Your workman was friendly and knowledgeable. He did the job quickly and cleaned up after himself. What’s not to like? I will have no problem calling on you again in the future and no problem recommending you to others. Thank you.
I called at 9am and they were able to send someone out that day. A part had to be ordered so they came a second time to install it. No complaints!
Johnny was very prompt and professional when explaining what he was going to do when replacing the garage door spring. I would highly recommend Johnny and the Overhead Door for servicing any garage door issues.
The repair person was very nice and got the job done quickly!Unfortunately the grease from the chain got on the door and before I knew it, I have grange door grease streaked down the middle of the door. 🙂Not a huge deal, but just something Ive gotta clean up now. 😉Id definitely call them again for any other repair and would recommend their service, etc...
Excellent customer service!! Our appointment got moved up as they had a cancellation, which was wonderful. The estimated time for the replacement of our spring was 30 min. He was done in 20. Will definitely use them again!
For someone who works on doors you would think you would know how to fix a door alarm. Your own building alarm has been going off every night between 11 PM and 5 AM for a week. Get your house in order!
My service tech came to my home and worked diligently ( on the hottest day of this summer)to repair my 35 year old Overhead Door opener. It had several broken wires, none of the remotes worked anymore and it was beyond repair so I asked him if he could just replace the opener. The price was extremely reasonable ( in my opinion). He had all the equipment with him and had my new opener installed within 2 hours! This is absolutely the best money I have spent in a long time! I love my new opener!! The service tech was excellent~~ professional and friendly!! Thank you Overhead Door!!!
Overhead door staff were so friendly and helpful. Thought I was going to need my whole unit replaced and I ended up only needing small tweaks. Very thankful for the knowledge and fast turn around time!
I have used their services twice. They are always professional, on time, the work is great and the prices are very reasonable. Cant ask for any more. Keep up the great work!
Amazing what an experienced tech with the right tools can do. He replaced both springs and the door was functioning properly in 25 minutes or less. Great products, great service, great employees
Came out and gave a quote the same day and were able to schedule and get done the following day! Price was as quoted and my garage door is working better than before! Highly recommend, very professional.
My garage door went off it’s track and was inoperable. I called Overhead Door and was fortunate that a technician could help me within two days.I was afraid I would need a new door and tried to prepare myself for the expense.The technician worked for a short time and had my door operating smoothly. He told me the door was in pretty good shape.I appreciated his knowledge and abilities. Great job, Overhead Door Company!!
Very professional, great service, fast, clean job. Would recommend to anyone needing garage door work done.
Very happy with the service. A technician was able to come to my home the same day I called. Nathan was very honest about costs and recommendations. I would recommend and call again.
They made it so easy to book an appointment online, were very friendly and knowledgeable, and charged a reasonable rate for the repair to my garage door. I will definitely call them again for any future repairs.
Professional, responsive and excellent work. I highly recommend!
I was having issues with my door openers, all of them. I learned things I did not know both on my controls along with my automobile. It is wonderful to have everything working
1st we called on Monday and they were there on Tuesday. The tech called me when they were 30 minutes out and had the spring and inspection done in an hour. More importantly no extra fees for the location as others were going to charge.
He had our garage door fixed in no time. Great service.
Garage doors were in a place where a tune-up was necessary! My outside keypad batteries were dead and Overhead Door was kind enough to replace them including my 2 garage door opener batteries. Garage doors are remarkably quiet now.Great work!!!Thanks!
They did a great job fixing my garage door and they were so fast!
They provided fast, friendly and knowledgeable assistance to resolve our issue quickly! I would not hesitate to utilize their services again, if needed
Storms knocked out operation of our garage door. Dave came at his appointed time and got everything back up and running. The new parts were on his truck so no waiting. We are very happy. He even reprogrammed 2 remotes, the truck and the keypad.
Have always had a great experience with the service they’ve provided. From my call in for scheduling to their communication of exactly when they will be by.Extremely pleasant and have always provided some insightful educational information regarding our 3 garage door openers to help ensure longevity and effectiveness of the openers. Thanks
Your technician was awesome both visits. They go out of their way to help. Thank you for the great service on both visits!
Excellent service. On time for scheduled appointment
Nathan was professional and kind. He was efficient and explained everything. I knew exactly what to expect. I have used Overhead Door Company before, and I will definitely use them again! From the first call to the end result was a pleasurable experience. I am thankful for Overhead Door.
Prompt, friendly and courteous service. The technician explained everything he did including reprogramming my openers and cars. Outstanding. The office personnel was also great.
Fantastic attitude and service. My new garage door service company!
Great job by their crew. Gave me a tip on how to open garage door with a broken tension bar so I could get car out and wait till next day to get door fixed during regular hours. Saved me several hundred $$. Efficient installation of new bar got job done in a hour
Completely happy with my new garage door opener. Installation and Service was amazing!!
Some repairmen would have pushed me to buy a new garage door, but this one fixed it with a few nuts & bolts. Great service.
Great communication. Treated our issue as if it was important to us.
Fast, professional service by Overhead Door company. Belt drive is very quiet.
This is the second time that Overhead Door has been out to replace my garage door springs in the last 10 years. Both times the installers were polite and did the job quickly.
Ive had my garage door since 2011 with no problems until this year. The big cold spell we had took the circuit board out. I called in the morning and they came out that afternoon. About a week later, it wouldnt work properly and they came out the day after I called nd fixed with no charge. Very nice people on phone and in person. My friend who referred me has had her garage for over 30 years with only one problem about 10 years after installed. Great business!
Nathan was thorough and extremely helpful. Prompt, great service!
Great service. Fast and polite. Highly recommend Nathan was awesome
Technical was very professional and explained what was needed to make the door safer to operate. Was very glad that they were able to correct the problem the same day I called them. Thanks so much.
These guys are the best! Prompt scheduling, great service! And the technician made friends with all my animals! Highly recommended!!
Fantastic quick response and great service at reasonable price
Very convenient scheduling appointment on line. They were there the next day. The service man was very knowledgeable and friendly and fixed our garage door opener promptly. We have had no problems with our 20 year old system since he fixed it. Very reasonably priced and worth every penny.
Overhead Door provided excellent service. The service tech was on time, diagnosed the problem quickly, and had my garage door operational in a flash. Very helpful and professional.
Great customer service, came out the morning we called. Explained what had to be done and was done in record time. Definitely recomend!
Had spring break on double door. Called for service and they arrived the next afternoon. Repair was quick and professionally done. I will always utilize their services.
Very professional and knowledgeable! They also offer service repairs between 4 pm and 8pm which is unusual but really for people with busy schedules! Would highly recommend this company.
Overhead door did a great job for us! The technician that came out was very knowledgeable and friendly and helped us out so much. We will absolutely use them again!
The service tech was very knowledgeable, professional and friendly. Made quick work of replacing both my garage springs. Would certainly recommend Overhead Door.
They were on time and called before arriving. They were friendly and very professional.
Service technician was friendly, courteous, efficient, professional and knew what he was doing. Problem solved in 10 minutes.
The gentleman that fixed my garage door was fantastic! Quick and polite.
The gentleman from Overhead Door came to my rescue in remote Onaga, KS, and not only reprogrammed the unit, but made sure both fobs were also working properly. Then he readjusted the rails and oiled the wheels on the track. The gentleman was professional and very nice! I highly recommend Overhead Door! Thank you!
They were friendly and did a great job. I will definitely continue to use them for garage door service.
This company has always been easy to work with, quick to respond to a request and does excellent work. Their staff all all friendly and professional
The spring on our garage door broke on a Saturday morning. They came right out and replaced it before noon.
They diagnosed my problem. Told me the product I needed to buy. Installed quickly and done well explained to me all questions about door
They came out to replace the weather stripping on the bottom of the door. They called first, and were prompt. They did a great job.
I contacted this business about one of my springs had broken and how quick could they respond? They were able to come out the same day, Nate, the repairman, was wonderful. From the initial phone call with the company, the lady that answered the phone was so pheasant and nice, then I get a call from Nate, he shows up and is so friendly and does a wonderful repair. I got a free upgrade too on my springs, no extra charge. I got them in contacts for all my garage door repairs and future needs. Great Job 👍🏾👍🏾
Friendly and on time. Thank you for the great service!!
The scheduling was easy and online the tech showed up when he said and fixed the problem... highly recommend
The servicemen were terrific. However I think there should have been a discount to the price since they did not have to put railings in the ceiling.
The technician Brian was right on time and got right to the install. He was courteous and professional in his work. I was shown the operation of the product and answered my questions.The price that I was charged was the price that I was quoted by the lady on the phone.Two thumbs up for Overhead Door!
Superb service and professional work. Scheduling was simple with quick availablity and flexibility. Technicians were knowledgeable and very helpful in explaining options. Work was done without complications, and the installations were done as promised promptly. The door and opener works superbly. Thanks
Professional, courteous, and friendly. They did a great job repairing my garage door, fixing some original installation issues (from the previous owner), and getting a working remote programmed. Reasonably priced too!Will definitely use them again if/when needed!
We called, and they came out the same day. Fixed the issue with no problems. Plus they did extra stuff that needed to be done on our garage doors that we weren’t even aware of and didn’t charge any more than the basic service call price. The garage doors work better than they ever have since we’ve owned the house (six years). We will definitely call them again if we ever need them.
Customer service from management and staff was prompt and friendly. Nathan, the technician who performed preventive maintenance on my garage doors was super nice. I appreciated the time Nathan took to explain and demonstrate for me what he looks for when performing garage door preventative maintenance. While my garage door system is dated it is good to know that everything checked out OK. For anyone reading this and in need of garage door service please consider giving Overhead Door Company a call.
St. JOSEPH MISSOURIExcellent, friendly service. Precise and knowledgeable. Fair price. The only ones I use
We had someone come out because our remote didn’t open the door anymore and it turned out to be a very easy fix with just the touch of a few buttons to reprogram it that we could have done ourselves had we known. It took him literally 5 seconds to do but he still charged us $89 for a “ travel fee” . It would have reflected better on the company for us if he’d just let us off the hook on that one.UPDATE: I received a call from Jared, a manager of this company and he apologized and offered to cancel what was charged. He was very nice and I appreciated him reaching out.
Great experience overall! Very friendly and on time.
When your garage door is broken call Overhead Door Company of Topeka! Quick response, knowledgeable, professional and caring!
The serviceman with Overhead Door that fixed my residential door was topnotch. He knew what he was doing. Our door is 20 years old was sticking on its old track which no amount of oil fixed for long, so I assumed we needed a replacement door. But he saw that we needed a new garage door opener. He installed what seems like a better and much quieter one quickly. AND best of all he demonstrated the garage door and explained what he had done very clearly. And he explained the new key pad that we needed and took me through programming it while not watching me key in the password. He was friendly without being too chatty, he went about his work, did a great job, and told me everything I needed to know. These days the devices are so complicated, it seems that I never get a full explanation. The new device works much better and I work much better with it. That is the type of service needed today that we seldom get. Thank you!!
The young man who did the work was courteous and knowledgeable. He showed up early both days. He helped re-program My car is garage door opener and explained how to get the app for my phone. He went out of his way to make sure a motor was available. It was a very good experience.
We’ve had Overhead door come out for several different things and they always call 15-30 minutes before arrival or if they’re running behind in there schedule they let u know! The last guy that came out ( can’t remember is name! ) he was very detailed in his assessment as to what the problem could be... I like how they leave a lil sticker on the door with their name & the date! The last time they came it was no charge cuz it’s been a ongoing problem with the door not closing properly..... Hopefully it’s fixed now! But if not I know I can call and they will get me on the schedule as soon as possible! Overall our experience has been great!
They came out the same day I called (within 2 hours) and got the garage door back on track. Great company!
Showed up a little past the window that was given by scheduling. Arrived and got right to work. Quickly identified replacement springs on the truck. Less than an hour and $270 later, door functions perfectly again.
Called for issues with the carriage and sensors. Brad came and was very helpful. The part wasn’t in stock, but Brad showed me where to order it directly from the manufacturer. After the parts arrived, Brad returned and completed the repairs in less than an hour. Overall, terrific experience and very helpful!
Great service and support. A few blemished on panels from shipping and replacing panels immediately. Solid doors, great experience. Technician very professional..
Fast service. Repaired my broken spring and also greased everything, made sure the door opened and closed properly. My door opens so much more quietly and smooth. Very well pleased with the gentleman that fixed the door.
The company was very efficient, professional, and personable. They accomplished everything they said they would in a cost effective manner. We strongly recommend them to anyone needing a new garage door opener.
When I initially called to set up appointment there was no mention of a service call. I explained to the woman who answered the phone the problem I had going on and still no mention of service call. Tech came out looked at what I had going on and said nothing he can do but unfortunately he still needs to charge me for a service call. Tech was nice but I dont like surprises.10/19/20 I got a call from Jared who is the manager of the store. He said he was going to refund me my money and was sorry for any inconvenience. He was very nice about the whole situation. My bad review is not about the company or employees its just I dont like surprise cost for no work performed.
Workers arrived on time both days. Both installers were very professional in their work. I highly recommend your company to everyone who might need work done on their garage door.
I had called two other companies before calling the Overhead Door Company of Topeka. The first company didn’t show up when they said they would (they never showed up, actually), and the second company never returned my call. The Overhead Door Company of Topeka has a great website that let me schedule a time for maintenance, then called to confirm the appointment. I then got a call 20 minutes before the technician arrived to let me know he was on his way. My garage door key pad wasn’t working. It had to be replaced, and my “clickers” had to be reactivated. He had all the needed parts with him, the repair was quick, and very reasonably priced. I highly recommend them.
Great Company. Fixed us right up
They were friendly and fast!
Very happy with the quick response time. I called first thing in morning and repair was completed by end of day. Also happy with the cost, total came in under what was quoted. Will definitely use again.
Overhead Door has come to our rescue 3 times in the last 2 years. When a lift kit was added to our Jeep, it was then so tall it would no longer fit into the garage, but Overhead fixed it quickly, and now it fits once more! Recently they also repaired a gear on the other door. We are very happy with the service we receive and would highly recommend this business.
Quick scheduling. Analyzed and corrected the problem with my garage for a reasonable price. I highly recommend this company.
Great service and communication. Highly recommended.
On time. Expert technician. Very satisfied!
Prompt service, kind technian and very knowledgable, iwould recommend them highly
I called on a Friday and the repairman was there by Monday. Excellent service. The technician was highly experienced and very pleasant. This is my new garage company. Thanks Overhead Door Company!
Very punctual and polite and helpful
I called in and two hours later they were on site. Another hour and the door spring was replaced and the door not only worked, but no longer squeaked! Price was reasonable, so I was happy all around.
Great value for the money I spent and an awesome job. I will use this company again. Thanks
I Love my new door! The Rep was professional and courteous...he installed the door and cleaned up after himself! I was very impressed and will certainly recommend Overhead to all of my neighbors!
They were very professional. Arrived on time. They were able to install a new opener for me. I originally was going to try to have mine repaired and decided to put in a new one instead on the same visit. Definitely will use them again when ready to repair or replace other opener.
It is a difficult time for businesses, during the Covid 19 restrictions. However while the company was slower than expected, they gave me a great door at a bargain price because of the delay. I would recommend them, and do business with them again.
Extremely knowledgeable technician. Diagnosed my problem and then fixed it in a timely manner. Excellent service and I will be using them from now on!
We used the Overhead Door services out of Saint Joseph MO and found them to very helpful and reliable.
They were quite a bit later than the scheduled appointment but they did great work and cleaned up after themselves! Will continue to use them in the future.