank you so much :)

M
Review №61

I will not be taking my rams here again. 2 times I have taken my 2 different Rams here for an oil change and 2 times I have waited for over 3 hours. If this business cared about every customer maybe they would hire more Lube Techs or incentives the lube techs so they dont milk the clock with slow service. You lost a potential customer with 2 ram trucks and in the market for a 3rd ram truck. I do not think I will be purchasing my 3rd from here either.

Ro
Review №62

Trevor Patterson! That is the guy to see!! Trevor was amazing in helping me get into the truck I wanted!!! Got an AMAZING DEAL!!! Super easy to work with!! Highly recommend!!!

R
Review №63

Bait and switch and I fell for it 🤦🏻‍♂️ They had a great truck priced at $19,000. I made sure it was available and then I did the drive from California. The salesman immediately told me I’m the 3rd person today to express interest and the best price he could do is $21,000. I walked out drove back to California.

Ma
Review №64

Great experience buying our new Dodge 2500 Diesel!!!Thank you Joey Grimes!

Fe
Review №65

Great people Great Service

A
Review №66

Trevor was great! Knowledgeable about the ins and outs of the RAM truck and all the bells and whistles it has. Great experience purchasing our Truck yesterday.

Om
Review №67

I had the best experience buying my truck at Tempe Ram. It was particularly challenging due to the current situation going on and the Tempe Ram team made it as smooth as it could have been. Trevor is by far the best sales man I have dealt with. He helped me getting a great deal, all the way through financing, all by phone. Even did a video call to show me the truck, so I only needed to go sign the papers and take the truck home. And dont take my word for it. Scroll through the reviews and you will notice a common 5 star denominator...Trevor. Thanks man! Lots of success!

An
Review №68

If you’re in the market for a vehicle ask for Byron. Very nice, no pressure, and was willing to go the extra mile. He had the entire deal lined out before I ever drove to the lot. Even when I changed my mind on which vehicle, he made it work. Easiest car buying experience I’ve ever had!

Ma
Review №69

I have never had a more quick and easygoing buying experience than with trevor tonight!$ thanks everyone!

Ja
Review №70

LOVED our experience. Trevor took the time to show us how to use every bit of our new Ram 1500 Laramie! Could not have asked for a better experience with buying a Pre-Owned vehicle.

GP
Review №71

Poor customer service compared to other dealers like Bill Luke. Bill Luke is better if you are considering to buy from Ram.

Ja
Review №72

SERVICE DEPARTMENT WORST CUSTOMER SERVICEPayed $165 to diagnose a serious safety issue (death wobble). After not finding the problem I tried to help point them in the right direction (caster setting), but wouldn’t check something simple for me (they had the truck for a week). Was told to work on the truck myself, drove the unsafe truck home, adjusted caster in my driveway using only two wrenches in 10 minutes, completely eliminated safety issue on my own after receiving nothing but poor customer service. Having to sign that you will pay $165 for and issue to be diagnosed whether they find the issue or not, is a SCAM! I should have known this from the start but at the time I was so sick of this issue I was willing to pay anything to have my truck fixed. In hindsight, I should have just fixed my truck my self from the start, but I was naive in thinking that I was bringing my truck to the experts that had the knowledge to do the job right.

Je
Review №73

From reading the reviews, maybe Trevor is the guy to see, our experience was horrible, was not greeted by anyone when we got to the lot, had to ask for a sales rep, he was very slow during the whole process and once we started doing the numbers it was clear there was no desire to negotiate and sell us a vehicle. Very unfortunate, we love Dodge/Ram and are loyal customers, will not be returning to this dealership for any future purchases.

Ju
Review №74

Awesome experience. Great salesman (thanks Trevor!!) and great experience overall!!!

Mi
Review №75

Poor customer relations will not return the rams I what to look at were all locked had to keep going back I left

Bl
Review №76

Quick and easy. Thanks Trevor

br
Review №77

My whole family just spent this Saturday morning with trevor, great experience and left in a brand new 2020 ram 1500 Laramie

Je
Review №78

They have great selection, and pretty good prices. Their salesmen are friendly and nice, but its the sales managers who set the price. Personally I had a bad experience where they tried to charge me more than everyones price advertised online - thats the price before any proprietary finance bonuses. I guess they figured I hadnt looked at online prices first. In any case, youll get a better elsewhere. They will be close though, probably second best deal.

Va
Review №79

Trevor was so amazing, took great care of me. I can definitely say this guy knows what hes talking about. I recommend asking for him as soon as you step in!

Ry
Review №80

I will start by saying I was very mad at Tempe Ram. Long story short, we were led to beleive an offer we placed on a truck was a possibility if we came in to the dealership. After finding out more information we discovered our offer was no where near possible and the dealership wouldnt accept anything close to that. We felt misled just to get us in the door. After speaking with the GM through email I have changed my feelings about Tempe Ram once again. The GM was very polite and professional. I will now consider them as an option to purchase my Ram.

Be
Review №81

The staff there was very friendly and pleasant...especially Trevor..Ask for Trevor, he was expecting me and when I got there he came out right away to greet me. He was patient and very informative to my questions. Every staff member that walked by greeted me with a “hello” I highly recommend Tempe Ram and Trevor if your looking g to purchase a vehicle...I had the best time!

Jm
Review №82

Garbage place. TJ was very unprofessional. Also didn’t try. Save your money go somewhere else.

Ja
Review №83

Trevor Patterson is the salesman who sold me my new Ram 2500. This was probably the lowest pressure and best sales experience Ive ever had. He was very helpful and did everything he could to make sure I got the truck I wanted for the price I wanted. I highly recommend him to anyone.

D
Review №84

Absolutely the best car dealership experience that I’ve ever had. I dealt with Jeff Hagan and his Manager, Mike. The advertised price was true, without ANY hidden fees or rebates that didn’t apply to me. Jeff was extremely attentive, professional, no-pressure and honest throughout the entire time I was there.I don’t leave 5 star reviews often but I need to give credit where credit is due. This is a dealership that lives up to its values, UNLIKE many others that try to bring you in the door with a price and surprise you with hidden fees and pressuring sales tactics. I usually dread car dealerships due to multiple past poor experiences but I was astonished by the positive sales mentality. Congrats to your excelling sales team!

Fr
Review №85

Trevor did great I appreciate the time and effort!

St
Review №86

Very helpful

Ri
Review №87

Trevor Patterson sold me 2019 Ram 1500. Great buying experience. Great price. Great up front customer service. This is the 3rd truck I’ve bought from Tempe Ram in the past 15 years.

Ho
Review №88

Very terrible experience. Would not recommend.1st off they lied to get me to come into the dealership. I reached out on their website and showed them a deal from a competitor ram dealership that was $15K off msrp which they told me to come down so we can work that deal out..So I decided to come down even though I know for a fact that I do not have to come into a dealership to work out this deal.. I was under the impression I would get the deal and decided to go down so I could buy the truck.I get there and a guy walks up asking if I need help.I tell him the truck I want and the deal I am coming in for..He was unaware of this deal..We decide to test drive the truck. Come to find out it had a flat tire. So he went to go get another truck we could drive. He was going to look for a 2wd.. Which is not the truck I pointed out..After the drive we sat down. I again showed him the deal and truck I wanted.He got his manager who proceeded to talk bad about the other dealership and encouraged me to go talk to them to get that deal... Clearly doesnt know anything about sales otherwise he would of known that talking bad about the competition is one of the worst things you can do to build rapport.Can ya guess what happened? Yeah I left without buying the truck. Will not be coming here again as its a huge waste of time.Lets get with the 21 century and learn to make deals over the internet. Also stop talking down about your competitors. Please also hire some people who know what kind of truck I tell them I want...Good luck with bait and switching others but it wont work on me buddy.

br
Review №89

If you’re going to shop at Tempe Ram I highly recommend Joey Grimes! I called multiple dealerships around town and Joey was able to find the exact vehicle i needed with the best price. Talk about going above and beyond for your customers Joey Grimes is the one to talk too!

Pa
Review №90

We just received my 2010 Ram 1500 that I ordered from Tempe Ram.We really liked our speedy processing. Byron Reed was a pro. Trevor Patterson was masterful in teaching us the many electronic features in our truck. Steve Evanski made the financial processing a breeze.We love our new Ram.

Br
Review №91

What an awesome experience! Our new Ram Bighorn is so beautiful and comfortable. The dealership is great. The area is kept clean and the personnel are very friendly and courteous. Our salesman, Joey Grimes, was a perfect young gentleman, who did everything he could to make our deal work. Thank you for being you!!!

Am
Review №92

Had an amazing experience purchasing my new 2020 2500 Dodge Ram thanks to Trevor, a wonderful young man made our time worth it and effortless!

Ma
Review №93

Just got my user chevy from trevor, they did great!

sa
Review №94

Just drove from California to get a vehicle from Trevor, thank you so much!

Co
Review №95

Trevor my tall car guy there, lead me through one of the best car buying experiences out there. Compassionate, funny and knowledgeable all in one. Couldn’t ask for a better dealership or a better person to trust with meaningful info and good test drives!

Co
Review №96

Trevor is amazing. He has great customer service! This place has excellent prices and you won’t go wrong with buying a car here!! Highly recommend seeing Trevor at Tempe dodge! 😊

CJ
Review №97

This was my 3rd dealership I went too all day. As they say 3rd times the charm. I was approached by Trevor and we sat down and got strait to the point. I came with intentions on buying a used car. We went over some of the inventory and now going back there. Thanks to Trevor he made this day a whole lot smoother than other dealerships. Super reliable and dependable guy. Highly recommend talking to him.

Ke
Review №98

Miguel has the worst customer service I have ever dealt with. You should be ashamed that he works for you guys. His whole job is customer service and he fails at it!! I would shop somewhere else

Ra
Review №99

Trevor is by far the best salesman here at the dealership. He took the time to go the extra mile for me and ensure that I had the best experience possible. I got exactly what I was looking for and Trevor made sure that it was an easy, hassle free process.

Ki
Review №100

Trevor has been a wow factor in our car buying experience!! Clone this guy!!!

Information
100 Photos
100 Comments
4.8 Rating
  • Address:8060 S Autoplex Loop, Tempe, AZ 85284, United States
  • Site:https://temperam.com/
  • Phone:+1 480-562-5300
Categories
  • Auto parts store
  • Ram dealer
  • Brake shop
  • Car dealer
  • Dodge dealer
  • Motor vehicle dealer
  • Truck parts supplier
  • Truck repair shop
  • Used truck dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8:30AM–9PM
  • Wednesday:8:30AM–9PM
  • Thursday:8:30AM–9PM
  • Friday:8:30AM–9PM
  • Saturday:8:30AM–9PM
  • Sunday:8:30AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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