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Ace Hardware of Thousand Oaks
1934 E Avenida De Los Arboles, Thousand Oaks, CA 91362, United States
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Ace Hardware of Thousand Oaks

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Ja
Review №1

Great plant selection! A lot of really cool plants from local nurseries. They also have great end of the year sales going on.

Jo
Review №2

If you got the $$$ these people got your hardware needs covered.Extremely well stocked with just about anything you could wish for but it comes at a price. Im going to say a single sheet of 3/4 ACX plywood would run you near $75! HELL, HOME DEPOT GETS $11 for a stick if #2 or better 2 x 4 x 8foot. The entire country is being squeezed like a Florida Naval orange.

Ku
Review №3

This store was an Osh prior to ACE.I am so glad it is still a great place to shop and find what you need without having to deal with the big stores.I always find what I need.

G
Review №4

Nice alternative to Home Depot, and the place to go for that hard to find nut,bolt or bit of hardware. I really like there customer incentive mailers and helpful staff.

Ch
Review №5

This place is just like what Orchard Supply Hardware was, but in red. The quality of materials is a little bit better than the quality at Home Depot, although the difference isnt usually worth spending more money. Maybe you need a wooden board that has to be absolutely perfect– Ace Hardware can help you. If youre looking to build an entire fence, then maybe you should go to Home Depot.

Br
Review №6

Great products and pricing, the staff is also very professional and friendly. I stop in to by tools or supplies weekly.

Ma
Review №7

Friendly and easy to go there and get what I need. Better than the big box stores.

Ca
Review №8

ANGELA helped us in the paint department and helped us SO MUCH. The color of the paint ended up being a bit too pink on my wall and she was able to change the color to make It less pink, it’s now stunning and I can’t wait to paint my walls, she went over the top with helping me get the color I wanted, thank you Angela!!!!

Ch
Review №9

Staff are friendly. Selection is decent but dont expect as wide a variety as a big box hardware store.

Bi
Review №10

Smiles on every aisle. Very knowledgeable staff, excellent selections, fair prices. Ill be back.

Gi
Review №11

They have most everything a typical hw store might carry. The best part is how helpful and knowledgeable the staff are. This is my goto store when I dont want to drive to Home Depot or Lowes. Being a smaller chain, prices are a bit higher.

As
Review №12

Loved these guys. Had an emergency, needed pro help. They got me taken care of and on my way quick.

Lo
Review №13

I so miss OSH! The selection at Ace isn’t even close sadly. I have lost count of how many times I’ve gone there for something simple and, in my experience, common only to find they don’t carry it. Most recent was no VOC paint, plain white. I have decided I won’t go there again w/o calling first to ask if they have what I need.

Ke
Review №14

Always helpful underpaid employees with higher prices. Corporate greed at 12.50 an hour.

Ma
Review №15

The staff where great, And had the items I have been looking for. Thank you

Ju
Review №16

Great place to find what your looking for

Lu
Review №17

I am so glad that Ace took the spot of OSH after it went out. Its a nice store and a great place to grab those things you need for your weekend DIY projects. If its a more involved project, though, youll probably need to hit one if the big stores or a specialty place.

Mi
Review №18

It’s a nice location where OSH used to be. The staff is friendly and helpful, and they have everything you need. Their prices come at a premium though, if you compare item to item, Lowe’s and Home Depot are cheaper. If you need the convenience, then this place will work for you.

So
Review №19

Love that store. Employees are friendly.

Do
Review №20

Local hardware stores are indispensable for the DIYers. What used to be our nearest OSH is now Ace Hardware. With fresh coats of paint, updated store layout, it continues to provide what the big block stores cant, a quick in and out for that one tiny part you need without getting sucked into hours of traversing and getting distracted by giant warehouse full of everything you might need/want for your Nth projects (unless of course you enjoy that sort of things, but what about the project you need to finish now? Hey, I just get distracted!). Anyway, friendly staff, well organized and and stocked, save yourself some time and get back on your project! Oh, and the occasional $5 off coupons are nice, too!

Mi
Review №21

Ace has the small town hardware feel. Very clean and shoppable store

Wi
Review №22

Prices very good.Workers friendly and helpful.Products were well stocked.Short wait in line to purchase.No wait to get product loaded into car at loading area. Very nice place.Ive shopped there a few times and people are consistently friendly, helpful, and knowledgeable!

Fe
Review №23

His use to be orchard but since it has been ace i have gone to this place much more! great employees as well

br
Review №24

Great spot. Very local hardware store feel from a national chain. Only negatives are it can take a while to get help out in the isles and its up to you to notate how much the smaller items cost ( nuts, bolts, etc.).

G
Review №25

Went shopping there for the first time today. Workers where friendly helpful and store had a nice set up. But here where it gets interesting. My friend checked out before me and waited outside the door with her items in cart paid for.A note the store had no bags for merchandise as we where told. No big deal, ok. As my friend waited outside she was approached by a employee asking if she had paid for her items. My friend replied yes I did and would like to see her receipt, the employee replied, no that’s ok. After I checked out and walked out with my items with no bag the same employee kept hovering over my friend as if she stolen her items in her basket. The employee even made a second attempt to ask if she had paid by asking her, so you got that purse and my friend just simply replied yes I paid for it you can check with lady who rang me up. Then the employee saw me approaching and dropped her curiosity and took of shopping cart and we left. This employee made my friend feel singled out. We observed several customers leaving the store with items in shopping carts with no bags but the same employee did not approach them with the same question. I feel this could of been handled differently by that employee and you know who you are, without making my friend feeling uncomfortable and singled out. Weather it was by the way we dressed or the color of our skin or she just had it in for us the moment we walked into the store I don’t know. The fact that she let her judgement get the best of her, because after all it was not our fault the store didn’t have shopping bags upon check out. I will visit this store again and see if they have improved their customer service and employee training. This is why I gave it only three stars. Good luck on your visit. I will pray for that employee and hope she does not judge people by their cover.

Ju
Review №26

The store is clean and well maintained. The layout is logical, but if you do find yourself lost there is always a staff member willing to help you out.

Jo
Review №27

The commercials are true. The Ace staff is extremely helpful with everything.

Ja
Review №28

Nice clean store

Ar
Review №29

Great store, Helpful staff, Clean layout. Their prices are somewhat inflated compared to the usual big hardware stores!

MX
Review №30

A gem of a store. Probably the cleanest hardware store Ive ever been in. Being a general contractor Ive seen a ton of construction supply stores and if I could, Id only come here.

Tr
Review №31

Fast and easy stop for fencing boards but they were expensive!

Bi
Review №32

Excellent service, helpful technical assistance and friendly smiles from the staff.

Jo
Review №33

Unique hardware store. Huge pet selection and Stihl rack

An
Review №34

Nice clean store, helpful staff.

Tr
Review №35

Love Ace Hardware! Theyre so friendly & helpful. Each employee knows where everything is at & if they dont theyll find out. Unlike the Big Box Hardware stores where each employee is assigned an area but can NEVER tell me where anything is. Try Ace, youll be pleasantly surprised!

J
Review №36

Went to look at their tool section looking for the tool backpacks and found a couple of them one Milwaukee and the other a CLC, also noticed a great selection of hand tools complete with a welding section got a hobby hacksaw and blades the employes that came across me all aked if there was anything they could help me with very helpfull staff. Then i made my way to their huge grilling section, Weber, Traeger, also saw the big green egg for the very first time! Got a couple of accessories!

GR
Review №37

Friendly and helpful staffers, great hardware store for DYI projects.

De
Review №38

Helpful and very curtious

St
Review №39

I like ACE. But I also like the big box stores. For me, any projects worth is directly proportional to the number of trips to the hardware store it takes. The more, the better.

St
Review №40

Great place. Always has the hardware and paint that we need.

Ma
Review №41

After striking out at both Lowes and HD, Ace had the Watco Teak Oil I needed to finish my job. Friendly, attentive staff made my visit efficient and fulfilling. Keep up the great work!

Ke
Review №42

Wow, is this place nice and clean.Employees are super friendly and there are almost to many of them.I highly recommended you save the trip to the bigger box stores and just come here.If we dont support local hardware stores. We wont have local hardware stores.Thank you.

Ca
Review №43

So happy that Ace Hardware is in Thousand Oaks. Friendly staff, you can tell they are smiling at you even with masks on! The convenience of a hardware store that is Goldilocks size, not too big or too small, but just right.

Ka
Review №44

For me whatever Ive needed theyve had. Prices are comparable with others. Its clean and service is very good. Workers are helpful and friendly.

Be
Review №45

Great customer service I dont think anyone walked by seeing me searching! Without saying can I help you? Friendly staff and this new store has everything! I never remember walking in an ace hardware and seeing a whole dedicated section to pets! Outside of groceries you can get anything and everything you need here!

Ka
Review №46

The workers here are really nice and seem like theyre actually willing to help whenever you need it. And if you dont need them, they let you shop Without lingering over you or following you around.

BL
Review №47

Great local hardware store. Competitive prices, great selection and helpful staff.

Ka
Review №48

Has great variety. Plenty of people to help if needed (which is usually the case for me!) Fast in and out.

co
Review №49

Nice selection of materials and plants. The associates are very helpful and knowledgeable.Fair prices

Ti
Review №50

I love shopping at Ace! It walks that perfect line between big-box store and local hardware shop. Employees are friendly and knowledgeable, and the location is perfect. Ill keep coming back!

Ca
Review №51

The store is nice and clean and people a re friendly..but paint department they take forever to mix your paint..I was in the store for 30 min

Ga
Review №52

Great experience. They were the only hardware store that had what I needed. The employees were also very nice and helpful as always.

Wa
Review №53

Very helpful customer service representatives through out the store. Its a joy shopping at this store because you can ask someone, where to find an item, get ur item & continue on with your shopping. Some stores you cant find anyone to help you, let alone the item you came to purchase.

Mi
Review №54

Nice store. Very clean and kept up. Helpful workers. I. Think they are a little high priced compared to some other stores.

Go
Review №55

Find what you need to do your repairs.

Da
Review №56

Newly opened location, nice looking store! Seems to be well stocked with a variety of the usual items found at any local hardware store. Was needing some assistance in plumbing and found someone rather quick to help, they were a huge help in finding everything I needed!!! Would shop here again anytime I needed anything and was in the area!!!

Ch
Review №57

Clean, nice layout....has everything you need and......a pet section! Dont forget to buy a little something for the fuzzies!!

Em
Review №58

The girl who checked us out was super helpful and sweet, but the boys in the paint department, though helpful, kept walking away before he was finished helping us. It was very rude.

Al
Review №59

Went in for some plumbing parts and needed assistance/advice. A gentleman there helped figure out my problem and gave me detailed instructions and tips on how to accomplish what I needed to do. Great to have nice knowledgeable people close by when you need the help.

Sh
Review №60

First I wanted to welcome the ACE to our neighborhood. I am happy to see a local hardware store open again. I love their customer service and very organized store and friendly staff.

Ch
Review №61

Seldom have any trouble finding what we need. Friendly, helpful employees. Store is always clean and neat. Our first choice of where to shop.

Da
Review №62

Always love visiting our local hardware store. Some prices are a little bit high, ( why I only gave 4 stars) but it is worth it to have the convenience of shopping local.

Re
Review №63

Super clean friendly workers fast service

Th
Review №64

Great staff. Found everything easily and some stuff I didnt know I needed :)

lu
Review №65

Everytime i go here there a few employes that are rude but one in particular. There a chubby white lady with red hair . She is always rude and talks to me in a bad tone.. i keed going cuz is near my house. Otherwise i would had stop shopping there.

Be
Review №66

If you have a smoker and need a supply of any sort or another smoker this is your store.

Mi
Review №67

Great, Im still trying to get familiar where things are located. Customer service is great, warm, friendly and knowledgeable.

Lu
Review №68

Great little hardware store. They have everything you need and the prices are reasonable.

Ze
Review №69

Glorified with your service, and we received blessings with the item that we that we purchased thank you....

Da
Review №70

Very happy and helpful workers.

Ka
Review №71

Good selection & pricing. Especially the beautiful & friendly cat who lives there.

Al
Review №72

Oh I would love to share with you about the new Ace Hardware store in Thousand Oaks beautiful store very nice but I was looking around in there today super expensive everything there is not one thing that I would want in there no thank you Ill never be back its super expensive and I dont know how long they signed their least four but I cant see them there over three years maybe even two Josh was better it was less expensive people are looking not to pay that much for stuff you overcharged weigh much so even though I had a coupon there wasnt one thing in there that I wanted no thank you Ace Hardware on Arboles in Thousand Oaks you can keep all your stuff

Je
Review №73

F in stoked! Be sure to Support this store even if it cost a little bit more. So glad to have a local hardware store again not have to drive through miserable traffic and waste my time. The staff is happy and helpful. Customers show your appreciation and spend your dollars at the local brick and mortar. Im not affiliated, just seriously grateful!

Ja
Review №74

Great prices good customer service!

Br
Review №75

Always a good experience with friendly knowledgeable staff.

Wa
Review №76

Was just a quick visit to pick up a few things. If I did not know better, I would have thought I was in OSH, which ACE replace. I have not explored ACE to see what improvements there are. Hence, 4stars.

Th
Review №77

Good selection, aimed at homeowners not jobbers. Lots of staff, some young and fresh so be sure to ask for additional help if needed.

Ch
Review №78

Nice, clean store. Helpful staff.

Ch
Review №79

Glad to have a neighborhood hardware store back. As soon as they get all their inventory it will be 5 star

Mi
Review №80

Nice to have a local hardware store so I dont have to go there stores Newbury Park. A little pricey but convenient.

To
Review №81

Its a nice and clean Hardware store. They have a nice sized selection of product at reasonable prices..

Fr
Review №82

They replaced OSH and they are not much different from OSH.

mi
Review №83

The staff is extremly knowledgeable a sales associate was able to tell me exactly what chain to use for my application and offered allot of helpful information

Je
Review №84

Decent replacement for the old OSH.

Bo
Review №85

Helpful staff, good selection and prices.

Ma
Review №86

Thank you for bringing Ace to the old Osh building, its a great fit for the neighborhood even if the prices are a little bit higher than the competition.

Ro
Review №87

The new Ace Hardware in Thousand Oaks has friendly helpful customer service. Its a beautiful new store. Check it out!

Ji
Review №88

Convenient location with good selection of household needs at reasonable prices.

Bo
Review №89

A good place to get stuff!

Ji
Review №90

I love that this place has qualified people working in each department that can guide you in getting your project done correctly. Home Depot and Lowes could learn something from this style of service.

Do
Review №91

Very helpful staff. Able to answer all of my questions.

De
Review №92

Good local hardware store for small projects

Ch
Review №93

I just have a thing for hardware stores. Its clean and they didnt have to do much to change things from OSH.

Is
Review №94

Employees were very happy to help me with all the things i needed for my project!

De
Review №95

Love this store ! Great variety of products. Fast, friendly, service.

Jo
Review №96

New store in an old OSH location. Better product selection than OSH. Ample free parking.

Sy
Review №97

More expensive than the bigger stores but convenient location.

Ca
Review №98

Great service

Do
Review №99

I enjoy going to Ace hardware everyone is very helpful and friendly.

Mi
Review №100

Great guy store. Lot of good stuff.

Information
59 Photos
100 Comments
4.5 Rating
  • Address:1934 E Avenida De Los Arboles, Thousand Oaks, CA 91362, United States
  • Site:https://westlakehardware.com/about/store-locator
  • Phone:+1 805-267-1785
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:8AM–6PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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