I work at a small, independent Charter High School who provides a textbook for every student! Of course funds are always tight, so usin Walker to find lower priced textbooks is a great option. What makes them so awesome is the quick response with an answer, find books from other vendors, and a quote. In most instances we get the books in 2-4 weeks! I love working with them!
Walker Bookstore customer service has always been top notch! Hands down, they topple your competition in this way! I reached out to our sales rep 3 business days before the start of a new school year to order 2 spelling books. Within minutes, he had prepared a quote and got them ready to ship. Within an hour of initial contact, we had a signed purchase order and the books were on their way to our school. This is the high level of responsiveness and customer service I have learned to rely on with Walker Bookstore! It is always a pleasure doing business with them.
I usually order through Abebooks, where hundreds of booksellers sell books. If its Walker Bookstore, then I know the book will be exactly as described and I always choose to buy from Walker. Always comes quickly and on time. Been buying from them for several years now for our school district.
They are a great resource for K-12 textbooks for any type of school setting - home, charter, religious, or public. They are super diligent about their ratings and quality control. They are a strong family owned and operated alternative to the Amazon machine and other re-sellers that dont pay close attention to keeping consistent/accurate condition ratings.
I recently bought a text book from Walker Bookstore. I emailed them about the shipping time and tracking number. Their customer service replied back to me immediately. The book was promptly delivered in one week.
My book purchase arrived well wrapped and sandwiched between two pieces of cardboard. Its condition was actually better than advertised, a pleasant surprise. Their shipping form included a comment on additional available copies of the same text so I called to confirm. Their representative, Jakob, was very helpful in answering all of my questions. Im pleased with the service and will look to them directly in the future.
I purchased a book from Barnes and Nobles which used Walker Bookstore as third party seller. When the package came after two weeks of wait, I could not recognize it. This package was a reused one with many scratches. The address, name and tag in many places was erased with black marker. The package had images of elementary vocabulary flashcards. I had been deceived before by unknown senders. So I returned the package in the Post Office. I did not receive any emails confirming that the package was delivered or that it was returned by me. When inquired I was told that I would not get refund for shipping as I had returned the package.Even though the cost of shipping and handling was more than the cost of book sold by them, I got a poor service with a shoddy unrecognizable package. They did not apologize for the mistake or resolve the issue.I lost money and time for the mistake done by Walker Bookstore.
Not a bookstore but warehouse. I guess only online