I will never use this company again. They installed the handles on our garage door wrong. So they had to replace the panel and handles. There was zero communication leading up to this repair for their mistake—it took months! Then they charge us for their error! On top of that, this is the first brand new set of garage doors we have bought that allows water in our garage every time it rains. Our old garage doors did not have this issue. Heartland could not come up with a solution, yet continued to make excuses for why water was getting in under the garage doors. To me, this product is over priced, not quality and they are shady in how they do business—charging us for their error. Very displeased. It’s too bad Anytime Garage Door company doesn’t cover the Topeka area. They have great prices, quality products and excellent customer service.
Matt and Erica were very helpful.
Had a problem with my opener. Called for service call, was repaired the same day
I had a broken spring on my garage door. Called Darin and he was very professional, prompt and knew what he was talking about. They didnt have the right spring on hand so they temporarily fixed it in the mean time so I could still use my door until the correct spring came in. Once the spring came in they came out even when I was not able to be there due to my work schedule and fixed it in a timely manner. They called me and kept me up to date through out the entire repair. I would recommend them to everyone. 10/10 Thank you!
Fast response, bid and installation. Would definitely do business with again.
Needed two garage doors for our home, Juan was excellent. Provided great insight and information on picking out which door and color. Install was just as good, attention to detail, and clean up.Sean J
Took off work to meet them to replace spring. Didnt have sprint on truck had to order. Took off work Early to meet at a home was late. Took off early for no reason. Poor service.
I can honestly say that i have never had a bad experience here. I called, got my prices, got everything ordered. No problem. Much better then Window World or the Pella people i spoke with.
Spring broke on one of our garage doors. Called Heartland in the morning, and they were at our house 4 hours later fixing the spring. Very fast and knowledgeable technician went above and beyond. Greased all the rollers on both doors and adjusted the travel limit on the one he fixed. I would recommend Heartland Door & Window to everyone in Topeka, Lawrence, Manhattan, and St. Joe Missouri.
Service was prompt, thanks to a cancellation. Employee was friendly and very efficient. I will definitely use them again, if needed! Actually my garage door works better now than before! Thank you, Ulric!
Overall, they did a pretty good job. I would recommend them for any kind of garage door installation.Our installation was a little unique for a house. A main air duct runs parallel to the doors towards the middle of the garage. The ducts position did not allow enough ceiling footage for a typical top-mounted garage door. We first consulted with Overhead Door of Topeka but, due to the size constraints, their best offer to us was to install cut down chain-driven operators which would not give us full clearance on the doors. The lack of clearance was concerning (we have an SUV) so we reached out to Heartland Door to see what they can do. Their sales rep, on the first visit, identified that the correct product to meet our needs were side-mounted garage door openers. They also concurred that a cut-down chain drive would work but, to get maximum door clearance, a side-mount operator was the best choice. We decided to get a pair of LiftMaster 3500s (which are awesome, btw). The installers were performed their work in a professional manner, cleaned up after themselves, and even walked us through how to set up all the wireless devices. The installation is several months old now and we have yet to have any problems. Our only gripe is that the motion detectors on the switches dont always work right away (they are supposed to turn on the overhead lights as soon as someone walks in). The operators themselves are great. They are very quiet which is important as there are bedrooms right above the garage.
Had a broken spring on my garage door. Not only did Heartland come fast but did so much more. Without me even being at home they fixed the door but then went on to inspect, grease, and adjust both doors to include an adjustment to an opener that would better its life and improve my property. Couldnt ask for more! When they were done the bill was completely appropriate for the repair.... The speed, expertise, adjustments and care were all included. I wont need to research a door company again, these guys are a no brainer. Thanks!!
Always awesome service.