Im grateful to say that Ive met very few people who apparently take pride and joy in belittling and humiliating others; it would appear that the owner of this business is one such person. He is without a doubt the most rude, inconsiderate, inflammatory individual I have ever encountered in any sort of business or customer service capacity. Frankly Im not sure how hes managed to stay in business if this is how he treats people. His treatment of customers is abhorrent and downright insulting. Unless you want to ruin your day I would advise staying far away from this business and instead support a different business whose owner actually believes in civility and common decency.

Had good appliances at a low price. The customer service was great. I would go back if I needed another appliance.

They have alot of great prices used appliances! Very helpful employees

Good place to get any used appliance. Great pricing. Quick service. Pick up and delivery if you buy or sell.

Im not sure about how well the appliances will hold up or for how long but the redhead man working (I too am a redhead) was very polite and extremely helpful. He showed me the best prices, best quality offers they had, and gave me a deal for what I bought he even threw in a set of hoses free!!! Wonderful person:) thank you so much!

Great service good prices and all appliances have 30 day warranty

I purchased a few appliances from Quality Resale when I moved to Toledo about a month ago. The fridge and washer I bought seem to be working just fine, which is great! However the dryer was DOA. No problem, I was told I had a 30 day warranty on these appliances.I called the store multiple times to try to get a replacement dryer delivered and each time was assured that I would be taken care of. However, I was never followed up with and having already called multiple times it became clear that in reality I would not be receiving a replacement dryer.I ended up purchasing a dryer from a different used appliance place in town which works great. So I think if youre considering purchasing from Quality Resale, you need to understand that youre rolling the dice. If you receive a unit that doesnt work, youre better off cutting your losses than trying to utilize the warranty.

Awesome guys, they were open and willing to help me out on the stop! Greatest used appliances company to do business with!

This company is so UNPROFESSIONAL and has BAD APPLIANCE. I purchased a fridge from them and it went out within a couple weeks. I wanted my money back because I knew it was a bad idea buying from them but They told me They don’t do refunds so they then replaced it with a different one and the replacement went out within a month also. Because it was past 30 days they wouldn’t consider being any help. I waisted $500 with these people and and are useless as well as there appliances. Don’t waist your money with this place. Go to Walmart or ABC Warehouse

I wouldnt recommend this business to anyone there are very rude they sold me a washer but didnt work properly and I had to make numerous numerous trips to get this problem resolved they did eventually fix the washing machine but they were very unprofessional and they talk to their customers like they dont know nothing but I didnt know how to operate a washing machine and when I would call and talk to someone they either wouldnt answer the phone by recognizing my phone number or else they wouldnt call me back they said they were working on it and then never called me back and this was at like 6:10 in the evening and theyre open till 7 so I figure they probably will still working on it or whatever then the next day middle of the afternoon I called and asked them if they finish to that oh yeah its done it was late so we did were working on it we didnt want to call and wake you guys up we figured you were in bed well as this whole bunch of bullcrap they just dont care about their customers and then they sell stuff I wouldnt be surprised if the washer wasnt even tested before putting it on the sales floor for someone to purchase I will never shop there again and my suggestion is is no one else should either they have definitely lost my business I wont get any business from My Friends Are Family or people that I know cuz I dont have anything nice to say about them

Good product and good customer service. I was pleasantly surprised with my visit. Will recommend this store to anyone looking for a used appliance. Thank you, Mrs fillinger

Good store

Great prices and friendly people

Bought washer&dryer from them approximately 1 year ago. They were used, but worked fine overall except 1 foot being stripped.But an employee that was friends with the owner took my number and used it for personal reasons, and didn’t stop messaging me til I reported him to the manager.Now 1 year later I do not need my washer&dryer anymore because I’m moving. I contacted this business asking if they wanted them back. They asked me what I wanted for them. I said $50 each but you’d have to pick them up. They said that sounds great but sure enough gave me a run around til they finally picked them up. But they never paid me! I tried contacting them threw email because talking to them gets me nowhere and the first I sent asking if they were interested in the unit they responded well to. But now they just ignore me. Had a friend go in the store because I couldn’t make a trip to the store and they lied to my friend saying I donated them. I NEVER once said it was a donation they just refuse to pay me a total of $100 for a working w&d.This is not a business I will ever recommend. They are very UNTRUSTWORTHY.

Just bought a used very clean small apt stove very good condition ! I love the spirit of the manager and he delivered it within the hour! Cant beat that!! Very nice guy I would highly recommend this place ! Love my stove

Does not accept credit/debit cards. Didnt care for upkeep on cleanliness of appliances for me personally

The washer that they put new parts in before delivering needed service before first use ...then come out and fix it good as new still leaves one sheet soaking wet like the spin didnt even work ....this place just rigs up busted appliances hopeing you dont notice ur clothes arent getting cleaned ...very disappointed I just want a clean sheet and clean work uniforms dont have the free time to go to laundry mat.

I purchased a washer and dryer set from them on Wednesday and made an appointment to have it delivered Friday at 11am. The salesman said the delivery fee was $40 and hauling away the old washer and dryer was included in that price. Friday comes. They called and said they would be late and delivering around 11:30-12:30 pm. They FINALLY made it to my home at 2 pm. I can hear them loading everything. I’m waiting upstairs with my napping kids. They didn’t check in with me when they left and they left the old washer and dryer on the curb! When I call he refused to come back take the old set and hung up on me! Now I have to worry about getting cited by the city! Very unprofessional!!! Do not use this company!

I live 45 mins away and called to be sure they had what I was looking for and the person I spoke to confirmed. After making the drive it was not what I was looking for and the place smelled like a dirty ash tray. Sorry to hurt small business... but come on!

The owner is very friendly he got me a great deal they delivered it the next day thank you for being there I love all the new equipment I purchased from you. You guys are awesome

The supossed manager of the store delivered my washer and dryer. He was very tall and reeked of alcohol. He was cussing and complaining of the area in which the appliances were to go. He was slamming things and cussing the entire time. He slammed the air vent on my counter and yelled at me and told me I got the wrong thing and he wasnt putting it on the dryer. The washer is broke, less than a month. They say there is a 30 day guarentee to replace or repair. I had a panic attack after he left I was fearful of what this drunk man would do if I said anything. I am replacing my washer with a new one and Im out 200 bucks because they were so intimidating I do not want to deal with them or have them in my home again. I will file a complaint with the BBB. I would never buy or recommend this place. Extremely unprofessional. I actually rate them a -0.

Great service

Had almost nothing even though they are advertising lots of items on Facebook

Bought a gas dryer. Got it home hooked up in my basement! It didnt work. There is NO belt on the dryer! So I called first I was told No warranty on a $100 dryer. Once I explained I have a receipt that states 30 day warranty then he said bring it in i will have my service teck look at it. As he explained to me 100 $ appliances are for iner city people and you get what you pay for. Will Never shop there again! 1 Star is to good for this place!

Quality Resale Buy and Appliances has great deals on all types of appliances. Would recommend anyone looking for affordable home appliances.

VERY disappointed in this store. Thought I would save a bit of money. Let’s see. The dryer I bought had a broken belt and wouldn’t tumble, and the washer lasted 2 times. I bought the stuff about a month before I moved in to my house and I stored it in my old house until then. When I had SOMEONE else fix the dryer, he said that the people at that store HAD TO OF KNOWN the dryer was broken if they claim they look everything over. NEVER EVER buy ANYTHING from this place.....

They were supposed to be open, but were closed. Someone inside looked at us through the window and shut off the open sign. Got a dryer from appliance connection.

Called shop multiple times with no response,even when i called a number posted on the door during times posted on their website.

We got a Refrigerator from Quality appliances about a year ago and love it!!!! Thank you for our awesome refrigerator!!!

One star is not even deserved. There is this guy with a red face who does not know how to conduct business. Please save yourself the trouble and stress. Go someplace else!!! His name is stanko his review is below fake fake fake!!!

Love you dad.

BBBTHEY GO OVER AND beyond!!!

Small selection, delivery 100-200. not tinted sell.