Ken has gone over and above to help us with tile and wood floor issues. He sourced and located the tile we needed to make changes in our primary bathroom a few months after closing with the builder. Yesterday we ordered about 100 square feet of the original manufacturer wood floor for back-up in case the product gets discontinued. Ken is knowledgeable, great to work with and I highly recommend him, particularly if looking for that hard or impossible to find product.
Roberts Carpet helped me redo my home in Arizona with brand new LVP. I was concerned that it would be a challenge to find the flooring I wanted with me being in one state, and my renovation being in another state, but they were able to get me samples, and ensure that my new flooring made it to AZ safe and sound. They were great with answering all of my questions, and made the process so easy and affordable. I will definitely use Roberts Carpet for future projects and will recommend them to others.
Ken Rupp, the manager, was most responsive to our needs. He followed up on our tile and carpet job which was completed quite professionally and on time. We recommend Roberts Carpet, not only for their quality products, but also for their professional and highly qualified workers. We give them 5 stars plus!
I have done business with Roberts Carpets many times in more than one home and office. Not only are their products of high quality, but also their pricing, work integrity and customer service could not be of a higher quality. I rank them as 5 star and I am not one who easily gives 5 stars.
Sales staff was very disinterested in helping. didnt wear a mask at all.
Im only giving this one star because it is required. Ive actually never purchased anything from Roberts Carpet. I planned on it but now Im very thankful that I havent. I called Roberts Carpet and spoke with Tony. I believe hes the manager there. I had a few questions and he was very impatient with me. He actually hung up on me in the middle of me talking to him. I dont understand how hes a manager especially because he treats his customers this way. Rude! Ill take my business elsewhere.
Ken Rupp the manager is extremely knowledgeable and listened to my needs very well. Roberts Carpet & Fine floors delivered the highest quality carpet I could find at more then fair prices.
The two men who installed my final job up stairs did an excellent job. Also, the two guys who installed my carpet (once we settled on a price for fixing the squeaks) did a great job too.