Nice shop, customer service there not too bad. probably switching carriers
The gentleman there was most helpful and answered any and all questions that I had. And I had quite a few. He was just awesomeIf I purchase the internet setup,I will drive from Collins street to this location to purchase it. Wonderful experience.
Alright, let me break it down. We went to the boost store on Airport, which was currently closed for a good 10 minutes because the employee ran to get McDonalds. Ok, cool. She gets back, we go in to see if we can switch my friends phone from unlocked to Boost. She didnt put any effort into helping us and practically said she couldnt help us. I told my friend to go to the one on Reynolds, and so we did. We got there, told this guy our issue, and he rescued his phone instantly.
Always great customer service
The person I talked to on the phone, has no phone, people, or sales skills at all. Had no idea about the upgrade offers they have ! Boost needs to train people better or at least know about the phones and offers they have !
Sign says it opens at 10 AM on Saturdays. Drive out at 11 AM. Guess they decided theyre not working today, nobody answered the phone and the doors are locked. But dont worry, theres cars and the open sign is on so theyre clearly just ignoring you. Good store.
Very very unhelpful. Went in to try to purchase a new phone and Courtney was very rude. I was told I was unable to purchase a phone with cash, which is understandable. I went around looking to find some sort of pre-paid debit card, and called her back and told her Id be back as soon as I could. On the phone at 7:50pm, she said her drawer was already closed for the night and she was unable to process any more transactions. Refused to give me a number to any of her higher ups. Refused to make a sale for her own store so she could get home in time. When I said Its only 7:50, she told me she had already worked 11 and a half hours and wanted to get home. This store will never get my business. Very, very, very unhelpful. I cannot stress this enough.
I brought my new phone there last week.the best phone so far.
If you go here always see Courtney. She’s the best!
The employees were unfriendly and had no knowledge of the products they were selling. We quit using boost and switch to cricket because of this
Stay away from Boost. Service is unavailable or very limited is most of the areas. It has gotten worse since Dish acquired this company
My experience was great!!!
I go to this location to Chanas Hair Salon
I GIVE THIS PLACE 0 STARS !!! This place is a joke !!!!!!! Dont waste your time even going to this place I have tried on four different occasions and my husband has tried on 3 .... every occasion was the same outcome the place looks open and says its open just for you to get up to the door and find the door locked with a sign in the window that says theyll be back in a half hour not sure whats going on at this location and i will not ever try to spend my money there again !
Friendly woman at the desk but she was way too busy and I still felt like I was negotiating a deal when cell phone plans should be a set price.
The employees are helpful
Dont know didnt visit this place???
This was the worst experience i have ever had !went to get new phones lost my old phone number without ever being told this would happen ...... Boost mobile your company is dishonest and i will be in to return the new phones and go back to metro!!👊👋👋
They were very helpful
Hate mobile stores! Everything is cheaper online. Even your monthly bill
Thanks you guys
Good service
Switch to Boost!!!