What a great buying experience! Having worked in retail from customer-facing to corporate, getting sold makes major purchases an icky experience.However, Kirk and Gary at BoxDrop provided excellent service, answered my million questions, and made me feel welcome. I wasnt sold and my concerns were addressed. From the beginning, they were cognizant of my budget and showed me options within it. I am pleased that their mattresses have good warranties as well.Whether paying outright or needing to use credit options, they have you covered. They sell mattress protectors, pillows, and bed bases/box springs; everything you need to create a new sleep solution. Delivery is reasonably priced and available for same-day or a later time.Additionally, they sell sofas, loveseats, and chairs. Theyre moving soon so make an appointment to come check them out.I am looking forward to a good nights sleep soon!
Kirk and Brett were so helpful with my friend who needed a new bed, adjustable base and mattress. They were patient and helped her find just the right bed at a very fair price. She is so excited about her new adjustable base and cool phase mattress. Highly recommend giving this local shop a try before you visit the big box stores!
I came into BoxDrop after finding a mattress on Facebook that ended up selling before I could book an appointment. I just moved, had a long day and needed a bed, mattress and a box spring ASAP. I had been looking for a few weeks and I was extremely tired of looking when I came in.I worked with Gary, who was not only sweet and sincere, but educated me on mattresses and allowed me the time that I needed to look through their inventory. I was not rushed, he gave me plenty of suggestions and made sure I left with the beat deal.Gary and Kirk are a great team and I would recommend their services to anyone who is in urgent need and/or casually looking to upgrade their furniture.THANK YOU GARY AND KIRK!!
So much to say... You saved me today! I spoke with Heather online yesterday evening 2/12 and asked if I came in today 2/13 would I be able to have something delivered before this afternoon... I was sure she would say no, but she said it was possible! I confirmed my 11:30am appointment early this morning. I arrived around 11:15. Kirk showed me to the area that had living room sets. With the most helpful advice from Gary, I found one I liked (thank goodness). Gary confirmed that I would be able to have it delivered today, but then, today became right now! I signed my contract and was out the door trying to beat the delivery guys to my place. I was back in my living room sitting on my new sofa by 12:45! Remarkable timing for a last minute purchase if you ask me. I know this might not be the case everytime, but I was so fortunate today worked out for me! Thank you so much Kirk, Heather, Gary! Stellar customer service with a great selection to choose from!
I was looking for a good mattress and after many days searching I finally found one at BoxDrop. Gary was very friendly and I recommend the store to everyone. The prices are great.
Walked in not knowing what I wanted but Gary patiently and efficiently showed me around and educated me on my options all across the board. Easy, great pricing, busy girl time efficient experience. Thank you so much!!
From the minute I walked into this showroom, I was greeted warmly by Gary and his wife Krista. I was looking for a king bed so Krista led me to that area and invited me to lay on them to find the right feel. There was no “hard sell” which I greatly appreciated. The prices were much lower than retail and the quality was excellent.I ended up purchasing the mattress and box spring as well as a headboard and frame with 22 pillows. Delivery and assembly is also provided. I am so thrilled with my new bed! Thank you, Gary and Krista!
This place is AMAZING.!! Everyone there was super helpful and Brett made my experience perfect.! When I tell you guys that they have everything that you need so please check them out. This is my second time purchasing a mattress from them && they never disappoint.! Brett and Kirk are beyond amazing. Thank you so very much.!!
Thanks Brett for helping me today. You’re have a great personality and I’m sure… I’m going to enjoy my new mattress. Come see Brett if you need a mattress.
Looking for quality and reasonably priced furniture??? Go see Kirk!! Shopping for new furniture was very stressful, but Kirk put my family and I at ease. He made our experience one to remember and will keep us coming back. His people skills are amazing (treated us like family) I wish I could give Box Drop Colony and Kirk 10 stars -5 stars just isn’t enough.Signed,A Lifetime Customer
Came in looking for a good deal on a mattress and was greatly helped by Brett in giving us an amazing deal with great quality. All their stuff is genuine and good qaulity. Would recommend to anyone looking for a good deal that is not ripping them off like big retailers.
Great place, I found what I was looking for in 5 minutes. These folks are appointment only, but great service be sure to call ahead. They will return your call fast, and a very convenient new location. Thank you Box Drop! I will be back!
Amazing shopping Experience. Brett did amazing job showing us the mattres. Even helped us load it in our vehicle. Give that man a promotion!!
Brett was very friendly and patient. Great selection of furniture. Low prices. Highly recommend.
Gary took great care of us, I was looking for a nice mattress for my son. Gary took time to understand what we needed and gave us a great deal. Skip the high priced mattress stores and go see BOXDROP! 💯💯
We went here after going to many stores that had we wanted but were very overpriced! Kirk helped us pick out our perfect mattress for a fraction of the retail price. Great service and family owned! Definitely will be doing business with Kirk
Brent, Gary and Kirk were very helpful in helping me get a great mattress at a great price. So happy I found them!
Brett and Gary were friendly and professional-- no high pressure. Gave me the facts and a good deal. Made the delivery happen. Would definitely recommend BoxDrop!!
We went here after going to many stores that had we wanted but were very overpriced! Kirk helped us pick out our perfect mattress for a fraction of the retail price. Great service and family owned! Definitely will be doing business with this family again!
They called before they arrived and stayed to set up which took about 1 hr 20 minutes. Considering the bed I purchased, that was a decent time! Such a pleasure
We’ve never purchased a mattress before and Gary made this such an easy process for us. They were very helpful with finding us the best mattress that worked for us! I definitely recommend everyone checking this place out before going anywhere else!
This place was recommended by my friend and I am so thankful. We picked out a mattress that stays cool with an adjustable base and massager. We just love it! Kirk helped us and he could not have been more helpful and nice. Not only was his service amazing but so was the delivery team they recommended. I would absolutely recommend working them if you are considering purchasing a mattress. You will be glad you did!!! Anita I. from Frisco.
We just got a great deal on a queen size mattress. Gary was very helpful and knowledgeable. He even helped us load it up and strap it to the top of our car.
Last week 2/13, I came in and Gary was great! He gave me an amazing deal and I LOVE my new mattress. My only regret was not coming in sooner. Don’t hesitate, allow them to take care of you today!
If you come to this awesome establishment in The Colony, youve got to request Gary and Gary only. Gary perfectly explained everything to help us find beds and a sectional that was perfect for our family. We came in excited and left even more excited and satisfied all because of Gary and his great personality. We just had our furniture delivered last night and we are so happy with our purchase. We stayed up until 2am this morning, putting our beds together and went to sleep in pure bliss. Our kids cant stay off of the couch, but... we cant either. Lol thats how much we love it. Thank you Gary for your amazing customer service! Well see you again soon!
I purchased a mattress and box spring set here and I absolutely love it. I had a great experience and the price was excellent. I want to add that Heather was great throughout the entire purchase. This lady is a great person and more than anything shes a woman of her word. Please give them your business youll be glad you did.
Came to the BoxDrop and they had exactly what my family needed! They were soooo nice and made the process super easy! We love our new furniture and mattress! Definitely recommend going to them before going anywhere else!
On Friday (03/05) my Son and I went to purchase a bed for him. I’m very big on customer service. Can I say Ms. Heather and Mr. Gary both are just sweet as warm apple pie. My Son even said how nice Mr. Gary was. My 16 can be hard to impress. I will be doing business with them again.
This place is amazing Kirk was extremely friendly and helpful. Kirk worked with our needs and found us exactly what we needed with amazing prices. I have some mild back issues and he helped us find what worked for both myself and my husband with our mattress purchase and our couch purchase. I would definitely recommend coming here.
My service was excellent, no pressure and it felt as if I knew them already, Heather was very professional yet down to earth and her vibe was incredible, She was very knowledgeable and helped Gary--who showed us the showroom with style and grace--But together they both operated as a team, resulting in my son and I getting the mattresses of choice. Thank you guys for being apart of a great nights sleep. I highly recommend anyone looking for a mattress to go and see these guys. Great job!!
Kirk and his team amazing to work with! My husband and I have completely opposite preferences when it comes to our mattresses, and Kirk was able to find us one that was perfect for us both, while still fitting into our budget. We will definitely be coming back to get any mattresses we need in the future!!
Had an amazing experience at drop box in the colony. Anthony was very patient and health us find the perfect fit. The pricing is very flexible and willing to earn your business. Will definitely be returning!
Heather, Kirk, and the BoxDrop crew at this location are a delight! They gave me attentive service l, answered all my questions, ensured I had options in my budget and were absolutely fantastic to work with. Everything went so well, I brought my mother the next week!
We just bought a few mattresses and all we can say is that it was a great experience working with these friends, they were patient and they explained and showed everything before we made the decision to buy their products, I found them to great people and a really good prices. Thanks for helping us ..it was a really good experience!!!
I had a great experience beginning with our Facebook interaction. I had to reschedule my appointment several times and each time I was accommodated. Today, I went to the appointment and was very pleased with the service I received. Not only was the Kirk and Gary very hospitable (offered water) but they were also very knowledgeable about of course the mattresses and the financing options as well. I was able to purchase a very nice mattress for my guest room at an awesome price AND get it delivered to my home on the same day. Thank you Gary and Kirk for making this an awesome experience.
Box Drop has a great selection and prices. My wife and I were helped by Gary who is very knowledgeable and worked with us to find the perfect set for our living room. We plan on coming back for future purchases.
Great customer service. We were not rushed while making our selection for a spare bedroom mattress. Highly recommend!
Came in today to get a queen mattress. Left the same day with the one I wanted! Gary and Kirk took care of us! Great customer service, very knowledgeable about the different types of mattresses, took their time with us, and very affordable prices! Thank y’all! We appreciate it! :)
BoxDrop in The Colony has been helping us furnish our bedrooms and living/family rooms for the last year. Where all else have failed, Kirk has been able to provide not only amazing product selection, but excellent pricing and a straightforward honesty that is hard to come by. Top notch sectionals, mattresses, knowledge, and service! He has definitely become our first stop furnishing shop
Gary and Kirk had awesome customer service. They were kind and very patient. I will most definitely be back. It’s a 10/10 experience.
Excellent service. Great prices. We’ve bought 3 mattresses from them and love all of them.
I just bought a mattress today and I love it sooo much! It was at a great deal and they deliver! Mr. Gary and his wife are amazing people! 5/5 WOULD RECOMMEND! I will be shopping for apartment furniture soon so they will see me again.
Great service & prices! Very responsive to questions on their Facebook page. I have bought 6 mattresses over the last 4 years from them. Highly recommend!
Gary and Kirk were both great! Amazing service!
We had been recommended here through our neighborhood fb page and we are so glad we went. Kirk was awesome, very thorough in explanation and never once was pushy to make a sale. We ended up with a memory foam mattress and couldnt be happier with our purchase. Thank you for making our experience great!
Excellent service and great experience! Gary worked with me and got the exact bed I wanted. Highly recommended!
Heather is awesome and so helpful! The service and prices are the best ever and we are very happy with our new adjustable bed and mattress! If you are looking for great prices and service I highly recommend them!
I was in and out in less than 60 minutes! They were quick and knowledgeable on everything I wanted for my new home. Thank you BOXDROP!
Gary was awesome he gave me a great.deal on.a good mattress.Open all week.by appt. Great customer service....great selection. Better than all the others on market place. I hope this helps someone..jillk
Gary and Kirk was very awesome!!!!! Very patient and helped with understanding the mattress quality!!!! Great customer service!!!
Gary was amazing, great customer service and fantastic prices! I will definitely be purchasing at the box drop again!!
Kirk was super helpful and informative. Gave us an incredible deal on a sectional and 3 beds!!! Absolutely come check this place out if you want great service and great prices!!!
It was a very simple shopping process, you call and make an appointment for one on one shopping.Great selection on mattress with same day delivery. Definitely recommend for furniture and mattress needs.
This was literally the easiest experience! Great prices and service. Thank you Gary for your help today!
I had the pleasure of talking with Ryan the other day. He was so kind, informative, and not pushy at all. Would love to come back!
The whole team was so helpful and were so patient on helping me find the perfect mattress. Very social team and will accommodate to any requests. Definitely recommend to any one looking for a new mattress and furniture!
We recently moved to Frisco Lakes and were in need of a mattress. We got an adjustable bed and sapphire sleep memory foam mattress. Great prices and a good experience. Ryan was Kirk were both awesome!
Great experience!! Prices were great and people were very friendly!! Highly recommend!!
Very great customer service! Great experience and great deals
Kirk was great to work with. We have been on the mattress hunt for over a year. He was patient and informative. We also appreciate that he’s open for appointments and we were the only ones in the store.
I was watching this place on Facebook for about a month and I came in to check them out as I just moved to the area. I was met by Kirk, who quickly assisted me in finding the perfect mattress and box spring set ! My mattress is a dream and is everything I was looking for. They also offer delivery which is convenient since I work 5 days a week ! Customer service is A1, Heather & Kirk are incredible, I’d totally recommend !
Need a bed? This is the best place ever. My sales person, Ryan was the absolute best!!! Ryan is extremely knowledgeable and his customer service is ABSOLUTELY AMAZING!!!
The customer service was amazing! Great selections for beds, top quality, and very laid back. I would recommend this place to anyone. This was a very comfortable experience.
Very helpful and knowledgeable. Wonderful experience.
This has been the best experience when it comes to furniture the guy that helped me was awesome and I got a great deal for my kids bed I’m so grateful and happy he helped me out I recommend this company 100 percent they are located in the Colony you won’t regret it I promise.
Very good service, the mattresses are very good quality
Nice service, good mattress in a nice place!
Best experience furniture shopping I’ve ever had! I love that it’s by appointment which makes it more personable. They have an amazing selection, it’s like a hidden gem! And Amazing customer service!
I don’t think I will ever buy a mattress anywhere else! The owner and his wife were beyond helpful, respectful, and personable. He helped us make a confident decision, talked us through all our options, and went above and beyond in service and care.
I saw an ad for their mattresses and immediately stopped in and received amazing service!! Kirk was awesome! I love my new bed and queen mattress!
Everyone is friendly and very helpfulThank you for the help on my queen size mattress
Im picky about mattresses, and nearly all of them are comfortable for me. The living room section has a lot of very nice couches, too. The prices are fair and the staff here is friendly
Went here with my new wife to pick out a new mattress after striking out at other stores to find something we could both agree on. Kirk was incredibly helpful taking his time with us and we were able to walk out with a great price on a mattress we both loved.
Kirk and Heather made this absolutely painless, easy and positive. They are both so easy to work with, polite and friendly. The selection is great, prices are incredible and delivery was fast and well worth the price. If youre looking for a mattress, I would absolutely recommend BoxDrop The Colony!
I 100% recommend using this company. They took the time out to help us find the perfect mattress. There deals are amazing and we were able to walk away with a great set! The owner was helpful in loading and securing our bed as we took it home! I am so pleased with my service and will continue to use them as our home expands!
Very good experience! Kirk and Gary were able to give me all necessary informations, tips in order to make the best decision.
This place is a real deal. Excellent choices. Cheap prices and same day delivery. Kirk was really great to talk to and made it hassle free. He even helped in fixing my bed! Which was done wrong the first time.Great place awesome owner!
Great service and great prices...easy to work with (a no pressure sale). Delivery service was scheduled within hours and we couldn’t be more excited. We are so happy that we found Boxdrop!
Shopping for a mattress has been stressful to say the least but we absolutely couldn’t wait any longer. Came to BoxDrop; skeptical that we would leave with a new mattress. But the knowledge that they had behind their mattresses and the customer service was beyond what I expected. We left with exactly what we needed and confident in our purchase. Never got that with the big box mattress stores.
We just experienced why BoxDrop in The Colony have a perfect rating and are so recommended! We got an amazing deal on a king size mattress along box springs, a bed cover and pillows. They have a great selection of mattresses to choose from and we ended up selecting a hybrid, which we found extremely comfortable and just what we were looking for. Heather and her husband were so kind to us and a big help throughout the process, explaining the differences in the mattresses. I would 100% recommend anyone and everyone to check them out. About a year ago we went to one of the big store chain retailers for our sons mattress (twin size) and paid a significant amount more just for the mattress. I wish we had known about BoxDrop in The Colony because we could have then gotten our mattress along with our sons and still saved money. This is a family owned operation, no pushy sales at all, and very personable. We will certainly return in the future and will refer anyone we can. Thank you very much for helping us!!
Beyond excited to get my new mattress from BoxDrop! Kirk and Heather made the purchase so easy. There was a great selection and amazing prices. Everyone should go take a look! It was amazing customer service.
The entire team helped me to get a brand new mattress, box spring and sofa set. They are doing everything right: friendly service, deep discounts and knowledgeable staff! Come get your mattress today!
Great store great prices! Ryan was so helpful!
Had a great experience with Kirk, I have no complaints. This was a great purchase it is a firm mattress and feels soft. I love it, I purchased this mattress and easy to assemble.
Solid products, great service and an easy process! Highly recommend this business and Kirk.
I almost didnt give these guys a shot but am so glad I did. I was done mattress shopping, had gone to 3 different places and finally bought one at Mattress Firm just a few hours before I came across BoxDrop here on Google. I felt fine with the purchase I had made, but something told me to come here and give them a call. Heather and Kirk run the business by appointment and if you are in the market for a mattress, I highly suggest swinging by! I wish this would have been my first stop. Would have saved a lot of time and headache. Kirk took great care of me, better than I deserve, and I would recommend them to anyone in the area I know
From start to finish, I appreciate how thorough and helpful that was during this entire process. I don’t think that I have actually ever visited a showroom or establishment of any kind and not felt pressured. I didn’t get that here. There was no pressure to purchase, but I was sure that I would before the end. I am happy with my purchase.
Seller was very nice and friendly. Helped me pick out a good mattress for a good price.
Great experience, staff here was really good and helpful not only that prices are amazing, definitely recommend for anybody out there looking for a good affordable place!!
Great place I love deff be back ❤️❤️❤️❤️
Great prices and great options, couldn’t be happier with my purchase
I love this place! I have now purchased a mattress, sectional, and a dining table from here! Service is fantastic and the process is quick and painless!
I can not say enough amazing things about my shopping experience. There are several models to choose from and all are set up to try. Heather was very knowledgeable and made selecting a mattress painless. No pressure to purchase the most expensive one which I appreciated. Kirk helped load the mattress and even ensured it was properly strapped in. Customer service at its finest from start to finish.
Amazing customer service,very polite, very down to earth and professional, very helpful in the selection process. Definitely the best mattress store i have been to since moving to texas
BoxDrop Is a great place to buy a new mattress. We got a great deal on a mattress and box spring. They have a wide selection of different types of mattresses. They are a great help. I highly recommend coming here for your new mattress!
My family and I came to this location to look for mattresses. We have been to many different companies and have been looking for a company with wonderful customer service. BoxDrop The Colony has wonderful customer service, they care about your safety with everything that’s going on. I would recommend BoxDrop to my family and friends, for their wonderful future, and customer service!
They are very educated on mattresses and have the best deals! Definitely glad we made the decision on coming here!