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AZ Mattress Outlet
2330 W University Dr #12, Tempe, AZ 85282, United States
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AZ Mattress Outlet
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Eb
Review №1

Im very pleased with my experience with AZ mattress outlet. From inquiring, to going to the store, purchasing, and delivery! Peter and his team was very knowledgeable and helpful! I highly recommend checking them out for your next bedding needs, you wont be disappointed!

Ta
Review №2

What a joke. 4:30pm and the doors are locked, open sign lit up and no one there. Clearly states 10am-7pm dailyWhat a great way to run a business

Yv
Review №3

Very satisfied with our hybrid mattress. Connor was great. He made it easy & simple to get approved to purchase a mattress. I recommend buying your new or next mattress here. Ask for Connor, hell make your buying experience a fun one.

Sh
Review №4

Peter was super helpful and knowledgeable about all of our available options when we walked in to look for a new mattress. He wasn’t pushy or sales-y at all. He gave us all the info we needed and let us make our decision. I highly recommend this place for amazing quality mattresses and great customer service!

Ba
Review №5

I bought a queen and 2 twins here and they were delivered the next day.Not a huge variety, but both people I dealt with in the store and during delivery were great. Prices were good, people were friendly.

St
Review №6

Great experience, better prices than any other store, and Peter was awesome. Bought my 2nd mattress there and wont go anywhere else! I got this mattress in a king size under $700!

Al
Review №7

My experience was such a great one! From the moment I walked in to the moment I got my bed! AZ mattress outlet not only has good deals but the beds are great quality! Literally a win! They delivered my mattress and put it on the frame for me. Overall my experience was great! Thank you so much!

ja
Review №8

Great people to work with! Gave me great prices!

An
Review №9

Great place if your looking for a deal.

Be
Review №10

Thank you for being polite courteous and friendly. Outstanding service.

Pa
Review №11

Great service, amazing prices! Peter was extremely helpful and knowledgeable! Let me try out all the beds with no pressure and I was leaving with my new mattress in 30 minutes! Extremely happy with the prices and service provided

Ro
Review №12

Easy return, great customer service. I bought two box springs but the bed that we ordered was a platform bed and did not need a box spring. I did not use either box spring but I did take one box spring out of the plastic. I was very pleased that after a brief inspection, I was given a full refund. Great customer service

Ja
Review №13

The place to get a mattress set! I needed a mattress set in 24 hours and without AZ Mattress Outlet that would not have happened! Peter was extremely helpful, affordable prices, and possibility of SAME DAY DELIVERY! Fantastic experience with this company. 10/10 recommend! I look forward to doing business in the future!

As
Review №14

I love this place! Nick was very helpful in teaching me about my own sleep! I would highly recommend to family, friends and everyone else! Thank you so much for your assistance Nick!

Au
Review №15

*TIP* - BEFORE you buy a mattress - Checkout AZ Mattress Outlet and checkout their pricing... This is like a industry secret - ‘Mattress Outlet’ stores save you 50% on mattresses, no exaggeration!SUMMARY:I can’t say enough positive things about AZ Mattress Outlet. I personally know the management/ownership and have worked with them on a few projects and can say they are one of the top customer focused type business owners that I have ever meet. I no longer work with them, so this is a honest review - like all my reviews.——————————————PRICING / HOW MATTRESS STORES WORK:All I can say is please visit them and BEFORE YOU BUY A MATTRESS at a big box store... SHOP @ AZ Mattress Outlet and get a price quote! Trust me, on top of everything I already said, if you care about none of that - I guarantee their price will be 1/2 of the big box store as they are an ‘Outlet’ mattress store. In the Mattress Industry - the ‘Outlet’ stores are typically the stores which buy from suppliers who for example TempurPedic comes out with like 3 new models a year, lets say MattressFirm had 5,000 left over of the older model - they would sell them for pennies on the dollar to make room for the newest model (which honestly, most of those model changes do not make a difference in sleep quality as they are 2 months old....we aren’t talking about 5 year old mattresses)..... I know for a fact that a $5,000 mattress at MattressFirm for example - you could probably buy that same mattress for around $2,500 at AZ Mattress Outlet....——————————————DETAILED REVIEW / OWNERSHIP INFO:I just wanted to share that you can find the best mattresses here and you will be 100% satisfied or they will ensure your happy. I can’t say enough good things about the ownership and what truly good people they are. I have the upmost respect for them. This is SO important as the facts are; most people want to buy from a business they *trust* and a business they can feel has their back. This is why I gave 5 stars as well as writing this as I know they are passionate about their business and they work hard and its a family owned business. I believe in buying from good people and ideally buying from local stores vs “Big Heartless Corporations”. Buying local is more important than ever and ideally from HONEST & GOOD people. Which AZ Mattress Outlet is the best of all of these things I mentioned.I understand I said “buy local” just a second ago... but the “Honest & Good” people to me comes first. Which is why even though I live in Sarasota, FL - I plan on buying my son a new mattress as well as probably getting an adjustable mattress set for myself sometime this year. I was just looking at some online and that’s what made me think of this.... I knew 100% that I would be contacting AZ Mattress Outlet to purchase the mattresses/adjustable bed... So there was no “questioning” that part for me..... That situation honestly made me think that I’ve never left a review here before... I am a HUGE fan of sharing knowledge and promoting *good business men/women* who are truly *good* (not good at what they do, but good people..... even though again, honestly both would apply to AZ Mattress Outlet.... the later is the true one that matters the most to me.).——————————————FINALLYI’m sorry for the longer review. Facts are that buying a Mattress is a MAJOR purchase as not only does it cost a LOT of money, but the average person will keep a mattress for 12 years. You also spend at least 1/3 of your life on a Mattress. So that’s why I spent so much time with this review. Please do yourself a favor and spend time researching mattresses and again, the point of me saying what I said is to explain that AZ Mattress Outlet isn’t just out to sell you the most expensive mattress and make a commission; they are HONEST and will sell you the best mattress for your unique situation/sleeping habits.Again, you don’t have to take anything/everything I said here and believe it blindly... Just please stop in AZ Mattress Outlet or contact them and you will see for yourself.

Er
Review №16

Avoid at all costs. Better to go elsewhere and pay double then step foot inside.

Ka
Review №17

Peter was very helpful with our mattress purchase and delivered our new mattress in a few hours also took our old mattress away! I would recommend AZ mattress! 😊👍

Sa
Review №18

Was in the store less than 30 minutes. Has never been so quick to buy a mattress before. I let him know what I was looking for and he found it with the first try. Showed me other options too that fit my budget so I would be sure the first one is what I liked and also didnt try to talk me into something more expensive. Will definitely recommend and purchase here again.

Br
Review №19

This place is hands down the best place to buy a mattress. Peter has helped us buy two mattresses so far for literally 1/4 of the price of any competitor. We love our mattresses too. I get much better sleep now and it didn’t break the bank to get it. Highly recommend this place to anyone looking for a bed.

Ky
Review №20

Great selection of beds! Both employees helped me find the exact mattress I was looking for and each gave me their honest opinion, then delivered it the next day! If you want a name brand mattress at a fraction of the price, this place is a must! Very impressed with the quality of customer experience, it was almost too easy!

Ca
Review №21

These guys were great! I bought two mattresses and frames for my airbnb. They were rolled up and failed to loft as expected. I was out of town so they sent people to my house, picked up the seamstress, fluffed them with heat and returned them. Above and beyond for sure

Th
Review №22

Very helpful and knowledge staff. They seem to have a great selection and decent pricing. I would highly recommend!

Gi
Review №23

I’ve been so very pleased with my experience at AZ Mattress Outlet. Peter has gone above and beyond to help me out. I would recommend this store to everyone! I wouldn’t go anywhere else! Great selection, friendly service and delivery, and great prices! Absolutely not one negative thing to say about this store.

Mi
Review №24

Out of the 5 stores we visited this one stuck out a lot more, in terms of professionalism/friendliness of staff and their quality name brand mattresses. We fell in love with a Beautyrest at another store that’s about 2 miles away from this one and it was marked at 2,000. We came to this store and the exact same model was priced at $1,700 here! Amazing!Peter helped us so much, he was so knowledgeable and friendly. He definitely made the experience smooth and stress-free. Oh! Can’t forget about the delivery guys, they were very professional and worked so hard to get it up our apartment stairs, we thank them! We will always be customers along with referring friends and family.Thank you Peter!

Ti
Review №25

Peter did a great job, triple A service and Sales.

Su
Review №26

EXCELLENT CUSTOMER SERVICE. THE SALESMAN TOOK TIME WITH US ON THE PURCHASE OF OUR MATTRESS. IT HAS BEEN A YEAR NOW. OUR MATTRESS IS STILL IN PERFECT CONDITION. THEY DELIVERED OUR MATTRESS THE SAME DAY WE PURCHASED IT. THEY ALSO TOOK OUR OLD MATTRESS AWAY. WE WILL DEFINITELY PURCHASE FROM AZ MATTRESS OUTLET AGAIN.

Te
Review №27

The staff are really nice and helpful! And the delivery was quick. When the person was delivering that that they communicate with me to let them know they were on their way. Prices were cheaper than a lot of places I looked I will definitely be back when I need a new bed for my son and I would recommend this store because the Staffing prices she my friends and family and to anybody else hes reading this thank you again Arizona mattress for your help

Ch
Review №28

What a great experience. There are a lot of places to buy a mattress. The last time I bought one was almost 13 years ago so I wasnt quite sure where to go. An acquaintance referred me to City Mattress. And that was a good thing. Their price is quite competitive - also good - but what stood out was the experience. The service I received was top notch. I probably wont buy another mattress for a decade or more so getting the right one was a big deal. The sales associate took quite a bit of time, explained the differences, let me lay on each of them, etc. And in the end, it was worth it. I got a great mattress.

Ma
Review №29

Recently I changed my home and I was in search of a queen size mattress. When we went out for shopping, we found that it was very expensive and hence, thought of dropping the idea for now. Later, my colleague suggested me to try AZ Mattresses. I visited the shop and the person there, She was polite and started the conversation with us. She helped us select the mattress and the pricing took me in for a pleasant delight. Also, the quality of mattress was excellent and I am truly satisfied with the great quality services provided. Thank You AZ Mattresses Outlet! It is the best shop in town!

Da
Review №30

I was skeptical at first about a discount mattress place, but was pleasantly surprised about the selection and professionalism of the staff. Chris was exceptional. He worked with us to pick out a mattress and even helped us load it on the car. Seriously, one of my best customer service experiences yet. Chris is an all-star! Give that guy a raise. Sales guys are often what drive me out of stores like this, but he is the reason we purchased the right mattress for us. Thank you.

Ja
Review №31

We had the best experience with Chris! He was very knowledgeable and helpful and answered every question we had and I felt he went above and beyond in the customer service area! We will definitely be back and so happy about the mattress we purchased and grateful he worked so hard to get us the best deal. Thank you Chris!

Ma
Review №32

Wow! What a great experience and awesome customer service ! I went in to buy my teenage son a new mattress, and Peter answered all of our questions and guided us on choosing the best mattress for him. He was very professional, and very informative. I totally recommend anyone to check them out, and I will refer all my family and friends to them.

Em
Review №33

The store was very messy, with mattresses just lying on the floor. One of the mattresses I was interested in was around $800. I later found it at another store for $249, and it wasnt even on sale. The owner has been repeatedly harassing me via phone to change my review. Beware the fake reply; I never talked to anyone in the store!Edit: Yes, I am sure this was the location at 2330 W University Dr Tempe, AZ 85281!

Va
Review №34

Store does not offer a trial period and does not take returns. Be aware of this when you buy. If the mattress does not work out, youre stuck with it. While not required by AZ law (unfortunately), it would help if the no return policy was clearly indicated in the store and at the point of sale.

Jo
Review №35

Staff was very helpful. Found a way to get delivered same day. He knew his stock really well and found just what we were looking for.

Mi
Review №36

Man! They had some deals. You have to check them out. Some of the best prices in the AZ!

wa
Review №37

Chris was extremely helpful and knowledgeable about the mattress. And he is a very good salesman.

Cr
Review №38

I went in to my purchase my very first mattress, and was very happy with the customer service. Chris Miller is a phenomenal Sales Associate. He asked exactly what I wanted and worked with my skepticism and I. He took the time to review all of my options and gave me his honest opinion on all of them. I decided to exchange my initial purchase, due my buyers remorse, for a brand new BedTech iRetreat Hybrid. I have been sleeping on my mattress for about a week and love it! The 10 year warranty is also great. I used the 15% discount you get for checking in on Yelp, and got a small student discount on the delivery charge. Thank you Chris and AZ Mattress Outlet. You guys are the best.

Re
Review №39

Quickest mattress shopping ever. The sales guy was very informative, professional, and friendly. I will refer my friends and family here.

El
Review №40

Awesome store highly recommend it if your looking for an awesome mattress, also Cris is really friendly and has an awesome customer service, he really went above and beyond on our visit, I walked out happy with my mattress and got it delivered right away really happy with cris service and overall store.

Je
Review №41

Super helpful and best prices. If youre going to buy a mattress youd be dumb to go anywhere else!!!!

Th
Review №42

My experience was very pleasant and professional..the one man staff did an excellent job making sure the customers understood all that they needed to know

Ka
Review №43

Very nice. Great prices

Aa
Review №44

Today I went into the store with my wife, we decided it was time to get new mattresses for everyone so we purchased 5 total plus the wireless electronic box spring that raises the head and feet.We shopped around of course and prices were extremely inflated, some salesmen were pushy, some wouldnt confirm if we were buying new or refurbished.We worked with Chris who btw was awsome, Im a disabled retired vet and my back is beat to hell, he helped us find the perfect matress setup for just that situation, he told us about a promo we didnt even know about, and he ensured our needs were met, he also assured us our matresses are indeed brand new, I lost my keys between mattresses and Chris said he wouldnt close or stop looking till we found them (which we did).He was patient with my kids who are super energetic and hyper. We felt good after spending our money with az matress outlet, we live in Buckeye so it was definitely worth the drive...They havent been delivered them yet but I want to say thanks to Chris and the good folks at the AZ matress outlet, you guys are awsome...

Ly
Review №45

I had called ahead so Chris was ready for me, he had exactly what I needed, and it was delivered the same day!

An
Review №46

Excellent service and great prices. Check this place out

Da
Review №47

I purchased a bed from this retailer. They delivered and set it up. I would buy from this place again

Do
Review №48

Good mattress for the price

Ta
Review №49

Worn out and sometimes used mattresses sold as new.

Ry
Review №50

Great staff and fast delivery

De
Review №51

Great service

El
Review №52

Aaaaaaaaaa

Information
25 Photos
52 Comments
4.6 Rating
  • Address:2330 W University Dr #12, Tempe, AZ 85282, United States
  • Site:http://azmattressoutlet.com/
  • Phone:+1 480-966-2451
Categories
  • Bedding store
  • Mattress store
  • Outlet store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:Closed
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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