Our initial experience was amazing. We had been looking for a solid wood dining room table and chairs set everywhere and so many other retailer use laminate and we didnt want that. We also loved the idea that it was made in US and not imported. We were able to custom design what we wanted and color and at a price about the same and cheaper than other retailers. We knew it would take like 12 weeks because of they were custom making it for is. A few weeks in I get a call that our chairs had arrived at the warehouse but our table was still original estimated date. We were given the option to get the chairs first, which I wanted since we had a folding table I could use in the meantime with he chairs. So that is where everything fell off. Was told delivery dept would call me to schedule delivery... nothing for weeks... emailed, was told they will contact again and have them call me... nothing for weeks, emailed again this time with no response... called the store, was told they will have someone call me... nothing. I gave up wasting my time calling. About 10-11 weeks in, I get a call that my table AND chairs were ready for delivery and scheduled it. Delivery guys came to deliver right on time. There was a slight issue with my chairs and they were teetering a bit and the guy said it might be our travertine floors but someone would get back to me to check.... not a single followup call. Disappointing because their furniture isnt cheap. My biggest annoyance is that when you say you are going to do something, do it. Dont give me the option and then dont follow through or follow up. Customer service has really gone to the wayside these days and honestly will be the ultimate downfall of these companies which is sad because they have a great product.

The entire experience was very pleasant and Alexis made the design process a breeze. She was accurate on when the product would be complete and delivery made. There were no excuses like other retailers have given us. I will definitely shop at Ethan Allen again!

We had a wonderful experience at the Ethan Allen showroom in Torrance. Laura Whipp’s creativity and design skills transformed our dining, living and office/ master retreat. When we moved homes, we realized that much of our former furniture wasn’t going to work in our new house. Maximizing our space with beautiful form and function has allowed us to enjoy our home even more. We love our new furniture and room layouts so much, that we enlisted Laura to come back and design our family room. Laura’s color and style choices were exactly what we were looking for, and suited our family needs and taste. We are thrilled with the high quality results!

I had an incredible experience working with Diane Wynne at the Torrance store. My husband and I were shopping for several new pieces for both our living room and bedroom. Diane understood the look we were hoping for (modern, comfy, beach-y) after only a few conversations and one visit to our home. We LOVE our sectional, bed, and window treatment. Not only was Diane an absolute pleasure to work with, she consulted and helped us achieve our desired look like a pro. Thanks, Diane!

I was originally thrilled to be working with Ethan Allen. I decided to buy a sofa there and was so happy with everything, that I decided to get window treatments for my entire. house from them and was considering a new dining room set. Not anymore. The process began in March and on April 1st, I gave half of the money for a down payment on the shades and valences I purchased. To date, (June 28th) I have not gotten the window treatments installed and as of last Friday, there was still no planned installment date. To add insult to injury, I am the one to have to initiate emails with my design consultant because she doesnt update me regularly on what is happening. When I do hear from her, she blames it on Hunter Douglass. Sure, COVID happened, but for how long are we using that excuse? I have waited exactly three months already. I am terribly dissatisfied. Ethan Allen will not likely have my business, again.

My experience at this location has gotten better over time. keep it up!

Ethan Allen Designers, Sue Garcia and Diane Wynne, shined in the recent planning and shipment of the 26 bar stools for our Three Sixty at South Bay Billiard Room. We love everything about our Ethan Allen furniture (couches, chairs and bar stools) and the experience of planning and implementing the solution. Thank you Ethan Allen corporate office for taking such good care of us. We love the new modern look of our Billiards Room, and Sue and Diane played a significant role in this redesign process. Thank you very much Sue, Diane and corporate office!

The furniture is of the highest quality.

Such a fancy store and very friendly staff works here! thank you Alex Ksenjak for helping us decorate our house over the years! we will definitely be back!

Excellent designer support, lots of selections and above all real understanding by management. They held our furniture while waiting for home remodel to complete. Very customer friendly, strongly recommend them!

Knowing from past purchases from EA, I knew Id have to wait a while to get the furniture. Both pieces arrived in the delivery window and the guys delivering were exceptional. They even took their shoes off! Very considerate and professional. Thank you again, Ethan Allen for excellent quality and service.

I am very pleased with the top notch services we received from Ethan Allen. The interior designer, Stacia did an awesome job supporting our vision for our living room. We now have quality, classy and comfortable furniture that is ideal for our lifestyle.Thanks again.

Large showroom with good selection of contemporary and classic furniture. Professional designers on site, ready to work with you on custom pieces, rooms or any combination of rooms. Giant selection of catalogs, fabrics, colors, patterns and assesorys.

We were shopping for bedroom furniture and purchased a set at Laurens Furniture right next door to Ethan Allen. We were in the area because we were looking at additional pieces and the wife and I popped into EA. Once we told the sale woman wed already bought a bedroom set, she started to bad mouth her competitor, and it was so awkward and unnecessary . She actually told us to go get our money back and cancel the order. Unbelievable! We saved so much and really love our new furniture. Laurens Fine Furniture was willing to haggle about the price and gave us a huge discount Everything at EA was so over priced. Sorry EA one star!!!

This is my first time purchasing a custom dinning room table and chairs. There were so many options but the sales team at Ethan Allen were patient and really helped guide me through the process!!

Great selection. Great designers.

Stacia Muse was fantastic! She fully understood what I needed and made it all work!!! Shes great!!!

Table I purchased is perfect

Couldn’t be more pleased with my new living room set

Nice and expensive