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Verizon Authorized Retailer – GoWireless
5129 Lewis Ave, Toledo, OH 43612, United States
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Verizon Authorized Retailer – GoWireless
Comments
Al
Review №1

I was looking for a specific phone and they had it in stock. Came in and they handled everything quickly and professionally. The only thing they should look to fix is they dont have a public restroom. My son almost peed himself because they wouldnt let him use the restroom.

Je
Review №2

Very friendly and helpful. Got my business done super fast and easy

Lu
Review №3

Will Nichole Nick and Jeremy are absolutely wonderful, patient and soo vary helpful 😀I love them.

Ja
Review №4

Dont ever take a Motorola phone here they know nothing about them telling me it would take all day to transfer data from old to new (hours instead of minutes) suggested I take it home for transfer. It only took a few minutes .William had to call tech. Support to activate even with proper sim card. I asked how to show battery status he said, I dont know, we dont Carry that device, and then I proved Verizon is a Motorola carrier, no response. Help ! Jason ! Charged $62.

Ni
Review №5

Broke my IPhone 7 at work and came in looking for a 12 pro. They didn’t have any but William went ABOVE and BEYOND to help me track one down. Immensely satisfied with the customer service and look forward to doing business with them again.

Da
Review №6

Will was extremely helpful for us buying a new phone today. We really appreciate him and his excellent customer service. Thank you!!

V
Review №7

😍

Jo
Review №8

Quick in and out with purchase of a phone. Very nice people.

Sh
Review №9

I highly recommend going to this store for any and everything you need. They help you and dont rush you, and they also dont try to push anything on you. Jason is very kind, helpful, and does everything he can to help you. I will never go to another store again! Thanks for all your help, Jason!

Ma
Review №10

GREAT SERVICE 👍👌

La
Review №11

Will did a absolutely stellar job! He went above and beyond to ensure we were satisfied! I appreciate his patience and kindness. The store in whole was very professional and welcoming!

Th
Review №12

Helped get me back my stolen phone

Ko
Review №13

Excellent customer service. Nicole was very friendly and knowledgeable about all of the products

Pe
Review №14

Jason, thank you for your patience. You are able to help make sense of things that I dont understand. I will continue to recommend you and Nicole to friends looking to buy new phones or correct a service issue.It is nice to experience good customer service.

Bl
Review №15

Friendly associate. Handled a non-mask wearer professionally. Service was fast and problem free. One star off for lack of a parking lot.

Je
Review №16

Jason was a big help getting everything situated.

Fa
Review №17

Jason was very patient, easy to understand and intuitive. If youre like me and have no idea what gigabytes and all that other stuff is, then I would highly recommend coming here👍and dont forge to ask for Jason if you have no idea what youre doing 😉

Re
Review №18

Excellent customer service reps! The staff is very friendly and helpful and truly want to help you which is RARE today. Highly recommend going to this specific location! Thank you Nicole!

Ti
Review №19

They dont allow you to pay someones bill as a gift, or if someone is too ill!!! Very disappointed! A very old man wanted to pay his friends bill who is very sick in the hospital and they would not let him pay the bill😠

Sa
Review №20

Jason was extremely nice and helpful!! He helped me set up my phone and was so pleasant and made everything extremely easy. I highly recommend going to Jason at this location if you need any help or questions.

Re
Review №21

Jason had great customer service! He made it so smooth switching over to Verizon. Ever need any help go to Lewis ave store and ask for Jason (:

Ma
Review №22

Worked with Jason B to switch our plan to Verizon. Everything went smoothly. He was very helpful from start to finish & helped get us a great deal. Thanks again Jason!

Lu
Review №23

I personally have been taken care very professionally at this store location twice! Jasons service is always above excellence! I highly recommend this Verizon location for great, friendly service!

Ro
Review №24

Great Service. Very Helpful. Nicole did an outstanding job of explaining all the details. Would highly recommend.Thank You.

Er
Review №25

Will was awesome! Best experience at a phone store hands down.

st
Review №26

This verizon store is the only one I will go to. They are very helpful. You never feel that your being rushed. Nicole goes over everything with you and answers any questions you have.

Ca
Review №27

Chase was absolutely amazing...Most definitely recommending you go see him for all your phone needs!!!

Ca
Review №28

Best experience with Will Miller! Would get every phone from him if I could!! Highly recommend

Ja
Review №29

This Verizon retail location is a secret every Baby Boomer must know about. I went into the store totally unhinged because the phone I purchased at and had operating by another telecommunications company had died. What were my options. Nicole took the time to walk me through all the ways I could go. She listened when I said the word affordable. The phone and the plan I selected I never dreamed I could get for such a low price. Thank you, Nicole.

Je
Review №30

Always a great customer service experience when i go here! Will is very helpful and knowledgeable! I don’t go anywhere else!

Au
Review №31

Jason is a good worker good attitude made sure everything is working right all around great guy loved the service

JC
Review №32

Was able to transfer my phone line to another phone with no problem. Friendly service & very knowledgeable. Avoid the wait at the main Verizon stores on Monroe & just come here.

Lo
Review №33

I had such good service from Jason. Great customer service!

Al
Review №34

Had a great experience, very professional staff with great personalities. Jason was particularly helpful with picking out a phone for my dad. I was able tranfer phone without an issue . I will be a return customer!

Ch
Review №35

Awesome service, no complaints. Jason was very helpful through the whole service update.

De
Review №36

Our sales rep Jason is very pleasant and knowledgeable. It is definitely the place to go for Verizon service.

ra
Review №37

They lie through there teeth about what phones are still supported by there service. Theres a person in the backroom talking through a microphone telling them what to say. And my bill is somehow 105$ a month for a basic plan. Keeps going up. Everytime something goes wrong with my phone and I take it here to have it fixed they say theres nothing wrong with it. Ill be switching to cricket wireless very soon

An
Review №38

Jason was awesome, excellent customer service and I felt comfortable. Thanks for everything and I recommend Verizon to everyone.

Al
Review №39

Jason WAS VERY HELPFUL, and patient. I am not very tech savvy and he helped me switch my whole family from ATT and explained everything several times to make sure I understood everything.

Je
Review №40

Lots of equipment available and the staff is great. Very helpful to explain various options, etc.

@
Review №41

Jason has always been great with me, understanding and helpful ! 🤤

Ta
Review №42

Chase gave great service definitely would recommend.

Te
Review №43

Nicole is the manager there and she was wonderful she helped with everything it was fun fast and easy.

Fa
Review №44

Lewis Ave store has the slowest computer in town and always has to order what you need.. Great people working there though

Ro
Review №45

Greatest staff and most wonderful manager. They worked in a problem with me for 7 days totaling over 12 hours with rude and unknowledgeable Verizon corporate customer service reps, supervisors, and higher ups.They really have it all together and are patient, polite, and knowledgeable. Go Lewis Avenue Verizon.

Ri
Review №46

This store is awesome, Jason and the rest of the staff here have helped me many times. I am not going back to corporate on Monroe St.

Pa
Review №47

Jason was so customer focus and so pleasant! Thank you Jason!

ri
Review №48

Very helpful with updating my account for discount...offered many products that they carry for your collection of devices...

Ma
Review №49

While they couldnt help me with my problem they made my experience pleasant.

ty
Review №50

Great fun friendly service go get your whole family a plan

Er
Review №51

We love Nicole shes great

Ia
Review №52

Attendant was friendly and ready to help. Great experience!

ke
Review №53

Got right in to talk to a rep. He helped us way more the 800 number rep. Did. He was very kind.

Ju
Review №54

Very nice and had what I needed!

Je
Review №55

Great service the owner is great and cute too. i went there 1 month ago with a problem and she fixed it . no problem, a+++, jeff

Je
Review №56

My friend got her self a new note 5. They were every nice and helpful all the way through.

je
Review №57

Workers were very helpful and knowledgeable.

Sa
Review №58

Not a Verizon Corporate store. Decent stock, but may have to order out for latest equipment.

Ed
Review №59

I have been a Verizon customer for more than 5 years and I went there to activate my new Oukitel K6000 Plus l bought from Amazon, and they refuse to activate my phone. I went T-Mobile and they activate my phone.

AD
Review №60

Great people that are there to help!

He
Review №61

Very helpful and explained everything in detail

Sa
Review №62

Jason was the customer service rep that helped me out. Was having issues with my phone and my bill and he helped fix both. Ive bought 3 phones from him now and will continue to go to him.

Re
Review №63

I didnt go to Verizon

Ta
Review №64

Very helpful staff and was very knowledgeable in the equipment.

Ch
Review №65

They always try 110% most of the time they succeed.

La
Review №66

They did what they needed to do 😉👍🏻

Ed
Review №67

Excellent service friendly personal

Be
Review №68

Very nice place to get cell phone problems taken care of

Pa
Review №69

Jason was very helpful and friendly

Cr
Review №70

They really didnt know how to help me and answer my questions.

Br
Review №71

Quiet and relaxing when shopping

Ga
Review №72

It wasnt busy, I didnt have a long wait.

Sh
Review №73

Jason was awesome

Le
Review №74

Sorry, needed to update.

Ca
Review №75

A ok

Ki
Review №76

Extremely helpful

Jo
Review №77

Informative friendly

Ji
Review №78

Good

Do
Review №79

Unhealthful

Information
10 Photos
79 Comments
4.3 Rating
  • Address:5129 Lewis Ave, Toledo, OH 43612, United States
  • Site:https://gowireless.com/stores/oh/toledo/toledo-lewis-avenue/?y_source=1_NDY1MTg1MC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 419-476-6006
Categories
  • Cell phone store
  • Electronics store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:9AM–9PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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