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Verizon Authorized Retailer - TCC
9313 N 56th St, Temple Terrace, FL 33617, United States
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Verizon Authorized Retailer - TCC
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Mi
Review №1

Ken was our salesperson he did a speedy and great job. He took the time to explain everything. Very happy with the service.

Al
Review №2

Zach was amazing he went over and beyond to make my experience with Verizon as smooth and pleasant as possible. Zach is a great and professional Salesman I wish there was more people like him....Thank you Zach

Ba
Review №3

I called the Temple Terrace location this morning and Brian was able to assist me with my questions setup a time for me to come and get me a new phone. Brian is very professional and knowledgeable. I got new phone and Brian assisted me with getting it all setup.Thank you Brian, you made this a very easy task. I much appreciate it, as I was stressed about it.

Ma
Review №4

Ken was incredible! He worked with me to find the best fit within my price range, while still getting me an S21 Ultra! Thank you!!

Sa
Review №5

Very nice friendly people. Ken thank you so much for your help.

ki
Review №6

Don was excellent and his expertise was outstanding. Great place to go

Ma
Review №7

Zach is knowledgeable and has excellent customer service skills. Best of all, he transferred data from old phone to new. 5 star service.

ki
Review №8

Brian was patient, informative, and very polite as he helped us transfer 3 lines to Verizon and trade in a phone. He deserves a better office chair with arm cushions. Grateful for his service today!

Ju
Review №9

I’ve been a Verizon customer for over 10 years, I’ve always been happy with them and have no plans on leaving.We came in the other night to get my girlfriend signed up for an account because she was unhappy with AT&T. Ken and the other gentleman were incredibly helpful in getting her set up and picking out a phone.They also helped me pay off the remainder of my phone and get my late bill paid and situated.Can’t say enough good things about this location!

K
Review №10

Went to upgrade my phone and the rep. ZACK was very helpful.

Am
Review №11

I came in to add someone to my account and Sami was beyond incredible. He was extremely helpful and made it such an easy and fun process.

De
Review №12

Brian was a really great help with getting me set up with my new iPad and iPhone 13 today. One of the best experiences I had in a while.

Ja
Review №13

Sammi was very professional, from when he greeted me at the door & was the first to offer help. I have been looking everywhere for the phone Sami helped me purchase today. He was the only one able to find it for me. He was very quick. I’m a satisfied customer & I would recommend Sammi & this store location to anyone with any cell phone service needs .

Lo
Review №14

Ken was awesome, made buying a new phone a very easy experience. Very informative in terms of new plans and the cost. Thank you man !

Ru
Review №15

Zack was amazing and very helpful. Answered all my questions and concerns. Five star for sure.

Me
Review №16

KEN IS AWESOME! Such a great experience, fast and easy. Very grateful.

De
Review №17

I came in today to get a new phone. Jacob the store manager was exceptionally professional courteous and took time to answer all my questions. I would highly recommend this store!!!

Do
Review №18

I had to replace my phone today, Brian was fantastice during that process. Ken and Sami assisted as well as it was not an easy process due to my phone and bank cards being misplaced. They were all very patient during the 3 hour process. Thank you so much.

Cr
Review №19

Mr ken was awesome!!! It was my lunch break and he got me in and out!!!! Friendly and open to questions. Ken is awesome!!!

Da
Review №20

Zach was amazing and patient in helping me set up my account and transfer my things over

Do
Review №21

Brian was assuming. Great Job - glad he put it together very fast. Thanks Doug

Jo
Review №22

Zach was very helpful and extremely knowledgeable. He was very professional...As I continue to be a customer of verizon...I would definitely ask for Zach....

To
Review №23

Brian was very helpful with the purchase and activation of my new IPad.. thank you

Gu
Review №24

Sami was amazing and attentive to my needs!!Outstanding job in helping explain and getting me updated with new equipment..Great customer care!!

su
Review №25

I had the most amazing sales experience with Verizon Employee, Brian, at the Verizon Wireless store on 56th Street in Temple Terrace, FL. He patiently worked with me on setting up my account information with Verizon & fixed a glitch I had with out going e-mail transmissions. I am a Senior who needs a soft spoken & patient employee to take the time to walk me through technology & Brian was that person.

Al
Review №26

I had an awesome experience here at Verizon Sam treated us right got me a new phone very happy with it thank you Sami

Ro
Review №27

Zach was amazing and helped me with everything. Everyone should check him out because his customer service is 100%

Gr
Review №28

Zach was wonderful! He really knows what hes doing. Very impressed with his knowledge.

Be
Review №29

Came in for an upgrade and Zach was so helpful! He was very knowledgeable and very personable! Love my new phone!

zo
Review №30

Sami help so much!!! He answered all my questions and have all the patience and wait for me to decide. He is simply the best!!!

Ju
Review №31

Zach was so helpful. Im not very good with smartphones but he was amazing!!

Al
Review №32

Sales Agent Brian was great and very helpful! Definitely would recommend to anyone who plans to buy a phone.

Mi
Review №33

BRIAN WAS A GREAT HELP. GOT A NEW PHONE THAT WAS STOLEN WAS ABLE TO HELP RETREVE ALL MY PHOTOS AND CONTACT NUMBERS.

T.
Review №34

Zach was very patient and understanding of my situation! He went out of the way to explain all facets of the billing process and what to expect on my 1st months bill. Zack your time and knowledge was well appreciated and I can’t thank you enough!

Gl
Review №35

I am highly please with Ken’s customer service. He was nice, polite and competent. I will make all businesses with him from now on.

Jo
Review №36

I had a very good experience at the Verizon wireless store in Temple Terrace. Zach was very helpful. He walked me through the steps of setting up my phone in a very friendly and professional manner. JC

Ta
Review №37

Ken my store assistant was great, the selection on-site could use some work but otherwise the store is great

Mi
Review №38

Zach Rumore was very helpful and knew an incredible amount about the phones as well as Apps, etc. He transferred all the previous phones data, installed the protective cover and showed me how to use the phone. Thanks, great job!

Ja
Review №39

Zach was a great help today he was amazing and I wish everyone will go and see him!!

Ju
Review №40

Ken did a great job assisting us with transferring from another company. He is highly recommended and goes above and beyond as a customer service representative.

As
Review №41

Very good service!And he densified my phone!!! Pro.

Sa
Review №42

Great customer service by Zach Rumore. He got me an awesome phone and made the experience very easy and good.

Jo
Review №43

Zach was super helpful and got us a great phone!

Ni
Review №44

Zach was a great help. Great customer service.

Pr
Review №45

Ken was excellent and handle my trade quickly.

Jo
Review №46

Zach was ah great help today thanks alot

Ke
Review №47

Zach was great. Very patient and willing to answer all of my questions. He provided the best options for me to fit my situation. No complaints. very professional.

Jo
Review №48

My account needed to remove some lines and my husbands phone no longer worked. Thank Goodness I came and saw Sami and Brian they helped us with all our needs.

Gr
Review №49

Getting service with Ken was fantastic! You couldnt ask for better help.

Ra
Review №50

Had an Awesome experience with Don, Jacob and Ken at the Temple Terrace location!!

Da
Review №51

Zach was the best person to talk to he had me sold in minutes! He’s very nice and understanding!

Ja
Review №52

Brian made transitioning to a new phone easy.

Su
Review №53

Jacob was very helpfull and professional. We willing be back for my new phone.

La
Review №54

Great customer service. Brian and Sami are amazing!

Yo
Review №55

Zack really look out an took care of me in an efficient timeframe

Ka
Review №56

5 stars to Zach Rumore for outstanding customer service and skills to get me the best phone and experience possible.

Ja
Review №57

Sami helped me get my iPhone pre ordered ! Thanks!

Pa
Review №58

Brian was very helpful. Good at want he does.

Ca
Review №59

Ken went above and beyond to help me with my iPhone issue. I highly recommend this Verizon store. The customer service is outstanding.

RA
Review №60

Thanks to Zack for his services and his good attitude his the best

Ba
Review №61

Zack, is great working with us and getting us setup. So happy we stopped by the Temple Terrace store. Thank you Zack.

Ta
Review №62

Sammy had wonderful customer service very friendly and super funny

Yo
Review №63

Zach was amazing help this morning, thank you

pa
Review №64

Sam is very helpful in upgrading to iPhone 13

Ed
Review №65

Zach did an excellent job of helping me select and purchase a new phone.I highly recommend the Temple Terrace store and Zach.

Jo
Review №66

Ken thanks alot with all your help. Great customer service ! Definitely will be my new location .

me
Review №67

I appreciate Ken Easleys help with my new phone today. He answered all my questioms, was helpfull and thorough. A pleasant experience at the Verizon Store in Temple Terrace. Thanks Ken!

Su
Review №68

Cant say enough about Jacob. It was such an easy process to get 2 new phones and all data switched over. Cant go wrong with this store.

Al
Review №69

Never burn into Verizon dont know how they are

Ro
Review №70

Ken was very, very patient n helpful. Great customer service.

R
Review №71

Update: the original review below wasnt left by me. It was left on the same day I got my new phone, so I am assuming it was left by the sales associate himself. It appears he accessed my phone and Google account to do unauthorized activities. What else did he do and access on my phone without permission? As like most people, there is a fair amount of sensitive, private, and financial information on my phone. His unauthorized access has put me at a huge financial and security risk. We are contacting the appropriate authorities to investigate and prosecute as needed.Original review:Jacob was awesome! Best service we ever received from Verizon

Je
Review №72

This is the worst service I have ever received, the customer service representative wasnt honest with me, trapped me in a 2 year contract. Customer service representative basically lied about the service they offered, I specifically requested 5G service Im getting 4glgt and they what to change more to get the 5g I promised.Stay far away from Verizon at all costs

Re
Review №73

Ken was an excellent help with my new phone couldnt have done it without him

As
Review №74

Zach did a good job today with helping me out

ca
Review №75

Jacob was amazing. He helped me get a great deal on a new phone and made sure all my questions and concerns were answered. 10/10 recommend everyone go see him!

Re
Review №76

Ken was very helpful, I would recommend this place to others!

Be
Review №77

Sami got all my contacts back for me, when I thought they were lost. ❤️

Ho
Review №78

Zach was awesome he’s a must see guy!

Mi
Review №79

Ken was great! Fast, knowledgeable, and friendly!

Vi
Review №80

David was so much help. I have problems with T-Mobile right now & I walked in wanting to know some information on plans & phones. He was so polite 🥺 & just understanding about my whole situation. I’ll be back to only see him when I sign up with service. Ill recommend David to all my friends and family. Give this man a raise.

Ty
Review №81

Brian was super helpful and informative and was fast

Ti
Review №82

Ken was very helpful with getting me setup with a new phone. Friendly and knowledgeable.

ER
Review №83

Ken is the best. Extremely satisfied with my new phone and service

We
Review №84

Came to this store to check prices and David was super knowledgeable and patient with us. Definitely coming back to this location. Adding services today

At
Review №85

Zach was wonderful and was very knowledgeable about the phones my brother and I bought. He was very Nice and helped us get exactly what we needed.

Pa
Review №86

Sami did a good job

Ma
Review №87

My phone was filled with adds for weeks, luckily I came in and Sami fixed the issue.

Ra
Review №88

Zack did a great job! Thanks

Th
Review №89

I received great customer service from David Santiago with Verizon today. He explained everything about my new Samsung S21. The setup of my new phone took no time at all!!! I highly recommend visiting this location if you intend to purchase a new Verizon phone.

Dw
Review №90

Anthony was awesome and gave me better deal than expected. Recommend this store

Na
Review №91

Thanks Zach for your professionalism and patience, I really appreciate it, especially when Im not to handy with my phone and technology, you went above and beyond,; you should be nominated employees of the month for your skills and dedication. Employees like you make a big difference.Nancy Gielow : a satisfied customer just because what you did today.

Mi
Review №92

Anthony was great and helped me transfer all of my information. Best customer service i highly reccomend coming here!

an
Review №93

Anthony was a nice person and he was helpful and very happy person real like the man on the work he did for us on 56 street at Verizon

PA
Review №94

Jacob L was fantastic, helped activate 2 phones in a time crunch. Thank you for helping

Ch
Review №95

Ken was quick and very easy to deal with thank you!

Da
Review №96

Zach was super helpful with getting me the best deal to swap to the new phone I wanted!

Ja
Review №97

Anthony was more than great help transferring all my apps. Helped rul I was satisfied

Va
Review №98

I have visited the Verizon location in Temple Terrace multiple times and Jacob has been the best salesman,manager and Instructor ever. He has the patience of Job because I’m not the best when learning cellphones etc. Jacob is a great asset to Verizon

An
Review №99

Brian was very informative and patient.

Jo
Review №100

Zach is not only capable of doing his job, but he is the modern day poster boy for customer service! His product knowledge, and upselling are exceptional, and he got me in and out of verizon fast, and satisfied, I am happy with my experience and feel great about being part of the Verizon family! Keep up the great work Zach!!

Information
39 Photos
100 Comments
4.9 Rating
  • Address:9313 N 56th St, Temple Terrace, FL 33617, United States
  • Site:https://locations.tccrocks.com/fl/temple-terrace/9313-n--56th-street.html?y_source=1_ODY5NjY0OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 813-899-9400
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:11AM–4PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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